GMC Terrain Complaints

3,167 consumer complaints on file.

#11351988August 29, 2020
POWER TRAIN
TRANSFER CASE FAILED WHILE DRIVING, ONLY 50,000 MILES ON VECHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351708August 27, 2020
AIR BAGS
I PURCHASED MY 2015 TERRAIN JUNE 30 2020. EVER SINCE I BOUGHT IT I KEEP GETTING A WARNING ON MY DASH BOARD FOR SERVICE AIRBAGS.. IT WILL COME ON AS SOON AS I TURN THE CAR ON.. IT DOESN'T HAPPEN EVERY TIME BUT AT LEAST ONCE A WEEK IF NOT MORE. I TOOK A PICTURE OF THE WARNING AND CALLED THE CAR,DEALERSHIP WWHERE I BOUGHT IT TOLD ME TO CONTACT GM THAT THIS WAS A SAFETY ISSUE WITH THE AIRBAG ALERT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351473August 26, 2020
ELECTRICAL SYSTEM
I PURCHASE BATTERY 2 MONTHS AGO AND AUG 19 MY CAR WOULD NOT MSTART NO POWER, NO RADIO, NO NAVIGATION. I TRIED TOMJUMP IT BUT NOTHING SEEMED TO WORK. I HAD EXTENDED WARRANTY AND TOOK CAR TO GMC DEALERSHIP OFF KATY FRWY, THE SERVICE CENTER TOLD ME THAT BATTERY IS NO GOOD ALONG WITH CABLE. REPLACE CABLE, BUT WARRANTY DIDNT COVERED NAVIGATION AND RADIO ISSUE.. IT NEVER HAS COME BAC ON BUT SPEAKER MAKE A SOUND EVERY NOW AND THEN.. AS I REVIEWED OTHER PEOPLE COMPLAINT IVE NOTICE THAT THEIR IS WELL KNOWN PROBLEM WITH RADIO ISSUE EVEN A SILENT RECALL ON IT. CAN ANYONE HELP ME BECAUSE THE COST TO FIX IT IS WAY TOO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351112August 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
1. WHILE DRIVING, THE COLLISION ALERT WILL RANDOMLY GO OFF AND DECELERATE THE VEHICLE, EVEN IF THERE ARE NO OTHER VEHICLES AROUND. THIS HAS BEEN HAPPENING PERIODICALLY FOR THE LAST COUPLE YEARS, BUT IS GETTING WORSE AND MORE FREQUENT. IT FEELS LIKE IT SHIFTS TO NEUTRAL AND ENGAGES THE BRAKES. THIS HAS ALMOST CAUSED US TO BE HIT BY CARS BEHIND US ON THE INTERSTATE. 2. FOR THE LAST FEW YEARS THERE IS ABSOLUTELY NO WAY TO TELL THE MILAGE ON THE CAR IS. THAT SENSOR WENT OUT AND THE GMC MECHANIC THAT I HAD FIXING A DIFFERENT ISSUE WITH THE CAR STALLING RANDOMLY (WHICH I NOW DISCOVER IS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, BUT NOT COVERED BY WARRANTY AS IT HAPPENS A FEW THOUSAND MILES AFTER FULL WARRANTY EXPIRES-THIS WAS 2017) THAT THIS IS A COMMON ISSUE WITH TERRAINS AND WAS NOT COVERED UNDER WARRANTY (SHOCKER). AND I'M NOT WILLING TO BUT THE HUNDREDS OF DOLLARS NECESSARY TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351217August 25, 2020
ENGINE
CAR EXCESSIVELY BURNS OIL, OIL WARNING LIGHT DOES NOT WORK OR COME ON, ENGINE WILL STALL WHILE DRIVING & MY ENGINE BLEW BECAUSE I HAD NO IDEA IT WAS BURNING OIL TILL IT WAS TOO LATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350967August 24, 2020
VISIBILITY/WIPER
