Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10766303September 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED, THE INSPECTOR OBSERVED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765313September 19, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG LIGHT STAYS ON ALL THE TIME. ESC LIGHT COMES ON WHALE DRIVING AND SOME TIME IT WILL GO OUT. TURNING ON AND OFF ESC SWITCH WILL NOT TURN IT OFF. WOULD THIS BE COVERED UNDER RECALL? THANKS JERRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765124September 18, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ESC OFF LIGHT CONTINES TO COME ON AND OFF INTERMITTENTLY. ALSO THE TRANSMISSION LOCKS INTO PARK AND WONT RELEASE THE TRANSMISSION TO GO INTO DRIVE WITHOUT PUSHING THE SHIFT LOCK RELEASE BUTTON. THEN ONCE IN DRIVE YOU HAVE TO PUSH THE BUTTON AGAIN TO PUT THE CAR BACK INTO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765129September 18, 2015
STEERING, UNKNOWN OR OTHER
THIS VEHICLE HAS ELECTRIC POWER STEERING. WHEN DRIVING ON THE HIGHWAY, IT IS IMPOSSIBLE TO KEEP THE CAR TRACKING STRAIGHT. IT IS NOT A TIRE ISSUE, NOR IS IT A CROWN IN THE ROAD ISSUE. THE VEHICLE MUST CONTINUOUSLY BE CORRECTED TO KEEP IN A STRAIGHT LINE. WINDY CONDITIONS CAUSE THE VEHICLE TO RADICALLY RESPOND TO ADJUSTMENTS, SO DOES A LARGE TRUCK IN FRONT OF MY VEHICLE. HYUNDAI STATES THERE IS NOTHING WRONG WITH MY VEHICLE. IF YOU GO ONLINE, THERE ARE THOUSANDS OF HYUNDAI CUSTOMERS WITH THE SAME ELECTRIC STEERING ISSUES MIMICKING MY ISSUES TO A TEE, AND THEY SAY HYUNDAI IS "STONEWALLING" THEM, TELLING THEM THERE IS NOTHING WRONG, THERE IS LEARNING CURVE DRIVING AN ELECTRIC POWER STEERING VEHICLE. HOW CAN THOUSANDS OF HYUNDAI CUSTOMERS HAVE THE SAME PROBLEM? WHY ISN'T YOUR ORGANIZATION LOOKING INTO TO THIS? THERE WAS A RECALL OF THE ELECTRIC POWER STEERING ON HYUNDAI VEHICLES IN 2007. DOESN'T THAT SHOW YOU THAT THEY HAD A PROBLEM, AND MAYBE THEY ONLY PUT A BANDAID ON AN OPEN WOUND? FINALLY, I WAS DRIVING TO WORK ON ROUTE 295 SOUTH IN NJ 3 WEEKS AGO. A NJ STATE TROOPER FOLLOWED BEHIND ME FOR 2 MILES THEN PULLED ME OVER. I ASKED "WHAT WAS THE PROBLEM"? THE OFFICER SAID WHILE FOLLOWING YOU THERE WASN'T ANY TIME YOU WERE ABLE TO STAY IN YOUR LANE. I TOLD ABOUT MY ISSUE WITH ELECTRIC POWER STEERING AND SHOWED HIM THE E-MAILS TO HYUNDAI. HE MADE ME GET OUT OF MY CAR, AND GAVE ME A SOBRIETY TEST. I PASSED OF COURSE. THEN HE ASKED IF HE COULD INSPECT THE INSIDE OF MY VEHICLE. I COULDN'T BELIEVE IT! HE WAS LOOKING FOR ALCOHOL OR DRUGS. OF COURSE THERE WAS NONE, AND HE GAVE ME A WARNING. HYUNDAI TO THIS DAY REFUSES TO ACKNOWLEDGE ANY PROBLEM WITH THERE ELECTRIC POWER STEERING. I DON'T WANT TO ENDANGER MYSELF OR ANYBODY ELSE WITH THIS DANGEROUS VEHICLE. PLEASE LOOK INTO MY COMPLAINT, AND THE THOUSAND OF OTHERS WHO ARE ALSO DEALING WITH THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765207September 18, 2015
STEERING
