Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11426678July 27, 2021
SEAT BELTS
The contact owns a 2019 Hyundai Sonata. The contact stated while she was at a red light, another vehicle crashed into the back of her vehicle however, the seat belt failed to retract, causing the contact to suffer whiplash and a bump to her knees against the dashboard behind the steering wheel. A police report was filed. The contact stated she was able to drive the vehicle to her residence, where she noticed she had sustained injuries on her legs and her right leg was swollen, as well as multiple other injuries. The contact sought medical attention. The contact stated that the vehicle was taken to the dealer and the driver’s side seat belt was replaced however, the seat belt was still not latching securely. The vehicle was taken to an independent mechanic who advised the contact to drive the vehicle up to a certain speed and step on the brake pedal to see if the seat belt would operate as needed. The contact did so, and the seat belt operated as needed. The manufacturer was made aware of the failure and advised the contact to mail photos of the vehicle and other documents. The contact provided the needed documentation as requested. The approximate failure mileage was 12,246.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11426707July 27, 2021
UNKNOWN OR OTHER
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 10 MPH, the "Hybrid System Warning - For Your Own Safety Do Not Drive" message appeared on the instrument panel. The contact stated she veered to the side of the road and turned off the vehicle. The vehicle was towed to the residence. On another occasion, while driving at an undisclosed speed, the vehicle began to stall. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence and then to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that no issues were found. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a callback from the manufacturer. The vehicle was not repaired. The failure mileage was 98,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426486July 26, 2021
POWER TRAIN
1.TRANSMISSION DOES NOT FUNCTION PROPERLY AT ALL TIMES. IT SLIPS FROM TIME TO TIME UPON ACCELERATION, (RIGHT AFTER DECELERATION), INCREASING THE ODDS OF A COLLISION WHEN ATTEMPTING TO AVOID OTHER VEHICLES ON A COLLISION COURSE WITH MINE. 2.NOISE FROM STEERING COLUMN 3. THREE TRIPS TO DEALER HAVE BROUGHT NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426496July 26, 2021
ENGINE, POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 40 mph, the vehicle stalled with an abnormal knocking sound coming from the engine. There was oil leaking from vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the CVT transmission seal needed to be replaced. The vehicle was repaired however, the failure recurred on July 20, 2021. The vehicle was taken to the same local dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426531July 26, 2021
ENGINE
The intake manifold control runner motor has had to be replaced in my car multiple times. Twice from may 2021 to July 2021. The check engine light would come on and would reduce car performance drastically. Code scanner gave the p200a performance bank 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426353July 25, 2021
ENGINE
I brought car in to see about engine light they told me it was a cvvt and it would cost $1700 which I couldn't afford they stated that because I did not get my oil changed there they could not cover it even though I had prrof of my oil changes from other companies. So took car to mechanic he stated that if I did have cvvt replaced in 6 months time I would have needed a new engine anyway . So he replaced the engine . I have done my homework spoke to numerous people and they have they same issue . How does a 2015 Hyundai with 104000 miles need an engine replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426286July 24, 2021
UNKNOWN OR OTHER
Brake light flashing while driving in result my brakes touch down to the floor resulting me from braking properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426151July 23, 2021
POWER TRAIN
My Sonata Eco is a 2015 model with less than 46,000 miles. I take it for scheduled maintenance at least twice every year since I purchased it. The vehicle was experiencing stuttering, vibrations and lack of acceleration, most frequently when turning, moving uphill or early after startup. The stuttering would vary in it's intensity, from barely noticeable to strong enough to shake passengers. Sometimes when performing a turn, my car would not be able to accelerate, leaving me in the path of oncoming traffic until it would start working again. This would also occur when travelling uphill. No warning lights or other messages were given by the car. After taking it to the Hyundai dealership they informed me that my transmission was faulty and would require a full replacement. They specifically mentioned it was a mechanical issue with the dual clutch not engaging properly. All electronic/software in the vehicle was confirmed by the dealership to be up-to-date so this was purely a mechanical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426168July 23, 2021
UNKNOWN OR OTHER
The contact called on behalf of her son who owns a 2011 Hyundai Sonata. The contact stated that the vehicle would intermittently stall and shut-off with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed on multiple occasions to an independent mechanic who topped off the fluids however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to a dealer and the contact was informed that the fuel pump needed to be replaced. Upon investigation, the contact linked the failure to NHTSA campaign number: 18V934000 (Engine, Fuel System, Gasoline) however, the Vin was not included. The contact also stated that the vehicle would run hot as the temperature gauge would indicate a rise in engine temperature. Additionally, the contact stated the vehicle failed to start up after several attempts. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426217July 23, 2021
ENGINE
I experienced extremely high revving at idle(about 1500 rpm to 1750 rpm). I also experienced a dangerous loss of acceleration when trying to accelerate. I would put the accelerator to the floor and it would take about 10-15 seconds to reach a safe speed on a highway on ramp. Additionally I am consuming about 1/2 quart of oil per week. I change my oil faithfully every 3-4k miles and have documentation to prove it. My oil was down 2 1/2 qts at one point which I discovered by accident via my mechanic. There was no indication of this with the low oil indicator light. I only discovered this when my check engine light came on and my mechanic investigated the code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426221July 23, 2021
