Hyundai Sonata Complaints
17,026 consumer complaints on file.
- #10692835March 8, 2015ENGINE
WAS TAKING LEFT HAND TURN ON MAJOR ROAD, AND ALL OF THE LIGHTS LIT UP INSIDE THE VEHICLE AND THE ENGINE JUST DIED. I PULLED OVER TO THE SIDE OF THE ROAD AND HAD ALL ELECTRICAL SYSTEMS BUT THE ENGINE WOULD NOT TURN OVER. I POPPED THE HOOD AND SAW SMOKE FROM THE ENGINE, SO CHECKED THE OIL AND THERE WASN'T ANY ON THE DIPSTICK. HAD TO CALL A TOW TRUCK TO HAVE VEHICLE TAKEN BACK TO THE LAST PLACE I HAD THE OIL CHANGED. THEY DETERMINED THAT THE ENGINE HAD SEIZED UP AND THAT I NEEDED TO REPLACE IT FOR $7000. NO CHECK OIL ENGINE LIGHT CAME ON AND ALWAYS HAD OIL CHANGED ON REGULAR BASIS, BECAUSE I DO A LOT OF HIGHWAY DRIVING FOR WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692731March 7, 2015VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM
THE SONATA HYBRID HAS A MAJOR FLAW AND IT'S THE GAS MILEAGE. I WAS TOLD I WOULD GET AT LEAST 45 MPG WITH SENSIBLE DRIVING AND THAT WAS A LIE. ON COLD DAMP MORNING AND AFTER A COLD FOG THERE WOULD BE CONDENSATION ALL OVER THE FRONT AND BACK WINDSHIELDS TO THE POINT WHERE WATER DROPLETS WOULD RUN ONTO THE DASHBOARDS AND BACK SEATS. ALSO THE CAR HAS A SAFETY ISSUE WITH THE LOW BEAM HEAD LIGHTS AT NIGHT ESPECIALLY IN THE COUNTRY. AT 50 MPH YOU OUT RUN YOUR HEAD LIGHTS AND CAN'T SEE FAR ENOUGH AHEAD OF YOU TO STOP IN TIME IF SOMETHING RUNS ACROSS IN FRONT OF YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692412March 6, 2015ENGINE
AT 107,000 MILES THE ENGINE STARTED TICKING. I DROVE TO THE DEALER AND THE FIRST MECHANIC WHO LISTENED - DIDN'T EVEN OPEN THE HOOD, JUST LISTENED SAID "YOU NEED A NEW ENGINE". COST OF ENGINE REPLACEMENT WITH LABOR WAS ESTIMATED $4000-$5000 WHICH WAS MORE THAN THE CAR WAS WORTH, SO I DROVE IT ANOTHER 20,000+ MILES WITH THE TICKING GETTING LOUDER UNTIL ONE MORNING IT BLEW A HOLE IN THE BLOCK ON THE FREEWAY. I'VE HEARD OF THIS WITH OTHER PEOPLE AND THERE LOW MILEAGE SONATAS. SEEMS TO ME HYUNDAI IS REFUSING TO ADDRESS THE ISSUE OF A BAD ENGINE - THIS WAS A SINGLE OWNER 7 YEAR OLD CAR WITH THE ORIGINAL BATTERY. YEP, THE BATTERY LASTED LONGER THAN THE ENGINE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691996March 4, 2015AIR BAGS, STEERING, VEHICLE SPEED CONTROL
I WAS DRIVING IN MY OWN LANE WITH MY SEATBELT ON AND LIGHTS ON AND I DIDN'T SEE THIS BUS COMING SPEEDING WITH NO LIGHTS ON AT ALL HE SCRATCHED MY PASSENGER SIDE DOOR AND HE ALL MOST TOOK THE MIRROR OFF I HIT THE BRAKE AND IT SLOWED TO 55 AND I STILL HIT HIM I WAS GOING SPEED LIMIT THE RADIATOR BROKE AND THE CAR ALL MOST EXPLODED ALSO THE AIRBAGS DIDN'T GO OFF AND THE SPEED MPH WAS ABOUT 5 OFF THE STEERING PUMP ALSO FAILED. I ALL MOST DIED. *TR
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10691998March 4, 2015ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES
I WAS DRIVING IN MY OWN LANE DOING THE RIGHT THING AND THIS BUS WITH OUT LIGHTS CAME AND WAS SPEEDING HE CUT IN FRONT OF ME SO CLOSE IT SCRATCHED MY SIDE DOOR AND I HIT THE BRAKES AND I STILL HIT HIM GOING 55 SPEED LIMIT WAS 70 THE CAR ALL MOST EXPLODED THERE IS THINGS THAT SHOULD BE RECALLED WITH THE CAR. *TR
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10692046March 4, 2015STEERING, ELECTRICAL SYSTEM
I AM USING THE SAME KEY THAT I HAVE USED SINCE THE CAR WAS FIRST PURCHASED NEW. SEVERAL TIMES PER WEEK, WHEN I STOP THE CAR AND SHIFT IT INTO PARK, I AM UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE STEERING WHEEL IS NOT LOCKED, THE CAR WILL START FINE, AND THE CAR WILL RUN FINE---I AM JUST UNABLE TO REMOVE THE KEY FROM THE IGNITION WHEN THE VEHICLE IS TURNED OFF AN IN PARK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692184March 4, 2015AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
