Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10732536July 7, 2015
STEERING
MY 2011 HYUNDAI SONATA LIMITED DISPLAYED A LOUD RATTLING SOUND FROM THE THE STEERING COLUMN WHEN DRIVEN OVER ROUGH ROADWAY. THERE WAS ALSO A CLUNKING SOUND FROM STEERING COLUMN WHEN WHEEL WAS TURNED IN EITHER DIRECTION. ALSO NOTICED THE STEERING WHEEL/COLUMN HAD DROPPED ALMOST 2 INCHES FROM ITS ORIGINALLY MOUNTED POSITION. LOCAL DEALERSHIP INDICATED A FLEXIBLE COUPLING IN THE STEERING SHAFT SHOWED EXCESSIVE DETERIORATION--CAUSING PLAY IN THE STEERING, THE NOISE AND THE DROPPING OF THE STEERING COLUMN. HE STATED IT WAS THE WORST HE HAS EVER SEEN--EXTREMELY DANGEROUS--HIS WORDS--AS STEERING CAPABILITY COULD BE LOST. HE WANTED TO KEEP THE FAULTY PART FOR REFERENCE--I DECLINED AND MAINTAINED THE PART FOR MY RECORDS. I WAS ADVISED HYUNDAI WAS AWARE OF THIS PARTICULAR DEFECT AND THERE WAS NO RECALL AT THIS TIME. SERVICE MANAGER SIMPLY SAID THEY DON'T MAKE PARTS LIKE THEY USED TO. THE STEERING SHAFT COUPLER WAS REPLACED AND THE STEERING COLUMN WAS REALIGNED. THE REPAIR WAS $383.72 WITH THE PART COSTING $49.50. THIS WAS NOT COVERED BY RECALL OR THE EXTENDED WARRANTY. I HAVE RESEARCHED THIS SPECIFIC DEFECT AND FOUND IT TO BE AN EXTREMELY DANGEROUS ONE, AND ONE WHICH THERE HAVE BEEN NUMEROUS PREVIOUS COMPLAINTS FILED WITH THE NHTSA--I STRONGLY BELIEVE A RECALL IS WARRANTED--FOR THE SAFETY OF THOSE IN THE VEHICLE AND ON THE ROADWAY. UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732382July 7, 2015
ELECTRICAL SYSTEM
ON THREE OCCASIONS MY CAR WOULD NOT START. AFTER THE SECOND TIME IT FAILED, I BROUGHT IT IN. HYUNDAI SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH IT AFTER HOOKING IT UP TO THE MACHINE. NO CODES SHOWED ON THE SYSTEM CHECK. THEY SAID THEY CHECKED THE BATTERY. THEY SAID IT COULD BE THE BRAKE SENSOR, WHICH WAS CHANGED FROM A RECALL, SO THEY SAID I HAVE A NEW ONE, THEY WOULD JUST ADJUST IT AND HOPEFULLY WOULD FIX THE PROBLEM. THREE DAYS LATER ON A SATURDAY MORNING, THE CAR WOULD NOT START AGAIN. I BROUGHT IT BACK IN. THEY KEPT MY CAR FROM 06/20 - 06/30 AND COULD NOT FIND OR REPRODUCE THE SAME PROBLEM. UPDATED 09/17/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732437July 7, 2015
STEERING
WHEN THE VEHICLE REACHES 70MPH THE STEERING WHEEL SHAKES VIOLENTLY AND THE VEHICLE BECOMES DIFFICULT TO CONTROL. THERE IS A NOTICEABLE CLUNK AND PLAY IN THE STEERING IN PARK OR DRIVING. TIRES AND ALIGNMENT HAVE BEEN RULED OUT. THE NOISE IS COMING FROM THE POWER STEERING MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732071July 6, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THIS SONATA HAD ELECTRIC PROBLEMS FROM THE VERY BEGINNING (CLIMATE CONTROL, LIGHT BULBS, BRAKE LIGHTS, SIDE MIRROR CONTROL, WINDOW