Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11452281February 16, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2009 Hyundai Sonata. The contact stated that while his grandson was holding the inside rear driver's side door handle to exit the vehicle, the door handle cut his hand and he started bleeding abundantly. The contact and other family members were able to provide first aid to his grandson. The contact also stated that while holding the inside front passenger's side door handle to exit the vehicle, the door handle cut his hand. The contact immediately sought medical assistance at the nearest pharmacy. The contact stated that the vehicle door handles shining coating had peeled off and the remaining part of the coating had curled up and formed sharp blades. The vehicle was taken to the dealer where it was diagnosed that all four door handles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would send out a field technician to inspect the vehicle. The contact stated that the manufacturer followed up and inquired for his signature so they could proceed with the inspection of his vehicle. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11452289February 16, 2022
ENGINE
Car was making a loud ticking noise while running and increased when accelerating. Also would shut off while accelerating. Auto shop ran a diagnostic and said there is a rod bearing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452305February 16, 2022
SERVICE BRAKES
My ABS light is continually on and smells like my brakes are burning. And my traction control light is on at all times also. No inspection. available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452325February 16, 2022
ENGINE, STRUCTURE:BODY
On January 8, 2022, I called McGrath City Hyundai and Genesis of Oak Park to ask about any recent recalls on my vehicle due to my engine leaking out oil after putting in new oil. Prior to that, I had a mechanic look at it in case the oil change place made a mistake on their end and found they were not at fault. So after the Hyundai dealership told me there was 2 recalls that she can see from her end based on my VIN, 1 for the engine and the other for the trunk, we set up an appointment to try and repair the vehicle because at this point the vehicle was not drivable and we had to get it towed. We also had no prior knowledge that there was any recall due to the fact we bought the vehicle in May of 2020 from a dealership called Toyota of Lincoln Park. After bringing in paperwork to Hyundai in person for proof we have been maintaining the car and after waiting weeks for our car to be fixed, we are being told they cannot fix the engine due to the fact that the recall was from 2018 and the previous owners did nothing to resolve the issue. We were also told that the dealership that sold us the vehicle cannot look up recalls from other vehicles and only can do it with Toyota. The car had already almost failed on the expressway and could have caused an accident had we not pulled off to the exit. And we were fortunate enough to get it to our home. The engine wasn't locked up and we feel now it might be while in the hands of Hyundai. Hyundai has denied the claim to have it serviced due to it being a 2018 recall and all we want is the car running again. We cannot afford to get another car and it is our only means of transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452014February 15, 2022
ENGINE
Hybrid system warning! safely stop and do not drive Hyundai dealership in California, keep it over week No answer when they can find a problem for stopping car go forward, only reverse. I was driving 65 miles on heavy traffic suddenly stop on California highway 57. Car was towed to Hyundai dealership near.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452017February 15, 2022
STRUCTURE:BODY
The Pearl White paint on the roof has started peeling. This is a known Delamination issue from Hyundai and many other owners. It is beginning to peel in larger areas each week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452063February 15, 2022
ENGINE
Excessive oil consumption-1-2 quarts per week Losing power almost comes to stop on highway-Dangerous Knocking noise at times from engine White smoke at times from tailpipe Rough high idling Code P1326 Code P0010 Hyundai is very aware these issues in their engines. Many complaints on Hyundai forms. Many articles written about these issues with their engines. Class action lawsuit against Hyundai about their engines. Hyundai corporate won’t help nor will the local service department at the dealer. All they want to say it’s out of warranty. Because the issue happened after 100000 mile warranty shouldn’t mean Hyundai shouldn’t fix the issue they are very aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452129February 15, 2022
EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Elantra. The contact stated that while driving, there was an abnormal burning smell detected. The police pulled the contact over, who informed her the headlights were blown. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the wiring harness was melted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,459. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11451795February 13, 2022
ENGINE
Left car parked at airport for 3 days came back car was fine for 2 days. On day 3 car went into limp mode and started knocking at the engine! Took it yo dealership and they said I was loosing oil. It was 2 weeks after a full oil change. They cleared the codes and refilled the oil! Drove 5 miles down the road, same thing! Changed throttle body, new spark plugs. New knock sensor and drove for 3 days after that and same issue came back!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451747February 13, 2022
EXTERIOR LIGHTING
The vehicle continually melts fuses for the interior lighting. Dealer said that they can not find any issues. This can potentially turn into an electrical fire. This has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451646February 12, 2022
AIR BAGS
The airbag light turned and stayed on. I checked my Sonata in a repair shop and the diagnostic test reads a clock spring resistant too high. It recommended a clock spring replacement. I checked on the internet and found there was a recall for clock spring recall for Sonata 2011-2013, but my Sonata is 2014. Not sure why my 2014 model was missed. Please check if the clock spring in 2014 has the same model as Sonata 2013. If yes, please add Sonata 2014 to the recall list. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451700February 12, 2022
POWER TRAIN
