GMC Sierra Complaints

15,732 consumer complaints on file.

#11001938June 28, 2017
SERVICE BRAKES
I WAS IN A PARKING LOT (THANKFULLY) WHEN THE BRAKE PEDAL WAS HARD TO PUSH, AND THE TRUCK DID NOT STOP IMMEDIATELY. THERE IS A TECHNICAL SERVICE BULLETIN ISSUES FOR THIS PROBLEM PIT5405B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001941June 28, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. AFTER STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO YATES BUICK GMC (13845 W TEST DR, GOODYEAR, AZ 85338) WHERE IT WAS DIAGNOSED THAT A CRIMPED WIRE LEADING TO THE AIR BAG HAD CAUSED A SHORT, AND THE WIRE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT IF THE INDICATOR ILLUMINATED AFTER THE REPAIR, THE AIR BAG WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD REPLACE THE AIR BAG AT A REDUCED COST. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001989June 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ELECTRICAL POWER AND STALLED. IN ADDITION, THE "REDUCTION POWER STEERING CONTROL", "ENGINE POWER REDUCTION", AND "HOOD AJAR" INDICATORS DISPLAYED. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE BACK ON, THE VEHICLE INITIALLY FAILED TO START AND THE CONTACT HEARD A CLICKING SOUND. THE NEGATIVE BATTERY TERMINALS ALSO BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO MARK ALLEN BUICK GMC (6300 NEW SAPULPA RD, TULSA, OK 74131) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MARK ALLEN BUICK WHERE THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V640000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001341June 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, RICE BUICK GMC 8330 KINGSTON PIKE, KNOXVILLE, TN, 37919, WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001376June 26, 2017
ELECTRICAL SYSTEM
WHILE DRIVING ON A STREET IN MY NEIGHBORHOOD, WE FOUND THAT THE IGNITION SWITCH COULD BE MOVED TO THE "OFF" OR "ACCESSORY" POSITION WHILE DRIVING. NOTICED THAT STEERING, BRAKES, AND OTHER COMPONENTS BECAME DISABLED. LUCKILY WE WERE ABLE TO SAFELY MOVE THE VEHICLE TO THE ROADSIDE AND ASSESS THE SITUATION. A PROBLEM LIKE THIS COULD RESULT IN CATASTROPHIC SYSTEM FAILURE IN THE VEHICLE WHILE DRIVING AT HIGH SPEEDS, AND COULD CAUSE POSSIBLE DEATH IF WE WEREN'T AWARE OF THIS PROBLEM. PLEASE INFORM OTHER VEHICLE OWNERS OF THIS POSSIBLE DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000861June 23, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SQUEAK AND SHAKE. THE VEHICLE WAS TAKEN TO FERGUSON GMC IN NORMAN, OKLAHOMA TWICE WHERE ROUTINE SERVICE WAS PERFORMED. IT WAS DIAGNOSED THAT DIRT AND DEBRIS BETWEEN THE LEAF SPRINGS CAUSED SQUEAKING NOISES. THE DEALER CLEANED AND LUBRICATED THE LEAF SPRING PADS AND STATED THAT THE NOISE WAS NOT PRESENT AFTER THE INITIAL REPAIR. UPON TAKING A TEST DRIVE, THE NOISE FROM THE LEAF SPRINGS ENSUED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE OPERATED THE WAY IT WAS DESIGNED. IN ADDITION, THE MANUFACTURER STATED THAT ONCE THE VEHICLE WAS OUT OF WARRANTY, THE FAILURE WOULD BE CONSIDERED A MANUFACTURER'S DEFECT FOR WHICH THE CONTACT WOULD BE FINANCIALLY RESPONSIBLE. AN UNKNOWN TSB WAS ISSUED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000920June 23, 2017
UNKNOWN OR OTHER
AIR CONDITIONING CONDENSER COIL. CONDENSER COIL IS LEAKING. TRUCK IS LESS THAN 2 YEARS OLD WITH THE PROBLEM STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000582June 22, 2017
