GMC Terrain Complaints

3,167 consumer complaints on file.

#11090757April 28, 2018
VISIBILITY/WIPER
A BUSHING BROKE ON THE WIPER TRANSMISSION WHEN I NEEDED IT THE MOST SINCE IT WAS GOING TO BE RAINY FOR A FEW DAYS. I HAVE SEEN THE 2013 TERRAINS FOR THE SAME ISSUE. APPARENTLY GM DID NOT GET IT RIGHT SINCE IT HAPPENED ON MY 2015. SHOULD YOU NEED MORE SPECIFIC DETAILS WITH MY EXPERIENCE AT THE DEALER AS WELL AS GM DIRECTLY, PLEASE LET ME KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090453April 27, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS INDICATOR REMAINED ILLUMINATED. LANCE BUICK GMC IN MANSFIELD, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090222April 26, 2018
ENGINE, POWER TRAIN
AFTER A 2 HOUR HIGHWAY DRIVE I NOTICED THE VEHICLE BEGAN RUNNING LOUD, A RATTLING NOISE COMING FROM THE ENGINE AS I WAS GETTING OFF THE HIGHWAY. AFTER PARKING AND SHUTTING THE VEHICLE DOWN AND LETTING IT REST, I WENT TO RESTART IT. AGAIN IT WAS STILL LOUD BUT QUICKLY SHUT ITSELF OFF AND WOULD NOT START BACK UP. UPON INSPECTION, THE TIMING CHAIN WENT OUT CAUSING, TO QUOTE THE SERVICE MANAGER, "CATASTROPHIC ENGINE DAMAGE" THAT WAS WELL BEYOND ABLE TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090244April 26, 2018
ENGINE
GENERAL MOTORS KNOWINGLY AND WILLFULLY MANUFACTURED AN ENGINE WITH AN OIL CONSUMPTION ISSUE CAUSING DAMAGE TO THE ENGINE. THIS IS A WELL KNOWN ISSUE, AND GM IS REQUIRING ME TO PAY FOR THE REPLACEMENT. I CANNOT STRESS ENOUGH THAT SUNDANCE CHEVROLET (LANSING, MI) HAD A FIDUCIARY RESPONSIBILITY TO NOTIFY ME OF THE OIL CONSUMPTION PROBLEM WHEN I BROUGHT IT IN TO THEM. THEY WERE NEGLIGENT IN THEIR DUTY TO ME AS THEIR CUSTOMER. GM HAS ALSO BEEN DERELICT IN THEIR DUTY TO ACCEPT RESPONSIBILITY FOR THE FAULTY ENGINE THEY MANUFACTURED AND THEIR DEALER SOLD TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090164April 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I PURCHASED MY CAR USED IN SEPTEMBER TWO WEEKS LATER I STARTED EXPERIENCING STALLING AND ERRATIC JERKING WHILE DRIVING. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR (WHILE IT WAS UNDER WARRANTY) AND WAS TOLD NOT TO WORRY IT'S JUST THE O2 SENSORS. THE CAR WAS LOOSING OIL LIKE CRAZY. DECEMBER THE CAR BECAME WORSE AND STALLED AND WOULD NOT START. THE DEALERSHIP INFORMED ME I NEED A NEW ENGINE, I AM NO LONGER COVERED UNDER WARRANTY AND STILL PAYING FOR THIS CAR. NO ONE WILL HELP ME SO NOW I'M STUCK WITH A PAYMENT AND AN INOPERABLE CAR.. OH DID I MENTION I GOT A CAR FAX ONCE THE CAR BROKE DOWN TO SEE THE VEHICLE HISTORY THE TITLE IS BRANDED MANUFACTOR BUY BACK/LEMON.. I HAVE SEEN ON SEVERAL FORUMS AND GOOGLE THAT MANY PEOPLE HAVE COMPLAINED AND GM WILL NOT DO A RECALL THIS ISSUE IS TOTALLY UNSAFE AND CAN CAUSE SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089290April 22, 2018
ELECTRICAL SYSTEM