WHILE TURNING THE STEERING WHEEL LEFT OR RIGHT, A BUMPING SOUND IS FELT AND HEARD. THIS IS NEW IN THE LAST 3000 MILES. TOOK IT TO A LOCAL SHOP AND THEY REPLACED A BUSHING BUT THIS DID NOT RESOLVE THE PROBLEM. CALLED DEALER AND ASKED IF THERE WAS A RECALL ON STEERING AND TECHNICIAN STATED THAT I WOULD HAVE TO DRIVE TO DEALERSHIP FOR THEM TO DETERMINE IF THIS WAS NORMAL WEAR OR IF IT WAS PART OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764459September 17, 2015
ELECTRONIC STABILITY CONTROL (ESC)
MY ESC OFF LIGHT ONLY COMES ON AT NIGHT WHEN I START MY CAR AND DRIVE. MY BRAKE LIGHTS STAY ON AND WILL NOT GO OFF UNLESS I SHUT MY CAR OFF. I ALSO FEEL THE BRAKE PEDAL PULLING AT TIMES WHEN THIS LIGHT IS ON. IT IS A BIG HAZZARD TO ME, ESPECIALLY WHEN I HAVE MY DAUGHTER WITH ME BECAUSE NOONE KNOWS WHEN YOUR STOPPING BECAUSE THE LIGHTS WONT GO OFF. I REFUSE TO PAY FOR SOMETHING OUT OF POCKET WHEN ITS A MANUFACTURER PROBLEM. I CALLED DEALERSHIPS AND THEY WONT DO NOTHING FOR IT UNLESS THEY HAVE A STATEMENT FOR IT OR RECALL NOTICE. IVE SEEN ALOT OF PEOPLE HAVING PROBLEMS WITH THIS, NOT ONLY MYSELF. THIS ISSUE NEEDS TO BE FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764618September 17, 2015
STEERING
STEERING WHEEL BECAME LOOSE AND MADE CLUNKING NOISE. DEALER SAID THIS WAS COMMON WITH 2010 TO 2013 HYUNDAI SONATA AND COULD CREATE A SAFETY PROBLEM OF THE CAR BEING HARD TO STEER. HE SAID THERE SHOULD BE A RECALL AS HE HAS HAD MANY WARRANTY CLAIMS OF THIS PROBLEM. DEALER REPLACED WORM SHAFT FLEX COUPLING PART # 56315F00 AND 56315-2K000-FFF. HYUNDAI SUPPOSEDLY REDESIGNED PART IN 2014 MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764646September 17, 2015
FUEL/PROPULSION SYSTEM
I WAS TRAVELING ON THE BELTWAY DOING 65 MPH, I PRESSED ON THE GAS PEDAL. I FELT I WAS LOSING SPEED. I NOTICE THE SPEEDOMETER DECELERATING DOWN TO 40MPH WHILE I WAS PRESSING THE GAS PEDAL. I PUT ON MY HAZARD LIGHTS PULLED TO THE SIDE OF THE ROAD. I WAS CONCERNED BECAUSE NO WARNING LIGHT CAME ON, TO NOTIFIED ME THERE WAS A PROBLEM WITH THE VEHICLE. I TOOK MY CAR TO THE DEALERSHIP, IT WAS DIAGNOSIS AS PROBLEM WITH MY FUEL PUMP. I CHECK WITH HYUNDAI THEY SAID, THE FUEL PUMP DOES NOT HAVE A WARNING LIGHT. MY CONCERN IF SOME TYPE OF WARNING LIGHT SHOULD HAVE APPEARED ON THE DASHBOARD BEFORE I STARTED THE CAR. I WOULD HAVE NOT DROVE THE CAR IF THE WARNING LIGHT WAS ON, I WOULD HAVE TOOK IT TO THE DEALERSHIP. I FELT THIS WAS A SAFETY ISSUE BECAUSE SOMEONE COULD HAVE REAR END ME ON THE BELTWAY, DUE TO THE SUDDEN DROP IN SPEED. I HAVE ENJOYED MY CAR SO FAR, BUT I WAS DISAPPOINTED REGARDING THIS INCIDENT. I HAVE A SON WHO DRIVES MY CAR, I AM WORRIED ABOUT HIS SAFETY AND THE SAFETY OF OTHERS. I WAS ASSIGNED A CASE NUMBER WITH HYUNDAI 8216379. HOWEVER, I SPOKE WITH A CASE MANAGER [XXX] WHO SAID IT WAS NOT MUCH THEY COULD DO. I WANTED TO HAVE A RECORD ON FILE REGARDING THIS COMPLIANT, AND TO SEE IF IT COULD BE INVESTIGATED. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764040September 16, 2015