On Tuesday February 1st 2022, I was driving home from work on the interstate doing 70mph when my engine shut off. There was no warning lights ...nothing. By the grace of God I was able to pull over on the right shoulder without getting in an accident. That was TOTALLY unacceptable! Scared me to death! Come to find out the the engine blew! I babied this car which only had 104,000 miles. Hyundai knows about this problem and have done nothing to help compensate the owners of these . I have five kids and it is going to cost me 6,000 dollars for another engine. That cost includes labor as well. If you ever wanted to fight for the little guy, now is the time! Thank you in advance!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451710February 12, 2022
STEERING
Steering Assist Problem Hyundai Sonata 2015 Sport 2.0T The car was purchased in Dec 2015 in California. We have had repeated occurrences of sudden power steering assist problems with the car, which typically happens after driving the car for 10-15 miles, and would go away after turning off the car for a few hours. The issue was first reported in Aug 2017 (case number 2017082505369). The power steering assist abruptly stopped functioning while driving, making it very difficult to steer, and a safety hazard (mileage 18,723). The dashboard had the steering wheel error light on. The dealer replaced the steering rack-gear+linkage. The same problem reoccurred in June 2020 (case number 2020043003513, mileage 46,915). The dealer ran diagnostics and again replaced the steering rack assembly. Between Aug 2021 to Feb 2022, the same problem has occurred again multiple times, and each time we left the car with the dealer to run diagnostics, they were unable to replicate the issue at their end, and refused to help us unless we brought in the car while the power steering assist problem existed, knowing fully well how unsafe it was to try and replicate such a dangerous problem while driving, putting our safety at risk! We raised the case with Hyundai, case number 18786891. Hyundai refused to acknowledge that there is a problem with the car and asked us to replicate and take it to the dealer for diagnosis. It has been very difficult for us to get any help from the dealer/Hyundai with the case. We feel that this has been a persistent issue and Hyundai should help fix the problem or recall the vehicle based on safety concerns. There have been multiple power steering related recalls in 2015 Hyundai Sonata vehicles, but the Sport 2.0T trim doesn't show up in the list, probably because fewer vehicles of this trim seem to be in circulation. The problem has occurred numerous times now, (latest being Feb 12, 2022). This is a serious safety hazard and we wanted to report this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451514February 11, 2022
ENGINE
While driving on 395 in heavy traffic headed home I hit the accelerator and the car slowed down. The cars behind me almost hit me and swerved to prevent a accident pile up. I was horrified, shaking and crying because I knew I was about to be slammed from the rear. I hit the gas again and I heard a clinking noise. I knew I would not make it home. All of the lights in the dash came on. I pulled to a safe place (downtown near the Capital) and had it towed to the dealer. It was the first exit I could take. 3 weeks later, the dealer is saying it was an engine issue. My car is still covered under warranty but it appears as if they are trying to avoid replacing it. A rep called from the dealership asking about oil and I told him there was no warning lights that ever came on the dash to indicate anything was wrong; everything happened at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451574February 11, 2022
ELECTRICAL SYSTEM, ENGINE
May 2019: Battery light came on and off for a few minutes. Car sputtered and engine quit. Replaced alternator and battery; problem went away. Feb 2022: Battery light came on and off for a few minutes. Car sputtered and engine quit. Replaced alternator and battery. This time the mechanic noticed that oil was leaking from the front valve cover gasket and was getting into the alternator; thus the most likely source of damage to alternator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451341February 10, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that occasionally while driving 66 MPH and other speeds, the vehicle lost power and decelerated. The contact stated that the power steering was still functional during the failure. There was no warning light illuminated. The accelerator pedal was depressed several times and the vehicle operated normally. The contact stated that the failure was intermittent but was happening more frequently. The vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic did not recover any fault codes. The mechanic duplicated the failure and informed the contact that there was a hesitation in the engine instead of a loss of motive power. The fuel injectors were cleaned however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451378February 10, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451381February 10, 2022
ENGINE, POWER TRAIN
Oil light came on when vehicle was almost out of oil. Engine could have seized Dealer says it is out of warranty because I am 2nd owner. 100,000 power train warrenty defaults to 60,000 for 2nd owner. Problem occurred just under 70,000. Warning oil light came on for the first time ever at 69,000 miles. Came on again after getting an oil change at 3,000 miles. Took 3 quarts to fill back to full. Engine now burns oil and must be refilled with nearly 2 quarts every 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451443February 10, 2022
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had changed the battery due to a previous battery failure. The contact stated that when the vehicle was started a warning for "Check Brakes - Hybrid System Warning - Safely Stop and Do Not Drive" message was displayed along with warning beeps. The contact checked the brake fluid level which was full. The contact stated that while the vehicle was parked with the engine running and the brake depressed, the contact heard a high-pitched grinding sound coming from under the hood. The contact stated that the brake pedal shaking abnormally. The vehicle was not taken to the local dealer and had not been diagnosed or repaired. The contact no longer drove the vehicle due to the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451450February 10, 2022
UNKNOWN OR OTHER
When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can’t pinpoint an answer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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