ENGINE, ELECTRICAL SYSTEM
I almost got into an accident on the highway with my family when returning home with my family my car started to sputter and the check engine light started blinking the car wouldnt accelerate on the highway almost got into an accident with a truck. my family and i was terrified. i took it to autozone they notified me its an problem with my engine, rod bearings, the representative ,informed me alot of sonatas have came in with the same issue. that occurance reminded me on the letter i received few months back informing me on a national recall. I truly need assistance fixing my car ive lost days from work due to my transportation not working properly. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426222July 23, 2021
ENGINE
I WAS DRIVING 70 MILES PER HOUR WHEN MY CAR STARTED SLOWING DOWN AND THE CHECK ENGINE LIGHT WENT ON. I COULD NOT GO MORE THAN 40 MILES PER HOUR ON THE FREEWAY. MY ENGINE STARTED MAKING A KNOCKING NOISE THAT EVENTUALLY CUT THE ENGINE OFF. I was told that the engine has a lifetime warranty according to the Hyundai Motor America and Kia Motors America Resolve Engine Litigation [https://www.hyundainews.com/en-us/releases/2883]. I am unable to get in contact with Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425911July 22, 2021
ENGINE
Engine stalled and there was a loud knocking sound. Had vehicle towed to dealer only to be told that this is a known issue with Hyundai and we need a new engine. No loaner cars available and 36 people are in front of me with the same problem. No timeframe available for a resolution. Huge inconvenience. Called Hyundai only to be told that a case manager would call me in 7-10 days. If it’s a known issue, why haven’t they recalled the affected cars like last time?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426052July 22, 2021
SERVICE BRAKES, ENGINE
Without warning, the Sonata stalls while in motion: - the brake pedal goes close to the floor, - the CHECK BRAKE light goes on, - the emergency brake audio alarm and light go on, - the READY light between the fuel and temperature gauges blinks. I have to pull over and turn the car off / on in order to get the car functional again. The speed of the car doesn't seem to matter. This has occurred 11 times over the past year, including 6 times today (7/22/2021) within a span of 15 min, while at speeds between 30- 60 mph. I took the car to the dealer (initially on 6/22/2021). There were no diagnostic error codes and they could not reproduce the problem. I called Hyundai, both on 6/22/2021 and today, to file a report. Hyundai did not provide any insights into the issue. Online, I have read of others having this same issue with Sonatas. Some believe a faulty power brake booster to be the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425935July 22, 2021
PARKING BRAKE, UNKNOWN OR OTHER
The contact owns a 2021 Hyundai Sonata. The contact stated that after driving out of the garage and parking in the driveway with the engine idling and remote smart parking assist feature activated, 6 minutes later the vehicle suddenly began to slowly roll forward into the garage area making contact with a second vehicle that was parked in the garage before crashing into the back of the garage wall and stopping. During the incident, no injuries were reported, and no police report was filed. The vehicle was taken to the local dealer who was unable the duplicate the failure. The manufacturer was also notified of the failure. The approximate failure mileage was 1,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11425771July 21, 2021
UNKNOWN OR OTHER
None of my lights on my dash has changed. Areas affected: Service Brakes, Hydraulics, and exterior lighting, Failure to illuminate the stop lamps during braking or inability to engaged the cruise control could increase the risk of a crash. As mentioned in the recall from 4/1/13. 2nd recall For Suspension: control arm separation May suddenly changed the rear wheel alignment affecting the handling of the car increasing the risk of a crash. Another main common issue is The rusted out subframe, lower control arms, cam bolts, bushings, control arm, subframe, and sway bar. This is causing me to drive unstable and hold the steering wheel forcefully in order to remain straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425791July 21, 2021
ENGINE
Engine shut off without warning on the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425861July 21, 2021
UNKNOWN OR OTHER
I was on the on ramp of the freeway with the closest vehicle several hundred yards in front and no vehicles behind or on the side of me when my sunroof "exploded". Fortunately the curtain was drawn so no glass poured in the vehicle, but when I pulled over half the sunroof was gone and the remainder in shredded. I do no believe anything struck the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425886July 21, 2021
ENGINE
While driving the car turn off and I could start it on again. On dashboard I had battery warning, low oil and check engine light on. We towed the car hone and next day we checked the oil and in general what’s going on. We manage to start the car but the engine was making a knocking sound and won’t stop. We can’t drive the car because it will turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425893July 21, 2021
POWER TRAIN, ENGINE
Check engine light began flashing and my 2013 Hyundai Sonata went into "limp" mode whiIe my wife was driving on the interstate. In "limp" mode it made it difficult and dangerous for her to exit the highway nearly being involved in a crash. She then "Limped" her way home. I checked the code with a diagnostic tool and a P1326 Knock Sensor Detection System code was returned. We took the vehicle to our local Hyundai dealer who reports the engine needs replaced which is part of Hyundai's recall/ campaign 17V226000. After the dealer trying on our behalf for several weeks to have the manufacturer replace the engine, the manufacturer now refuses to replace it. This is the second Hyundai I've had the engine fail on. The first one in a 2014 Sante Fe, the motor completely locked up. So what am I to do drive this one till the motor locks up on it? I dont think so!!! HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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