GMC Terrain Complaints
3,167 consumer complaints on file.
- #11111064July 12, 2018FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN A BUSY TWO LANE ROAD I PULLED OUT INTO AN INTERSECTION IN AN ATTEMPT TO MAKE A LEFT HAND TURN WHEN THE CAR STALLED IN THE MIDDLE OF TRAFFIC. I TURNED THE CAR OFF AND TURNED IT BACK ON AGAIN AND IT WORKED. HOWEVER, LATER THAT DAY IT STALLED AGAIN WHILE IT WAS SITTING AT AN INTERSECTION. I BROUGHT IT TO THE DEALERSHIP FOR REPAIR AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STILL HAD ONE. THEY SAID THERE WAS A FUEL LEAK AT THE FUEL COMPOSITION SENSOR. THEY REPLACED THE SENSOR. GM EXTENDED SPECIAL COVERAGE # 17097 IN MAY 1, 2017 FOR 2011-2013 CHEVY EQUINOX AND GMC TERRAINS THAT ARE EQUIPPED WITH FLEX FUEL DUE TO A FUEL LEAK AT THE FUEL COMPOSITION SENSOR BUT THEY DID NOT INCLUDE MY 2011 MODEL TERRAIN THAT IS NOT EQUIPPED WITH FLEX FUEL BUT IT SHOULD HAVE BEEN. THIS ISSUE WAS OUT OF MY CONTROL AS IT WAS A MANUFACTURING DEFECT IN THE FACT THAT THEY PLACED THE COMPOSITION SENSOR BELOW THE FRAME EXPOSING IT TO DAMAGE FROM ROAD DEBRIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11105028July 2, 2018AIR BAGS
LIGHT ON DASH SHOWS AIRBAG MAY BE DEFECTIVE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103192July 2, 2018ENGINE
2014 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE CONSUMER WAS ADVISED THE TIMING CHAIN WAS NOT REPAIRED TO GM'S STANDARD REGULATIONS. THE MANUFACTURER WAS NOTIFIED.*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104524June 28, 2018VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO HANK GRAFF CHEVROLET DAVISON (800 N STATE RD, DAVISON, MI 48421, 810-653-4111) WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104177June 27, 2018VISIBILITY/WIPER
DRIVING IN THE POURING RAIN WITH MY FAMILY (MY HUSBAND, MY 10 DAUGHTER AND 3 YEAR OLD SON) AT 58 MILES PER HOUR WHEN WE HIT A DOWNPOUR OF RAIN. I TURNED MY WIPERS FROM LOW TO HIGH. THEY MADE ABOUT 3 OR 4 SWIPES THEN STUCK IN THE VERTICAL POSITION. I LOST ALL VISUAL OF THE ROAD, SLOWED DOWN, FOUND A PLACE TO SAFELY TURN OFF. MY HUSBAND CHECKED THE WIPERS FROM OUTSIDE THE CAR BUT COULDN'T REGAIN ANY FUNCTION. LUCKILY WE WERE ABOUT 3 MILES FROM HOME, HEADED ON A DAY TRIP APPROXIMATELY 100 MILES AWAY. WE TURNED BACK AND TRADED FOR MY HUSBAND'S TRUCK FOR THE TRIP. WE TESTED THE WIPERS AGAIN AT HOME, YOU CAN HEAR THE MOTOR RUNNING, THEN A THUNK SOUND AND NOTHING. I HAVEN'T TAKEN THE VEHICLE FOR REPAIR YET, AS THIS JUST HAPPENED ABOUT AN HOUR AGO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103351June 22, 2018AIR BAGS