CONTROL, CABIN LIGHTS, ETC.). MOST OF THE LIGHT BULBS HAVE BEEN REPLACED MANY TIMES EITHER BY THE DEALER WHEN IT WAS STILL COVERED BY WARRANTY OR BY MYSELF. THE MOST RECENT ROUND OF REPLACEMENT WAS ON JULY 3 FOR THE PASSENGER SIDE HEADLIGHT, DRIVER'S SIDE TURN LIGHT (YELLOW) AND REAR LEFT BACK OFF LIGHT. I FINALLY STARTED TO QUESTION IF THE FUSES WERE MISPLACED. AFTER CHECKING CAREFULLY THE FUSE TYPES AND LABELED SPECIFICATIONS OF BOTH THE ENGINE AND CABIN FUSE PANELS, I FOUND THREE FUSES IN THE CABIN PANEL WERE NOT THE SAME AS THE OWNER'S MANUAL DESCRIBED. THEY ARE (WRONG FUSES IN THE PARENTHESES): FS19 20A (25A), FS6 10A (15A), AND FS5 25A (20A). I REARRANGED ALL THREE FUSES ACCORDING TO THE SPECIFICATION ON THE OWNER'S MANUAL (P. 6-41). HYUNDAI SHOULD BE LEGALLY AND FINANCIALLY RESPONSIBLE FOR THESE PROBLEMS, WHICH OCCURRED DURING THE ASSEMBLY BUT LED TO COUNTLESS FRUSTRATIONS AND EVEN SAFETY PROBLEMS WHEN THOSE LIGHTS WERE DOWN FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732098July 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS OFF, THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE REAR BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,544. ...UPDATED 09/22/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/01/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732086July 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT THE BRAKES FAILED. THE VEHICLE STOPPED WHEN THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HYDRAULIC REAR BRAKE LINE AND REAR CYLINDERS WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732226July 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A HILL AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10732276July 6, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732319July 6, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
ON JULY 1, 2014 THE REAR CALIPER ON THE DRIVER'S SIDE OF MY CAR HAD SEIZED, STRIPPING THE BRAKES TO METAL ON METAL. ON AUGUST 30, 2014, THE REAR CALIPER ON THE PASSENGER SIDE OF THE CAR FOLLOWED SUIT. LESS THAN ONE YEAR LATER I HAVE REPLACED EACH OF THE REAR CALIPERS ONCE AGAIN. I HAD THE REAR DRIVER'S SIDE REPAIRED ON MAY 15, 2015, AND THE REAR PASSENGER SIDE ON JUNE 9, 2015. I BOUGHT THE CAR WITH JUST OVER 53,000 MILES ON IT IN 2013. TODAY, IT HAS 101,000 MILES ON IT AND I HAVE REPLACED FOUR CALIPERS, THREE ROTORS AND FIVE SETS OF BRAKE PADS. EACH TIME MY CALIPERS FAILED I WAS PLACED IN DANGER OF TOTAL BRAKE FAILURE AND FIRE, UNKNOWINGLY. THE MECHANICS WHO WORKED ON MY CAR HAVE INDIVIDUALLY THEORIZED THAT AN ENGINEERING FAILURE IS THE CAUSE OF THIS ISSUE. LAST WEEK I CONTACTED HYUNDAI FOR FINANCIAL REIMBURSEMENT FOR THE REPAIRS. THE COMPANY STATED THAT THEY COULD NOT REIMBURSE