GMC Terrain Complaints
3,167 consumer complaints on file.
- #11307865February 8, 2020VISIBILITY/WIPER
THE WIPERS STOPPED WORKING DURING SEVERE INCLEMENT WEATHER; ALMOST CAUSING A WRECK DUE TO THE INABILITY TO SEE THROUGH THE WINDSHIELD. THE VEHICLE WAS IN MOTION ON A HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307631February 7, 2020ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A SERIOUS PROBLEM WITH MY CAR THE DEALERSHIP TO ME MY COIL IGNITION HAS A CRACK IN IT AND THE IS A LOT CARBON BUILD UP. I JUST BOUGHT THE CAR IN APRIL OF 2019 & I WAS TOLD BY CAR-FAX THE CAR HAD A 165 POINT INPECTION DONE ON IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307637February 7, 2020VISIBILITY/WIPER
THE BALL JOINTS IN THE WINDSHIELD WIPER MODULE CORRODED OVER TIME AND FELL OUT OF THE SOCKET. THIS CAUSED BOTH OF THE WIPERS TO STOP OPERATING WHILE USE IN RAIN CONDITIONS. THE WINDSHIELD WIPERS CONTINUE TO BE INOPERABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307831February 7, 2020ENGINE
I HAVE A LEAKING REAR MAIN SEAL. THIS SHOULD BE COVERED UNDER GM BULLETIN 14882. I HAD A GM TECHNICIAN INSPECT THE VEHICLE AT GLOCKNERS CHEVROLET AND GMC DEALER IN PORTSMOUTH, OHIO. HE SAID THE DEAL IS LEAKING DO TO A CLOGGED PCV VALVE. THIS IS THE VERY THING COVERED IN THE BULLETIN BUT THEY REFUSE TO FIX IT BECAUSE THE VIN DOES NOT MATCH. THIS IS HAPPENING ON NUMEROUS GM VEHICLES WITH THIS ENGINE IT SHOULD BE COVERED UNDER WARRANTY. THE TEMPERATURE HAS BEEN BELOW FREEZING HER FOR THE LAST COUPLE DAYS. I DROVE THE VEHICLE APPROXIMATELY 10 MILES FROM WORK TO THE DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307372February 5, 2020POWER TRAIN
TRANSMISSION WILL NOT ENGAGE IN ANY GEAR, HAS GONE COMPLETELY NONFUNCTIONAL. I HAVE RESEARCHED THE PROBLEM AND NOTICE THAT EVERY COMPLAINT IS THE SAME REGRADING THE TRANSMISSION. SAME MILEAGE AS OTHERS AND THIS PROBLEM OCCURS, THERE NEEDS TO BE A RECALL ON THIS MATTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307379February 5, 2020POWER TRAIN
TRANSMISSION NOT FUNCTIONAL, WILL NOT ENGAGE INTO ANY GEAR,AND WENT OUT WHILE DRIVING. I'VE SEEN MULTIPLE COMPLAINTS ONLINE WITH SANE PROBLEM. RECALL NEEDS TO BE DONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307177February 5, 2020VISIBILITY/WIPER
WHILE DRIVING THE WINDSHIELD WIPERS STOP WORKING. THIS IS VERY DANGEROUS AT NIGHT DURING PERIODS OF INTENSE RAINFALL. THIS HAS HAPPENED ON TWO OCCASIONS. ONCE AT NIGHT DURING HEAVY RAINFALL WITH THE WIPERS AT A HIGH CONTINUOUS SETTING ON A TOWNSHIP ROAD WITH NO LINES. ON THE OTHER OCCASION I WAS DRIVING ON A DIVIDED HIGHWAY DURING DAYTIMEWITH LIGHT RAINFALL WITH THE WIPERS ON THE INTERMITTENT SETTING. THIS IS A DESIGN PROBLEM IN WHICH A PLASTIC GROMMET DEFORMS ALLOWING IT TO FALL FROM A STEEL BALL WHICH IS PART OF THE LINK WHICH CONNECTS THE WINDSHIELD WIPER MOTOR TO THE 'TRANSMISSION' THAT POWERS BOTH WIPERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306964February 4, 2020AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE DRIVER'S AIR BAG BUSTED OPEN, SMOKED AND EMITTED DEBRIS BUT DID NOT DEPLOY. THE SERVICE AIR BAG LIGHT ILLUMINATED. THE CONTACT AND A NINE-YEAR OLD CHILD IN A BOOSTER SEAT, IN THE BACK SEAT OF THE VEHICLE SUSTAINED INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT. THE CONTACT CALLED THE STAN MCNABB CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT 200 N. JACKSON ST, TULLAHOMA, TN 37388 AND WAS TOLD THAT THE INFORMATION WOULD BE ENTERED IN THE CONTACT'S FILE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 2
