Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11481027August 24, 2022
EXTERIOR LIGHTING
Low beam headlamps cast a shadow that seriously impedes vision of the roadway. Hyundai dealer informed me that other Sonata owners have complained of the same issue, but they have been instructed by the factory to claim that the defect is "normal". By the way, I have seen many similar complaints on internet sites lodged by Sonata owners across the country. * Please be advised: the attached photo is not oriented correctly. It is a vertical view. I could not get the program to orient it to the horizontal vies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481071August 24, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Unknown. This has happened a couple times now. I am driving and the HEV light, engine light and battery light turn on, car won’t brake properly and almost cause me to hit other cars and will shut off on its own on the highway. It will accelerate on its own even when trying to brake. Extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480916August 24, 2022
UNKNOWN OR OTHER
The sunroof assembly incorporates a wind deflector to help reduce wind noise in the passenger compartment when the sunroof is open. If the wind deflector becomes partially detached from its mounting bracket while the sunroof is open, the deflector can interfere with the closing of the moveable sunroof panel. In some cases this interference can result in the sunroof panel detaching from its mounting tabs. https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V726-5975.pdf The 'fix' does not last. I bought my 2016 Hyundai in Nov 2018. The dealer who fixed my detached sunroof wind deflector told me there was no open recall on the car. Now I know why: 'As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.' It's now evident that the deflector was fixed at least once before i took ownership. I fixed the deflector in 2020 after it separated while i was driving. I was able to close the sunroof but I was ignorant of the greater danger, the glass sunroof panel flying off the car. As described in the first paragraph these is a serious issue. the 'fix' provided by Hyundai does not last. It's an insidious issue waiting to impact new owners like me who are unaware of the danger. Hyundai must provide a permanent fix for this issue. The defellector detached for the third time in August 2022. Hunter Hyundai in Fletcher NC won't fix it under their repair warranty (only one year from their fix in May 2020) and wants $350. In my first complaint I wanted Hyundai to reimburse me. The issue is larger than this because detachment of sunroof is chronic and remains a ticking time bomb in the car's roof. Hyundai must provide a permanent solution that doesn't rely on glue to hold a part under spring tension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480929August 24, 2022
VEHICLE SPEED CONTROL
While driving on the interstate, the car suddenly stopped accelerating even though my foot was still pressing the accelerator. I took my foot off the gas pedal and let the car coast for a moment, though the deceleration seemed faster than normal coasting, almost as if the brake was slightly engaged. When I pressed the gas pedal again, it started to accelerate for a moment but then the same thing happened and it felt like the brake was engaging and the car was slowing down even though I was still pressing the gas pedal. So I took my foot off again and tried this process several more times, and in the meantime moved to the right lane and put my flashers on because I could not get the car to go more than 30 miles per hour and I was nearly hit several times. I was about to pull over when the issue seemed to resolve itself just as quickly as it had started. I called the dealership and they said because the car is not under any active recall, there's nothing they can do. This is a big safety issue! I was nearly run down by a truck! I just read that NHTSA has an active investigation for throttle issues, and that my 2011 Sonata is one of the affected vehicles. Please conclude your investigation and fix this issue before someone gets killed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480965August 24, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480681August 23, 2022
ENGINE
Engine failure while driving on freeway. Lost control unable to accelerate, almost got hit by semi due to inability to move out of way swiftly. All engine oil came out due to rod bearing punching hole in engine block and car started smoking, fire department said I had maybe 2 minutes before my car would’ve been engulfed in flames.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11480737August 23, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the RPM increasing and the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer had not yet informed the contact of the diagnostic results. The dealer requested the oil change maintenance records. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480776August 23, 2022
UNKNOWN OR OTHER