ME SINCE THE PARTS WERE NOT REPLACED WITH HYUNDAI FACTORY PARTS, OR REPAIRED BY A HYUNDAI CERTIFIED DEALERSHIP. I AM AWARE THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST HYUNDAI BASED ON THIS ISSUE IN THE STATE OF NEW YORK. I HAVE ALSO READ, AND HEARD ABOUT MANY OTHER PEOPLE HAVING THIS EXACT PROBLEM (REAR CALIPER PROBLEM) IN THEIR HYUNDAI SONATAS, BUILT BETWEEN THE YEARS 2006-2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732322July 6, 2015
SERVICE BRAKES
I WAS TRAVELING EAST ON US I90 IN CHARLTON MA IN HEAVY HOLIDAY TRAFFIC KEEPING A SAFE INTERVAL AS CARS KEPT BRAKING OFF AND ON AND SOMEONE A DOZEN CARS UP SLAMMED ON THIER BRAKES CAUSING A CHAIN REACTION. I HIT MY BRAKES HARD ALSO BUT DID NOT SLOW DOWN FAST AS IF I WAS STILL PRESSING ON GAS PEDAL I WAS SLOWING BUT NOT (RIGHT ?) OR FAST ENOUGH AS I WAS STANDING ON BRAKE BUT STILL KEEP MOVING FASTER AHEAD THEN SEEMED RIGHT? THIS HAD HAPPENED A MONTH OR SO BEFORE AND I THOUGHT MAYBE MY RUG HAD SLIPPED UNDER BRAKE PETAL AND OVER MY GAS PEDAL AS IT SEEMED THE HARDER I PRESSED ON BRAKE I STILL KEPT MOVING FORWARD AS IF BOTH WERE BEING PRESSED AT THE SAME TIME IT SEEMED VERY ODD OR ERIE AS I JUST KEPT MOVING FORWARD. I DID MANAGE TO STOP JUST IN TIME BEFORE I HIT HIS BUMPER. LIKE I SAID I THOUGHT AT THE TIME MAYBE THE RUG HAD SLIPPED OR SOMETHING BECAUSE IT HAD SLIPPED OFF THE HOOK ON THE FLOOR BUT IT HAD NOT REALY MOVED THAT MUCH AND I SECURED IT WITH HOOK ON FLOOR AND CHECKED TO MAKE SURE IT WAS STILL SECURE THE SECOND TIME IN JULY 3RD AND IT WAS . SINCE THEN I HAVE READ ABOUT 2014 SONATAS HAVING PROBLEMS WITH THIER BRAKES THAT FITS WHAT HAPPENED EXACTLY ON OVER 800,000
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731459July 1, 2015
STEERING
AS I WAS DRIVING AND/OR STEERING I WOULD HEAR A CLICKING NOISE. THIS WAS A SAFETY CONCERN TO ME SO I DID CONTACT HYUNDAI TO SEE IF THERE HAD BEEN ANY RECALLS. I WAS TOLD NOT AT THIS TIME ONLY RECALL WAS FOR A SHIFT LEVEL CABLE. OK SO I PROCEED TO THE DEALERSHIP TO LEARN THAT THE PART IS $7.00 AND THE LABOR IS $224.00. NICE. I AM CURRENTLY UNEMPLOYED AND NEED A CAR TO FIND A JOB SO ITS A LOSE LOSE SITUATION. IN MY OPTION THIS PART SHOULD HAVE BEEN ON A SAFETY RECALL AS I REVIEW THE COMPLAINTS I SEE THIS ISSUE HAS OCCURRED IN MANY OF HYUNDAI CARS. HYUNDAI SHOULD TAKE THE RESPONSIBILITY TO CORRECT THIS SAFETY ISSUE. I WAS TOLD THAT IF I DID NOT REPAIR THIS PART THAT MUCH MORE DAMAGE WOULD OCCUR. I AM ASKING THAT HYUNDAI RESEARCH AND COME TO THEIR SENSES AND ISSUE A RECALL AND A REFUND TO ME FOR THEIR ERROR. UPDATED 09/15/15*LJ UPDATED 11/3/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731494July 1, 2015
AIR BAGS
