Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11463471May 5, 2022
ENGINE
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED WHILE ON VACATION THE ENGINE FAILED. THE CONSUMER STATED THE MANUFACTURER DENIED ANY ASSISTANCE. THE CONSUMER STATED THE VEHICLE WAS SOLD WITH AN UNRESOLVED RECALL. THE CONSUMER WAS UNAWARE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463544May 5, 2022
STRUCTURE:BODY
Trunk latch has failed and is impossible to open the trunk. The risk of not being able to change a flat tire or having someone locked in the trunk. There is a recall for same generation of Sonata but recall is not available for the 2015 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463303May 4, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle stopped braking and beeping noise and brake light on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463307May 4, 2022
VEHICLE SPEED CONTROL, ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving 40 MPH, the vehicle failed to accelerate while the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the throttle control module needed to be replaced. The vehicle was repaired however, two weeks later the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Voice Coil Motor (VCM) needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,828.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463316May 4, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I was stopped at a red light and when it turned green, I began to accelerate. The car stuttered and the check engine light was blinking. I pulled over and had Autozone run the code. The code is P1326, engine knock sensor. It was put into limp mode and it shook pretty bad in lower gears while accelerating. I had to pull over and let several cars pass me as I couldn't go above 2,000 RPMs. When I got home, I called roadside assistance and had it towed to the nearest dealership. That was this morning (5-4-2022). I just purchased this car used in the beginning of March. I don't have all the records since I just purchased the vehicle used. I just changed the oil last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463324May 4, 2022
ENGINE
Bearing wear within the engine, when you start the car the engine is making some noises, and there is a check engine flashing on the dashboard. this happened on March 15th, 2022, I took it to the dealer, they confirmed to me that the vehicle has been recalled for this engine failure, and did contact the manufacturer, and the manufacturer told them that: the owner of the vehicle must contact them, which I did, but they say that the car have a branded title, so they can't respond to my recall. And asked me to check with my DMV to see if they can clear the title, but the DMV told me that the car has a rebuilt title already, which is a part of the car's history, and the car manufacturer can't denied to fix this recall because I have a rebuilt title, as long as I have my state vehicle inspection, Hyundai have to fix the safety recall that I have with my car. I did forward this details to the manufacturer, and still no one replied to my email yet. I have a case number with them. And I am still waiting... My car is to the dealer until now, and I don't have any updates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463388May 4, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact heard an audible beeping sound continuously and saw a "W" in yellow on the driver’s side instrument panel. Additionally, on the passenger’s side the "Do Not Drive" warning was illuminated, and both warning lights were blinking. The contact pulled off the roadway safely into a parking lot. The contact turned off the vehicle and exited and observed that gray smoke was coming from under the engine compartment of the vehicle before the vehicle caught on fire. The fire department was called out and extinguished the fire. The contact stated that a FIRE report was filed. The vehicle was towed to an impound lot and later declared a total loss by the insurance provider. The manufacturer had been informed of the failure. The contact recently received notification of NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was approximately 87,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463389May 4, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The brake pedal stopper pad deteriorated, allowing the brake light switch plunger to remain extended when the brake pedal was released. This kept my break lights on even when the car was turned off, which lead to issues with my accelerator randomly giving out while I was on the road, and my traction control forced off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463149May 3, 2022
STEERING
I own a 2017 Hyundai Sonata. About a year ago I was driving it and suddenly the steering wheel froze and I lost control of my car. Two warning lights went on. I pulled off the road to a safe place, struggling to turn the steering wheel in the direction I needed to go. I turned the car off. When I turned the car back on, everything seemed normal. The next day I took it to the Hyundai Dealer in Renton, WA. They ran it through a $180 diagnostic but couldn’t come up with a problem. Fast forward to May 1, 2022. As I was leaving a parking lot the steering froze up and it was hard to control just like the first incident. Two lights came on, the stabilizing and a triangle with an ! indicator lights. Again, I turned the engine off and back on and it worked normally. 