Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11479810August 17, 2022
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
In Nov 2021, the door handle on the rear driver side door came off. Today, the front driver door handle broke. This is a huge safety matter because I cannot get into my car without opening the front passenger door and crawling into the driver seat. In the case of an emergency, this could be detrimental. There are also other reports of door handles falling off on the Internet (https://www.abcactionnews.com/money/consumer/taking-action-for-you/door-handle-defect-forces-woman-to-crawl-through-the-back-of-her-car-to-get-to-the-drivers-seat?_amp=true). I have called Hyundai and they refuse to do anything about this issue and it costs 300+ per handle to replace. There is no reason door handles should be falling off…especially ones that you don’t use as often, such as the one for my rear driver side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479860August 17, 2022
POWER TRAIN, UNKNOWN OR OTHER
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479872August 17, 2022
ENGINE
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479880August 17, 2022
EXTERIOR LIGHTING
The headlights and signal lights go out at least twice a year without warning which happens at night and or when raining. The dealership says they know that's why they keep plenty in stock. I've been dealing with this for 6 years afraid to drive at night or in rain because I never know when they will blow. I'm sure this can be verified by the amount of bulbs being replaced and sold. Help. This has to be a defect. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479529August 16, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle lost power and the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479560August 16, 2022
AIR BAGS
The contact owns a 2007 Hyundai Sonata. The contact stated that the air bag warning indicator light was illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479576August 16, 2022
ENGINE, POWER TRAIN
My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can’t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479615August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479679August 16, 2022
ENGINE
I was traveling north on interstate 295 in New Jersey at 65 mph in the left lane . Without warning my car stated to go into shut down mode loosing speed and forced me to exit onto rt70 in cherry hill when all the dash warning lights came on and the engine shut off. I pulled over to a safe haven. I checked the oil dipstick which was full. I tried to restart the engine and starting hearing a loud metal tapping sound from the engine with multiple dash board warning lights flashing. I immediately shut the car off and called for a 70 mile tow home. I had to Uber other family members home do to no safe seats for 4 people in the tow truck. I started a case number 20174138 with Hyundai corporate customer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479286August 15, 2022
ENGINE
On March 5, 2020 I was entering a highway and increased my speed a little so I can get into my lane. After I made it into the highway my car lost power in the middle of the road and immediately would not go past 20 mph. I had to drive slowly and get all the way over into another lane and stopped in a nearby neighborhood. I went to not having any dashboard indicators to now a check engine light, oil light, and ABS. I checked my dip stick to see how much oil did I have in my car and I was completely empty but I was not due for an oil change yet. I had to get my car towed to my home. The next day, we tried to let my car rest so it sat. On that Morning, I drove my car maybe 8 minutes up the road to stop at an auto zone place. There weren’t any dashboard lights so I assumed my car was okay. The representative did a diagnostic on my car and he said he didn’t find any problems except I needed my brakes worked on & I didn’t have any oil. He put new oil in my car and told me I should be able to drive it up the road to my mechanic. I let my car run a little with the oil topped off and maybe drove no more than 15 minutes before those previous dashboard lights appeared on my car again and my car stopped power and wouldn’t drive any more than 20 mph. Long story short, I had to get my car towed twice since then. To my mechanic and then to the Hyundai dealership in Gaithersburg, MD. The rep. at the dealership said her mechanic recommended that I get an engine combustion cleaning, a new pcv valve and a oil change because I didn’t have any oil in my car. I told her that was weird because I had put oil in my car from the auto zone place and I believe my car must be leaking oil. Today, August 15th I am still having problems with running out of oil before my oil change mileage and date and I am not having any indicators on my dashboard to alert me. This can cause me to drive around without knowing and my engine can lock. That is a safety issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479322August 15, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479388August 15, 2022
ENGINE
It’s has taken 15,279 miles, 8 months, 8 oil consumption tests, a shitty service provider, service provider minions doing his job, worried everyday driving around my car that the engine would fail, set on fire or the engine would sputter and die on the freeway; to today being told they would have my vehicle 4-6 hours to do a complete engine walk through. Thank god I hadn’t left the lot 45 minutes after dropping off my vehicle getting called and told they will need my vehicle for 12 hours!!! I asked to see the higher up manager today; (who didn’t haven time to show his face) but could clearly get me a brand new 2022 Hyundai Tucson with 4600 miles on it for rental. Hyundai do better! I’ve played the game, now it’s time to fix my vehicle that is your duty under the 100k miles power train warranty. I have personally noted each event since March 2nd when I realized this was going south
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479402August 15, 2022
ENGINE