I WENT TO A LOCAL GARAGE TO HAVE MY VEHICLE INSPECTED WHICH PASSED WITH NO PROBLEM. AS I WAS DRIVING MY CAR OUT OF THE GARAGE I NOTICED THAT THE AIR BAG LIGHT WAS ON AND NOTIFIED THE ATTENDANT WHO SHRUGGED IT OFF AND SAID IT WILL PROBABLY GO OFF ON IT'S OWN. NEEDLESS TO SAY IT HAS BEEN OVER A WEEK AND THE LIGHT IS STILL ON. FROM EVERYTHING I HAVE SEEN, THIS IS AN ON-GOING PROBLEM WITH THIS MAKE AND MODEL AND IT SOUNDS LIKE A VERY EXPENSIVE FIX TO THE PROBLEM. IT IS ALSO A DANGER BECAUSE THE AIR BAGS WILL NOT DEPLOY IN A CRASH. I THINK THAT HYUNDAI SHOULD DEFINATELY DO A RECALL ON THIS ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731586July 1, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I HAVE BEEN HAVING THE ABS/ESC LIGHT COME ON PERIODICALLY BUT USUALLY WHEN I TURN THE CAR OFF AND BACK ON AGAIN THE ABS/ESC LIGHT WOULD GO OFF. BUT NOW MY CHECK ENGINE LIGHT IS ON AS WELL AS THE ABS/ESC LIGHT. THE CHECK ENGINE LIGHT STAYS ON BUT THE ABS/ESC LIGHT DOES NOT COME ON UNTIL I HIT THE BRAKES FOR THE FIRST TIME WHILE DRIVING. HYUNDAI SONATA 2006 3.3L V.6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731386June 30, 2015
AIR BAGS
THE DRIVER AIR BAG LIGHT TURNED ON AND HAS NOT TURNED OFF. I KNOW SOMEONE WITH THE SAME CAR AS ME EXCEPT IT'S A 2007 BUT WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731138June 29, 2015
ENGINE, ELECTRICAL SYSTEM
I AM REPORTING THIS BECAUSE I SEE OTHER MODELS WITH THE SAME ENGINE HAVING THE SAME PROBLEM. MY VALVE COVER GASKET LEAKED OIL ONTO THE ALTERNATOR AND CAUSED IT TO FAIL PREMATURELY. THIS HAS HAPPENED IN APRIL OF 2014 AND HAS NOW HAPPENED AGAIN IN JUNE OF 2015. OTHER MODELS UTILIZING THE SAME ENGINE HAVE BEEN RECALLED DUE TO THIS PROBLEM. WILL THIS MODEL BE RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730825June 28, 2015
ELECTRICAL SYSTEM
WENT TO START THE CAR ALL IT DID WAS GO CLICK. TRIED DIFFERENT KEY FOB, IT STARTED, REPLACE BOTH BATTERIES IN KEY FOBS. NEXT WEEK, WOULDN'T START, LET IT SET FOR A BIT, IT STARTED, WEEK LATER ON A SATURDAY TRIED WOULD NOT START, CALLED HYUNDAI 24 HR ROAD SERVICE, THEY HAD TROUBLE STARTING IT. NEXT MORNING IT STARTED, 6 HRS LATER IT WOULDN'T START, MOVED THE SHIFT LEVER FROM PARK TO DRIVE BACK TO PARK LIKE THE ROAD SERVICE GUY DID, IT STARTED. IT STARTED THE NEXT MORNING MONDAY 6/22/15 TOOK IT TO THE DEALER, SAID THEY COULDN'T FIND ANYTHING WRONG, EVEN THOUGH THE BATTERY SHOWS A CHARGE OF 10 VOLTS. I HAVE A PRINT OUT FROM PEP BOYS SHOWING THAT THE BATTERY NEEDS REPLACED SOON AS IT MAY NOT START A CAR. WHICH THEY WERE RIGHT. HYUNDAI CORP. COULD CARE LESS ABOUT ME OR MY CAR, WHAT I THINK, THEY SOLD A CAR IS ALL THEY CARE ABOUT. BETWEEN ME AND MY TWO SONS WE HAVE PURCHASED OVER THE YEARS 8 HYUNDAI VEHICLES. BECAUSE WHAT THEY ARE DOING, OR SHOULD I SAY NOT DOING FOR ME THERE DAD, NO MORE HYUNDAI CARS, HYUNDAI DOES NOT STAND BY THERE CARS, WARRANY THEIR PRODUCTS. I'M ASKING IF THEY WILL BUY THE CAR BACK, GUESS WHAT NO WORD FROM THEM, MS TIGER THE REP WAS TO CALL ME NEVER HERD A WORD FROM HER. MORE OF THEIR WE DON'T CARE ABOUT THE OWNERS OF HYUNDAI SONATA CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730733June 27, 2015