- Deaths:
- 0
- #11307054February 4, 2020ENGINE, UNKNOWN OR OTHER
I HAVE ONLY HAD THE VEHICLE SINCE 11/2019. IT TWICE HAS HAD THE CHECK ENGINE LIGHT TO COME ON. THE FIRST TIME IT WAS IN 12/2019. THE CHECK ENGINE LIGHT WAS ON FOR ABOUT A WEEK. THE AUTO START WAS NOT WORKING, AND THE ONLY ISSUE I SEEN WAS THAT IF IT SAT RUNNING FOR A WHILE LIKE FOR INSTANCES, WARMING UP, IT FLOODED AND THE ENGINE WOULD CONTINUE TO RUN A FEW SECONDS AFTER IGNITION KEY WAS TAKEN OUT OF THE IGNITION. ENGINE WOULD STOP AFTER BUBBLING TO A STOP. THEN THE CHECK LIGHT WENT OUT AND EVERYTHING WORKED PROPERLY. BUT, ON 2/1/2020, MY CHECK ENGINE LIGHT CAME ON AGAIN. MY AUTO START IS NOT WORKING AGAIN. AS LONG THE CHECK ENGINE LIGHT IS ON, THE VEHICLE WILL NOT AUTO START. THE CAR IS AGAIN FLOODING OUT AFTER ENGINE SHUT DOWN. AFTER IGNITION KEY IS TAKEN OUT OF IGNITION. THE ENGINE WILL RUN FOR A FEW SECONDS AND THEN BUBBLE TO A ENGINE STOP. WONDER IF OTHER CUSTOMERS HAS HAD PROBLEMS LIKE THIS TOO? BUT, THAT IS NOT NORMAL FOR A VEHICLE TO HAVE A CHECK ENGINE LIKE TO COME ON AND IT INTERFERES WITH THE AUTO START AND CAUSE THE VEHICLE TO FLOOD OUT LIKE IT DOES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307108February 4, 2020VISIBILITY/WIPER
AS SEVERAL OTHER PEOPLE WITH THIS VEHICLE HAVE REPORTED RECENTLY, WIPERS STOPPED WORKING WHILE IN A RAINSTORM. I TRIED CHANGING THE FUSE SINCE BUT NO CHANGE. I CAN HEAR THE MOTOR RUNNING WHEN SWITCHING TO THE ON POSITION BUT NO RESPONSE AT ALL FROM EITHER WIPE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306362January 31, 2020AIR BAGS, ENGINE
I ONLY HAD MY CAR FOR JUST ABOUT ONE YEAR. THE CHECK ENGINE LIGHT ENDED UP COMING ON AND I FOUND THAT THE CATALYTIC CONVERTER WAS THE CULPRIT. NO MATTER WHAT I DO THIS SENSOR COMES ON. NOW HERE RECENTLY, THE LIGHT TO CHECK THE AIRBAG SYSTEM HAS COME ON. I HAVE ONCE BEFORE CHECKED TO SEE IF THERE WERE ANY RECALLS ON THIS VEHICLE, BUT THERE SUPPOSEDLY WERE NONE, YET I SEE SO MANY COMPLAINTS ABOUT THE SAME ISSUES THAT I AM HAVING ON TOP OF THE DEFROST SYSTEM BEING NO GOOD. THIS CAR HAS COST ME MORE THAN IT IS WORTH AND SELLING IT WOULD JUST LEAVE ME WITH NOTHING BECAUSE I STILL OWE ON IT. I NEED FIXES AND ANSWERS BEFORE THIS THING ENDS UP IN FLAMES WHICH IS WHAT I FEAR EACH DAY I DRIVE IT. THIS BEGAN IN AUGUST OF LAST YEAR AND NOW I AM GETTING SCARED FOR MY LIFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11303014January 30, 2020UNKNOWN OR OTHER
CAR CUT OFF WHEN GEAR IN DRIVE & BRAKE WAS LET GO. WOULD CUT RIGHT BACK ON BUT SAME ISSUE CONTINUED. ONCE CAR WAS ABLE TO GO IT SHOOK IF DRIVEN OVER 20MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11303053January 30, 2020ENGINE
I TRIED TO START MY CAR AND IT WOULDN'T START. THIS HAPPENED ON A SUNDAY SO I HAD TO GO TO A PLACE THAT WAS OPEN. I HAD MY CAR TOWED THERE AND COME TO FIND OUT IT WAS THE SOLENOID. I HAD TO GET THAT REPLACED AND ALSO A FUEL PUMP. THIS WAS THE FIRST PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11303057January 30, 2020ENGINE
I WAS ON MY WAY HOME FROM WORK DRIVING ON THE EXPRESSWAY, THEN ALL OF A SUDDEN EVERY LIGHT ON MY DASHBOARD CAME ON...THEN MY VEHICLE SAID REDUCING SPEED. I WAS ABLE TO GET ON THE SHOULDER BEFORE IT TURNED OFF COMPLETELY. I HAD TO WAIT FOR A TOW TRUCK FOR 2 HOURS. IT WAS COLD. I HAD TO TOW IT TO MY HOUSE BECAUSE THE PLACE THAT I PREVIOUSLY WENT TO WAS CLOSED AND I COULDN'T LEAVE THE VEHICLE THERE. SO, IT WAS TOWED TO THE SHOP THE NEXT DAY AND I WAS TOLD THAT I NEEDED A NEW ENGINE. ENGINE FAILURE DUE TO LACK OF OIL FROM BLOWN REAR MAIN SEAL. SEAL BLOWN OUT DUE TO PCV.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306149January 30, 2020ENGINE
