Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11530094July 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE
While driving car engine compartment caught on fire. Unknown to me two passing motorist alerted me I pulled over at that time engine was on fire. Fire extuginsh using extuginsher. Car towed to major hyundai of Stroudsburg 1534 north main Stroudsburg PA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11530097July 3, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Complete engine failure while driving. Car completely shut off and will not restart. It did not give any warnings prior to happening. Also cruise control stopped working months prior to this engine failure. Took to mechanic and he stated there is recalls on this vehicle and need to turn it in. I have also received mail stating the same about recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530102July 3, 2023
ENGINE
My vehicle suddenly started to hesitate at a stop light and lunge forward, and the check engine light came on. After trying to drive 45 mph down a road, and get on a highway to avoid stoplights, the vehicle started to gradually slow down and would not accelerate. I managed to drop it off at a nearby auto shop (on a Sunday) and then went in the next day to see what the diagnosis was, and they said I was down 3 quarts of oil and the engine has a serious defect P1326 code, meaning it is consuming oil in parts of the engine it should not be entering. They recommended an entirely new engine, at a cost of around $8000.00, for a 2013 Hyundai Sonata that is not even worth $3500. I have researched this problem, and apparently Hyundai and Kia are actively in a lawsuit over this very problem on many of their vehicles. They are refusing to take responsibility for this issue and are trying to put the repairs on to the customer, for a defect that is a serious safety issue. The car can suddenly stop while on a highway. Hyundai needs to correct this issue for all customers. Unfortunately, we own two Sonata's (and an Elantra that doesn't seem to have the same engine problem) and so we are now faced with suddenly having to find alternate transportation for two vehicles that we have to check the oil levels on daily, and add as indicated, since the engine is consuming the oil at a rapid rate. For clarity, I had only driven approximately 2000 miles after my most recent oil change, and this issue occurred, when I should have been able to drive a minimum of 3000-5000 miles without concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530145July 3, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that upon turning off the vehicle, the rear brake lights remained illuminated. Due to the failure, the vehicle failed to start up due to the battery being drained overnight. The contact researched the failure and discovered how to disconnect the brake lights to prevent the battery from being drained. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530153July 3, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
Came Home Saw that the break lights were on in my Sonata. Tapped the brake pedal, they went off. Came home the next day same thing. I found a re call (google) for stuck brake lights. 2011 - 2012 Sonatas. I purchased the car used, and was informed that everything is working and in order. I'm just curios if there were any other reports concerning this matter?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530209July 3, 2023
ENGINE
Hyundai NHTSA Campaign Number 17V-226 metal debris engine damage recall. My Hyundai Sonata engine was replaced by AAA car care center at 6517 Richmond Rd Williamsburg, Virginia 23188-7204in August/September 2022. Hyundai refuses to reimbursement cost. The General Manager contact phone is [XXX] Opt. [XXX]. Please advise, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530218July 3, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
Left driver side rear and front headlamps would burn out, after time noticed the left headlamp flickering 9n and off while driving at night in auto mode, also inside dash lights dimming, also left driver side seat will not adjust, this is a Hazzard for myself and others while driving at night, with lights malfunctioning, was pulled over by highway patrol, and given a warning to fix headlamp.Issue has not been inspected by anyone and the vehicle can be inspected upon request, no dash or warning lights have came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530231July 3, 2023
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
I first noticed an issue with the voice resignation which also is effecting the messages navigation phone and just recently the lane assist and radar. For 2 weeks I have tried to address this with Hyundai customer service with no proper response the dealer service I stating the computer head is at fault but they have no idea when they will get one from Hyundai. I know the service people will be keeping the car for week to resolve this since the whole dashboard will be removed. I was told a representative from hyundi will be contacting me on the 5th wich I doubt will happen because when I had a problem in April 2023 I was told the same thing I had the phone nearby all day and no one ever called and I am assuming the same will happen on the 5th. This is not a dealer or service dept issue it's a hyundi problem and I am reluctant to use any of the assisted driving or rely on the safety components that this car is individually installed with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530147July 3, 2023
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact received notification of the NHTSA Campaign Number: 22V746000 (Power Train) however, the contact stated that on numerous occasions while driving at various speeds, the accelerator pedal was depressed however, the vehicle decelerated and went into "fail-safe" mode. The vehicle was taken to the dealer where it was diagnosed that the transmission control unit software needed be updated. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that prior to the recall repair, while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The vehicle was taken to the dealer and the transmission was replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and an appointment was scheduled to take the vehicle back to the dealer. The failure mileage was approximately 12,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530031July 2, 2023
ENGINE
