Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11504665January 31, 2023
UNKNOWN OR OTHER
In November, 2022 my car stalled on the expressway. The indicator, Hybrid trouble turn off engine(not exact wording),tried to turn back on after sitting, it came on there was a loud noise as I put it in drive. It was towed to Happy Hyundai ( The car was hit on expressway while waiting on the tow truck). [XXX] in the service department ensured me nothing was wrong, I reminded him that it shut off while in drive on the expressway. He had it inspected again, only to say they believed the hybrid system needed to be updated. It was updated and I was charged a service fee because no parts were needed, ([XXX] words) I was under the impression that my car is under warranty and any service under warranty would be no charge but because no part was needed. I had to pay. Not two (2) months later same thing happens....I had just gotten my oil changed at World Hyundai in Mattenson, IL. Driving in the express lane on the expressway. Lights come on to turn off engine again...... ONLY by the grace of God was I able to coast to the right to get on the shoulder, traffic was moving fast!!!! It was towed back over to Happy Hyundai on Cicero.Trying to explain to [XXX] (service department) was hard I did tell him the car was there for the same thing two (2)months ago.My life and my daughter's was put in jeopardy on both occasions. I transport my grandsons to and from daycare and school, they had been dropped off earlier(the thought of them being in the car when this happened is scary).My car can be inspected at Happy Hyundai, 9121 S. Cicero, Oak Lawn, 60453. 708-382-8000 Paperwork from first incident are in the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504671January 31, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
Daughter was driving her car on interstate, doing 75, in the middle of traffic when the car would jerk and then loose power. The gas petal stopped working and the check engine light would come on. She had to make her way over to the shoulder, without causing an accident. Once car gets shut off and you wait a few minutes, you can start it and drive it home. This has happened about 4 times now. We are lucky that this hasn't caused an accident! This last time (yesterday), the check engine light stayed on and we were able to hook up the dianostic reader and it read the code for the crankshaft positioning sensor A circut. It says online that this is a common problem with that car and is very dangerous. How is this not up for a recall? My daughter is scared to drive her car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504782January 31, 2023
ENGINE
My check engine light came on when I took my car to certified collision they ran a diagnostic and it came up as the timing in the engine is off. I looked up that there was recalls on 2011 to 2014 on this same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504628January 31, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When backing up the vehicle we break when no objects are present. When stopped at a light, the vehicle will detect that cars are too close or will sense objects are around when nothing is around. The collision warning will sound at random times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504442January 30, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504566January 30, 2023
FUEL/PROPULSION SYSTEM
While on the highway, my car suddenly started shaking violently and losing power. I lost steering and was unable to accelerate. I pulled over to the side of the road and the vehicle would not start again. I took it in and a fuel injector was stuck open and it had flooded my engine. This was the second time with this vehicle that this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504553January 30, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
My vehicle is trending in theft, car was leased to me from Napelton in Lansing IL sept 2022. The first attempt of theft/break in UIC area Dec 10, second attempt in west Chicago area Jan 29. Both times I just cried and shut down. With having to contact the police awaiting the report process in middle of Chicago Winter left me cold and in terrible distress! This is a new vehicle for me which ultimately has caused me so much stress, anxiety, and frustration. I tried to trade it in but because of this nationwide issue that I was not aware of until the first incident! Still the theft numbers continue to rise! I am being told my cars value has depreciated from 25k to 15k which is not fair, and if I abandon this vehicle it will fall hard in my credit and ruin my chances moving forward with another vehicle!! With no where to turn and In dyer need of a reliable vehicle as I work and university student, having to constantly repair the windows after random theft attempts is a major safety hazard and for concerns of what can happen in a worst case scenario. I really need this issue to be addressed so that I can freely live my everyday life and not worry if I am leaving class or work that my car will not be there, or if my windows will be busted. I hope reaching out can help me get this vehicle traded in at a fair value!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504293January 29, 2023
STEERING
Steering wheel has a clicking clunking sound when turning right and left a mechanic told me it is the yolk in the sterring problem and he was sure there was a recall about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504306January 29, 2023
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504313January 29, 2023
ENGINE, POWER TRAIN
