Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10776594September 25, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DASHBOARD EXHIBITED SEVERE CRACKS NEAR THE AIR BAG HOUSING THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 11/23/15*LJ UPDATED 1/14/2016*JS UPDATED 02/03/17*LJ UPDATED 04/07/17*JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777689September 25, 2015
ELECTRICAL SYSTEM
REAR BREAK LIGHT WAS WAS FLASHING, CAR ACTED LIKE IT DID NOT WANT TO GO UNTIL IT WAS WARMED UP. JUST HAD IT INSPECTED AND AGAIN IT NEEDED ANOTHER BULB IN BREAK LIGHT. GARAGE THIS TIME REPLACED ANOTHER BULB AND REAR O2 SENSOR, STEERING ANGLE SENSOR. NOW TODAY THERE IS A RECALL WITH THE MOTOR. IS THIS CAR SAFE FOR OUR SON TO BE DRIVING BACK AND FORTH TO COLLEGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776661September 25, 2015
ENGINE, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. IN ADDITION, THE BRAKE LIGHT WAS CONSISTENTLY ILLUMINATED, EVEN WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777612September 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING UP A HILL AT 50 MPH, THE VEHICLE EXPERIENCED A SLIGHT HESITATION AND AN ABNORMAL NOISE WHILE BEING ACCELERATED. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED A LOT OF SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10777721September 25, 2015
AIR BAGS, SERVICE BRAKES, VISIBILITY/WIPER
BOTH OF MY VISORS HAVE NEVER STAYED UP, THEY ARE ALWAYS DOWN IN MY LINE OF VISION THIS PROBABLY STARTED 6 MONTHS AFTER I HAD THE CAR. I TOOK IT TO THE DEALER THEY STATED IT WAS NOT COVERED. A FEW YEARS BACK THE DRIVERS SIDE AIR BAG LIGHT CAME ON AND IS STILL ON. THE PASSENGERS AIR BAG COMES ON AND GOES OFF REGULARLY. MY BACK BREAK LIGHTS HAVE HAD TO BE REPLACES SEVERAL TIMES, SOMETHING IS WRONG WITH THEM. AGAIN THE DEALER WANTED TO CHARGE ME TO REPLACE THEM AFTER MY HUSBAND HAD JUST REPLACED THEM. THERE ARE SO MANY PARTS THAT ARE FALLING APART. THE GEAR SHIFT HAS BROKEN AND THE BACK HANDLES ON THE OUTSIDE OF THE CAR ARE BROKEN. MY BRAKES ROTATE AND THE WHOLE CARE SHAKES WHEN I PRESS ON THE BREAKS ON THE FREEWAY. NOW MY BACK END IS MAKING NOISES. I BOUGHT THIS CAR NEW , BUT WILL NEVER BUY ANOTHER CAR FROM HYUNDAI AGAIN, THIS IS THE WORST CAR I HAVE EVER HAD. FROM THE BEGINNING I HAVE HAD PROBLEMS AND THE DEALER NEVER WANTED TO FIX ANYTHING UNLESS I PAYED FOR IT. I AM NOT PAYING FOR THINGS THAT I DID NOT BREAK. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777746September 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE HAD NO OIL AND THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776398September 24, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC OFF INDICATOR LIGHT GOES ON AND OFF AT START OF VEHICLE. HYUNDAI NEEDS TO DO A RECALL ON THIS ISSUE AS I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THIS IS A VERY COSTLY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776402September 24, 2015
WHEELS