ELECTRICAL ISSUES BEGAN A MONTH AFTER DRIVING THE VEHICLE. FRONT AND REAR LIGHT BULBS CONTINUE REQUIRING REPLACEMENT, THE DASH LIGHT ALSO WILL FLASH WHEN BRAKES ARE DEPRESSED. THE TRUNK LEAKED THE FIRST CHRISTMAS, DEALER CLAIMED TO REPAIR IT, BUT FAILED, STILL LEAKS. AIR BAG INDICATOR CAME ON, WENT OFF EVENTUALLY, AND IS BACK ON AGAIN. FINALLY, CAR BEGAN LOSING POWER LAST YEAR AND CUTTING OFF SPORADICALLY IN TRAFFIC, AND NOW THE REAR AND WINDOW BRAKE LIGHTS REMAIN ON WHEN LIGHTS ARE ON BUT NOT WHEN TURNED OFF. RECALL INFO POINTS TO DEFECTIVE STOP BRAKE SWITCH THAT FAILED EVEN AFTER REPAIR/REPLACEMENT, HOWEVER, MY VIN DOES NOT APPEAR ON THE RECALL LIST AND THE DEALER WILL NOT REPAIR OR REPLACE. CURIOUS, SINCE MY CAR IS OF THE MAKE, MODEL, AND YEAR REPORTED! GREEDY AND IRRESPONSIBLE ! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692194March 4, 2015STEERING
THE STEERING WHEEL WHEN MAKING A TURN FELT LIKE IT WAS COMING LOOSE AND IT MAKES A CLUNKING NOISE WHILE DRIVING THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: THERE WAS A KNOCKING NOISE AND THE STEERING WHEEL VIBRATED. THE FAILURE BECAME PROGRESSIVELY WORSE WHENEVER MAKING A TURN. VEHICLE WAS TAKEN TO A DEALER AND I WAS TOLD THAT THEIR WAS NOT ANY RECALLS DUE TO ANY STEERING COLUMN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691949March 3, 2015STEERING
CAR SEEMED TO LOOSE ITS ABILITY TO TURN FOR A FEW SECONDS TWICE ON SAME DAY. SEATBELT LIGHT FLASHES THEN COULD NOT STEER CAR . I WAS GOING AROUND CURVE AND ALSO MY 16 YEAR OLD SON WAS ALSO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691892March 3, 2015STRUCTURE:BODY
AS MANY PEOPLE HAVE STATED ONLINE, THE DOOR HANDLES FALLING OFF ARE A COMMON OCCURRENCE. I HAVE HAD TO REPLACE TWO HANDLES ON MY CAR ALREADY, FIRST MY REAR DRIVERS SIDE AND NOW THE FRONT PASSENGER SIDE. THE COMMONALITY OF THIS PROBLEM CLEARLY INDICATES A MAJOR ENGINEERING ISSUE ON THE BEHALF OF THE MANUFACTURER AND CUSTOMERS SHOULD NOT BE MADE TO PAY FOR REPAIRS FOR A MANUFACTURING ISSUE. EACH HANDLE HAS COST ME JUST UNDER $65 TO REPLACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691526March 2, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED BOTH THE DRIVER AND THE PASSENGER BULBS ON FOUR OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/08/15*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691528March 2, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691536March 2, 2015VEHICLE SPEED CONTROL, ENGINE
WHEN ATTEMPTING TO ACCELERATE THE VEHICLE TO GET ONTO THE FREEWAY THE ENGINE LOST ALL POWER. THIS INCIDENT HAS HAPPENED MULTIPLE TIMES ON MULTIPLE OCCASIONS, EACH TIME HYUNDAI AND THE DEALERSHIP HAVE FAILED TO IDENTIFY AND FIX THE PROBLEM. EACH POWER FAILURE EVENT HAS BEEN A NEAR ACCIDENT. I AM CONCERNED FOR THE MY PASSENGERS AND MY OWN SAFETY. THE VEHICLE HAS RECEIVED ALL REGULAR MAINTENANCE, OIL CHANGES AND RECALLS. A CASE HAS BEEN OPENED WITH HYUNDAI CUSTOMER SUPPORT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691539March 2, 2015SUSPENSION
WHILE AT LOW SPEEDS I HEAR A LITTLE NOISE COMING FROM LEFT SIDE OF CAR. I TOOK THE CAR TO PEP BOYS AND THEY SAID THAT I NEED TO REPLACE. FRONT STRUTS AND REAR SHOCKS AND SWAY BAR LINKS. NOW I NEED TO CHECK MY WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691582March 2, 2015SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE CALIPERS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE BRAKE CALIPERS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691304March 1, 2015STRUCTURE:BODY
