Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11477652August 4, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who stated that the spark plugs needed to be replaced. The vehicle was towed to the dealer where the vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not under warranty and there was no recall on the vehicle. The failure mileage was 27,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477323August 3, 2022
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? AIRBAG CLOCK SPRING How was your safety or the safety of others put at risk? AIRBAG SYSTEM IS NOT FUNCTIONING WHILE IF AIRBAG CLOCK SPRING IS DEFECTIVE Has the problem been reproduced or confirmed by a dealer or independent service center? THE PROBLEM HAS BEEN IDENTIFIED BY HYUNDAI WITHIN OTHER SONATA MODELS BUT NOT MY SONATA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? THE VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? THE AIRBAG LIGHT IS ON WHICH DISABLES THE ENTIRE FUNCTION OF THE AIRBAG SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477448August 3, 2022
SUSPENSION, STEERING
My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved! .........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477452August 3, 2022
SERVICE BRAKES
"Hybrid system warning, stop safely and do not drive" and "check brake" alarm. Car immediately went into limp mode (15mph top speed). Luckily, I was not on the highway, but on residential street. Alarm was not recoverable by restarting car. Dealer says its the hydraulic brake booster and will cost $3250 to fix. Vehicle at 80,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477463August 3, 2022
UNKNOWN OR OTHER
My car was a 2015 Hyundai Sonata that was stolen off a well lit street in Milwaukee two days ago. The car was locked with the alarm activated. I feel violated and my safety was at risk and the company knows about the safety issues of these cars and have done nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477479August 3, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11477085August 2, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that once car has warmed up, while driving at low speed or starting to move after a stop, she vehicle hesitated and stalled while depressing the accelerator pedal. This is a serious risk hazard as the car barely moves at intersections where it is a risk of getting hit by incoming cars. There was no warning light illuminated. The contact had taken the vehicle to multiple independent mechanics as well as hyundai dealerships who were all unable to diagnose the failure due to no warning lights illuminating on the instrument panel and no codes getting registered in the ECU. The contact then got the car evaluated by another Hyundai dealership in order to exchange it for a new vehicle and mentioned this problem. This time the dealership mechanics claimed to have seen this same problem at several occasion and that the cause was failing electric motor (when warming up) which needs to be replaced along with transmission. They also said this failure would eventually lead to the car no longer being usable at all (catastrophic failure of drivetrain) The car was no longer under warranty and total repair cost around $11 000 CAN. This far exceeded the value of the car so the car could not be repaired nor re-sold. The failure pattern started to happen when mileage was approximately 110,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477123August 2, 2022
STEERING
Steering has locked up or become extremely difficult to manipulate on 4 occasions. Carried it to the dealership after first time and they said since the code was still not up there was nothing they could do. Has failed 3 more times with latest issue almost causing a wreck with my wife. This is NOT normal wear and tear!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477163August 2, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if it was already full. The contact stated that the low fuel level warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel hoses needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) for which the VIN was included; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 138,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477170August 2, 2022
FUEL SYSTEM, GASOLINE
The contact's fiancé owns a 2013 Hyundai Sonata. The contact's fiancé received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his fiancé was driving at an undisclosed speed, a strong fuel odor was detected. The vehicle was taken to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a fuel pump leak. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477188August 2, 2022
STEERING
Power steering stopped working. 2 icons came up on instrument panel. A red steering wheel with an exclamation point and a car skidding. I was making a turn and was unable to turn the car back straight. Luckily I was going slow and was able to get stopped. I was able to get the car home without power steering. After restarting the car the power steering came back. Now I can't trust the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477231August 2, 2022
VEHICLE SPEED CONTROL, ENGINE
The engine stalls out randomly. This is the third time it's done it. The first time was while I was exiting the freeway on March of 2021, which I thought was a fluke. The second time was July 19th and the third time was July 30th. There were NO warning lights or messages. Took it to the dealer and they said that everything came back fine with the engine. They confirmed that the RPMs were too high when it was in a parked position and the engine was on when they first took it in. They suggested I replace the starter. I'm going to a different mechanic for a second opinion. The car was in motion with my foot on the gas pedal when it started to stall. There is no way that it is from a starter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477240August 2, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle started to stall. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer to be diagnosed; however, the dealer had not informed the contact of the diagnostic result. The contact towed the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle could not be repaired under recall due to the vehicle having a salvage title. However, the contact stated that the vehicle was salvaged due to the rear bumper being detached. The failure mileage was approximately 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477251August 2, 2022
ENGINE
The oil light would blink on, then go back offstarting abiut 7/15/22. We checked the oil, but it was fine. This happened for about 2wks, w/ the light never staying on or staying on & flashing. However, the oil consumption started increasing, needing more oil each time, but no indication of a leak. Then the check engine light started flashing & car went into limp mode w/engine knocking. This happened suddenly in traffic, which could have caused a wreck d/t sudden loss of power & inability to reach speed of surrounding vehicles. At this time, the oil light was not present, but 3qt of oil needed to be added in order to limp the car home. This was 7/39/22. Computer check gave code 1326. Engine failure seems immenent. Vehicle is available for inspection request. The issue has not been confirmed by dealer, but we have seen similar complaints on YouTube.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476917August 1, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 25 MPH the vehicle was stopped inadvertently. The contact also stated while driving at a higher speed of 50 MPH and then needed to decrease the speed, the vehicle was stalling, then accelerated shortly after. The tachometer also failed to function. The check engine warning light illuminated occasionally. The contact took the vehicle to numerous unknown local mechanics, which was diagnosed with no failure. The contact related the failure to NHTSA Campaign Number 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The consumer stated the repairs were made on 12/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476981August 1, 2022
ENGINE
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn’t diagnose in Nampa that’s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275.00 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I’m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it’s being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477001August 1, 2022
ENGINE
I have replaced the engine in the car after Hyundai “fixed” the engine issue in 2020 the engine locked shortly after! I literally took great care of the engine that I replaced it with and it locked as well. The engine was a used engine! I have put so much money in this car and now I need it repaired again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477037August 1, 2022
STEERING
As I was turning my car into a parking spot the steering locked up on me. I tried to turn the wheel left and right and I simply couldn't do it at all. I turned the vehicle off and turned it back on after a few seconds and it seemed to fix itself. It's been 1 day since this incident happened and I'm afraid it could happen again. Luckily I wasn't on a highway or I could've been seriously injured!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476867August 1, 2022
ELECTRICAL SYSTEM
Trying to return home(alabama) from Louisiana, I tried using my key fob to get in my car, key fob was not working so I replaced the battery, still not working. Finally was able to get in my car by using the key, only to open the door and had NO POWER to my car, no dash or interior lights. Had to car road side service, they jumped the car off long enough to get the car in neutral to get it on the tow truck and towed to the dealership. Now stuck out of state until the dealership can "get time" to look at my car. This is a brand new car and really didn't expect this but again no matter if it is just a battery issue or something else, Hyundai's car has let me down and left me stranded. This is a huge problem especially when I need to get back home to family and my job so I can pay for this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476682July 30, 2022
UNKNOWN OR OTHER
Car shook violently 5 Seconds later shuts off on freeway . Took to dealership 3 times they say nothing wrong with it but coils they swapped out coils and still doing something .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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