30 miles later while maneuvering a turn, the car froze up again in heavy traffic. Turning the car off and back on fixed it. Today I took the car back to the same Renton Car Pro Hyundai. They determined this time that the steering column needed to be replaced for a cost of $2005 and it wasn’t under warranty. (the mechanic said that it expired 12000 miles earlier---about a year ago). I have since researched the internet on this problem, and it is widely known that this is a problem has affected many Sonata drivers. https://www.carproblemzoo.com/hyundai/sonata/steering-problems2.php This problem causes extreme safety issues. It causes the driver to lose control of the vehicle. It appears to happen at unknown or predictable times and gives the feeling of being in a very unsafe auto. This car has 73k miles and has not been in any accidents. I am the original owner and have had regular servicing on the vehicle. I believe it is important for the auto makers to be held accountable for having so many vehicles with this problem. It is an expense that should not fall onto the owner of the car. I hope you will research the documented reports of many, many incidents where the steering has froze up during operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463181May 3, 2022
AIR BAGS, SERVICE BRAKES, ENGINE
On March 19th I was involved in wreck where the other driver was at fault. The lady t-boned me on my driver's side. Airbags never deployed so my head smashed Into the window leaving me with a concussionand spinal injury. My usually working horn failed as well. I would also like to mention that I have only had this car a year. I was also told it was never in a wreck and had 1 owner. Nope. A week after I got it, I was driving and my engine seized while I was doing 70mph. The steering stopped working, but somehow managed to pull off to the side. i had to stay in my car because of the busy highway. It was 100+ weather and my windows wouldn't work. I sat there for 2 hours. Took the car to a shop just to find out about the engine recall that I believe my car wasn't apart of, but should have been. Fought with Hyundai for them to fix it then lost my job because I was denied a loaner car while waiting. 2 months later they finally fix it. Now the breaks do a weird grinding thing a lot, my shifter slips out of place, the steering column wobbles, the engine is constantly making a disturbing noise and is sluggish, it has trouble shifting when accelerating. I have had the car rapidly accelerate instead of slow down when stopping at a stop sign or light. I only got it to stop after stomping the breaks repeatedly while throwing it in park and turning the car off all at the same time. Emergency break and traction control light come on a lot. It's throwing a high speed can bus code, but only sometimes. My gas mileage has went down to 16-18 mpg. Oil changes are necessary every month. AND my taillights burn out every 1 to 2 months. Now I have 4 traffic tickets. And that was all BEFORE the wreck. Hyundai refuses to call me back after they reluctantly fixed the first recall.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11463193May 3, 2022
ENGINE
The vehicle had the engine replaced under Hyundai recall. What a fiasco. Within 6 months the fuel gauge starts intermittently work. Then the vehicle completely dies, diagnosis calls to have fuel pump replaced. Next 3 months the vehicle while driving losses power having to pull over to the side of the road. Thank God vehicle started and able to drive home, while the vehicle would loose power, then regaining it once took foot off gas pedal and applying pressure to again. That night find the rear brake light illuminated, went out stepped on brake pedal and went off. Another time console light would illuminate while driving no reasoning. The vehicle lastly killed the battery in the driveway. Had AAA tow to mechanic who now states the alternator needs to be replaced. After a few day not hearing back from mechanic, I call. He stating now the vehicle has electrical problems and it takes time. I will keep you posted. Hyundai has many major issues and should be held accountable, its a safety issue to the driver and general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463207May 3, 2022
ELECTRICAL SYSTEM
Door latch driver side not locking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463262May 3, 2022
AIR BAGS
I recently purchased this vehicle from my father. I believe there is a faulty sensor in the passenger airbag sensor for their OCS (occupant classification system). The warning lamp for 'Air Bag' stays on when operating the vehicle. When starting the vehicle with no passenger, the lamp to show there is no passenger comes on but then turns off. It does the same thing with a passenger in the seat. The lamp to show there is no passenger used to stay lit, when there is no passenger. I have tried to address the issue with Hyundai about 2 or 3 times by calling customer service by phone and they told me all 3 times that there are no "open recalls for this vehicle at this time." But I can clearly see through records that recall no. 08V161000 addressed this very issue. I will attempt to make an appointment with one of their Hyundai dealerships but I believe there is a safety issue here. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463270May 3, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving approximately 15 MPH, the vehicle stalled. The contact depressed the brake pedal to stop the vehicle. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine had seized. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462895May 1, 2022
UNKNOWN OR OTHER
