GMC Terrain Complaints

3,167 consumer complaints on file.

#11254057September 9, 2019
ENGINE
2.4 ECOTEC ENGINE BURNING OIL. HAD OIL CHANGE DONE WITHIN LESS A MONTH, HAVE 2,000 MILE TO GO BEFORE NEXT OIL CHANGE AND VEHICLE WAS SAYING 51% OIL LIFE LEFT. THE VEHICLE START KNOCKING, TOOK IT TO MECHANIC TO HAVE LOOK AT AND IT WAS 3QUARTS DOWN AND I JUST HAD AN OIL CHANGE DONE 5WEEKS AGO FROM THIS DATE 09/09/19. MECHANIC SAID I WAS LUCKY THAT I CAUGHT WHEN I DID OR THE ENGINE WHEN HAVE GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253763September 7, 2019
AIR BAGS
TAKATA AIRBAG THE AIRBAG LIGHT HAS COME ON AND I SEE A PREVIOUS RECALL BUT NOW NONE THAT APPLY TO MY VEHICLE. CAN YOU ADVISE IF THIS IS SOMETHING THAT FALLS UNDER THE PRIOR RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253680September 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO AND BACK-UP CAMERA DID NOT WORK. THE VEHICLE WAS TAKEN TO GREEN BUICK GMC (563-484-5147, LOCATED AT 3210 E KIMBERLY RD, DAVENPORT, IA 52807) WHERE IT WAS DIAGNOSED THAT THE RADIO UNIT NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE UNIT WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253333September 5, 2019
VISIBILITY/WIPER
I WAS DRIVING OUR VEHICLE ON 8/28/2019 AND THE WINDSHIELD WIPERS STOPPED WORKING DURING A DOWNPOUR. LUCKILY WE HAD GOTTEN OFF OF THE HIGHWAY, WERE CLOSE TO HOME, AND WERE ABLE TO SLOWLY MAKE IT HOME, BUT HAD THE FAILURE HAPPENED ON THE HIGHWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC. TOOK THE CAR TO OUR MARTYS BUICK/GMC IN KINGSTON, MA AND THEY INFORMED US THAT THE WIPER MODULE AND TRANSMISSION ASSEMBLY HAD FAILED AND WE HAVE TO VEHICLE REPAIRED FOR ROUGHLY $400. THIS ISSUE HAS BEEN WELL DOCUMENTED AND RECALLS ISSUED IN CANADA FROM THIS MAKE, YEAR, AND MODEL VEHICLE. NO SO IN THE US. THIS IS ABSOLUTELY UNACCEPTABLE AND NEEDS TO BE RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253155September 4, 2019
SEATS
I ENTERED THE VEHICLE AND SAT IN THE FRONT PASSENGER SEAT. WHEN I SAT DOWN AND STARTED TO PUT ON MY SEAT BELT, I HEARD A LOUD POP AND THE SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THIS OCCURRED BEFORE THE VEHICLE WAS IN MOTION. I LOOKED UNDER THE SEAT AND NOTICED A BOLT HAD SNAPPED ON THE BOTTOM SEAT FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253285September 4, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED MORE THAN 20 MPH. THE CONTACT NOTICED OIL AND TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE CONTACT STATED THAT SHE RECEIVED A LETTER FROM THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE WAS TAKEN TO CASTLE BUICK GMC (LOCATED AT 7400 W CERMAK RD, NORTH RIVERSIDE, IL 60546, (708) 442-7474) WHERE IT WAS DIAGNOSED THAT MULTIPLE UNKNOWN REPAIRS WERE NEEDED ON THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252863September 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252214August 29, 2019
STRUCTURE:BODY
THE POWERED LIFT GATE RAISED ALL THE WAY UP (AS REQUESTED), THEN DROPPED UNEXPECTEDLY ON MY WIFE'S BACK AND HEAD THEN RAISED AGAIN THEN DROPPED AND LATCHED. THE POWERED LIFT GATE REPEATS THIS UPON EVERY REQUEST TO OPEN AND WILL NOT REMAIN OPEN, MAKING THE REAR CARGO AREA BASICALLY USELESS. THE LIFT GATE IS VERY HEAVY AND COULD POSSIBLY INJURE SOMEONE WHEN DROPPING DOWN UNEXPECTEDLY. THE VEHICLE WAS PARKED IN OUR GARAGE UPON THE FIRST TIME AND THE VEHICLE HAS BEEN PARKED EACH TIME THE LIFT GATE WAS REQUESTED TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252021August 28, 2019
ENGINE, UNKNOWN OR OTHER
THE VEHICLE HAS EXCESSIVE OIL CONSUMPTION. I HAVE TO KEEP ADDING MOTOR OIL A COUPLE WEEKS AFTER DOING OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252058August 28, 2019
FUEL/PROPULSION SYSTEM