THIS IS A COMPLAINT AGAINST RECALL N182155400. MY HUSBAND A CPD POLICE SERGEANT WAS DRIVING HOME FROM WORK ON JUNE 17, 2018 NB ON 111TH STREET (PUBLIC STREET) WHEN HE WAS HIT GOING 30 MPH BY AN UNLICENSED DRIVER HITTING HIM ON THE FRONT DRIVER SIDE: BUMPER/TIRE/DOOR. TO HIS DISMAY THE AIR BAGS DID NOT DEPLOY. LUCKILY HE HAD HIS TAKE HOME RADIO IN THE CAR TO CALL FOR IMMEDIATE ASSISTANT. WE WERE NOT AWARE OF THE RECALL UNTIL WE RECEIVED THE ONSTAR JUNE DIAGNOSTIC REPORT ON JUNE 19, 2018 AND THEN A PHONE CALL ON JUNE 20, 2018 FROM GMC HAGGERTY TO SCHEDULE SERVICE FOR THE RECALL. UNFORTUNATELY, WE CANNOT ADDRESS THE RECALL SINCE THE GMC WILL BE IN THE AUTO SHOP FOR THE NEXT 2 WEEKS BEING REPAIRED. THIS EXPLAINS WHY THE AIR BAGS DID NOT DEPLOY DURING THE TIME OF THE ACCIDENT - WHEN THEY ARE NEEDED THE MOST. WE FILED A CLAIM ONLINE WITH OUR INSURANCE D48 1451-D03-13B STATE FARM UNDER CLAIM NUMBER 13-01F8-89B ON JUNE 17, 2018. WE DO NOT HAVE ESTIMATES FROM THE AUTO SHOP AT THIS TIME.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11103363June 22, 2018UNKNOWN OR OTHER
CHECK ENGINE LIGHT KEEPS COMING ON AND THE CODE COMING UP IS FOR THE CAMSHAFT PISTION. I HAD IT REPLACES AND WHEN I RUN MY AC FOR MORE THAN AN HOUR IN PARK, THE CHECK ENGINE LIGHT WILL COME ON AND THE TRUCK WILL DIE, OR THE TRUCK WILL DIE AND THE CHECK ENGINE LIGHT WILL NOT COME ON. THE TRUCK IS ALSO MAKING A LOUD RUMBLING NOSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103448June 22, 2018AIR BAGS, ENGINE, POWER TRAIN
FIRST ISSUE WITH THE VEHICLE WAS A SEPARATION OF THE DASH NEAR AND AROUND THE PASSENGER SIDE AIRBAG. UNKNOWN AT THIS TIME IF THE AIRBAG HAS BEEN COMPROMISED. I WON'T KNOW UNTIL THE VEHICLE WOULD BE INVOLVED IN AN ACCIDENT. THE SECOND ISSUE INVOLVES THE VEHICLE WHILE IN PARK. I AM ABLE TO PUSH THE VEHICLE AND IT WILL ACTUALLY MOVE FORWARD. THERE IS ALSO A VERY HARD SHIFT WHILE THE VEHICLE IS IN MOTION. THIS OCCURS USUALLY BETWEEN 2K AND 3 K RPMS. THE VEHICLE WILL ACTUALLY JERK AS IT IS TRYING TO SHIFT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11103010June 21, 2018STRUCTURE:BODY
MY GRANDDAUGHTER AND I WERE PARKED OUTSIDE A GROCERY STORE. WE CAME OUT WITH SEVERAL BAGS AND MY GRANDDAUGHTER OPENED THE BACK LIFT GATE. IT WENT UP AND THEN CAME BACK DOWN AGAIN. IT DIDN'T STAY UP. I TRIED TO OPEN IT AGAIN WITH MY KEY AND IT DID THE SAME THING. WENT UP, HESITATED AND CAME BACK DOWN AGAIN. I STOPPED OPENING THE GATE AND PUT BAGS INSIDE. I TOOK HER HOME THEN DROVE HOME MYSELF. I SHOWED MY HUSBAND WHAT THE BACK GATE WAS DOING. I CALLED THE FORD DEALER I BOUGHT MY TERRAIN FROM LAST YEAR (FEBRUARY 2017) AND GOT APPOINTMENT FOR SERVICE TODAY. THE FORD SERVICE CALLED THE CHEVROLET SERVICE AND REFERRED ME TO THEM FOR SERVICE. I TOOK THE CAR TO THE CHEVROLET DEALER WHO CHECKED IF MY CAR WAS ON ANY RECALL, SHE SAID THE VIN WAS NOT INCLUDED IN ANY RECALLS, BUT WE BOUGHT AN EXTENDED WARRANTY WHICH MAY COVER THE COSTS. HOWEVER, I HAVE TO PAY THE FIRST $200 OF ANY SERVICE REPAIRS. I DON'T BELIEVE THE BACK GATE SHOULD STOP WORKING WHEN THE REST OF MY CAR WORKS FINE. IS THERE ANYTHING I CAN DO TO GET HELP TO REPAIR MY CAR'S BACK GATE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102881June 20, 2018VISIBILITY/WIPER
