Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11502651January 19, 2023
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that after her vehicle received an oil change by an independent mechanic; she was informed that the vehicle was consuming an excessive amount of engine oil. The mechanic informed her to monitor the oil consumption. The contact stated that upon starting the vehicle, an abnormal knocking noise was coming from the engine, with the check engine warning light illuminated. The vehicle was towed to a local dealer who had previously informed the contact that any damage done to the engine would be covered under a class action lawsuit. The contact submitted two claims to the manufacturer for an engine replacement; however, both claims were denied. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502664January 19, 2023
ENGINE
My husband was accelerating onto a highway and the engine failed. He was able to pull to the shoulder and brake to a stop. He was not able to start the car. He had the car towed to our mechanic and the mechanic reported that the engine seized, the engine had oil in it, and we needed to bring the car to the dealer to have it looked at. There were no lights, sounds, or warnings that there was a problem with the engine. This is the second engine failure for this car. The first failure was a fire and the engine was replaced. The dealer stated that it would take 3 weeks before they could look at the car. We brought it in 3 weeks later, 12/19/22. No-one has looked at the car. We don't know what the problem is, because they still have not looked at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502717January 19, 2023
STEERING
The steering wheel became stiff and I had to jerk it a little just to coast with the curves in the road. Took it to Hyundai and they said nothing was wrong and recalibrated the steering. The problem remained. A few months later there was a mechanical griding sound coming from the steering column while car was idle on several occasions. It eventually stopped and then the steering wheel was not in sync with turning the wheels causing a knocking sound. The plastic gear in the motor was bad and replaced by a mechanic. Vehicle now has additional sounds coming from the steering column and they suspect the power steering motor itself is bad. Sound/problem more noticeable when driving on a bumpy road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502513January 18, 2023
ENGINE
I have a 2016 Sonata with 81,000 miles, I was driving the car when I started hearing knocking noise under the hood and Suddenly the car cut off and wouldn’t start. No dash board lights came on. Prior to car shutdown. My safety was put at risk because the car cut off near the highway and I had to push the car to a safe location. The dealer confirmed that the engine needed to be replaced at $8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502102January 17, 2023
ELECTRICAL SYSTEM, STEERING
EPS and traction light came on when driving around 20mph making the wheel stiff and barely able to turn. Looked up 2011 Hyundai recalls and came across recall 143 regarding the steering column. Took car to dealer and they said no recalls found for my vehicle. I told them about what I found online and that I’m experiencing the same issues so I’m not sure why my 2011 wasn’t affected. They basically said too bad too sad. They still have my car so I’m hoping that they figure out my car should be apart of the recall campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502132January 17, 2023
ENGINE
Engine caught fire from unknown means.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11502193January 17, 2023
ENGINE
I own a 2018 Hyundai Sonata SE. The car now has 60,000 miles on it. I first reported to the Hyundai Dealership that my valves are "chattering" with acceleration up to 35 mph. I was advised my engine was low on oil. I completed a oil change and valves are still chattering. I was advised that the engine is dirty and I would have to pay for an engine cleaning at $350.00 After the cleaning the valves stopped chattering for about 1000 miles then the noise came back. I was then told to complete an oil consumption test. Part 1 of the test my car burned 2 quarts in 1000 miles. Part 2 with a cleaning my car burned .5 quarts after a cleaning, so it passed the oil consumption test. I was told by the dealership that after a couple of oil changes or around 6000 miles the car will burn oil again at the rate of over 1 quart per 1000 miles. The also told me that I would have to do the oil consumption test again. The dealership stated that the engine is faulty and and engine replacement is what needs to happen to correct the problem versus this band aid fix. I was also advised if I wanted to speed up the process don't check the oil between oil changes because it will burn 5 quarts of oil before the next oil change. This will cause the engine to lock up. THE ENGINE IS FAULTY IT NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502255January 17, 2023
ENGINE
I was driving the vehicle, it started making a weird noise, the console lights started flashing and then the engine shutdown and wouldn't start back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502297January 17, 2023
ENGINE
On January 6, 2023, I was driving on the interstate when suddenly the engine started vibrating, the check engine light came on, and I lost engine power. As I was in the left lane of a multilane interstate, I had to negotiate getting over to the right emergency lane. Because of the loss of power, I felt like this put me in a dangerous situation. Anyway, once I got pulled over, I had the vehicle towed to a Hyundai dealership. After diagnosing the vehicle, they say the vehicle needs a new engine. The vehicle had been consuming excessive oil since I purchased the vehicle in 2018 and has been getting progressively worse. At the time of the engine failure, it was burning about 1 quart of oil every 1000 miles. The dealership tried getting HMA to cover the engine replacement cost even though the vehicle was out of warranty but was denied. I've uploaded a picture of the technician's diagnosis and HMA's response to request for engine replacement coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502016January 16, 2023
POWER TRAIN
