Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11418000May 21, 2021
VISIBILITY/WIPER
While commuting to work on a rainy evening, the wiper blade appeared suddenly to become loose and quickly became fully detached due to the motion of my windshield wipers. It was flung from my car and could not be retrieved. The replacement wiper blades (driver and passenger side) were attached by a licensed mechanic, and they both seemed to function properly after installation until the failure occurred. The passenger side wiper blade remained connected. It had been replaced simultaneously along with the driver side blade; therefore they each sustained the same wear and relative minimal usage following their application before the critical incident. It was disturbing to have a piece of equipment necessary for the safe operation of a vehicle suddenly fail while the car was in motion, and during rainy weather conditions. There was no reason to suspect this would occur. I am hoping that reports such as this will help to put an appropriate degree of pressure on private companies to ensure they are selling products which are dependable rather than which compromise the integrity of valuable property and personal safety. The images I am including merely provide evidence of the product's purchase and support my claim of the failure. The photos of my windshield were taken upon reentering my vehicle after my overnight work shift. They show a faint line devoid of condensation, created by the bare metal windshield wiper having scraped against my windshield after the blade was disconnected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418018May 21, 2021
FUEL SYSTEM, GASOLINE
The contact owned a 2013 Hyundai Sonata. The contact stated while driving 40 MPH, the vehicle began to emit a white smoke from under the engine. As the contact pulled the vehicle to side of the road, he could hear an abnormal sizzling sound coming from the engine. The contact decided to leave the vehicle at the scene to allow the vehicle to cool down. The contact got into another vehicle and proceeded to his destination. A couple hours later, the contact returned to the scene and discovered that the vehicle was burned and damaged due to a fire. The contact called his insurance provider to report the failure. The vehicle was towed to an independent mechanic. The contact was uncertain if a fire report was filed. The contact then received notification of NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) which he linked to the failure. The contact had informed a dealer of the failure. The manufacturer was not notified of the failure. The vehicle was destroyed. The failure mileage was approximately 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11417955May 20, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 70 mph, he heard an abnormal knocking sound then the vehicle stalled. The check engine warning light was illuminated. The contact stated that the engine was replaced in 2017 after the engine seized. The dealer was made aware of the failure but informed the contact that the vehicle was over the 10,000 miles or 1-year warranty coverage for the engine replacement. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417709May 19, 2021
ENGINE
I was driving down the street at about 25 mph and my vehicle stalled out on me and cut off. I was able to start it again, while attempting to get home and stalled and cut off a second time. Each time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417826May 19, 2021
ENGINE
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417828May 19, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417667May 18, 2021
AIR BAGS, SEAT BELTS
"AIR BAG" light stays on. Passenger side seatbelt light blinks on and off. Likely a Sensor issue, but seems to be a recurring problem with 2008 Sonatas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417700May 18, 2021
ELECTRICAL SYSTEM
Unable to unlock and open front and rear passenger doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417536May 17, 2021
ENGINE
Engine replaced under recall. “New” engine has low pressure after install. Car does not accelerate as needed. Check engine light and oil light come on. Took back to dealership several times, told an engine flush would fix problem, problem not fixed, told a tune up would fix problem, problem not fixed. Engine still has lower pressure. Dealership did testing requested by Hyundai corporation. Engine light still illuminated, engine still has low pressure, car still does not accelerate as needed. Have talked to several other people with Hyundai’s that have had engine replaced under recall, having same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417537May 17, 2021
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
When I learned my right brake light was out and upon further investigating I found that the socket for brake bulb was melted as well. I now need to replace the socket and wiring so the bulb will hopefully work properly. When I took my car in for an oil change recently, I was told the brake socket had melted the brake light assembly. Also which will now need to be replaced as well (Quoted $150 plus labor). Next thing is a little hard to explain, but short time later I was driving on freeway and my car will suddenly stop accelerating and start slowing down. Then will kick back up again like nothing happened, car didn't lose power during this. All power was sill on radio, lights ect.. The first time this happened it was so quick I didn't know what to think. Not long after that my daughter was driving this time and it did it again repeatedly will stops accelerating (on off on off on off). To the point we were slowing down quite a bit and had to put the flashers on, as suddenly as it started it stopped. Again no loss of power or steering ect. The only light that came on was my traction control light and wouldn't go off even when pressing the button. Since there wasn't any check engine light showing on instrument panel I have no clue what could be the problem. Side note I have had issues with my cruise control not wanting to work or occasionally will work. Two days later after this incident my daughter told me that all my lights we're on and doors were unlock. Car wasn't dead at that point. Turned them all the way off just in case but another day or so later car is unlocked and completely dead took a very long time to get started back up. At this point I have to disconnect the battery so that the lights won't go on and kill the battery. Outside of these issues I've had no problems with the car absolutely love my car. But am very concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416811May 16, 2021
ENGINE, FUEL/PROPULSION SYSTEM
JUST CUT OFF WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416733May 15, 2021
UNKNOWN OR OTHER
SUN SHADE FAILURE ON PANORAMIC ROOF. I WAS DRIVING AND DECIDED TO OPEN THE SUNROOF, I HEARD A LOUD POPPING NOISE. THE SHADE CAME OFF TRACK AND WOULD NOT ROLL UP. SUNROOF OPENED UP LIKE NORMAL, I IMMEDIATELY PULLED NOT VERY SAFE WITH THE EXCESS HANGING MATERIAL BLOCKING VISIBILITY. $900+ REPAIR AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416555May 14, 2021
UNKNOWN OR OTHER
THE PARKING AND BRAKE LIGHTS WILL NOT TURN OFF WHEN I TURN OFF MY CAR. THIS IS RESULTING IN THE BATTERY DYING CONSTANTLY AND I AM NOT ABLE TO LOCK OR SECURE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416438May 13, 2021
AIR BAGS
THE AIRBAG INDICATOR LIGHT CAME ON WHILE I WAS DRIVING. I CONTACTED THE DEALER WHO WAS UNABLE TO INSPECT FOR A PERIOD OF TIME. DURING THE PERIOD OF TIME, THE SENSOR NO LONGER LIT. I BROUGHT IT TO A LOCAL MECHANIC WHO CHECKED THE CODES. IT APPEARED THE DRIVER'S SIDE AIRBAG HAD ILLUMINATED THE SENSOR. HE TRIED TO REPLACE BUT IT'S ON 6 WEEKS BACK-ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416333May 12, 2021