THREE TIMES WHEN I WANT TO START THE CAR IT STARTS AND TURN OF AT THE TIME DRIVING BACKWARD TO GET OUT OF PARKING SPACE. ONE OF THE CASES WAS AT THE TIME I WANTED TO GO FORWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089219April 21, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE INTERMITTENTLY (DRIVES FINE FOR A WEEK, DAY, MONTH WITH NO PROBLEM) DIES ON ME WHILE DRIVING, OR WONT ACCELERATE ABOVE 35MPH. SYSTEM SAYS OVERHEAT CONDITION BUT THE TEMPERATURE GAUGE DOES NOT SAY IT'S OVERHEATING. DEALERSHIP RUNS DIAGNOSTICS AND SAYS NOTHING WRONG BUT IT KEEPS HAPPENING UNEXPECTEDLY. CAUSES PROBLEMS ON HIGHWAY AND IS DANGEROUS. 3 MECHANICS SAID BAD ECM, BUT CHEVY DEALERSHIP WILL NOT REPLACE OR REFLASH ECM. I'VE SPENT THOUSANDS OF DOLLARS FLUSHING RADIATOR, REPLACING THERMOSTAT, REPLACING CAMSHAFT SENSORS, MASS AIRFLOW SENSOR, RUNNING DIAGNOSTICS, RENTING VEHICLES, AND NOTHING HELPS. I SEE WHERE THERE ARE RECALLS OF GMC TERRAIN ECM'S BUT NOT MINE? THIS IS GETTING RIDICULOUS. I NEED HELP. I OWE MORE THAN THE CAR IS WORTH AND I'M PAYING SO MUCH TO DIAGNOSE SOMETHING THAT SHOULD BE TAKEN CARE OF BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088766April 18, 2018
EXTERIOR LIGHTING
HEADLIGHTS, HIGH AND LOW BEANS ARE ALMOST USELESS, THEY ARE NOT BRIGHT ENOUGH, BARELY CAN SEE TO DRIVE IT AT NIGHT, ESPECIALLY IF RAINING, TOTALLY ALMOST LIKE BEING BLIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088748April 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVE DOWN THE INTERSTATE MY CAR SAID SERVICE STABILITY TRACK THEN SAID ENGINE POWER REDUCED, SPEED DROPPED DRAMATICALLY THEN SHUT OFF COMPLETELY. ENGINE WOULD NOT TURN BACK OVER. HAD IT TOWED TO THE SHOP ONLY TO FIND OUT THE ENGINE LOCKED UP DUE TO NO OIL. DEALER SAID IT WAS DUE TO A VERY COMMON PROBLEM WITH GM WITH EXCESSIVE OIL CONSUMPTION! I HAD MY OIL CHANGED AND A FULL TUNE UP 2 WEEKS AGO! CALLED TO CHECK RECALLS ONLY TO FIND OUT THAT IN FACT THERE WAS AN RECALL FOR EXCESSIVE OIL CONSUMPTION BUT MY VIN WASN'T INVOLVED. DEALER SAYS IN FACT IT SHOULD BE! THIS COULD HAVE CAUSED A ACCIDENT AND CAUSED MY CHILDREN AND I TO BE SERIOUSLY INJURED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088755April 17, 2018
VISIBILITY/WIPER
WHILE DRIVING VEHICLE IN HEAVY RAIN WIPERS STOPPED WORKING. SINCE RAIN WAS SO HEAVY IT WAS NOT SAFE TO DRIVE WITHOUT THE WIPERS. AFTER PULLING OVER TO SIDE OF ROAD THE VEHICLE WAS TOWED TO NEAREST DEALER WHERE THE WIPER MODULE WAS REPLACED DUE TO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088412April 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 GMC TERRAIN. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER CRASHED INTO A LANDSCAPING TRUCK. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11088465April 16, 2018
ENGINE, UNKNOWN OR OTHER
PURCHASED A BRAND NEW GMC TERRAIN. 12 DAYS AND 460 MILES LATER THE SERVICE ENGINE SOON LIGHT CAME ON. TOOK IT TO DEALERSHIP FOR A P050F. THIS IS CODE FOR A LEAK IN THE BOOSTER. THEY DID NOT REPAIR ANYTHING, JUST CHECKED FOR LEAK AND RESET ENGINE LIGHT. AS I READ MORE, THE PROBLEM AFFECTS THE BRAKES ABILITY TO FUNCTION PROPERLY INCREASING DANGER TO DRIVER. THERE IS ALSO DEFECTIVE STOP/IDLE ON THE ENGINE THAT NO LONGER WORKS. I WAS JUST DRIVING DOWN THE ROAD IN TOWN WHEN IT POPPED ON. GM AND YOUNG'S HAVE REFUSED TO REFUND THIS DEFECTIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085107April 15, 2018