SERVICE BRAKES
AT THE TIRE REPLACEMENT SERVICE AT ABOUT 61K MILES (VERY GENTLE, FIRST OWNER, STILL HAD MORE THAN 2/32 TREAD LEFT ON THE FACTORY TIRES AT 61K MILES) I WAS TOLD BY THE TECHNICIAN THAT THE REAR BREAK PADS HAVE TO BE REPLACED. WITH IN 2 DAYS I TOOK THE CAR TO AAMCO SINCE THERE WAS A $35 BRAKE PAD SERVICE DEAL. I WAS TOLD AFTER INSPECTION THAT A CALIPER PISTON IS SEIZED AND SO THE CALIPERS, THE DAMAGED ROTORS AND OF COURSE THE BRAKE PADS HAVE TO BE REPLACED - PREFERABLY FOR BOOTH RARE WHEELS, IN ORDER TO HAVE SIMILAR BRAKING CHARACTERISTICS. WHILE IT IS COMMON SENSE THAT THE FRONT BRAKE PADS WOULD WEAR FASTER, THE AAMCO FOLKS WERE SURPRISED TO FIND THE REAR BRAKE SYSTEM IN SUCH A BAD CONDITION WHILE THE ORIGINAL FRONT BRAKES WERE STILL GOOD. PER THEIR OPINION IT IS MOSTLY DUE TO A MANUFACTURER DEFECT. I CALLED HYUNDAI WARRANTY IMMEDIATELY, THEY PROVIDED A CASE NUMBER, BUT I WAS TOLD I WAS OUT OF LUCK SINCE I AM JUST PAST 60K MILES AND ALSO THERE IS NO RECALL SPECIFIC TO REAR BRAKES THAT WILL ADDRESS MY CONCERN. WITH THIS I THOUGHT I LOST ALL MY BRAGGING RIGHTS ABOUT HYUNDAI - ON THEIR RELIABILITY AND VALUE FOR THE MONEY. MOREOVER, THIS IS UNBELIEVABLE SINCE ON A 1997 NISSAN ALTIMA WHICH I OWN, I STILL HAVE 25% LEFT ON THE REAR BRAKES AT 125K MILES. SHORTLY LATER I FOUND SCORES OF SONATA OWNERS WHO COMPLAINED ABOUT THIS ISSUE IN THE INTERNET FORUMS AS WELL AS NHTSA SITE. I ALSO FOUND COMPLAINTS ABOUT SUN VISORS NOT STAYING IN PLACE, HANGING LOOSELY, A HAZARD WHILE DRIVING. I HAVE THIS PROBLEM TOO BUT NEVER PAYED MUCH ATTENTION TO IT. CURRENTLY I AM NOT IN A POSITION TO SHELL OUT OVER $600 DOLLARS TO GET THE REAR BRAKE ISSUE FIXED TO BE ABLE TO TAKE MYSELF AND MY FAMILY SAFELY IN THE CAR. I HOPE MY COMPLAINT BREACHES THE THRESHOLD AND NHTSA TAKES ACTION TO HAVE HYUNDAI FIX THE ISSUE AT HYUNDAI'S COST ASAP. THANKS FOR PROVIDING ME THIS OPPORTUNITY TO LOG THE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730596June 26, 2015
SUSPENSION