THE WINDSHIELD WIPERS QUIT WHILE EXITING AN INTERSTATE HIGHWAY RAMP (I-94) IN PORT HURON, MI. WE WERE IN THE MIDDLE OF A TORRENTIAL RAIN STORM WITH VERY LOW VISIBILITY AND THE LOSS OF WIPERS CREATED A SERIOUS SAFETY HAZARD. UPON INSPECTION, IT WAS DETERMINED THAT THE WIPER LINKAGE HAD DISENGAGED AND FALLEN OFF. THE WIPER LINKAGE/TRANSMISSION REQUIRED FOR REPAIR IS ACDELCO PART# DEL 84241847. WE PURCHASED IT AT A COST OF $66.69 AND IT WAS INSTALLED BY A FAMILY MEMBER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11102236June 17, 2018AIR BAGS
I WAS DRIVING 9PM ON A CITY ST RD, COMING UP ON A MILE LIGHT THAT WAS RED. THE ROADS WERE DRY ON A 5 LANE RD. THERE WAS 1 CAR AHEAD OF MY CAR WITH THEIR BRAKE LIGHTS ON . ALTHOUGH NOT NOTED ON POLICE REPORT THE CAR WAS STOPPED APPROX 5 TO 7 CAR LENGTHS PRIOR TO THE RED LIGHT. I HAD BEGAN TO SLOW DOWN BUT DID NOT REALIZE THE DRIVER AHEAD WAS NOT SLOWING DOWN BUT STOPPED. I SWERVED TO THE RIGHT AND AS NOTED IN PICS BELOW THE DRIVERS SIDE OF CAR HIT THE OTHER DRIVERS PASSENGER BACK CORNER. I ENDED UP IN A PARKING LOT ON THAT CORNER. OTHER THEN THE MEDICAL TERM COOP TO COOP THAT ALSO AIDED IN MY HEAD INJURY, I ALSO HIT MY HEAD 2 TIMES AT MY HAIRLINE ON THE STEERING WHEEL AND THEN MY LEFT CHEEK. I WAS DIAGNOSED AND SUSTAINED A SEVERE CONCUSSION/ BRAIN TRAUMA. I WENT TO THE EMERGENCY ROOM TWICE FOR CARE OF WORSENING SYMPTOMS AND WAS INCAPACITATED AND OUT OF WORK FOR ABOUT 6 WKS. WHICH WAS STILL TO FAST TO RETURN, BUT I COULD NOT AFFORD BEING ON DISABILITY. FOLLOWING THE ACCIDENT THE CAR WAS TAKEN TO THE CITY TOW YARD, AND WAS ASSESSED WITHIN A WEEK BY THE INS ADJUSTER AS TOTAL LOSS. FROM THERE IT WAS TAKEN TO A JUNK SALVAGE BUSINESS. DUE TO MY INCAPACITATION I HAD NO MEANS TO LOOK INTO CONCERNS RELATED TO WHY THE AIRBAGS DID NOT DEPLOY. I AM A NURSE PRACTITIONER THAT NOW HAS SHORT TERM MEMORY LOSS, MIGRAINES, AND ATTENTION DEFICIT DUE TO THE BRAIN INJURY. I HAVE NO WAY OF FINDING OUT IF THE AIRBAG SENSORS WERE DEFECTIVE OR NOT BECAUSE, ALTHOUGH I'M ATTEMPTING TO TRACK THE CAR IT'S BEEN DIFFICULT, AND UNSURE OF MY RIGHTS TO THE CAR IF I CAN TRACK IT DOWN. THE BIGGER SURPRISE WAS THAT I RECEIVED A RECALL NOTICE ON MY 2018 GMC TERRAIN JUST TODAY, BUT HAVE NO ANSWERS ON THE 2017. PLEASE HELP IN ANYWAY WITH WHAT I SHOULD DO. SINCERELY *TR *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11101352June 12, 2018ENGINE
VEHICLE IS EXHIBITING EXCESS OIL CONSUMPTION. I HAVE HAD THE VEHICLE SINCE FEBRUARY OF 2018 AND HAVE HAD THE OIL CHANGED TWICE- BOTH TIMES THE DIPSTICK BARELY HAD AN OIL ON IT. I EXPERIENCED ENGINE KNOCKING AT ONE POINT (BETWEEN OIL CHANGES) AND CHECKED THE OIL TO REALIZE IT WAS ALMOST DRY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11100554June 8, 2018ELECTRICAL SYSTEM