TWO AND A HALF YEARS AGO I LEASED A SONATA HYBRID FROM BROADWAY AUTOMOTIVE IN GREEN BAY, WISCONSIN. I LEASED THE CAR TO INCLUDE 18,000 MILES PER YEAR FOR A TOTAL OF 3 YEARS, I.E. 54,000 TOTAL MILES. I WAS NEVER TOLD BY THE SALES PERSON OR THE SALES MANAGER THAT THE TIRES ON THE CAR WERE NOT MEANT FOR WISCONSIN WINTERS OR THAT THEY ONLY HAD A 30,000 MILE LIFE OR THAT THEY WERE MEANT FOR THE CALIFORNIA CLIMATE. THIS CAR HANDLES TERRIBLY IN THE WINTER MONTHS, SLIPPING WITH LITTLE TRACTION WHENEVER THERE IS SNOW ON THE ROADS. I WAS RECENTLY TOLD I HAVE TO REPLACE THE TIRES BEFORE THE END OF MY LEASE. BEING LEASED A VEHICLE BY A DEALERSHIP THAT KNEW THAT THE TIRES ON IT WERE INFERIOR FOR THE AMOUNT OF MILES I WAS GOING TO BE PUTTING ON THE VEHICLE IS JUST PLAIN DISHONEST AND IN THIS CASE DANGEROUS. THE TIRES PUT ON A VEHICLE SHOULD MATCH THE CLIMATE THE CAR IS SOLD IN. IN ADDITION, THE TIRES OF A LEASED VEHICLE SHOULD EQUAL OR EXCEED THE LEASE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775956September 24, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE WHILE TURNING AND EMITTED A NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,107.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775382September 23, 2015
STEERING
THERE HAS BEEN A LICKING SOUND WHEN I TURN MY STEERING FOR ABOUT 8 MONTHS NOW. I TOOK TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS AND WAS TOLD THAT WHEN THEY TEST THE VEHICLE THEY DID NOT HEAR ANY SOUNDS. ABOUT TWO WEEKS AGO HE SOUND WAS MORE NOTICEABLE AS SOON AS THE STEERING WAS TURNED. I SOON NOTICED A KNOCKING SOUND ON THE DRIVERS SIDE WHENEVER THE ROAD IS ROUGH. I TOOK IT BACK TO THE DEALERSHIP ON MONDAY SEPTEMBER 21 2015; I WAS TOLD THAT MY VEHICLE WAS UNSAFE TO DRIVE BECAUSE BOTH COUPLING WAS COMPLETELY BROKEN OFF. THE REASON THAT FORCED ME TO BRING IT IN ON MONDAY IS THAT I WAS DRIVING ON THE HIGH WAY TO WORK AND I STEPPED ON THE BREAKS AND THE STEERING STARTED TO SHAKE REALLY BAD AND I HAD A HARD TIME CONTROLLING THE CAR. I CALLED HYUNDAI AND REPORTED THE PROBLEM, I WAS TOLD THAT THEY HAVE GOTTEN A LOT OF COMPLAINS BUT THEY HAVE NOT OPENED AN INVESTIGATION ON IT AS OF YET THEREFORE THERE IS NO RECALL. I ASKED WHAT IF I HAD GOTTEN IN AN ACCIDENT; THE RESPONSE WAS IF THAT SHOULD HAPPEN THERE WOULD BE AN INVESTIGATION AND IF HYUNDAI IS AT FAULT THEN THEY WOULD COMPENSATE. THIS IS UNACCEPTABLE AND A VERY SERIOUS ISSUE THAT WILL EVENTUALLY KILL SOMEONE, IF SOMETHING IS NOT DONE SOON. I ASKED HOW IS IT POSSIBLE THAT THE COUPLING BROKE COMPLETELY OFF AND MY CAR IS A 2012 CAR WHICH MAKES IT ONLY 2 1/2 YEARS OLD AND THEY SAID BECAUSE OF THE HIGH MILEAGE. THAT DOES NOT MAKE SENSE; I HAVE SEEN CARS 10YRS OLD AND DO NOT HAVE THIS PROBLEM. NOT ONLY THAT BUT 6MTHS AGO I ALSO HAD TO CHANGE MY GAS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775475September 23, 2015
ENGINE