STEERING
THE STEERING WHEEL VIBRATES VIOLENTLY BETWEEN 60 & 70 MPH.I HAVE TO REDUCE SPEED ON THE HIGHWAY TO REGAIN FULL CONTROL. WHEN STOPPED, THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNED JUST LEFT OR RIGHT. THIS IS A SAFETY ISSUE. PLEASE INVESTIGATE/RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764181September 16, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON. TEST SHOWS IT IS THE FUEL SENSOR. FUEL GAUGE INSIDE FLUCTUATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764280September 16, 2015
ENGINE
MY CAR IS A PRE-OWNED CAR WITH CURRENTLY A LITTLE OVER 76,000 MILES. I HAD THIS CAR FOR ALMOST 2 YRS, AND MY ENGINE HAS DIED. I KEEP UP WITH MY OIL CHANGES EVERY 3,000 MILES. BECAUSE I'M THE SECOND OWNER THE WARRANTY IS UP TO 60,000 MILES. I DON'T UNDERSTAND WHY WOULD MY ENGINE FALL ON AN 2011 SONATA. HYUNDAI SHOULD LOOK INTO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763804September 15, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. UPON MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL FELT LOOSE AND CAUSED AN UNSAFE CONDITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763887September 15, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT AND THE ESC WARNING LIGHT RANDOMLY ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED. WHILE DRIVING 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE CONDITION PROGRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STOP LAMP BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND 14V433000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 50,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763919September 15, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE STEERING WHEEL MADE A LOUD CLICKING NOISE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,473.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764028September 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC TURNS OFF WHILE DRIVING THE CAR AT NORMAL SPEED. I CANNOT TURN IT ON WHEN THIS HAPPENS. I TURN OFF THE VEHICLE AND TURN IT BACK ON THEN I CAN WORK THE SWITCH FOR ESC TO TURN ON AND OFF, BUT AFTER DRIVING LESS THAN A MILE, ESC WILL AUTOMATICALLY TURN OFF, WHEN THIS HAPPENS IF I TRY TO TURN IT ON USING THE SWITCH, IT DOES NOT TURN ON. I HAD THE SAME PROBLEM A COUPLE OF YEARS AGO WHILE THE VEHICLE WAS UNDER WARRANTY (MILES AT THAT TIME AROUND 40,000). THE DEALERSHIP SAID THEY FIXED THE ISSUE, BUT IT IS RECURRING. NOW THE CAR IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763494September 14, 2015
STEERING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WOBBLED AND VIBRATED. THE CONTACT ALSO STATED THAT AT STOP, THE STEERING WHEEL AND THE HANDLE BAR SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,487. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763695September 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT METAL WAS IN THE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 11/18/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763362September 13, 2015
ENGINE
WHILE DRIVING THROUGH RESIDENTIAL AREA MY ENGINE MADE LOUD CLICKING SOUNDS AND LOST COMPLETE POWER. I COASTED TO A SIDE STREET AND PARKED. THERE WAS NO WARNING LIGHTS OR PRIOR ISSUES TO ALERT ME THAT MY ENGINE WAS TROUBLED. TRIED TO RESTART AND THE ENGINE WAS SHAKING AND MAKING NOISE SO I CUT IT OFF AND CALLED FOR A TOW. AFTER RETURNING HOME I BEGIN TO RESEARCH THE PROBLEM AND FOUND HUNDREDS OF COMPLAINTS WITH THE SAME EXACT ISSUE ON THE SAME MODEL AND YEAR CAR. THIS TOLD ME THAT MY ENGINE PROBLEMS WERE JUST A COINCIDENCE BUT MORE OF A MANUFACTURER DEFECT. I HAD A MECHANIC VERIFY THAT MY ENGINE WAS GONE AND NEEDED TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS SITUATION. LUCKILY I WAS NOT DRIVING AT HIGHWAY SPEEDS WHICH SOME DRIVERS REPORTED. HYUNDAI, OF COURSE, REFUSES TO ACKNOWLEDGE THIS ISSUE. I SEE TWO LAW FIRMS THAT IN PROCESS OF FILING CLASS ACTION LAWSUITS. WILL IT TAKE PEOPLE TO LOSE THEIR LIVES BEFORE THIS ISSUE IS INVESTIGATED AND HYUNDAI IS MAKE TO CORRECT ANY WRONGDOING? I AM IN THE PROCESS NOW OF HAVING A DEALERSHIP DO A DIAGNOSTIC SO THAT I CAN FILE A CLAIM WITH HYUNDAI. I AM NOT SURE IF HYUNDAI WILL COVER THE COST OF REPAIR OR NOT. HOWEVER, I THINK YOUR AGENCY OWES IT TO THE SAFETY OF THE PUBLIC TO INVESTIGATE THIS ISSUE AND THE CLAIMS OF HUNDREDS OF OWNERS ABOUT THEY PROBLEMS WITH THE ENGINE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763330September 12, 2015
STEERING
THE STEERING WHEEL INPUT HAS SLACK IN IT, AND SHAKES AT 70 MPH. A SMALL TURN LEFT OR RIGHT WILL STOP THE SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763336September 12, 2015
SEAT BELTS
IN MAY 2015, I RECEIVED A LETTER FROM HYUNDAI MOTORS AMERICA CONCERNING A DEFECT IN MY 2006 SONATA'S SEAT BELT BUCKLE ASSEMBLIES (CAMPAIGN TXX2) CAUSING THE AIRBAG LIGHT TO ILLUMINATE. I TOOK MY VEHICLE TO WACO HYUNDAI LOCATED AT 1501 W. LOOP 340, WACO, TX 76712 ON 5/14/15 FOR THE CAMPAIGN NOTICE AND OTHER MAINTENANCE/REPAIRS. WACO HYUNDAI FAILED TO HONOR THE CAMPAIGN LETTER REFUSING TO REPAIR MY SONATA BASED ON THE FACT MY SONATA HAD BEEN PREVIOUSLY WRECKED. I PURCHASED MY SONATA A FEW YEARS PRIOR WHEN IT HAD ABOUT 10,000 MILES ON IT KNOWING IT HAD BEEN WRECKED AT SOME POINT PRIOR. IT HAD 76,002 AT THE TIME I DROPPED IT OFF FOR SERVICE. WACO HYUNDAI ADVISED IF I HAD A COMPLAINT TO CALL HYUNDAI MOTORS AMERICA WHICH CREATED CASE #7944327. IT TOOK HYUNDAI MOTORS AMERICA OVER A MONTH, BUT THEY TOO WOULD NOT HONOR THE CAMPAIGN LETTER BECAUSE MY VEHICLE HAD BEEN PREVIOUSLY WRECKED. MY VEHICLE IS CURRENTLY REGISTERED, PASSES STATE INSPECTION AND IS ROAD WORTHY BY ALL APPEARANCES AND APPLICABLE STANDARDS, BUT NEITHER WACO HYUNDAI NOR HYUNDAI MOTORS AMERICA WOULD HONOR THEIR OWN CAMPAIGN TXX2 NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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