MY VEHICLE IS UNDER 60K MILES AND ONE DAY I WOKE UP WENT TO DRIVE IT MY ENGINE LIGHT CAME ON AND MY VEHICLE STARTED TO SPUTTER AND TRY TO DIE OUT WHILE DRIVING IN A SCHOOL ZONE GOING 20 MPH. THEN AFTER MAKING IT TO MY DESTINATION I PLACED THE VEHICLE IN REVERSE AND IT DIED OUT ON ME. I STARTED IT RIGHT BACK UP IT DIED AS SOON AS IT HIT REVERSE AGAIN. FINALLY I WAS ABLE TO START IT AND COAST BACKWARDS THEN PLACE IT IN DRIVE. I HAD RECENTLY GOTTEN GAS AND THOUGHT MAYBE SOMETHING WAS WRONG WITH THE GAS BUT IM SEEING THIS IS A PROBLEM FOR MORE PEOPLE THAN JUST ME. SO DISAPPOINTING BC IT IS A LEASE AND MY LEASE IS UP IN ONE MONTH SO NOW IM HELD LIABLE TO FIX A PROBLEM THAT I FEEL LIKE SHOULD BE A RECALL. I'VE ALWAYS STAYED UP ON MY OIL CHANGES, AND MAINTENANCE AND IM VERY DISAPPOINTED IN THE QUALITY OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252127August 28, 2019
VISIBILITY/WIPER, WHEELS
WIPER TRANSMISSION FAILED IN A RAIN STORM WITH 70000 MILES. SAME PROBLEM AS 2013 TERRAIN. REPLACED ALL 4 TIRES AT 65000 DO TO 2 TIRES LOSING AIR SINCE NEW, WHEN THEY WERE REPLACING VALVE STEMS TWO OF THEM FELL OUT DUE TO NOT INSTALLED RITE FROM FACTORY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251849August 27, 2019
ELECTRICAL SYSTEM
WHEN I STARTED MY VEHICLE THE RADIO DID NOT POWER ON. THE REVERSE CAMERA IS NOT WORKING NOR THE BLUETOOTH OR ANY OTHER FUNCTION WITH THE RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246314August 26, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION, MY CRANK SHAFT BROKE IN HALF DUE TO MY CAR CONSTANTLY BURNING OIL & NOW I NEED A NEW ENGINE & IT ONLY HAS 103,000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245895August 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL MY CAR HAS BEEN THROWING A ENGINE POWER REDUCED AND SERVICE STABIL TRAK LIGHT. I HAVE HAD IT IN THE SHOP FIVE TIMES NOW, AFTER REPLACING A COOLANT SENSOR WHICH IS A CODE IT THROUGH, IT HAS THROWN THREE PEDAL SENSORS, AFTER REPLACING IT THE FIRST TIME THE MECHANIC PLACE TOLD ME THE PEDAL WAS BAD, SENT IT BACK REPLACED IT AGAIN AND THE LIGHT CAME BACK ON. THIS HAS BEEN GOING ON SINCE THE BEGINNING OF MAY AND STILL NOT RESOLVED. I HAVE READ SEVERAL OTHER PEOPLE POST ABOUT THIS ON THEIR TERRAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245016August 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40-70 MPH, THE VEHICLE LOST POWER AND INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO SHAMALEY BUICK GMC (LOCATED AT 955 CROCKETT ST, EL PASO, TX 79922, (915) 231-4000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95389790118. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245047August 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CAR MAKES A RUBBING NOISE WHEN AND ONLY WHEN YOU STOP. ALSO MY FORWARD COLLISION ALERT COMES ON WHEN NOTHING IS IN FRONT OF ME. SOMETIMES IT WON'T EVEN COME ON WHEN A CAR IS IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244703August 17, 2019
ENGINE
CAR IS NOT READING THE CORRECT AMOUNT OF OIL IN SUV. SUV STARTED TO RUN BADLY THEN TIMING WENT OUT. NOW I NEED A NEW ENGINE AND IM STILL PAYING A CAR NOTE. NO ONE IS WILLING TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244381August 16, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY CAR SHUT OFF ONCE WHILE I WAS IN IDLE AT A RED LIGHT AND SECOND TIME WHEN I WAS BACKING UP INTO A PARKING SPOT SOME ONE WHO WAS DRIVING OPPOSITE ME COULD HAVE HIT ME WHEN THE CAR ABRUPTLY STOPPED. LUCKILY THEY WERE GOING VERY SLOW AND STOPPED WHEN MY CAR STOPPED. THE ENGINE SHUTS OFF AS WELL AS THE LIGHTS ON THE DASH BUT WHEN YOU PUT IT IN PARK AND START IT UP AGAIN THE ENGINE STARTS BACK UP AND NO CHECK ENGINE LIGHTS APPEAR. CAN YOU PLEASE LOOK INTO THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244455August 16, 2019
AIR BAGS
WAS IN AN ACCIDENT, HIT FROM BEHIND AND THE DASH STATED THE AIR BAGS WERE DEPLOYED, THEY WERE NOT. THE SMELL OF GUN POWDER MADE IT SEEM LIKE THEY WERE TRIGGERED BUT DID NOT DEPLOY. I WAS AT A FULL STOP AND WAS HIT ON A 2 LANE ROAD THE DRIVER HIT ME AT APPROX. 45 MPH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11243467August 13, 2019
AIR BAGS
OUT OF NO WHERE MY CAR IS TELLING ME TO SERVICE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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