Burns oil at an extraordinary rate. Takes about 1-2 quarts every week. No leaks, I’m unsure what the cause is for the oil burning so fast but it’s not leaking because I’ve gotten it checked for leaks and there is not oil stains or puddles when the vehicle is parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504338January 29, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I recently purchased a Hyundai Sonata hybrid with 132K miles on it and it has been driving fine for at least two weeks until a few days back the car has been displaying a recurring alarm on the dashboard telling " hybrid system warming! Safely Stop and Do Not Drive " now as soon as I turn on the vehicle the alarm comes on immediately. It's been a week since the car is technically inoperable because if I attempt to drive the car it makes this horrible grinding sound which is terrifying considering if I drive like this it would probably cause more damage to the car, and I have look for information on this issue and have found many of these cases over the years that I can relate to but unfortunately there's no a recall of this problem. I'm taking the car to the dealership soon but I don't have any hopes that they will find a permanent fix for this since nobody has apparently. I'm just trying find some help with this issue. So far I just have lots of regrets about this purchase and just hoping I can find some help with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504167January 28, 2023
EXTERIOR LIGHTING
We have had issues with the tail lights of the car not working properly. The lights have had issues with the daytime running lights not working or the brake lights not working. When we took it in they said that there was an issue with the wiring harness. I also noticed 4 separate hyundai sonata vehicles with they same body style in the last 2 days that appeared to be having the same issues. I think it is something to be checked out to see if there is an issue there because it is a major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504196January 28, 2023
EXTERIOR LIGHTING
Brake lights work inconsistently, burn hot, melt sockers, fall out of sockets and melt carpeted covers. Safety and fire concerns. Much info on this problem from other owners on various sites. PLEASE force Hyundai to fix these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504203January 28, 2023
SEAT BELTS
Our 2012 Hyundai Sonata Limited had some kind of seat belt recall done in 2017. Not sure what as we were not given any documentation. We are having problems engaging the Driver's seat belt that started in the last month of 2022. Hyundai keeps referring us to the local dealer to see if indeed it is part of that recall. The local dealer insists on charging $160.00 inspection fee, if it's covered Hyundai will be charged. A knowledgeable mechanic should be able to sit in the driver's seat and attempt to buckle the belt and know if it is covered, without charging $160.00. Pease help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503945January 27, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
While driving with foot on accelerator, acceleration/ current speed will randomly just stop. 1-1- Once i fully release the accelerator and then reengage the accelerator problem goes away. This is very random as to when it happens, and will happen multiple times in a row some times... and other times happens once and doesn't the rest of the trip. This seems to be more amplified occurrences when it is cold. 2- Safety is put at risk. 3- Not gone to dealer yet. 4- No inspection yet. 5- No warning messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504025January 27, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Car completely lost all power train systems while in motion after repair at dealership for HSG. Car was able to be restarted after shifting into park after complete stop. All instructions in user manual for restarting vehicle while in motion were followed but not successful. The vehicle died again pulling into dealership and the tech began diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503792January 26, 2023
STRUCTURE:BODY
Currently, Hyundai has issued a notification for extended warranty on a 2016 Hyundai Tucson and the Hyundai ELANTRA for an issue with the door latch system. However, this problem is occurring in several other Hyundai models. I own a 2016 Tucson and also a 2013 Sonata. the problem starts out usually when you try to open the door you have to pull the handle 2 to 3 times before it opens eventually it will not open at all. I had the problem fixed on the Tucson it was still under warranty, however, my 2013 Sonata rear driver side door just stopped opening from both the inside or the outside. I’ve watched videos on how to get the door open and I’ve looked up how to get it fixed. If I take it to the dealer it can cost up to $1500 which I don’t have. I don’t understand why it’s not a safety recall. I currently have one grand child who sits in a car seat in the back, and I only have one way of getting her in and out through the opposite door that opens , in another week, I will have a second grandchild to put in my car. I cannot install both car seats and use them if only one door opening. This is a safety hazard in all their vehicles. They use the same latch mechanism on all of their vehicles, if you look at YouTube, you’ll see hundreds of Tucson videos and if you search sonata you’ll find the same latch problem with sonatas. When I took my Tucson to be repaired, I asked about the Sonata and the repair person said if there’s no recall, I would have to pay to have it fixed. This is a safety issue because you can close your door and drive then Stop your car and try to open your door and it won’t open, and it is impossible to climb from the front seat to the backseat in a Sonata . There is no warning, It just happens. please look into this I need my doors fixed and I cannot afford $1500 to fix one door!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503864January 26, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The check engine warning light then became illuminated. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced a failure like NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted, and case was filed; however, the mechanic declined to repair the vehicle. The failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503895January 26, 2023
STEERING, ENGINE, SERVICE BRAKES
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503855January 26, 2023
POWER TRAIN
When driving on a highway and wanting to pass a car in front of me at around 70 mph, I depress the accelerate pedal, and the car suddenly lost the power and decrease the speed. I quickly floored the pedal, but nothing happened, nor did the tachometer revs up. Have to pull over on the shoulder and shift from Drive to Park, and from Park to Drive again, the problem solved. There were no warning light or error messages showed during the whole process. Almost got rear ended by the car behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata