Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11420604June 11, 2021
AIR BAGS
The airbag light is ON. Malfunction in Occupant Classification Sensor is detected by the Hyundai dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420615June 11, 2021
ENGINE
Been told for 4 weeks now that they have to wait for parts them being suntrup Hyundai south in st louis MO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420496June 10, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The trunk will not open by any means and the emergency release does not work. If anyone gets in the trunk, they cannot get out especially with the Hybrids which do not have fold down back seats Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420381June 10, 2021
UNKNOWN OR OTHER
Dashboard experiencing vertical cracks in five areas and around airbag area. Cruise control would not turn off when break was depressed had to pull over applying brakes and pound on the steering wheel come to a stop. Checked out by manufacture claims it was no problem I have not used control since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420389June 10, 2021
HYBRID PROPULSION SYSTEM, POWER TRAIN
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to multiple independent mechanics who were all unable to diagnose the failure due to no warning lights illuminating on the instrument panel. The contact then had the vehicle towed to the dealer where the mechanic was also unable to diagnose the failure. The mechanic informed her that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420224June 9, 2021
STEERING
Was driving on a busy road. Turned the corner and went to accelerate and once I hit 45 my steering locked up, couldn't turn or adjust my vehicle at all. I had my 3 kids in the car and was lucky we could get to the side of the road. Shut off the car and started it up and seemed fine. Then later that day i was driving on highway going 65 and my steering locked up and I couldn't drive. Lucky it was early morning and no traffic because I was able to get to the side of the road. This needs to be recalled before someone loses their life!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420241June 9, 2021
SUSPENSION
I had taken my 2005 Hundai Sonata to my local mechanic for a tire alignment, and it is then when I was told that the front subframe was rusted from the inside. There was no indicator of this beforehand, and had it been let be, I could have lost control of the car while driving and been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420243June 9, 2021
ENGINE
The contact's daughter owns a 2015 Hyundai Sonata. The contact stated that her daughter's vehicle was consuming an excessive amount of oil. The check engine warning light was illuminated. Her daughter was taking the vehicle to an independent mechanic weekly to top off the engine oil. The same mechanic also replaced the spark plugs on two separate occasions however, the failure persisted. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420310June 9, 2021
UNKNOWN OR OTHER
The Contact owns a 2020 Hyundai Sonata. The contact stated while driving 60 mph, the vehicle abruptly decelerated to 30 mph. The contact also stated that previously the windshield wipers failed and the driver’s side window failed to roll all the way up. The vehicle was towed to the dealer to be diagnosed. The mechanic was unable to retrieve a diagnostic trouble code. The contact stated that the dealer could repair the driver’s side window and windshield wipers. The manufacturer was contacted and informed of the failure. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420311June 9, 2021
UNKNOWN OR OTHER
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the engine overheated and the parking brake light was illuminated. The message "hybrid system warning - stop do not drive and check brakes” was displayed and the brake pedal was extended to the floorboard while depressed. The vehicle was taken to an independent mechanic who replaced the ABS braking system however, the failure persisted. An unknown dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420345June 9, 2021
ENGINE
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle slowly start to lose motive power. There was smoke coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V746000 (Engine). The vehicle was then taken to the local dealer where it was diagnosed with the engine needing to be replaced. The dealer stated that they could not service the recall until the engine had failed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420362June 9, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Driving, car started making a weird sound followed by a warning light on dashboard with dinging sound to correlate... car became difficult to gas, vehicle motion was lagging where I just knew I had to pull over Bc this car was going to literally stop began to slowly (Bc that’s all car would allow) to proceed forward and I was forced to come to a haunt as I pulled onto side of highway. I then could no longer move it. Turned car off for minute then returned to try to start again, car would not accelerate at all nor turn on fully.. I was forced to wait hour to get a tow... took to shop, no problem such was found , car started & ran again ... this is 3 days later the car again continued the same exact pattern & I was unable to drive any further and forced to once again to get tow. This has to be something of bearings with engine, this car mode is not on list but IT certainly is an issue that I believe is related & should be rectified by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420173June 8, 2021
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle experienced shuddering, loss of power and acceleration. The vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419863June 7, 2021
TIRES
I purchased (4 tires) 205/65R16 Sumitomo HTR A/S P02 for my vehicle in January 2019. In the past few months I’ve noticed a constant rumbling noise from the rear while driving. I have had my vehicle serviced for an inspection and oil change. Each time I received no recommendations during the multipoint inspections related to my tires. The last time I took it in I mentioned that I planned to purchase new tires and the mechanic looked at me strangely. He measured that my tire thread were at a 6 and he could not see any visible defects. Once the tires were rotated the noise moved from the back to the front. There is clearly a defect with the tire and it is out of warranty to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419909June 7, 2021
STEERING
When driving at low speed straight ahead, steering locked up and was unable to turn left, steering wheel could not be turned from straight ahead position. Stopped vehicle and then started again, tried series of left/right turns to try and duplicate problem, steering would then randomly lock up when attempting to turn, more in left turns than in right. Occasionally was able to make full lock turn to left or right, however steering wheel would "catch" and wheel could not be turned to full lock unless vehicle was stopped and started again. At this point vehicle is not safe to drive and will need to be towed to Hyundai dealer, however Hyundai dealer says it will be at least 2 weeks before they can look at it, so vehicle is completely out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419983June 7, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to the recall repair was not yet available. The contact stated while her son was driving 30 mph, smoke entered the cabin of the vehicle from the floorboard. The contact stated the "Do not drive vehicle" message was displayed on the instrument panel. The contact parked on the side of the road for 30 minutes before continuing the drive to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419864June 7, 2021
UNKNOWN OR OTHER
Excessive wind noise is coming from the driver side window when speeds are over 55mph+. A lot of other owners on the forums are experiencing the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419822June 6, 2021
ENGINE
We were driving north bound on 75 around mile marker 155 near Macon GA. The car stalled and would not turn over. I was able to move over to the shoulder lane. Upon opening the hood and inspecting the engine, I realized the engine was on fire. I started to extinguish the fire while we called the fire department who helped to finish extinguishing the fire. It is my understanding now that this model is known for having engine fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419752June 5, 2021
ENGINE
6/5/21 2018 Hyundai Sonata - less than 20K miles Turning left into parking lot at very low speed Car completely lost all power and brakes - all dashboard lights etc went out No warning of any kind - nothing evenly remotely like this has happened before Was able to glide into parking spot and stop but only with extreme pressure on brake Key was still in on position - put car in park, set parking brake, turned key to off Car started again and was able to drive about 1/4 mile back home Immediately called dealer from whom we purchased and had car towed No diagnosis as of yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419649June 4, 2021
STEERING
The power steering on 2017 Hyundai Sonata's will randomly stop working while I am driving. It started as an every month occurrence and now has become more than weekly occurrence. The steering locks up and two light indicators illuminate on the dashboard. These two lights are not on prior to the random power steering failure. My family's safety is at risk every time this occurs as are those on the road near my vehicle. I purchased this vehicle from my 88 year old grandmother. This extreme safety problem would have killed her had it happened when she was driving. I have taken the vehicle to a local dealership who seemed to be aware of the notorious problem on 2017 Sonata's but they explained that they are unable to reproduce the failure in their shop, so they are unable to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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