THE ENGINE WAS MAKING A NOISE, WE CHANGED OIL AS RECOMMENDED BUT NOISE WAS STILL PREVALENT. CAR WAS TAKEN IN, ENGINE FAILURE. ENGINE WAS REPLACED WITH A REBUILT ENGINE. THE CALLED IT A REMANUFACTURED ENGINE AND THEY SENT THE HEAD OUT TO GET ASSEMBLED. ACCORDING TO THE DEALER HYUNDAI DOES NOT HAVE BAND NEW ENGINES AVAILABLE SO THEY MUST REBUILD THE DAMAGED UNITS & SEND THEM OUT OR THE DEALER IS TOLD TO REBUILD. WE HAVE NO CAUSE THE DEALER & HYUNDAI WILL NOT TELL US THE TRUTH. SO WE HAVE OUR CAR BACK WITH A REMANUFACTURED ENGINE IN IT NOT A BRAND NEW ENGINE AS PROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775471September 23, 2015
STEERING
NEAR THE BEGINNING OF 2015 I NOTICED SOME PLAY OR LOOSENESS IN THE STEERING WHEEL WHEN TURNING AT SLOW SPEED SUCH AS PARKING. AS TIME WENT ON, I FELT/HEARD A "CLUNCKING" SOUND IN THE FIRST INCH OF WHEEL TURN AT SLOW SPEEDS AND PLAY IN THE WHEEL AT CRUISE SPEEDS. I DID NOT THINK MUCH OF IT UNTIL I CHECKED SAFECAR FOR COMPLAINTS FOR MY MODEL CAR. WITHIN THE LAST TWO MONTHS THE STEERING HAS GOTTEN MORE "SLOPPY" AND A LOUD THUD OR RATTLE IS HEARD/FELT SOMEWHERE LOWER IN THE STEERING COLUMN WHEN I HIT A RUT IN THE ROAD OR DRIVE ON A BUMPY ROAD, RAILROAD TRACKS, ETC. EVERYTHING ABOUT THIS PROBLEM IS EXACTLY AS DESCRIBED BY OTHER OWNERS AND THE PREVIOUS RECALL FOR MODELS PRIOR TO 2011/2010. I AM 58 YEARS OLD, AND NEVER HAD THIS PROBLEM WITH ANY CAR I OWNED. I AM PARTICULAR CONCERNED THAT HYUNDAI ALREADY HAD A RECALL FOR THIS PROBLEM, AND CONTINUED TO USE A DEFECTIVE SYSTEM/PARTS IN LATER MODELS. I AM ALSO CONCERNED THAT THIS OCCURRED WITH ONLY 16000 MILES ON MY CAR. I DO NOT FEEL SAFE DRIVING WITH THIS PROBLEM. IF IT WAS A RECALL BACK IN 2010, IT SHOULD BE A RECALL NOW. I AM DISAPPOINTED THE NHTSA HAS NOT TAKEN ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10774617September 23, 2015
ELECTRICAL SYSTEM
BURNING SMELL LIKELY ELECTRICAL APPEARS TO BE COMING FROM UNDER THE DASH BOARD. CAR CHECKED BY MECHANIC ALL AROUND EXTERIOR- NOT FROM ANY COMPONENTS THERE. BURNING SMELL IDENTIFIED BY MECHANIC AS ELECTRICAL LIKELY PLASTIC INSULATION THAT IS BURNING. ONLY ELECTRICAL WORK DONE WAS BY HYUDAI RECALL TO CORRECT AIR BAG WARNING LIGHT THAT AIRBAGS WERE NOT OPERATIONAL SPECIFICALLY THE DEFECT WAS TO HAVE NECESSITATED REMOVING THE PASSENGER SEAT AND FIXING/REPLACING A SENSOR. SINCE THAT WAS CORRECTED THE INSIDE LIGHT DOES NOT GO ON WHEN THE CAR DOOR OPENS. THE BURNING SMELL COMES ON AFTER THE CAR HAS WARMED UP -BEEN RUNNING TEN-15 MINUTES. SO FAR NO OTHER EFFECTS. I HAD HOPED THE BURNING SMELL WOULD GO AWAY. TODAY IS THREE WEEKS AND BURNING SMELL HAS NOT DIMINISHED FORCING ME TO OPEN WINDOWS TO VENT WHILE DRIVING. NOW I MUST MAKE A APPOINTMENT TO HAVE THE DASHBOARD REMOVED TO LOCATE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10773842September 23, 2015
ENGINE