ENGINE
THE THEA-ENGINE IS BAD AND NEEDS TO BE REPLACED. AFTER DIAGNOSTICS DETERMINED THE ENGINE INDEED NEEDS TO BE REPLACED; THEY ADDED THE RODS AND BEARINGS DID NOT CAUSE ISSUE SO THEY WILL NOT COVER COST. THE BIG LIE IS THAT THE, "RODS AND BEARINGS WAS NOT PART OF THE ORIGINAL EVALUATION DIAGNOSTICS DONE ON THE ENGINE. IT WAS ADDED TO REMOVE THE CONNECTION THAT CAUSE PRIOR RECALLS. IT IS THE SAME PROBLEM AND MILLIONS OF UNSUSPECTING AUTO PURCHASERS SHOULD BE MADE AWARE. THIS COMPANY HAS BEEN MAKING CARS SINCE 2011 WITH FAULTY ENGINES, "STAY AWAY" THE DEALERSHIP SAID THE ENGINE MUST BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416363May 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY, IN MOTION AND ON CITY STREETS. AND WILL NOT RESTART. ON 11/10/20, HYUNDAI DEALER INSPECTION FOUND ENGINE SEIZED CAUSING A NO START CONDITION. PA APPROVED ENGINE REPLACEMENT UNDER CAMPAIGN T3G. PERFORMED TSB 17-EM-001 AND REPLACED BOTH STARTER AND INTAKE MANIFOLD DUE TO HAVING DEBRIS AND STARTER INTERMITTLY NOT ENGAGING 8P1326KO 8.3 REPLACED ENGINE UNDER CAMPAIGN T3G PER PA. AN IN DEPTH MULTI POINT INSPECTION PROMOTING SAFETY AND RELIABILITY MINIMIZING MECHANICAL FAILURE WAS PERFORMED. ON 5/6/2021 THE ENGINE FAILED AGAIN, DEALERSHIP IN NORMAN OK FINALLY SERVICED THE VEHICLE ON 5/11/2021 UNDER ENGINE RECALL WARRANTY AFTER MULTIPLE ESCALATION COMPLAINTS CLAIMING TO HAVE PASSED BEARING CLEARANCE TEST, COMPUTER UPDATES AND REPLACED ENGINE KNOCK SENSOR. VEHICLE ENGINE FAILED AGAIN 10 MILES FROM DEALERSHIP WHO REFUSES TO INSPECT ENGINE WARRANTY PROBLEMS WITHOUT AN OPEN RECALL: NHTSA CAMPAIGN NUMBER 18V934000 AFFECTS ENGINE, FUEL SYSTEM, GAS, PE19003/PE198003 AFFECTS ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GAS, UNKNOWN, RQ17004 AFFECTS SCOPE AND TIMELINESS, 18V934000 AFFECTS HIGH PRESSURE FUEL PIPE MAY LEAK FROM ENGINE, FUEL SYSTEM, GAS, 15V-568/17V-226 AFFECTS GAS DIRECT INJECTION ENGINES, THE HIGH PRESSURE FUEL PIPE THAT CONNECTS TO THE FUEL PUMP MAY BE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING ENGINE REPLACEMENT PROCEDURE. DEALER REFUSES TO INSPECT INSTEAD KEEPS GUESSING SOLICITING SERVICE REPAIRS TO REPLACE FUEL PUMPS AND BELTS OUT OF POCKET RANGING COSTS FROM $500 TO $1200 WHILE COLLEGE STUDENT IS STRANDED 400 MILES AWAY FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416045May 11, 2021
STRUCTURE:BODY
THE TRUNK WAS HARD TO OPEN AT FIRST, THEN IT WOULD NOT OPEN AND ALL OF A SUDDEN IT WOULD NOT CLOSE. IT HAS TO BE TIED DOWN TO STAY SHUT. IT CAME OPEN BY ITSELF WHILE DRIVING. HAD TO HAVE THE LATCH REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416050May 11, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I DO NOTICE SOMETIMES WHEN I PRESS ON THE GAS, THE CAR LOOSES ENERGY, DON'T ACCELERATE. IT'S LIKE THE CAR MPH GOES DOWN TO ZERO WHILE I'M DRIVING THE CAR WHICH IS SCARY. I STEP ON GAS, AND IT DON'T MOVE, THEN IT PICKS UP AND SPEED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416113May 11, 2021
ENGINE
RECALL ON ENGINE HYUNDAI SAID THEY REPLACE IT THE CAR CONTINUES TO LOSE POWER. I WAS ON THE INTERSTATE WITH MY KIDS DRIVING WHEN ALL OF A SUDDEN IT LOSES POWER AND I'M ALMOST HIT. HYUNDAI IS PUTTING ME AND MY CHILDREN IN DANGER AND ABSOLUTELY REFUSE TO DO ANYTHING ABOUT IT. I HAVE SEVERAL CASE NUMBERS WHERE I HAVE TAKEN IT TO HYUNDAI THEY REFUSED TO FIX IT AND THEY TRY TO SELL ME A NEW CAR. HOLIDAYS HAD MY CAR FOR FOUR WEEKS NOW I HAD A FRIEND TAKE ME UP TO THE HYUNDAI DEALERSHIP TO CHECK ON IT AND THEY TOLD ME BEFORE THEY COULD CHECK THE ENGINE NOW I HAD TO REPLACE COIL PACK #3 BECAUSE IT HAS A MESS. I'M COMPLETELY FED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415836May 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO CRAIN HYUNDAI OF FAYETTEVILLE (1919 FOXGLOVE DR, FAYETTEVILLE, AR 72704, (479) 439-9878) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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