THE FRONT WINDSHIELD WIPERS STOPPED WORKING WHILE WE WERE DRIVING ON THE INTERSTATE DURING A TORRENTIAL DOWNPOUR. WE WERE IN THE MIDDLE OF THREE LANES OF TRAFFIC BUT WERE EVENTUALLY ABLE TO MOVE OVER AND PULL OFF THE HIGHWAY SAFELY. THIS EQUIPMENT FAILURE COULD HAVE HAD A TRAGIC ENDING FOR US AND THE OTHER MOTORISTS AROUND US. WE UNDERSTAND THERE WERE RECALLS FOR 2013 MODELS FOR THIS FAILURE. NOT SURE WHY A RECALL HASN'T BEEN DONE ON 2012 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351032August 24, 2020
VISIBILITY/WIPER
DRIVING IN POURING DOWN RAIN AND WIPERS JUST STOPPED! VERY SCARY AND THANKFUL WE WERE ABLE TO GET OFF THE ROAD TO GET A GAS STATION BUT I HAD ZERO VISIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350780August 22, 2020
VISIBILITY/WIPER
WHILE DRIVING TO NIAGARA WITH MY SON ON THE MASS PIKE, MY WIPERS JUST STOPPED WORKING . IT WAS RAINING HEAVILY FOR THE LAST 2 HOURS OF THE TRIP AND IT WAS HARROWING , STRESSFUL AND UNSAFE . WE COULD NOT FIND AN OPEN GARAGE TO FIX THE PROBLEM . THE GUY AT REST STOP TRIED TO REPLACE THE FUSE BUT THAT DIDN'T WORK . IT NEEDED A NEW MOTOR AND TRANSMISSION WHICH COST ME $562.42, INCLUDING CAR LOAN FOR $29.95 SO I COULD GO TO WORK . I HAVE READ SIMILAR COMPLAINTS FOR THE 2014 TERRAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350717August 21, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESUME NORMAL OPERATION. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350487August 20, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RADIO PLAYS RANDOM RADIO STATIONS AND WILL NOT ALLOW RADIO TO BE TURNED OFF WHEN VEHICLE IS TURNED OFF ( NO POWER TO THE VEHICLE, DOORS ARE OPENED AND THE FOB IS OVER 500 FT AWAY). RADIO SCREEN FLASHES TO A BLANK SCREEN. DOES NOT READ CONTACT INFORMATION FOR CELLPHONE CONNECTED TO VEHICLE. WILL NOT ALLOW PHONE CALLS TO BE MADE AND WILL CONTINUE TO PLAY MUSIC THROUGH RADIO AND CAR SPEAKERS WHILE PHONE IS ENGAGED IN A TELEPHONE CALL ( ONCE CALL IS ABLE TO BE PLACED). ANDROID AUTO FEATURE STOPPED WORKING. VEHICLE WILL SLIP OUT OF GEAR AND RANDOMLY PUT SELF INTO AN OVERDRIVE. VEHICLE WILL NOT ACCELERATE DESPITE GAS PETAL BEING ALMOST TO THE FLOOR AND THEN WILL JUMP RAPIDLY AND ACCELERATE QUICKLY. VEHICLE SMELLS LIKE RUBBER IS BURNING UNDER THE HOOD AT VARIOUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350015August 18, 2020
VISIBILITY/WIPER
I WAS DRIVING DOWN THE HIGHWAY DOING ABOUT 65 WHEN I RAN INTO A BAD THUNDERSTORM WHEN THE WINDSHIELD WIPER SUDDENLY STOP WORKING THEY WAS ON HIGH SPEED, WHICH WAS VERY DANGEROUS BECAUSE IT WAS THE DRIVER SIDE WIPER. I HAD TO PULL OFF THE HIGHWAY UNTIL THE RAIN STOP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349750August 17, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