ON AUGUST 18, 2015 I WAS SITING AT A STOP LIGHT AND MY CAR JUST SHUT OFF, I WAITED A FEW SECONDS AND IT STARTED BACK UP AGAIN, I TOOK IT TO COCOA HYUNDAI THEY RAN EVERY TEST CALLED ME AND TOLD ME THAT THEY COULD NOT FIND NOTHING WRONG WITH MY VEHICLE. ON SEPTEMBER 21 I WAS DRIVING HOME FROM WORK MY CAR JUST DIED IT STARTED JERKING AND THE ENGINE LIGHT AND SKID LIGHT CAME ON I WAITED AND IT RESTARTED IT MOVED MAYBE ABOUT AN INCH OR SO AND SHUT DOWN AGAIN, I PULLED TO THE SIDE OF THE ROAD AND LET IT SIT AND IT RESTARTED I PROCEED TO TAKE IT TO COCOA HYUNDAI AND TOLD THEM THAT THIS IS THE (2) SECOND TIME I HAVE HAD THIS PROBLEM THEY KEPT THE CAR RAN EVERY TEST CALLED THE HYUNDAI TECH AND THEY PROCEEDED TO INFORM ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH THIS CAR. SO I SAID OF I GUESS THIS IS NORMAL FOR A 2015 TO DO THIS, I AM IN FEAR OF DRIVING THIS VEHICLE BECAUSE I'M NOT SURE WHEN OR WHERE IT WILL SHUT DOWN. SOMETHING IS SERIOUSLY WRONG WITH THIS VEHICLE AND IT IS PUTTING MY LIFE IN DANGER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767515September 22, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE REAR LOWER CONTROL ARM FRACTURED AND COULD BE SEEN HANGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767368September 22, 2015
STEERING, SUSPENSION
WHEN DOING 70MPH AND HITTING THE BRAKES THE FRONT END STARTS TO VIBRATE, UNDER 70MPN NO VIBRATION. PLUS MY STEERING WHEEL MAKING A CLICKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766359September 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766394September 21, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER 'S SIDE TIRE PRESSURE SENSOR WAS REPLACED HOWEVER, THE FAILURE PERSISTED AND DISPLAYED AN INACCURATE PRESSURE READING. THE TECHNICIAN INFORMED THAT THE TIRE PRESSURE CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766339September 21, 2015
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
SHAKING IN STEERING... (THOUGHT IT WAS BALL JOINTS - METAL TO METAL)... TOLD THERE WAS NO PROBLEM WITH BALL JOINTS & NO OTHER ISSUES DETERMINED (WITH THEIR TEST DRIVE). LOCAL HYUNDAI SERVICE MANAGER WOULD NOT RETURN REPEATED CALLS FOR COMPLAINT. VERY DISAPPOINTED NOW THAT "FACTORY WARRANTY & RECALL FOR STEERING PROBLEM" NOT WORTHY OF REPAIR AT THAT TIME. VIOLENTLY SHAKING NOW AND HYUNDAI SERVICE DEPARTMENT SAYS IT IS NOT PART OF A STEERING RECALL (PREVIOUSLY PATCHED)... SAID IT IS A STEERING COUPLING (NOT THE U JOINT WHICH WAS PART OF THE RECALL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766442September 21, 2015
STEERING
THE VEHICLE DEVELOPED A CLICKING NOISE AROUND 53KMIILES UNDER THE DASH WHEN TURNING THE WHEEL. IT BECAME A LARGER PROBLEM ONE DAY ON THE HIGHWAY AT 65 MPH THE WHEEL STARTED SHAKING AS IF THE WHEELS WERE ABOUT TO FALL OFF. THE DEALER FOUND THE RUBBER GASKET THAT HOLDS THE STEERING COLUMN IN PLACE HAD DISINTEGRATED, THEY REPLACED THE PART AND THE ISSUE WAS RESOLVED. I FEEL THIS WAS A VERY DANGEROUS SAFETY ISSUE AND SINCE I HAVE FOUND SO MANY OTHERS ONLINE POSTINGS OF THE SAME ISSUE THAT I AM CONVINCED THAT THIS SHOULD BE A SAFETY RECALL. THIS MODEL HAS A MUCH HIGHER THAN AVERAGE AMOUNT OF RECALLS. THIS HOWEVER WAS THE MOST DANGEROUS ISSUE I HAVE HAD WITH THE SONARA AND I WAS VERY AFRAID WHEN I HAD A HARD TIME TO SUDDENLY NOT BE ABLE TO EASILY CONTROL THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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