The engine has a oil consumption issue. Our vehicle has had oil consumption issue since 55000 miles when the vehicle was still under warranty, the dealer sold me a oil pressure sensor and the vehicle had no oil in it. Which I found out about later. The vehicle is a hazard due to fact that with the oil consumption the engine could lock up while driving and become a hazard in the roadway. After burning over a quart of oil every 1000 miles the dealer explained it is normal consumption per Hyundai guidelines. That is a complete oil change in-between oil changes. After bringing this up to the dealer. they performed a oil consumption test and the vehicle failed. Dealer wanted to charge me $1100 dollars to perform an engine flush and warranty only pays 2 hours for this procedure. They performed the procedure at their cost. Another oil consumption test is performed and it failed as well. The dealer put in for an engine replacement and want me to pay $4000 of the bill for the new engine. Which only has a 12 month or 12000 mile warranty on a new engine. I have done all of the services required for this vehicle the Hyundai has dragged their feet for over a year. I do not feel I should have to pay anything for a known issue with Hyundai. The dealer don't get paid that much for warranty and I feel they are trying to pass the cost onto the customer. When the warning lamp illuminates there is on 2 quarts left in the engine and this engine take 5 quarts to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530044July 2, 2023
ENGINE
Car burns 1 qt of oil every other day afraid going to cut off and blow up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529888July 1, 2023
ENGINE, UNKNOWN OR OTHER
The engine appears to have seized. No engine light, smell, sounds or warnings to indicate there was an issue. However, now my car will not start. The engine also will not turn over manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529919July 1, 2023
ENGINE
With no prior warning lights, motor in the vehicle started making knocking noise and hesitating, check engine light turned on while driving on the freeway. The vehicle has been inspected by central valley Hyundai in modesto ca and they said cylinder 1 & 3 failed in the piston bearings. In a text from the certified technician he said there was nothing I did to cause it. He said when the bearings fail it causes internal damage to the engine, and that my 2016 engine will need to be replaced with only 109,000 miles. This exact bearing failure is a known issue on many other vehicles from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529934July 1, 2023
ENGINE
Extremely high oil consumption. Defective, faulty engine. Smoke from tail pipe on acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529847June 30, 2023
SUSPENSION
The rear suspension became corroded and one of the coils or bars broke off while driving. After the coil from the suspension broke off, it punctured a tire, which blew while driving. Thankfully, I had just exited the interstate, otherwise this would've happened at high speeds. This is a known issue that has previously been reported in a recall (113). The vehicle is registered in Ohio and has been since 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529643June 29, 2023
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Starting 6 months ago air bag light is on constantly. Horn stopped working, speed control doesn't work. The whole steering wheel and buttons with horn doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529520June 29, 2023
ENGINE
In mid-May I was on my way to a funeral about 3 and a half hours away. While going about 80 mph on the interstate, several lights appeared and my car quickly decelerated and would not accelerate. Luckily I had just gotten past the barriers on either side and was able to over to the left of the interstate. I turned the car off, waited a minute, and turned it back on. There were no lights and it accelerated fine. On the way home from the funeral I noticed a small rattling noise (like an acorn in the hood or something). I quickly made an appointment with the dealership to have the fuel injector recall fixed and to have them check on the noise. They claimed they couldn't do anything if there weren't any lights current on. They also claim they didn't hear the noise when they drove around. A month later I'm on the interstate in the far left, the check engine light starts flashing, my car decelerates and I am unable to accelerate. I went from 80 to 60 in a dangerously short time. I put on my flashers and fortunately other drivers let me over so I could pull off on the shoulder. I shutter to think what would have happened if other cars had not been paying attention. I called Triple AAA to have it towed to the dealership. The dealership let me know they had about 50 Sonatas ahead of me on the waiting list to get a new engine (a huge RED FLAG). I still don't know if I need a new engine because they haven't looked at it yet. But I do know that Hyundai better do a recall soon because not everyone will be as fortunate as I was while on the interstate. This will have deadly consequences if not remedied soon. Mileage: 91, 561
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529529June 29, 2023
ENGINE
My vehicle lost acceleration and the check engine light started flashing June 8 2023. I took to Mike the mechanic and they changed a knock sensor. Picked up car and the car lost acceleration and the check engine light started flashing AGAIN! The car has been sitting at the dealership since June 13. I've talked with hyundai corporate and given a case number bit my car hasn't even been looked at yet! I'm told my car has a lifetime warranty but I can't afford this rental for $300 a week! I'm on week 3 now. The dealership and corporate are not being helpful AT ALL!!! I need my car back asap!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529582June 29, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle stalled without warning. Due to the failure, the vehicle was initially towed to a dealer and the contact was informed that the dealer would be unable to service the vehicle until November 2023. The vehicle was then towed to a Honda Leander (9550 183A, Leander, TX 786410) and was diagnosed with engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529583June 29, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The issue is UNKNOWN. On may 23,2023 I exited my car… maybe less than 10 minutes returned to car to go on with my day pressed the start button and it burst into flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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