I WAS DRIVING TO WORK THIS DAY THEN ALL OF A SUDDEN I HEARD A NOISE. SOMETHING LIKE A FAN. I THOUGHT IT WAS THE WIND SO I LET THE WINDOW DOWN AND LISTENED BECAUSE THEIR WERE NO LIGHTS ON MY DASHBOARD. THEN ALL OF A SUDDEN EVERY LIGHT CAME ON AND IT SAID REDUCING SPEED. I CONTINUED DOWN THE ROAD...CAME TO A RED LIGHT AND WASN'T ABLE TO MOVE AFTER THAT. I HAD TO GET THE VEHICLE TOWED TO MY HOME. I WAS IN MAYWOOD AND HAD TO GO ALL THE WAY BACK TO LYNWOOD. NOT BEFORE WAITING 87 MINS BEFORE THE TOW TRUCK CAME IN 6 DEGREE WEATHER. I HAD TO GO TO THE POLICE STATION BECAUSE IT WAS TOO COLD FOR ME TO BE IN THE VEHICLE. I THEN GOT IT TOWED TO THE REPAIR SHOP THE FOLLOWING DAY AND WAS TOLD IT WAS MY ENGINE...AGAIN. THE REAR MAIN SEAL HAD BLOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11302846January 29, 2020VISIBILITY/WIPER
VEHICLE WINDSHIELD FLUID PUMP STOPPED WORKING AT ABOUT 49K MILES. THE WIPERS STILL WORKED, BUT WHEN TRIGGERING THE FULLY-FILLED WINDSHIELD FLUID, NOTHING SPRAYED ONTO WINDSHIELD AND COULD NOT HEAR THE MOTOR KICKING ON. THIS WOULD HAPPEN WHEN THE CAR WAS IN BOTH STATIONARY AND IN MOTION. THERE WAS EVIDENCE OF A POSSIBLE LEAK WHERE THE MOTOR IS LOCATED. OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA19005.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11302936January 29, 2020STEERING, UNKNOWN OR OTHER
WHILE I WAS DRIVING THE CAR STEERING WHEEL WOULD LOCK MULTIPLE TIMES. WHEN DRIVING MY CAR STOPPED AT THE MIDDLE OF AN INTERSECTION WHEN DRIVING MY CAR WOULD SWITCH ON AMD OFF THE ECO MODE AND I FELT A JOLT EVERY TIME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11302314January 27, 2020ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE ELECTRICAL WARNING LIGHT ON THE DASH WOULD FLASH AND BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE DIAGNOSIS WAS THE COMPUTER PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 09V489000 COMPONENTS VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,690
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301901January 26, 2020ENGINE
THE CAR AT 80K HAD ITS ENGINE REPAIRED UNDER WARRANTY FOR A BAD DEAL WHICH THEN RUINED PISTONS AND ETC. AT 155K IT DID THE SAME AND POWERED DOWN ON THE SIDE OF THE ROAD WITH ENGINE ISSUES. I WAS DRIVING ON THE ROAD WHEN THIS HAPPENED LEAVING ME ON A CURVE AND THE ENGINE FUMING AND OIL POURING OUT UNDER NEATH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301827January 25, 2020ENGINE
COMPLETE MOTOR FAILURE, ENGINE OIL LOOSE, COMPLETE LOOSE OF CONTROL. WHILE DRIVING DOWN THE HIGHWAY, THIS VEHICLE HAD A SUDDEN OIL LOOSE, NO WARNING LIGHTS CAME ON CAUSING MY SPOUSE TO LOOSE ALL CONTROL OF THE VEHICLE NEARLY INCURRING A HEAD ON COLLISION ON A LOCAL HIGHWAY AT SPEED OF 60MPH. WE HAD TO HAVE TO VEHICLE TOWED TO A LOCAL SHOP AND IS NO LONGER DRIVABLE AND THE MOTOR IS RUINED. THE VEHICLE ONLY HAS 83,000 MILES AND ALL EVIDENCE OF MOTOR FAILURE APPEARS TO BE ON THE MANUFACTURES BEHALF, AS THE MOTOR OVER PRESSURIZED AND LOST ALL OIL AND DIDN'T HAVE A SAFETY WARNING, THIS COULD HAVE KILLED MY SPOUSE OR OTHERS. I HAVE ATTACHED PHOTOS FOR REVIEW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0