2016 Sonata panoramic sunroof wind defector. The wind deflector separated in 2020 and was repaired under warranty by Hunter Hyundai in Fletcher North Carolina. This issue is a design and manufacturing issue. The wind deflector is under spring tension when the sunroof is open and is attached to the body with glue at three points: center, left and right. Because I was skeptical that the fix would work I hesitated to open the panoramic sunroof which was a $1,000 option. With the sunroof open and the wind deflector popped up if it detaches it's difficult or impossible to close the sunroof. This is way it's a safety issue. the sunroof can be opened during driving and once open attempts to close while driving may lead to single or multiple car collision. In my case I opened the sunroof in the garage to see if the deflector was still attached. It separated at the center and passenger side. i was able to close the sunroof but had to hold down the deflector while closing the sunroof. risky business. the hyundai dealer would not fix the defect under the original repair warranty as it was done in May 2020. The recall (152) in 2016 was closed. The cost to repair is $355 and it may happen again. This is a design and manufacturing defect that should be repaired free of charge. I called Hyundai customer service and have a case number: 202112366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480780August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was emitting knocking noise coming from the front end of the vehicle underneath the hood. The check engine warning light was illuminated. The approximate failure mileage was 119,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480802August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a fuel hose leak. The dealer and Steele South Loop Hyundai (8811 Lakes at 610 Dr, Houston, TX 77054) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480827August 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480833August 23, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 57 MPH, the accelerator pedal was depressed and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact saw white smoke coming from underneath the hood of the vehicle. The contact exited the vehicle and noticed a strong rubber-burning odor. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480841August 23, 2022
STRUCTURE:BODY
Passenger outside door handle fell off a couple years ago. Today the internal mechanism for the driver's side door broke so door will not open from the inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480468August 22, 2022
SEAT BELTS
The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480520August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480521August 22, 2022
SEAT BELTS
Driver’s side seat belt frequently unlatches on own while driving vehicle. This places the driver at risk for significant harm should this occur during a collision. This problem has not been inspected or confirmed by the manufacturer or other professionals. The only warning lamp possibly associated with this is the airbag warning lamp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480548August 22, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving approximately 40 MPH, the check engine warning light illuminated. The contact then stated that the vehicle failed to accelerate above 45 MPH. The vehicle was taken to an independent mechanic and the mechanic referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and stated that the fuel system feed line failed and caused the engine to be starved of fuel. The contact was informed that the feed line needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure but the contact had not received a call back. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480564August 22, 2022
ENGINE
I was driving and then my car jerk every time I tried to go pass 20mph so I took it to the auto zone to get it checked and they hooked a machine that read code p1326 so I took it in to get checked and the mechanic replaced a knock sensor spark plugs and coil pack and for some reason the vehicle still is misfiring on spark plug number 3 it’s getting no fire I’ve bought a new fuel injector that’s still new in the box but now the vehicle is reading code p0193 which is the fuel rail pressure sensor and was told it could possibly be the engine and I’ve been online and see there has been a lot of problems with Hyundai and knock sensors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480644August 22, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Hyundai Sonata. The contact stated that there was an abnormally strong odor of gasoline coming from the vehicle. The vehicle was taken to the dealer however, the mechanic was unable to determine where the odor was coming from. The vehicle was not repaired. The manufacturer was contacted and a complaint was filed. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480668August 22, 2022
ENGINE
Engine failed while driving, causing vehicle to stall and forced to the side of the road while transporting children. I had vehicle towed to dealership and learned that this was a known manufacturing defect, one that I had previously had recall service to repair and eventually a class action lawsuit. I had previously taken the vehicle to the dealership to perform recall repair. They claimed this repair was completed, even though the defect still remained and caused engine to fail. The mechanic advised that a rod from engine was discharged, which "could have killed someone". The dealership initially approved an engine replacement due to known defect and class action lawsuit settlement, but then denied repair due to unrelated branded title. Hyundai corporate refuses to take responsibility for this defect, due to title status, that could have seriously injured or killed someone. One Hyundai agent advised during a phone call on 8/22/22 that Hyundai is not responsible for remedying any manufacturing defects if the vehicle has branded title, which is in contradiction to federal law. This is a grave safety concern and should be investigated by the NHTSA. I would be glad to participate in such an investigation, providing call records, names of witnesses, statements and documents as needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata