Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11479004August 12, 2022
FUEL SYSTEM, GASOLINE
The contact's ex-wife owns a 2013 Hyundai Sonata. The contact received a notification for NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact's ex-wife had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479073August 12, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Car is leaking excessive oil all through the engine and other main components. Theta engines are faulty and leading to engine staling and then failure. My engine stalled once. Was throwing no dash lights or codes. Next time the car was cranked it started knocking, still not throwing any dash lights. Brought to Hyundai dealership. The manufacturer is refusing to fix the engine saying it was ran on to low on oil to often. I had my records of maintenance to prove other wise once I provided them Hyundai said no still then said no because they took pictures of the inside and it looks as if it was running low on oil. This engine seizing can result in fire and major safety hazards including death and Hyundai is taking no accountability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478934August 12, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478722August 11, 2022
ENGINE
No warning lights on. Police and Fire department inspected car. Car towed as total lost. Safety was at risk per car caught fire while been driven
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11478736August 11, 2022
STEERING
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After taking car to mechanic he did his research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering .. It is a plastic part looks like a gear (flexible steering coupler) Mechanic gave it to me all chewed up and 2 teeth are completely gone…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478763August 11, 2022
ELECTRICAL SYSTEM
My 2016 plug in hybrid Sonata repeatedly inidcates that there is "high system temperature switching to hybrid mode." This first happened on my first long trip in the car in 10/21 and has happened repeatedly since. This happens at all temperatures, including moderate temperatures (mid 70s). It seems to happen randomly, such as when battery has several miles of charge left in it, when it is fully discharged, and repeatedly when the car is already running in hybrid mode, which a driver could interpret means that the engine is about to shut down, as I did on a long trip. I have taken it to two separate dealers, and the only thing they did was replace the fuel pump, which did not solve the problem. In addition, the battery life has reduced greatly, despite the fact that I always fully discharge and recharge the batter. As you can see from the attached Hyundai forum comments, this appears to be a prevalent problem for this make and model car and no relief from the manufacturer appears to be on the horizon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478834August 11, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 55 MPH, there was a strong odor of fuel coming into the vehicle. The contact was able to pull over safely and opened the front hood of the vehicle and notice that there was a fuel leak. The vehicle was towed to the dealer, and they stated no failure was found in the vehicle. The manufacturer was contacted, and they stated that there's no remedy for the failure. The failure mileage was 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478842August 11, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was difficult to start. The vehicle takes approximately an hour to start. The fuel gauge was resetting and displaying the wrong amount. The vehicle was taken to the local dealer but the vehicle was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V312000(Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Gosch Hyundai 100 Carriage Cir, Hemet, CA 92545, where they were unable to determine the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478864August 11, 2022
STEERING
The electronic power steering sporadically fails. This has happened 3 time in the last two months. The frequency of occurrences are now closer. When this happens the car is almost impossible to steer, it would be unsafe to attempt to operate the car on a public road. The majority of the time when this happens it's when the car is started (regardless if the vehicle is cold or warm). It did happen once while the car was moving at approximate 45 mph. Turning the car off and back on will stop the problem. A warning light on the dash appears when the problem happens. We unsuccessfully tried to recreate the problem so it can be diagnosed from the dealer. The dealer stated in conversation that is difficult if not impossible to diagnose a problem when it is not occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478890August 11, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
The check brakes hybrid system warning stop and do not drive light is coming on and not allowing me to drive the parking break light is also on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478910August 11, 2022
AIR BAGS
Passenger occupant classification sensor fails to properly identify whether an adult or child is sitting in the front passenger seat causing the airbag to deploy when it shouldn't. If a child is in the front passenger seat and we get into an accident, the child could be hurt or killed by the airbag. We brought it into the Hyundai dealership after receiving a recall notice that it may fail to properly detect whether a child is in the seat or not. At the time of the recall, the dealerships instructions were to place a certain amount of weight on the seat and if the airbag was still disabled then it was determined to be working correctly. I have since been made aware of a Hyundai TSB that came out a couple of years later that stated in all cases the seat cushion was to be removed and sent back to Hyundai for recalibration. In June 2021 the airbag light came on due to a code B1448. In September 2021 I found another TSB by Hyundai stating that they have extended the warranty on the passenger OCS to 15 years, unlimited mileage. The inspection report for the B1448 was on June 7, 2021 and we purchased the car in July 2006. When I called the closest Hyundai dealership regarding the issue they said I was 2 months past the 15 year warranty and there was nothing they could do. I explained that that the code presented itself before the 15 year warranty. It upsets me that I took it in for the airbag recall and the faulty OCS was not replaced at that time. Now I'm stuck driving around a car with the airbag light on or purchase an OCS emulator to fool the system into thinking there is someone sitting in the seat. While this won't fix the problem of the airbag deploying when it shouldn't it doesn't fix the root cause of a faulty OCS mat that Hyundai is well aware of. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478556August 10, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated the next day while driving 20 mph and entering a gas station, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478561August 10, 2022
ENGINE
Engine problem. Massive oil consumption. We bought our 2015 Sonata new and have taken it for service and maintenance at the dealership. I have all records from dealership maintenance. Have been told that its just normal for that engine and to keep adding oil. Now I have to check and add oil weekly or it will be empty. Started having issues in 2017. Hyundai knows there is a problem with the engine. I dont know who to talk to or what I can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478616August 10, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478625August 10, 2022
UNKNOWN OR OTHER
I unlocked my trunk with no issues now it won’t close, so I’m unable to drive because of the trunk being open and not closing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478637August 10, 2022
ENGINE, UNKNOWN OR OTHER
My vehicle has an excessive oil consumption issue that started approximately in September 2021 after I got an oil change and had to put more oil in it after about 2 months when the oil change light went off. I have taken the vehicle to 2 different mechanics and they are unable to find an oil leak. There has been no oil leaking on the ground, no burning smell, no smoke showing, but the oil is somehow being consumed rapidly. The check oil light has not gone off since. I literally have to check the oil level every 2-3 weeks to check the levels. I got another oil change in February 2022 and have had to put 12 quarts in since that time. In July 2022 my car started driving funny with low power issues and the check engine light came on. I had the spark plugs and coil packs replaced. Now I'm dealing with low power on inclines and the catalytic converter now needs to be replaced. The mechanic believes it's due to the excessive oil consumption issue. It's my understanding that several Hyundais have been recalled due to excessive oil consumption issues. The contact has stated that during one incident, the vehicle lost power going up an incline. The oil levels were checked and were normal. A tow truck mechanic was able to get the vehicle started back up so that the contact could drive it home. The contact took the vehicle to a mechanic and was told the catalytic converter was bad. Unfortunately, the part is on back order and the vehicle is unable to be repaired. Aside from the catalytic converter, the vehicle has an oil consumption issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478663August 10, 2022
ENGINE
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478704August 10, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On May 03, 2022 at approximately 3:30pm I was traveling southbound on Arizona State Route 101 in Tempe, Arizona. I was going about 75 mph, and without no warning my car shut off. I had to pull off to the shoulder of the highway to avoid being struck by other vehicles, and also incase I lost control. My Hyundai picked up nails on 3 of the 4 tires in the process. I barely avoided a fatal accident due to the defect, which I had no idea about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478351August 9, 2022
ENGINE, UNKNOWN OR OTHER
For the fourth time the HEV light (and others) has come on and the dash has lit up while I was driving, with the last three times leaving us stranded in dangerous road situations with little or no power. The light first came on in July 2020 at 40,089 miles. A dealership reset the codes and I had no problems until June 7, 2022 when the lights lit up on the dash again and the car died and I had to have it towed to a local dealership. They could find nothing wrong with it and checked all the wiring and said none of the codes were coming up and that the car ran fine for them when test driving a day or two after I had it towed. So they released the car back to me deeming it good to go. Then only 19 days later on June 26, 2022 the HEV light among other lit up again and the dash indicated to pull over and cut the car off due to the hybrid system. I had it towed to the nearest dealership again. The then looked at it and said they reset all the codes and everything looked to be good to go. Then AGAIN on Aug 8, 2022 (3rd time in two months), we were put in a dangerous situation trying to get the car off a busy highway when the HEV light (and others) again lit up the dash and our power went almost completely out while the engine jerked violently as we tried to avoid being hit by cars while trying to get off the highway before it completely died on us. Four times now Hyundai dealers have shrugged this off saying "we reset the codes" and we can't find an issue. We have been put in dangerous traffic conditions three of these times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478445August 9, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, a fuel odor was detected along with black smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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