DRIVING AND HEARD A LOUD "BANG" AND FELT VIBRATION FROM FRONT OF CAR. THE STEERING BECAME VERY DIFFICULT AND CAR WAS ALMOST UNCONTROLLABLE. PULLED OVER TO SIDE OF ROAD, EXITED VEHICLE AND COULD SEE CAR WAS SITTING VERY LOW TO GROUND ON FRONT PASSENGER SIDE, TIRE WAS FLAT AND COULD SEE INTERIOR SIDE WALL WAS SHREDDED. REPLACED THE TIRE WITH SPARE AND DROVE APPROX. THREE MILES TO TIRE DEALER AS WE SUSPECTED IT WAS ONLY A TIRE FAILURE AT THAT TIME. THEY LOOKED AT CAR AND STATED THAT THE COIL SPRING HAD BROKEN AND HAD CUT THE TIRE. SUBSEQUENTLY HAD CAR TOWED TO DEALERSHIP FOR REPAIRS. HAD BEEN DRIVING CAR EARLIER IN DAY WITH NO APPARENT ISSUES AND HAD NOT HIT ANY POTHOLES OR OTHER ROAD HAZARDS THAT WOULD HAVE BROKEN A COIL SPRING. THERE WERE NO ISSUES WITH ROAD CONDITIONS AT THE POINT OF INCIDENT EITHER. EXTREMELY CONCERNING THAT THIS WOULD FAIL WITH NO INDICATION OF ANY ISSUE WITH SUSPENSION/STEERING SYSTEM. THIS SEEMS LIKE A PREMATURE TIME FOR A COIL SPRING FAILURE. HYUNDAI HAS ALSO REFUSED TO PROVIDE ANY WARRANTY SERVICE AS IT IS 4,000 MILES OVER THE 60,000 MILE WARRANTY. ...UPDATED 09/22/15 *BF UPDATED 10/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730604June 26, 2015
UNKNOWN OR OTHER
I HAVE A 2009 HYUNDAI SONATA. IT HAS ABOUT 140,000 MILES ON IT AND IS ADMITTEDLY WELL OUTSIDE OF ANY WARRANTY, HOWEVER, I BELIEVE THIS CASE REQUIRES AN EXCEPTION. ABOUT A YEAR AGO, THE PAINT STARTED CHIPPING OFF MY CAR. NOT LITTLE SCRATCHES BUT FAIRLY LARGE SPOTS. I CONTACTED HYUNDAI WHO SAID IT WAS OUTSIDE THE WARRANTY, AND I LET IT GO. LAST SATURDAY, DURING A HARD RAIN, THE PAINT LITERALLY FELL OFF MY CAR. MY HUSBAND DROVE TO COLUMBUS THAT DAY, AND WHEN HE ARRIVED, THE PAINT HAD VANISHED FROM THE ENTIRE ROOF. PATCHES CAME OFF OF THE HOOD AS WELL. AND THE TRUNK IS BEGINNING TO PEEL. I AM TOLD THIS IS A DELAMINATION ISSUE RELATED TO METAL PAINT PREPARATION. WHILE I REALIZE THAT THE CAR IS OUTSIDE THE WARRANTY, I STAND BY MY STATEMENT THAT NO MATTER HOW MANY MILES A CAR HAS ON IT, THE PAINT SHOULD NOT COME OFF IN THE RAIN! HYUNDAI REFUSES TO EVEN REFER THE CASE TO A SUPERVISOR. NORMAL WEAR AND TEAR HAPPENS, AND I ACCEPT THAT. BUT THIS IS CLEARLY A FACTORY DEFECT, AND I THINK HYUNDAI SHOULD BE RESPONSIBLE FOR FIXING IT. SINCE HYUNDAI IS TOTALLY UNRESPONSIVE, I AM SEEKING OTHERS TO WITH THIS PROBLEM FOR A MORE FORMAL APPROACH TO HAVE THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730699June 26, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
(KEYLESS ENTRY) THE CAR INTERMITTENTLY STARTS. WHEN THIS OCCURS, THE CAR WILL TURN ON, BUT WILL NOT START. THE DASHBOARD LIGHTS WILL COME ON AND THE STEERING WHEEL AND BRAKES WILL LOCK. SOMETIMES AFTER A COUPLE TRIES, THE CAR WILL START. THERE HAS BEEN A FEW INSTANCES WHERE THE CAR WOULD NOT START FOR HOURS AND HAD TO BE LEFT AT THE LOCATION, BUT WILL WORK THE NEXT DAY. THIS SEEMS TO OCCUR MOSTLY IN THE AFTERNOON, AFTER THE CAR HAS BEEN SITTING OUT IN THE SUN FOR A LONG PERIOD OF TIME. THERE HAS BEEN AN ATTEMPT TO JUMP THE CAR, BUT WAS UNSUCCESSFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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