THE INFOTAINMENT SYSTEM (INCLUDING BACK UP CAMERA, AUDIO, NAVIGATION, TEMP DISPLAY, ETC.) FREEZES OR THE SCREEN GOES BLACK. YOU CAN NOT USE THE AUDIO CONTROLS AT ALL. YOU CAN STILL ADJUST CLIMATE CONTROLS, BUT CAN NOT SEE THE DISPLAY. THE BACK UP CAMERA HAS EVEN BEEN STUCK ON WHILE NO LONGER IN REVERSE AND DRIVING FORWARD. HAS HAPPENED SEVERAL DIFFERENT TIMES, NO INDICATION TO THE CAUSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11100255June 6, 2018ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIMES IN THE LAST MONTH. THE STARTER WIRE AND STARTER RELAY HAVE BEEN REPLACED, LOOSE GROUND WIRE TIGHTENED, AND THE ECM REPLACED YET THE CAR CONTINUES TO REPEAT THE SAME CYCLE. CAR CURRENTLY HAS 53,300 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11099588June 4, 2018ENGINE
JUST LIKE SO MANY OTHERS THAT HAVE COMPLAINED, THE ENGINE SEIZED WITH JUST 85,000 MILES ON IT. IT WAS ALWAYS WELL MAINTAINED AND OUT OF THE BLUE, WHILE DRIVING ON THE HIGHWAY AT ABOUT 45MPH (IN LIGHT TRAFFIC), THE CHECK ENGINE LIGHT CAME ON AND IT DIED. I'VE HAD TWO MECHANICS LOOK AT IT AND BOTH SAY IT NEEDS A NEW ENGINE. THEY BOTH ALSO SAY THAT THIS IS ONE OF THE WORST ENGINES THAT HAS EVER BEEN MANUFACTURED. I NOW HAVE TO DECIDE IF I WANT TO PAY $6000 FOR A NEW (USED) MOTOR, OR IF I WANT TO WALK AWAY AND EAT THE BALANCE OF MY LOAN. THANKS GMC!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11099880June 4, 2018ENGINE
PURCHASED 2012 GMC TERRAIN. STARTED RUNNING POORLY AND EVENTUALLY CHECK ENGINE LIGHT CAME ON. WAS UNABLE TO GET AN INSPECTION STICKER SO I TOOK IT TO GM DEALER. I WAS TOLD THAT I NEEDED TIMING CHAIN REPLACED. $1800. I THEN ASKED IF IT COULD HAVE ANYTHING TO DO WITH THE RECAL LETTER L RECIEIVED THAT SPECIFIED EXCESSIVE OIL CONSUMPTION. THE DEALER ADVISED ME IT HAD NOTHING TO DO WITH TIMING CHAIN. I REFUSED TO PAY AND TOOK IT TO MY OWN MECHANIC. HE FOUND LACK OF OIL AND SLUDGE IN MY ENGINE. AFTER FLUSHING IT OUT AND PUTTING NEW OIL IN THE CHECK ENGINE LIGHT WENT OFF. I THEN TOOK IT BACK TO GM AND REQUESTED OIL CONSUMPTION TEST. THE DEALER DETERMINED THAT MY VEHICLE BURNED 1 QUART OF OIL AT 1000 MILES. THE VEHICLE FAILED THE CONSUMPTION TEST. THEY NOW HAVE ADVISED ME THAT THEY ARE REPLACING PISTONS, RINGS AND TIMING CHAIN. VERY FRUSTRATED THAT I WAS LIED TO ABOUT THIS ISSUE AND HAVE SPENT ALOT OF MONEY OUT OF POCKET THAT WAS TOTALLY NOT NEEDED TO BE SPENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11099409June 3, 2018SEATS
MANUEL LEVER TO LIFT LOWER AND RAISE THE HEIGHT KEEP COMING OFF THE TRACK . THIS WILL BE THE SECOND TIME , THAT I HAVE TO GO TO THE DEALERSHIP TO RESOLVE THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11099417June 3, 2018UNKNOWN OR OTHER
I OPENED MY REAR POWERED LIFT GATE TO GET OUT MY GROCERIES,AND WHEN IT REACHED THE TOP POSITION,IT IMMEDIATELY REVERSED DIRECTION AND RAPIDLY CLOSED ABOUT HALF WAY DOWN AND THEN REVERSED AGAIN AND RETURNED TO THE FULL OPEN POSITION,THEN REVERSED AGAIN AND CLOSED ALL THE WAY. THIS ALL HAPPENED VERY FAST AND I ALMOST BUMPED MT HEAD, GETTING OUT OF THE WAY. NONE OF THE SAFETY CONTROLS SEEMED TO WORK TO PREVENT ENTRAPMENT,WHEN THE LIFT GATE STARTED TO CLOSE DOWN ON ME.THERE IS A POTENTIAL FOR A SERIOUS HEAD/NECK INJURY ,AND THIS COULD ALSO CRASH DOWN ON A CHILD AND ENTRAP THEM. MY VEHICLE WAS IN MY DRIVEWAY AND WAS PARKED,WHEN THIS INCIDENT OCCURED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11099130June 1, 2018VISIBILITY/WIPER