Driving this passed saturday and my car was jumping when i would slow it down to decrease my speed. Once my car got to 5mph it’ll jump forward then it would stop. When i went to accelerate it would pick up no speed until 40mph then the engine light came on. I went to get a diagnostic from autozone and it was my power train system having an issue. I have no clue what that was. Went to make an appointment for hyundai NO appointments for a month! What happens if the car shuts down on me? or doesn’t brake when i press on it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502054January 16, 2023
UNKNOWN OR OTHER
The motor locked and the car turned of completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502058January 16, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision warning is frequently inaccurately sensing collision even when no other vehicles are on the road. I am now afraid to use adaptive cruise control because I fear sudden breaking especially when merging lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501872January 15, 2023
STEERING
Electric power steering light has come on… when this happens the stirring wheel almost feels locked and when merging off the freeway this was a scary thing. Not sure how something like this can go out already and the car is only a little over 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501906January 15, 2023
STEERING
I want to report a safety concern to the NHTSA in regards to the 2016 Hyundai Sonata. In 2019, I took my Sonata in for repair work because the steering wheel locked up while I was driving the vehicle on the city streets. I was able to get over to the side of the road with a great amount of effort, turn the car off, turn the car back on, and the steering wheel was working again. Towards Oct/Nov time frame of 2019, my 20 year old son was driving the Sonata on a city street. He had the steering wheel lock up on him while he was driving. He, too, was able to manage to come to a stop and force the steering wheel, with a great amount of effort, to pull over into a parking lot. We were able to acquire control of the steering wheel again after turning the car off and turning it back on again. While my son was driving the car, in college, he had the same thing happen again. He was able to get it corrected and immediately get it to a Hyundai dealership where he was going to college. While the auto technician was driving the car, he too experienced the same problem. The technician was able to guide the car to a slow stop and eventually get it back to the dealership. I have all the paperwork stating this. Eventually the dealership was able to narrow down the problem to about 2-3 steering wheel angle sensors. Those were replaced, fortunately under warranty, and we were able to move on. The car was repaired in December of 2019. Just this week, on January 10th and 11th of 2023, I was driving the Sonata to and from work. On my way home from the hospital that I work at, the steering wheel locked up on me again while I was on an overpass in the city. I was able to manage getting the car home, but it took all my effort to be able to control/manipulate the steering wheel in to turning motions. I am a 6'5" / 226# man and it was extremely difficult for me to control the car and the steering wheel. This problem should not be recurring after 3 yrs from previous repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501802January 14, 2023
EXTERIOR LIGHTING
A family member alerted me that my passenger side brake light was out. I went and purchased a replacement bulb to change the light. As soon as I went to pull the old bulb out I noticed the housing the bulb sits in was warped, cracked, and discolored like it had been burned. The old bulb can't even be pulled out without having to break the bulb because the plastic is so warped. Being unable to change the brake light is a hazard because I can't alert other drivers when I am stopping. Also if the bulb got hot enough to burn the housing on the tail light it could have potentially started a fire. There weren't any warning lights that a brake light was out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501804January 14, 2023
FUEL/PROPULSION SYSTEM
The low pressure side fuel line on the vehicle has cracked and has a hole in it. Just above the back of the engine. Hyundai has issue a recall on this EXACT problem mid last year. However they say there is no open recall for my vehicle. This tells me Hyundai is NOT being honest about the amount of vehicles this has affected. When trying to reach Hyundai about this issue I simply get told there is not a recall for my specific vehicle. Vehicle stalls while driving and is very hard to start up after fueling. This is an extremely unsafe vehicle do to the strong possibility of fuel leaking on to the engine or exhaust while running. I find it completely irresponsible of Hyundai to potentially put someone’s life at risk by not including ALL vehicles of the model any year in their recall related to this problem. There was no warning of this issue other than the vehicle stalling or running rough at stops and not starting correctly after refueling. I have pictures to prove the issue. Please look into this matter seriously and hold Hyundai accountable for RECALLING all vehicles with this potential problem. Hyundai appears to be excluding or not being honest about the amount of vehicles that need to be fixed in their recall. Vehicle can catch fire and people can lose their lives cause of this negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501721January 13, 2023
STEERING
When driving the vehicle, the power steering stops working causing the steering to become very difficult to operate. It has created very hazardous situations. I’m very nervous when driving the vehicle due to the seriousness of the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501582January 13, 2023
ENGINE
The contact owned a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle was shaking uncontrollably and stalled. The accelerator pedal was depressed but the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,203.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501593January 13, 2023
ENGINE
ENGINE SEASED UP OUT OF NO WHERE IN THE MIDDLE OF AN INTERSECTION NO SOUNDS NOTHING JUST STOPPED RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501644January 13, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving from a stationary position, the vehicle sputtered and vibrated while attempting to accelerate. Additionally, it was discovered that the engine was consuming 1-quart of engine oil per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test. The cause of the failure was not yet identified. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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