Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11425895July 21, 2021
UNKNOWN OR OTHER
Rear brake lights stay on even when the engine has been turned off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425614July 20, 2021
ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated that the change the oil was changed every 3,000 miles instead of ever 3,500. The contact stated that there was no oil leak found. The contact took the vehicle to the local dealer who was unable to determine the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was 37,291.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425421July 19, 2021
UNKNOWN OR OTHER
Unknown Rear taillight out, but unable to replace bulb because something melted. Making it impossible to simply change the bulb with replacing the whole unit/light. Rear stoplight keeps going out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425554July 19, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that the vehicle consumed an abnormal amount of engine oil. The contact stated that the RPM was fluctuating without warning. The contact stated that the oil level and check engine warning lights were illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 79,946.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425567July 19, 2021
LANE DEPARTURE: ASSIST, LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The driver seat belt pops out sometimes for reasons unknown. The speakers suddenly stop working at random times so I got lost while listening for navigation directions safely paying attention to the road instead of watching the screen for upcoming turns. And the biggest one, a few times I almost crashed into oncoming cars and guard rails because if the road has a dip the sonata decides to jerk hard to the side and overcorrect itself when lane assist is on. When the road is level it just beeps annoyingly loudly when it can't see the lines or you accidentally cross over it, but does not actively assist even tho active lane assist is on. This is a major safety issue!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425568July 19, 2021
UNKNOWN OR OTHER
The automatic shut off. When the car is locked I can run it for a total of 20 minutes with auto start, when it's unlocked I can run it for a total of 60 minutes. Sometimes because of my job I need to auto start it and run it for longer to either warm up or cool down and it is unsafe to leave it unlocked. There should be an option for me to turn off the time limit and not have it reset every time I restart the car! When I'm shopping and I need to leave my dog inside for instance and it's 91 degrees outside, I should be able to lock my car and let it run for as long as I need to be in the store without worry it will shut off with him inside and suffocate him in the heat. This is another HUGE safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425315July 18, 2021
ENGINE
It started with the engine stalling, then a pinging noise. Then the engine stalled permanently, and the noise in the engine became louder. The engine now has no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425266July 17, 2021
SERVICE BRAKES
The problem as reported by so many others that the rear brake system has an inherent failure in the caliper/rotor/brake pads. I have vested nearly $2500.00 on the three for mentioned parts and labor over last 4 years. Between Midas and now a private mechanic have tried better lube on slide pins but the problem still persists. A little research states that the caliper piston doesn't retract from the rotors and in turn heating up the brake components to the point of failure. Some Law firms have stated the problem is a production flaw my problem with a system with this failure rate isn't recognized by the Hyundia. Calipers should simply last 80 to a 100 thousand miles under most driving conditions. Looking forward to your response. Kerry yakel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425097July 16, 2021
ENGINE
From April of 2020 to July of 2021. I have had 3 sets of 3 oil consumption tests for my car at 3 different Hyundai dealerships. I have spent $400-500 dollars on oil changes, oil filter cleaning, and fixing an oil peg that was broke. Which was not brought to my attention right away even though I was going to dealer ships almost every month this year. I just finished the final oil consumption test here in Conroe, Texas. Even though from the latest oil consumption tests, I have burnt .50-1 full quart of oil. They still have denied me an engine replacement. My oil changes does not last 5k miles but barely 1k. The oil is always black, it never is honey gold for long . Because Hyundai is not giving me a new engine to resolve this issue despite all these tests and there being a lawsuit on this make /model. I now have to pay for an oil change every month rather than the average of 2 times a year. I do feel treated unfairly and not heard by Hyundai. It does not feel right to not have this fixed. I understand it is out of warranty . Can I please open an investigation on this matter ? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425184July 16, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact's boyfriend owns a 2015 Hyundai Sonata. The contact stated while driving at approximately 45 mph, the moon roof detached from the assembly and shattered behind the vehicle without warning. The contact had taken the vehicle to the dealer where they informed her that vehicle was not under warranty nor recall. The contact was given an estimate for the repair. The manufacturer was also notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424760July 14, 2021
ENGINE, POWER TRAIN