WHILE DRIVING DURING TROPICAL STORM ALBERTO THE WIPERS ON MY 2010 GMC TERRAIN SLT COMPLETELY STOPPED WORKING ALMOST CAUSING US TO CRASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THE BUSHINGS GOING OUT ON THE WIPER ASSEMBLY AND THERE IS EVEN A RECALL IN CANADA. WHY NOT USA?!?! TO ADD TO THE PROBLEM YOU CAN'T JUST REPLACE THE BUSHINGS, YOU HAVE TO REPLACE THE WHOLE LINKAGE WHICH IS $125! SINCE WE DO NOT WANT TO PAY LABOR COSTS WE ARE TRYING TO REPLACE THE LINKAGE OURSELF. WHAT A NIGHTMARE THIS HAS BEEN. GM NEEDS TO TAKE A NICE LONG LOOK AT THE NUMBER OF COMPLAINTS FOR THESE AND DO FOR THE US WHAT THEY HAVE DONE FOR CANADA. VERY DISAPPOINTED. THIS ISSUE GREATLY IMPAIRS ONES ABILITY TO SEE WHILE DRIVING AND PEOPLE COULD LOSE LIVES OVER THIS. I WONDER HOW MANY ACCIDENTS HAVE HAPPENED DUE TO THIS ISSUE AND THE PERSON DID NOT LIVE TO TELL YOU THEIR STORY. GM SAVE LIVES AND RECALL THE WIPER LINKAGE ON ALL YEARS OF TERRAINS IN THE USA!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11098812May 30, 2018VISIBILITY/WIPER
DRIVING ON I-85 @ 65 MPH IN MORNING RUSH HOUR TRAFFIC WHEN EXTREMELY HEAVY DOWNPOURS BEGAN. I TURNED ON WIPERS TO FULL SPEED THEY SWIPED 3 TIMES THEN STOPPED WORKING. THE DRIVER SIDE BLADE WENT BEYOND THE WINDOW EDGE AND STOPPED, WITH BOTH BLADES IN A VERTICAL POSITION. I IMMEDIATELY LOST ALL VISIBILITY. I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE HWY, WAITED 30 MINUTES FOR THE RAIN TO STOP. DROVE TO A AAA CAR CARE CENTER WHERE THEY DIAGNOSED A BLOWN WIPER TRANSMISSION (MOTOR). COST $501 TO REPAIR. THE 2013 HAS A RECALL FOR THE WIPERS IN THE U.S., CANADA HAS A RECALL FOR 2010-2017 FOR THE WIPERS. GMC CLAIMS MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT WAS NOT MADE IN THE SAME FACTORY WITH THE SAME PARTS AS THE VEHICLES PART OF THE RECALL (EVEN THOUGH THERE ARE STICKERS ON THE INSIDE DOOR TOUTING ITS CANADIAN LINEAGE). THEY ALSO CLAIM THAT BECAUSE I HAD IT FIXED BY AN INDEPENDENT MECHANIC, THERE IS NO WAY TO SAY FOR SURE THE FAILURE WAS DUE TO A DEFECT...I GUESS THEY EXPECTED ME TO TAKE MY CHANCES AND TRY TO BEAT THE RAIN TO A GMC DEALER RATHER THAN THE CLOSEST SHOP. THE AAA MECHANIC HIMSELF SAID THIS WAS EXTREMELY RARE TO HAVE A WIPER MOTOR FAILURE UNLESS I LIVED UP NORTH AND FREQUENTLY CLEARED THE WEIGHT OF SNOW AND ICE OFF MY WINDSHIELD WITH THE WIPERS. I HAVE FOUND MULTIPLE COMPLAINTS ONLINE IN THE U.S. FOR WIPER MALFUNCTIONS ON THE 2012 GMC TERRAIN. I COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT ON A MAJOR HWY DURING RUSH HOUR TRAFFIC IN THE POURING RAIN. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT NEEDS TO BE RECALLED IN THE U.S. AND THOSE WHO HAVE ALREADY HAD REPAIRS NEED TO BE REIMBURSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0