I HAVE EXPERIENCED THREE (3) BROKEN OUTSIDE DOOR HANDLE BREAKING THE SAME WAY FROM STRESS FRACTURE WHERE THE PLASTIC DOOR HANDLE CONTACTS THE METAL LATCH. IT APPEARS THE PLASTIC DOOR HANDLE IS TOO BRITTLE FOR INTENDED USE. THE BROKEN DOOR HANDLES WERE REPLACED AS FOLLOWS: -REAR RIGHT SIDE DOOR HANDLE WAS REPLACED JAN 16, 2012 -REAR LEFT SIDE DOOR HANDLE WAS REPLACED DEC 21, 2013 -DRIVER'S DOOR HANDLE REPLACED DEC 1, 2014 I CONTACTED HYUNDAI CUSTOMER CARE AND THEY DO NOT APPEAR TO BE CONCERNED THAT THIS IS A SAFETY ISSUE AND ARE TREATING THIS AS NORMAL WEAR AND TEAR. A BROKEN DOOR HANDLE FAILS HAWAII STATE SAFETY INSPECTION AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. HAWAII IS NOT SUBJECT TO EXTREME TEMPERATURE CHANGES. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR AS I EXPERIENCED DOOR HANDLE FAILURE AS SOON AS 2 YEARS OF USE WITH THE LEAST USED DOOR HANDLES, REAR PASSENGER DOORS BREAKING BEFORE THE MOST USED DRIVER?S DOOR HANDLE. THERE ARE NUMEROUS SAME FAILURES REPORTED ON THE INTERNET. MY HYUNDAI DEALER NOW HAS THESE DOOR HANDLES IN STOCK (USED TO HAVE TO ORDER THEM IN) AND TOLD ME THIS IS A COMMON OCCURRENCE OF MY MODEL SONATA AND TO REPORT MY CONCERNS TO HYUNDAI USA, WHICH I DID TO NO AVAIL. MAYBE THEY WILL LISTEN TO THE NHTSA. PLEASE HELP. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691106February 27, 2015AIR BAGS
I HAVE BEEN GETTING AN AIRBAG LIGHT ON MY DASH. THE PROBLEM WAS TRACED TO THE DRIVERS' SIDE SEAT BELT. THIS IS ODD SINCE I ONLY HAVE 67,000 ON THE CAR, AND PROBABLY LESS THAN 10,000 ON THE CAR WITH A PASSENGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10691165February 27, 2015AIR BAGS, SEAT BELTS
RE: INVESTIGATION SEAT BELT BUCKLE ELECTRICAL MALFUNCTION NHTSA ACTION NUMBER: PE14023 NHTSA CLOSED THIS INVESTIGATION 12/1/14 ON THE CONDITION THAT HYUNDAI WOULD EXTEND THE WARRANTY TO 15 YEARS AND 250,000 MILES FOR THIS REPAIR. PER THE LETTER ATTACHED TO THE CASE I CONTACTED HYUNDAI TODAY TO GET REIMBURSED FOR THE EXPENSE RELATED TO THIS ISSUE ($380.75). I SPOKE TO TWO DIFFERENT REPS AT HYUNDAI AND NEITHER HAD ANY IDEA WHAT I WAS TALKING ABOUT. SO IT'S BEEN THREE MONTHS SINCE THIS CASE CLOSED AND HYUNDAI IS NOT HONORING THE NEW EXTENDED WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690546February 25, 2015AIR BAGS
I WAS IN A CAR WRECK AND THE AIR BAGS DID NOT GO OFF..
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690672February 25, 2015SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
WENT TO LAKELAND AUTOMALL WHICH IS A HYUNDAI DEALERSHIP TO GET SOME RECALLS TAKEN CARE OF. UPON ARRIVAL I GAVE THEM SOME RECALL PAPERWORK IN WHICH THEY REFUSED TO LOOK AT AND SAID THAT THEY HAVE IT IN THEIR DATABASE. THE RECALL THAT HAS TO DO WITH THE "STOP LAMP SWITCH MALFUNCTION" WAS NOT COMPLETE. WHEN I GOT MY CAR BACK I CHECKED MY BRAKE LIGHTS AND THEY DID NOT WORK PROPERLY. I TOLD THEM THAT WHEN I DRIVE IN CRUISE CONTROL MY CAR RELEASES IT AND MY BRAKE LIGHTS STAY ILLUMINATED AND MY ESC CONTROL LIGHT COMES ON. ALSO ON OCASSION ONE OF MY TAIL BRAKE LIGHTS WORK BUT NOT THE OTHER. THEY TOLD ME THAT THEY FIXED THIS PROBLEM LAST APRIL OF 2014 BUT APPARANTLY THE SAME PROBLEM IS REPLICATING. THEY THEN TOLD ME IT NEEDED A WHOLE TAILIGHT ASSEMBLY. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0