Entered a freeway on-ramp, the engine started to make a slapping noise. I thought it was the fan belt slipping. We began to lose acceleration, had a burning smell We pulled off and had the vehicle towed. Subsequently we discovered that the issue was exactly that which appeared in a published recall notice: Symptoms of the problem can include abnormal knocking noises from the engine; reduced power or hesitation; illumination of the “check engine” light or the engine oil-pressure warning light; or a burning smell, oil leaks, or smoke. In discussing with Hyundai, it was stated that my VIN does not meet a full reimbursement due to the VIN not being included. How is that possible, when the symptoms match the year, Make, model. https://driving.ca/auto-news/news/hyundai-recalls-almost-129000-cars-in-u-s-for-possible-premature-engine-wear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424832July 14, 2021
ENGINE
Check engine light began flashing and my 2013 Hyundai Sonata went into "limp" mode. I checked the code with a diagnostic tool and a P1326 Knock Sensor Detection System code was returned. The car burns oil at an alarming rate, I changed my oil 4,000 miles ago and it burned nearly 4 quarts of oil. There's 133k miles on the car. The dealership in Escondido, California keeps giving me the run around and is trying to charge me full price despite there being a well known engine failure/rod knock recall/campaign with this model/year car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424644July 13, 2021
POWER TRAIN
2015 sonata intermittent problem which involves loss of acceleration when taking off from a stop. One has the accelerator to the floor and vehicle goes to 10 to 12 miles/hour until it gets to about the 3rd or 4th gear. This car has done this 5-6 times since the 20th of May. Took car to dealer; they hooked it up to the computer and got no codes, so I was told it was OK. I told them the car was unsafe to drive. This car has a duel-clutch automatic transmission which I believe has a major problem. Not sure what I can do about it. It has 71,000 miles and should be under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424659July 13, 2021
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 60 mph, the engine ceased with the hybrid system warning light illuminated on the instrument panel. The contact had the vehicle towed to a dealer where she was informed that the engine failed due to a disconnected rod bearing. The contact was informed that the engine needed replacement. The contact then received notification of NHTSA Campaign Number: 20V746000 (Engine). The contact was then informed that the vehicle would be serviced under the recall however, the dealer had not replaced the engine due to the manufacturer sending multiple incorrect engines. The contact notified the manufacturer on numerous occasions about the failure and was provided, two case managers. The vehicle remained in the possession of the dealer. The failure mileage was approximately 84,000. Consumer stated engine still has not arrived and has been without a vehicle for 3 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424697July 13, 2021
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
When driving in the car at any speed over 40 mph, the brake override will engage at random moments and slow the car down about 20 mph immediately. This makes the car extremely unsafe to drive especially on freeways because when going the speed limit of 60 mph, the car will suddenly slow down with no warning to me, the driver, and the car driving behind my car, also going 60 mph or more, will then have to slow down to my speed just as fast if not faster to avoid hitting the back of my car at an excessive speed. This problem first appeared around July 6th, 2021 and has been an ongoing and worsening issue since then. There is a similar recall that has been put out on other cars, but my car has not been included in that recall even though this is clearly a problem affecting my model as well. I ask that my model be added to the recall list to avoid other people possibly getting into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424632July 13, 2021
ENGINE
Motor started stalling, and then making a pinging noise. Now the car has absolutely no power, and a louder noise coming from the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424634July 13, 2021
ENGINE
It started with the engine stalling, then a pinging noise. Then the engine stalled permanently, and the noise in the engine became louder. The engine now has no power. Unfortunately I am unable to trade or sell the car. It currently holds no value, as is. I have contacted Hyundai to make them aware of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424490July 12, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while her husband was driving 60 mph, the vehicle suddenly stalled. The check engine warning light was illuminated. The contact stated her husband was informed that a fire had started under the vehicle and exited the vehicle. There were no injuries sustained. The fire was extinguished with the assistance of the emergency services. The vehicle was towed to a tow lot. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 97,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11424325July 11, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Trunk latch failed. Trunk would not open, even when used emergency trunk release. Eventually, latch broke and trunk would not close. Two potential safety issues: 1. Emergency trunk release would not work, negating ability for someone trapped in trunk to open it; 2. Exhaust fumes entering cabin through open trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424183July 10, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2013 Hyundai Sonata has been declared totaled by my auto insurance company and "unsafe to drive" by Hyundai Corporation. There is a case number associated with my car at Hyundai. While driving down the street my engine begins smoking and everything shuts off. I was scared and uncertain of what was happening. I had to dodge cars to get off the road. I have supplied more than 15 pages of maintenance records, Which has proven I have taken care of my car. The engine has locked. The first representative stated Hyundai Corporate will pay for repairs - a new engine. The second representative stated only if I had a warranty will they assist me. I believe I'm getting the run around.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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