VISIBILITY/WIPER
I WAS DRIVING YESTERDAY IN THE RAIN WHEN THE WIPERS WOULD NOT WORK. I COULD HEAR THE MOTOR, BUT THE BLADES WERE NOT MOVING. I TURNED AROUND AND THANKFULLY I WAS NOT FAR FROM HOME TO GET ANOTHER VEHICLE TO DRIVE. THE WIPER ARM LINKAGE BUSHING BROKE. IT IS A PLASTIC PART. I CANNOT BELIEVE A PLASTIC PART IS WHAT IS HOLDING THE LINKAGE TOGETHER. THIS IS DEFINITELY A POOR ASSEMBLY ON THE PART OF GM AND SAFETY HAZARD SINCE THERE IS NO WARNING OF FAILURE. WITH TODAY BEING A SUNDAY I UNABLE TO LOCATE REPAIR SHOPS IN THE AREA. TO MAKE MATTERS WORSE, ITS GOING TO RAIN ALL DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084670April 11, 2018
UNKNOWN OR OTHER
"TAKATA RECALL" MY CRASH DETECTION COME ON WHEN I AM DRIVING AND THERE IS NO CAR IN FRONT OF ME. MY TERRAIN STARTS BREAKING AUTOMATICALLY. I HAVE TAKEN IT IN TO GMC SERVICE AND THEY CAN NOT FIND ANYTHING WRONG BUT IT HAS DONE THIS ON NUMEROUS OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084388April 10, 2018
ENGINE
VEHICLE HAS CONSISTENTLY RUN LOW/OUT OF OIL, AND OIL WOULD NEED TO BE ADDED WEEKLY TO MAINTAIN LEVELS. AFTER ASKING/CHECKING FOR RECALLS, NOTHING WAS FOUND. TWO WEEKS AGO THE VEHICLE KEPT STALLING WHEN DRIVING. MECHANIC FOUND THAT TIMING CHAIN HAD STRETCHED CAUSING ENGINE DAMAGE. THIS IS THE SAME AS REPORTED IN NHTSA #10053269.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084300April 10, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE 'OVERHEATED TRANSMISSION' MESSAGE DISPLAYED ON THE MESSAGE CENTER AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STILL FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083677April 6, 2018
AIR BAGS, ENGINE
THE AIRBAG LIGHT WILL NOT GO OFF..THE BIGGEST PROBLEM IS THE ACCELERATION ISSUES..WHEN I GIVE THE GAS TO INCREASE SPEED IT HESITATE..AND SOMETIMES THE ENGINE RACES FOR NO REASON..AND WHEN I PUT THE CAR IN DRIVE IT WILL NOT GO..IT GETS STUCK..I HAVE TO PUT IT IN PARK FOR A MINUTE THE PUT IT BACK INTO DRIVE THEN IT WILL GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083686April 6, 2018
ENGINE
VEHICLE CONSUMES 2 QUARTS OF ALL EVERY 1500 MILES ONLY HAD THE TRUCK FORA YEAR AND A HALF. ALSO IT HAS THIS TERRIBLE RATTLING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083693April 6, 2018
FUEL/PROPULSION SYSTEM
GAS STATION PUMP WILL NOT STAY ON WHEN REFUELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083133April 3, 2018
STEERING
STEERING WILL NOT RETURN TO CENTER UNDER HARD ACCELERATION. TESTED CHEVEY EQUINOX WITH V-6 AND HYDRAULIC STEERING SYSTEM PRODUCED THE SAME RESULTS. THIS IS A SEVERE SAFETY PROBLEM WHEN INEXPERIENCED DRIVER OPERATES VEHICLE AS THE VEHICLE CONTINUES IN THE DIRECTION OF THE TURN. THESE VEHICLES ARE VERY QUICK ADD CAN CAUSE SEVERE DAMAGE TO VEHICLES/PEDESTRIANS IF NOT AWARE OF THIS PROBLEM. AT PRESENT DEALER HAS NOT REPAIRED/SOLVED PROBLEM AND STATED IT IS NOT THAT SEVERE.OF A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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