HESITATION AND LAG ON ACCELERATION AFTER HARD OR QUICK BRAKE APPLICATION. FEELS LIKE ENGINE MOMENTARILY STALLING OR TRANS MISSION NOT ENGAGING FOR ONE OR TWO SECONDS.. HAPPENS WHEN VEHICLE IS IN MOTION, HAPPENS IN STOP AND GO TRAFFIC, HAPPENS COMING OUT OF TURNS,ALSO IN STRAIGHT LINE MOTION. POSES A SAFETY RISK SUCH AS WHEN ENTERING AN INTERSECTION AND NOT BEING ABLE TO ACCELERATE THROUGH THE INTERSECTION TO AVOID COLLISION WITH OTHER VEHICLES CROSSING THAT INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349632August 16, 2020
VISIBILITY/WIPER
USING THE ON RAMP TO A HIGHWAY, DURING VERY HEAVY RAIN WITH MY FRONT WIPERS IN HIGH MODE, THEY JUST STOPPED WORKING. IT WAS A VERY SCARY AND DANGEROUS SITUATION. I WAS TOLD BY A FRIEND THEY THINK IT'S THE ARM PIECE THAT MOVES THE WIPERS BACK AND FORTH THAT IS BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349642August 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
ENGINE POWER REDUCED LIGHT CAME ON AND THERE IS RATTLING NOISE UNDER THE HOOD. WE PULLED OUT OF A DRIVE THRU INTO ONCOMING TRAFFIC WHEN THIS ALL STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349201August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC)
ON FEBRUARY 9TH, DRIVING HOME ON A ROUGH HIGHWAY, MY SERVICE ESC, ABS, TRACTION CONTROL AND CHECK ENGINE LIGHT (FLASHING) CAME ON. I IMMEDIATELY PULLED OVER, FREAKING OUT. SHUT MY CAR OFF CAUSE I HAD NO CLUE WHAT TO DO. SAT FOR A FEW MINUTES, COLLECTING MYSELF AND TURNED IT BACK ON. ALL LIGHTS WERE GONE, SO I DECIDED TO CONTINUE THE DRIVE HOME. TOOK MY CAR INTO THE DEALER THE FOLLOWING DAY, FOUND CODE P0300 STORED IN HISTORY. THEY DID AN UPDATE, AND HOPED THAT WOULD SOLVE MY ISSUE. ALAS, IT DID NOT. THIS SAME ISSUE HAS HAPPENED AT LEAST 6 TIMES NOW. THE 5TH TIME, AGAIN, ON A SMOOTH HIGHWAY, I COMPLETELY BROKE DOWN AND HAD TO BE TOWED! IT HAS NOW BEEN SITTING AT THE DEALER FOR TWO WEEKS (SINCE JULY 31ST) WHILE THEY TRY AND DIAGNOSE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348999August 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TWO INCIDENT WARNINGS ON MY DASHBOARD SAYING OF MY BACK HATCH WAS OPEN WHEN IT WAS NOT. HAD IT SERVICED BECAUSE THE DASH WARNING WOULD NOT SHUT OFF. SERVICE SAID IT WAS FIXED THEN HAPPENED AGAIN. TWICE THIS HAPPENED INTERMITTENTLY. ANOTHER INCIDENT WHEN ON NAVIGATION SCREEN, WHEN THE NAVIGATOR GAVE DIRECTIONS IT CHANGED TO PHONE SCREEN AND WENT BACK TO NAVIGATION SCREEN WHEN SHE STOPPED TALKING, LIKE SHE WAS CALLING ME TO VERBALLY GIVE ME DIRECTIONS! THE MOST WORRISOME WAS AS I WAS GOING 50 MPH ON CITY STREET, MY GAS PEDDLE STOPPED ENGAGING WITH THE ENGINE AND I WAS LOOSING SPEED, AS I PRESSED ON THE GAS PEDDLE HARDER THE CAR WAS DECREASING IN SPEED AS I WATCHED THE SPEEDOMETER. DURING THAT INCIDENT ALL WAS WORKING INCLUDING BRAKES, RADIO AND STEERING. I PROCEEDED TO DRIFT INTO A DRIVEWAY TO STOP THE CAR FOR HELP, GOOD THING I WAS NOT ON THE FREEWAY COULD HAVE GOTTEN KILLED. THE CAR IS GETTING SERVICED NOW, I DO NOT WANT IT BACK, WILL TRADE IN FOR DIFFERENT MAKE/MODEL IS THIS CONSIDERED A LEMON AND WHICH LAWS/ACTION DO I TAKE? I'VE ONLY HAD THE CAR ONLY 7 MONTHS WHEN THIS STARTED TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348632August 11, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPER ON THE DRIVER'S SIDE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO DRIVE THE VEHICLE WHILE IT WAS RAINING. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344151August 9, 2020
VISIBILITY/WIPER
WAS DRIVING THERE WAS HIGH FOG AND MIST SUDDENLY WIPERS JUST STOP WORKING HAD TO PULL OVER AND WAIT IT OUT THEY ARE STILL NOT FUNCTIONING EVEN AFTER CAR WAS ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343430August 5, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH MY CAR SENSE I HAVE OWNED IT . FROM DAY ONE IT STARTED WITH MY WHEELS RUBBING AND SCRUBBING WHEN IN MOTION .I CALLED DEALERSHIP HAD REPAIRS DONE ON IT FOR THE FIRST 7 MONTHS .I REPORTED THE PROBLEM BACK THEN TO YOU ALL. THEN AFTER 3 YRS I STARTED TO FEEL SOME HESITATION WHEN SITTING OR TAKING OFF .THEN THE FORTH YEAR MY POWER STEERING LIGHT COMES ON HAD THAT FIXED NOW MY ENGINE LIGHT KEEPS COMING ON CAR STILL HAVING SOME HESITATION ON AND OFF . I PAID TO HAVE A DIAGNOSTIC TEST DONE ON IT BY THE PLACE THAT DOES MY OIL CHANGE AND WAS TOLD THAT MY CODES WHERE OFF AND THEY WERE RESET BUT 5 DAYS LATER MY ENGINE LIGHT IS BACK ON ,IRONICALLY RIGHT AFTER MY FIVE YEARS LIMITED WARRANTY IS OVER AND MY CAR ONLY HAVE 38,490 MILES TO THIS DAY AND IT IS NOT YET PAID FOR. THIS IS RIDICULOUS ,I HAVE SPENT THE LAST 5 PLUS YEARS OF DEALING WITH THIS NEW LEMON AND ALL I GET IS ANOTHER BILL ADD TO THE 528.02 A MONTH I HAVE TO PAY ALREADY. THIS CAR CAME HIGHLY RECOMMENDED BY THE SALES PERSON AND DEALERSHIP AND ALL I CAN SEE IS THAT THESE CARS ARE BEING PUSH ON HARD WORKING PEOPLE THAT JUST WANT SOMETHING RELIABLE AND ITS WRONG. THIS CAR IS FRUSTRATING AND STRESSING ME OUT ,I CANT RELY ON IT TO GET ME THROUGH 5 MORE YEARS I THOUGHT MORE OF THE GMC PRODUCT AND I CANT TAKE ANYMORE OF THIS TRYING TO MAKE THIS BAD SITUATION BETTER ON MY OWN. GMC NEEDS TO DO SOMETHING ABOUT THESE DEFECTIVE CARS PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343583August 5, 2020
UNKNOWN OR OTHER
THE AC SYSTEM PRODUCES A TOXIC CHEMICAL SMELL CAUSING THE DRIVER AND/OR PASSENGER TO OPEN THE WINDOWS IN ORDER TO REMOVE THE TOXIC ODOR. THE SMELL IS INTERMITTENT AND CAN BE MODERATE TO EXTREMELY POTENT.THE VEHICLE IS USUALLY IN MOTION WHEN THIS OCCURS AND CAN HAPPEN WHILE DRIVING LOCALLY AND ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS AUG. 1, 2020. I HAVE HAD THE VEHICLE SEEN AT A LOCAL GMC DEALER 3 TIME SINCE JUNE, 2020. THE VEHICLE WAS NOT DRIVEN BETWEEN MARCH AND EARLY JUNE DUE TO THE PANDEMIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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