I would like to report a serious Safety Hazard. Hyundai Motor America replaced my 2011 Sonata's defective engine in January 2020. The new engine turned off on its own approximately 20 times without the "Check Engine" light turning on between August 2021 and January 2022. The "Check Engine" light did not turn on until January 24, 2022. I had my car towed to El Cajon Hyundai in August 2021 after the engine turned off on its own while my car was traveling more than 40 MPH. El Cajon Hyundai could not diagnose the cause of the problem in August 2021 because the "Check Engine" light never turned on each time the engine turned off on its own. I had to work when the non-flashing “Check Engine” light finally turned for three days starting on January 24, 2021. The engine turned off on its own approximately 20 more times from January 27, 2021 until July 22, 2022 without the “Check Engine” light turning on. The “Check Engine” light finally turned on again on July 22, 2022, but it was not for Crankshaft Position Sensor. I told the mechanic what my Sonata has been doing since August 2021 after he initially could not diagnose the problem. The mechanic checked the computer again and he was able to locate the Check Engine Light message for the Crankshaft Position Sensor that occurred on January 24, 2022. I paid El Cajon Hyundai $593.71 on July 25, 2022 and July 29, 2022 to replace the Crankshaft Position Sensor. Unfortunately, my car turned off on its own again on July 30, 2022 and August 13, 2022 after the new Crankshaft Position Sensor was installed. My 2011 Hyundai Sonata has been posing a serious safety hazard for me each time I turn the engine on since early August 2021. Hyundai Motor America is ethically and financially responsible for ensuring that my 2011 Sonata is safe to drive. I am also concern that this serious safety hazard may be impacting other Hyundai owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479414August 15, 2022
ENGINE
The engine constantly needs oil added. There is no oil leakage showing on the ground. I have to add oil ever week. The engine also knocks going at slow speeds up hill and has started knocking when started if you turn it off and restart it it will run ok. The dealer says the engine has to fail completely before the recall will be completed. So I have to drive it until it fails somewhere on the highway and could easily cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479438August 15, 2022
STEERING
In September 2021 my power steering went out at highway speed making it unsafe and difficult to steer. The power steering ECU was replaced. The same thing happen again in June 2022 this time more parts were replaced position / torque sensors and wiring harness. The same issue happened again in 8/2022 the steering wheel was jerking and trying to make corrections (I don't have lane keep assist on any type of steering assistance in my vehicle. This in an ongoing problem and I can't trust that the vehicle is sage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479440August 15, 2022
FIRERELATED
The contact's wife owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the EPS, battery, and check engine warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The contact was able to pull into a parking lot and park the vehicle. The contact opened the hood and noticed that there was smoke coming from the engine compartment before it caught fire. The contact went to a nearby store and grabbed a fire extinguisher to put out the flames. The contact and his wife did not sustain any injuries and no medical attention was received. No police or fire department reports were filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11479220August 14, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2 recalls were found on my car and a service campaign. After taking my car to a couple auto shops, within 2 years my car has had the same repair issue involving P010 & P011 codes. After researching and finding there was a service campaign and 2 recalls, I decided to take my car to the dealership due to address the recalls. I took my car in on 8/1 and had a full inspection done on my car. Outside of the normal wear & tear, I was advised that the ECVVT cap was installed incorrectly, that it was leaking oil. I was told that cleaning the oil & reinstalling the cap would correct the problem, it didn’t and I’m out of additional money ($562) and the problem is reoccurring. I’ve called several times recently, as well as one of my mechanics, hadn’t received a return call not until I filed a BBB complaint. It seems they are not honoring or even considering the service campaign (ECVVT Seating issue) and it is my belief, will continue to send me in circles to pay more money. A full inspection was done on my car, wasn’t nothing major but my engine light came back on in route home. I called the advisor and he couldn’t give me a definitive response as to when I could bring my car back & get it checked again. I wanted another appointment time so that I wouldn’t be inconvenienced by sitting at the dealership all day until they decided to check or get to my car again. It took me almost a month to get the 8/1/22 appointment. The staff I spoke with has tried to convince me that the issue with my car has nothing to do with the recalls or the ECVVT service campaign, I disagree especially experiencing the repeated P010 & P011 codes. One of the recalls also was for the ECM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479272August 14, 2022
POWER TRAIN, ENGINE
I was driving down the road in my 2014 Hyundai Sonata Limited 2.0T, in the car with me was my two young children ages 1 & 2. We were driving normally when the car all of a sudden shut off and died in the middle of the road while ongoing traffic behind me. I was able to come to a safe stop and crank the car back up and move to the side of the road. When I cranked the car back up it began knocking and the engine shaking. I immediately turned the car off and got my children out of the vehicle and we waited for my fiancé and a tow truck. Car has always had oil changes on time in the three years I owned it. Only had 125k miles. Oil was changed 1 week and a half prior to this incident. I only ran it 567 miles before my engine stalled. Thankful I was not rear ended with my babies in the back seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479100August 13, 2022
ENGINE
The car started having issues like turn off itself while running and the oil warning lamp lights up. It did that twice then the engine burst on the third time. Oil leaked on the ground in the middle of the freeway, I am lucky I didn't get myself into a bad accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478952August 12, 2022
EXTERIOR LIGHTING
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving approximately 45 MPH, the vehicle suddenly began to lose power and stalled. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact associated the failure to NHTSA Campaign Number: 15V759000 (Exterior Lighting). However, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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