Honda Passport Complaints

1,683 consumer complaints on file.

#10004143January 17, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002664January 14, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I EXPERIENCED 2 CIRCUMSTANCES ON THIS DAY IN WHICH THE VEHICLE ACCELERATED ON ITS OWN. OUR TWO CHILDREN, THEN AGES 4 AND 3, WERE ALSO IN THE VEHICLE THE FIRST INCIDENT WAS WHEN I WAS BACKING INTO A PARKING SPACE AT MY DAUGHTERS DANCE STUDIO, THE DANCE WORKS ON ROUTE 125 IN BRADFORD, MASSACHUSETTS, MY FOOT WAS ON THE BRAKE AND THE VEHICLE PROCEEDED TO ACCELERATE ON ITS OWN AND IT CRASHED INTO THE BUILDING BEHIND THE VEHICLE. NO DAMAGE WAS DONE TO THE VEHICLE AT THIS POINT. ON THE SAME DAY, THIS OCCURRED AGAIN AS I WAS COMING OFF OF ROUTE 93 AT EXIT 3 IN SALEM, NH. AGAIN, IN THE VEHICLE WERE MYSELF AND OUR TWO CHILDREN. AT THIS TIME, I WAS COMPLETELY STOPPED AT THE END OF THE RAMP, MY FOOT WAS ON THE BRAKE, AND THE VEHICLE ACCELERATED ON ITS OWN AGAIN AND CRASHED INTO THE VEHICLE IN FRONT OF ME. BOTH VEHICLES SUSTAINED DAMAGE DUE TO THIS INCIDENT. I SUBSEQUENTLY HAD THE VEHICLE TOWED BY AAA TO ROCKINGHAM HONDA IN SALEM, NH. THE REPORT FROM ROCKINGHAM HONDA STATED THE VEHICLE HAD 5 ACCELERATOR PEDAL POSITION SENSOR CODES STORED. THE SENSOR WAS REPLACED AND ADJUSTED. THE POTENTIOMETER CIRCUIT BOARD OF WAS CONTAMINATED WITH GREASE, WHICH THE REPORT STATED WAS THE PROBABLE CAUSE OF THE VEHICLE ACCELERATING. THESE INCIDENCES PLACED ME, MY CHILDREN AND THOSE IN CLOSE CONTACT WITH THE VEHICLE IN GREAT DANGER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10002665January 14, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON DECEMBER 6, 2002, I HAD JUST EXITED ROUTE 495 AT EXIT 51 B ONTO ROUTE 125 NORTH IN HAVERHILL, MA. THE TRAFFIC WAS MOVING SLOWLY ON ROUTE 125. AS I WAS INCHING ALONG IN THE TRAFFIC, I HAD COME TO A COMPLETE STOP. AT WHICH POINT, THE VEHICLE STARTED TO ACCELERATE ON ITS OWN AGAIN. THE VEHICLE CAME WITHIN INCHES OF CRASHING INTO THE VEHICLE IN FRONT OF ME. LUCKILY, I THOUGHT FAST AND THREW THE VEHICLE INTO NEUTRAL, IT CONTINUED TO ACCELERATE VERY HIGH FOR A FEW SECONDS, I WAITED UNTIL IT CAME DOWN BEFORE CONTINUING TO DRIVE. I DROVE HOME AND CALLED ROCKINGHAM HONDA SERVICE, SPOKE TO DAVID JOSEPHS TO NOTIFY HIM OF THE RE-OCCURRENCE OF THIS PROBLEM. I HAD THE VEHICLE TOWED TO ROCKINGHAM HONDA AGAIN BY AAA. ROCKINGHAM HONDA HAD THE VEHICLE FOR 2 DAYS, THERE WERE NO CODES STORED AND THEY COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002666January 14, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON JANUARY 10, 2003, I WAS PULLING INTO A FLEET ATM MACHINE PARKING SPACE. OUR TWO CHILDREN WERE IN THE VEHICLE ALSO. AS I WAS APPLYING THE BRAKES TO PARK THE VEHICLE, THE VEHICLE PROCEDED TO ACCELERATE VERY HIGH AND CAUSED THE VEHICLE TO SURGER FORWARD AND HIT THE POLE IN FRONT OF THE ATM. THIS CAUSED DAMAGE TO THE FRONT BUMPER. HAD THAT POLE NOT BEEN THERE, I COULD HAVE CRASHED INTO THE BUILDING. I HAD THE VEHICLE TOWED TO THE HONDA DEALER IN SALEM, NH THE FOLLOWING DAY. HONDA STATES THAT AGAIN THERE WERE NO CODES STORED. HOWEVER, THE THROTTLE SENSOR WAS OFF BY 2 DEGREES, SO THIS WAS ADJUSTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10002444January 9, 2003
WHEELS
THE CONSUMER STATED THE WHEELS COULD NOT BE REMOVED FROM THE VEHICLE FOR REPAIR, THE DEALER HAS BEEN NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001396January 9, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
HAD THE SAME PROBLEMS AS RECALL #00V414000 TIE ROD WEAR. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS BOOT ON TIE ROD HAD CRACKED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002127January 6, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS HAD WORKED INTERMITTENTLY DURING USE. THE DEALER WAS CONTACTED. PH SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000709January 3, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