I just bought this car about 10 days ago everything was great until about 2 days ago, I started feeing my steering wheel lock for a little bit or get extremely loose. It did that a couple times through out the day and everything was fine. Next day about the same thing. I thought it was weird. Now today I was driving and felt the same sensation of stiffness on the steering wheel but still able to drive then boom steering wheel locks completely and multiple lights come on. This was extremely scary and I'm already traumatized by other incidents in my life. I like the car but this error in the system is so risky. After turning the car off and on , steering wheel began to work normal. hopefully this does not happen when I am on highway !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462913May 1, 2022
ENGINE
While driving, the gas pedal was unresponsive to down pressure . The 2012 Sonata Hyndai moved slowly off the road till it stopped. I could start it again,the lights responded, it would not move. Towed to a garage and they said my engine failed! No warning lights observed . After restarting the engine warning light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462918May 1, 2022
ENGINE
Check engine light came on and I contacted the dealer. Took 6 weeks to get an appointment and they advised that a module needed to be replaced giving me the impression it was a computer chip. The car has been sitting at the dealer since February 22, 2022, and they have been very cooperative including providing me with a free loaner to use. Unfortunately, they state that the part is not available (#HY25600-2J001 Thermal Management Module). Finding that this is not a unique failure as it is appearing inn 2020, 2021 models as well as some 2022 Hyundai models. Finding OEM part for sale on EBay, Amazon and even on the Hyundai parts website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462848April 30, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Same problem with this 2018 Hyundai Sonata Limited Hybrid engine as the already recalled 2017 Sonata’s with the same 4 liter/direct fuel injection engines. At approximately 69,000 miles the problems and check engine light analyzed was done by Auto Zone and Brandon Hyundai (3 times each and finding additional problems each time). I have documentation. P1326 Knock Sensor indicated engine failure problems P0302 Cylinder 2 misfire (occurred next day after repair of this part) U0293 Lost communication with HEV Powertrain control module ( not charging hybrid U1004 H-CAN C135B-08 no code explanation given C1612-08 CAN time-out TCM C1611-08 CAN time-out EPS ECM C1614-08 CAN time-out HCU C2229-08 Towed to dealer for repair. These problems occurred from 4/18/22 to 4/27/22 3 times in less than 2 weeks. car still in service dept today 4/30/22 with no resolution. Failures continued to escalate after each service. Went into “Limp Home Mode” twice. Very unsafe to drive. Stalled, jerked and speed reduced. This happened on I-75 twice and once on Hwy 674. Felt in danger each time (especially the last time on 4/27/22). Turned on caution lights and tried to safely pull over. Check engine light blinking and many other engine lights came on. Brandon Hyundai said engine may need to be replaced, but then they want apply “bandaid temporary fixes”: like replace Cylinders again and now Knock Sensor; instead of addressing safety issues of a failing engine. These engines are unsafe! They need to be recalled and replaced before they could causing major accidents due to engines poor performance as it’s failing. The jerking and stalling put me in danger prior to being able to restart the engine to get off the road. Are these a possible fire hazard as well? I’m scared to drive it, whenever I get it back from the dealers service department!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462880April 30, 2022
ENGINE
My Sonata is burning excessive oil since January 2022 have to add a quart a week but there is no oil leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462884April 30, 2022
ENGINE
Was driving down the road and the car started smoking so pulled over into a parking lot of a business and the engine locked up and could not start vehicle again. No indicator lights or warning lamps went off. Upon opening the hood, discovered it was completely dry with no oil in it at all even though I regularly have the oil changed and there was no warning light or oil pressure light that came on. Towed vehicle to dealership and am awaiting their diagnosis. Safety concern is that the vehicle could have caught on fire and the sudden cessation of the engine could have caused a crash. I have researched and discovered that recall 62 is in place for this year make and model of my vehicle and that there have been many other reports of similar instances with this model vehicle. I did a search on the NHTSA website inputting my VIN # and it says there are no recalls related to my vehicle. However, I don't think it is a coincidence that my vehicle had the same symptoms that others described in their complaints, ie., no warning lights, no prior mechanical issues, smoke coming out of the engine, engine seizing up, etc. I've had no prior mechanical issues or any incidents that led me to believe there was a problem. This occurred suddenly and unexpectedly. I hope that the manufacturer will do the right thing and repair it since I never got notification of the recall and clearly is the same issues that are the subject of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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