MY 1999 HONDA PASSPORT'S ABS LIGHT REMAINS ILLUMINATED AFTER IT'S SELF DIAGNOSTIC TEST. I HAVE TAKEN IT TO THE DEALER WHO INDICATED THAT DIAGNOSTIC CODES REQUIRE THE MAIN ABS COMPUTER MODULE TO BE REPLACED. WHEN THE LIGHT IS LIT, THE ABS SYSTEM IS INOPERATIVE. THIS IS A SAFETY HAZARD. THE LIGHT OCCAISIONALLY DOES GO OFF AFTER SELF DIAGONOSTICS, ABOUT 2% OF THE TIME. HONDA CLAIMS THERE IS NO RECALL ON THIS VEHICLE, EVEN THOUGH ISUZU INDICATES THAT THEIR RODEO, WHICH IS THE SAME VEHICLE AND MODEL YEAR DOES HAVE A VOLUNTARY RECALL IN PLACE FOR FAULTY ABS MODULE, WHICH ALTHOUHG IT APPEARS UNRELATED TO THIS PROBLEM, WOULD ALSO SOLVE THIS PROBLEM AS THE ABS MODULE IS REPLACED IN THIS SAFETY CAMPAIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001229December 31, 2002
VEHICLE SPEED CONTROL:LINKAGES
AS THE CONSUMER WAS PULLING INTO THE GARAGE, THE VEHICLE ACCELERATED SUDDENLY, THE CONSUMER WAS UNABLE TO STOP THE VEHICLE, AND CONSEQUENTLY HIT HER SON WHO WAS PLAYING IN THE GARAGE. RECALL#021002001 *JB *DT *SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#770722December 11, 2002
WHEELS
THE TWO SHOPS I VISITED (MIDAS AND GOODYEAR) SAID THIS IS A VERY COMMON PROBLEM WITH ISUZU RODEO AND TROOPERS, AND HONDA PASSPORTS. THEY THOUGHT IT HAD BEEN RECALLED BY NOW. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023864December 6, 2002
SEAT BELTS
WHEN USING THE SEAT BELTS TO RESTRAIN CHILD SEATS, THE BELTS WOULD START TO UNRAVEL AS IF FRAYED. THE PROBLEM IS ONLY OCCURING ON THE DRIVER'S SIDE. HAD TO REPLACE THE SEAT BELTS 3 TIMES BECAUSE OF UNRAVELING. THE CHILD SEAT IS INSTALLED CORRECTLY. COSCO ALPHA OMEGA. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023669December 4, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023493December 2, 2002
VEHICLE SPEED CONTROL
WITH THE BRAKES APPLIED, THERE WAS A SUDDEN POWER SURGE, GAS PEDAL WENT TO THE FLOOR AND ENGINE WAS RACING. CONSUMER HIT HER SON AND LANDED IN THE GARAGE. MANUFACTURER NOTIFIED. TS *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8023382November 26, 2002
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE STARTED TO ACCELERATE ON ITS OWN WITH OUT PRESSING ACCELERATOR. CONSUMER STATES AFTER TAPPING ON BRAKE VEHICLE STILL WOULD NOT SLOW DOWN. CONSUMER HAD TO USE EMERGENCY BRAKE TO STOP VEHICLE. DEALER REPLACED THE ACCELERATER CABLE. PLEASE DESCRIBE FURTHER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770015November 22, 2002
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770023November 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WAS ADVISED BY A HONDA TECHNICIAN THAT IT WAS AN EMISSIONS PROBLEM BUT THE CODE THAT CAME UP DOESN'T SHOW WHAT IS WRONG. THEY REPLACED THE GAS CAP BUT THAT DIDN'T RESOLVE THE PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023111November 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT INTERMITTENLY WHEN DRIVING AND DECELERATING TO A COMPLETE STOP, THE VEHICLE WILL SLOW DOWN, BUT ONCE STOPS WILL "LURCH" FORWARD ALMOST CAUSING COLLISIONS WITH OTHER CARS. THE DEALER HAS NOT BEEN ABLE TO DETERMINE THE CAUSE. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023061November 20, 2002
SERVICE BRAKES, HYDRAULIC
THE BRAKING SYSTEM IS NOT WORKING ACCORDING TO THE CONSUMER THE STOPING DISTANCE HESITATE. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769562November 11, 2002
SEAT BELTS:FRONT:RETRACTOR
AUTOMATIC SEATBELT RETRACTOR ON PASSENGER'S SIDE IS SENSITIVE. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769134October 31, 2002
SERVICE BRAKES, AIR:ANTILOCK
MY ABS LIGHT IS ALWAYS ON AND IT HAS BEEN INTO THE HONDA DEALER AND THEY COULD NOT LOCATE THE PROBLEM. I HAVE HAD A TO USE MY BRAKES IN A QUICK MANNER AND HAVE FOUND THAT THEY LOCK UP. I HAVE TWO SMALL CHILDREN AND THIS IS A MAJOR CONCERN FOR ME. I FOUND A RECALL ON THE SAFETY ALERTS THAT SAID THERE WAS A RECALL FOR THIS PROBLEM ON THE 98 HONDA PASSPORT. I TOOK THE NHTSA CAMPAIGN NUMBER (021002001) CALLED HONDA CUSTOMER SERVICE AND THEY HAVE NO RECORD OF THIS RECALL. I TRIED THE LOCAL HONDA DEALER AND THEY COULD NOT FIND ANYTHING EITHER. THEY TOLD ME THERE WAS NOTHING IN THEIR BULLETINS REGARDING ABS. MY CONCERN IS I HAVE BEEN HAVING TROUBLE WITH THE ABS, I HAVE TWO SMALL CHILDREN AND THIS HAS BEEN BROUGHT TO MY ATTENTION YET NO ONE CAN FIND THIS CAMPAIGN ID NUMBER 021002001 LINKED TO MY HONDA PASSPORT. IF THERE IS ANYTHING THAT CAN BE DONE PLEASE CONTACT ME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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