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS 2009 GMC SIERRA DENALI. THE CONTACT STATED THAT IN ATTEMPT TO START THE VEHICLE, HE SMELLED AN ABNORMAL SMOKE AND BURNING ODOR AND THE VEHICLE FAILED TO START WITH THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT OPEN THE HOOD AND OBSERVED THE FUSE BOX MELTED AND COVERED IN BLACK. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER ROBERTSON'S GMC TRUCK LOCATED AT 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE THE FAILURE HAS NOT BEEN DETERMINED. THE DEALER ALSO STATED THAT THE FUSE BOX AND CIRCUIT HARNESS NEEDED TO BE REPAIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEMS). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11000510June 21, 2017
ELECTRICAL SYSTEM, STEERING, SUSPENSION
POWER STEERING LIGHT AND STABILITRACK LIGHT COMING ON WHEN COMING TO A SLOW STOP. LIGHTS WILL NOT STAY ON LONG ENOUGH TO THROW A CODE TO READ. A/C, RADIO, DASH ALL SHUTS DOWN WHEN THESE CODES THROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995805June 19, 2017
FUEL/PROPULSION SYSTEM
GASOLINE SMELL - STOPPED - STEPPED INTO A PUDDLE OF RAW FUEL - FUEL GUSHING OUT FROM UNDERNEATH THE TRUCK - STOPPED ENGINE - MOVED AWAY AND CALLED DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995855June 19, 2017
VISIBILITY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995749June 18, 2017
UNKNOWN OR OTHER
VEHICLE HAS A VIBRATION THAT GETS WORSE AS SPEED INCREASES.GM NOT BEING ABLE TO DETERMINE THE ORIGIN OF THE PROBLEM HAS SAID IT IS NOT A SAFETY ISSUE.THE VERY FACT THAT THEY CANNOT FIND THE ORIGIN MAKES IT A POTENTIAL SAFETY ISSUE. AFTER MUCH DIAGNOSTIC WORK AND PARTS REPLACEMENT STILL NO ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995392June 15, 2017
UNKNOWN OR OTHER
MY DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. IF AIR BAG DEPLOYS, IT COULD SEND SHRAPNEL TOWARDS THE PASSENGER. GM IS AWARE OF THIS PROBLEM BUT REFUSES TO ACKNOWLEDGE OR REPAIR. EVERETT GMC TOLD ME THEY USE TO REPAIR FOR $100.00. NOW THEY WANT $1,600.00 AND STATED IT WOULD PROBABLY OCCUR AGAIN DUE TO CHEAP PLASTIC PARTS INSTALLED BY GM. MY VEHICLE IS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995075June 14, 2017
EXTERIOR LIGHTING
WHEN DRIVING IN RURAL AREAS AT NIGHT HEADLIGHTS ONLY ILLUMINATE OUT ABOUT 100 FEET IN FRONT OF THE VEHICLE CREATING A BLACK LINE WITH ALMOST NO VISIBILITY ABOVE THE LINE AND EXTREMELY LIMITED SIDE VISIBILITY WHICH CREATES A SIGNIFICANT PROBLEM WHEN TURNING IN EITHER DIRECTION AT AN INTERSECTION AND MAKES IT DIFFICULT TO SPOT ANIMALS, PEDESTRIANS OR BICYCLISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995114June 14, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AT 866-996-9463 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 82,983.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995233June 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
I AM RECIEVING STABILATRAC , ABS, POWERSTEERING, ERRORS. MY WIPERS WILL ONLY WORK IF I HIT MY BRAKES. THE CRUISE CONTROL DOESN'T WORK ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994628June 13, 2017
UNKNOWN OR OTHER
BAD WELD ON HVAC CONDENSER. WAITING 7+ WEEKS FOR NATIONAL BACK-ORDERED REPLACEMENT PART. WHY IS THERE NO RECALL SINCE CLEARLY THIS IS A MAJOR SPILL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994915June 13, 2017
ENGINE
MY 2003 GMC SIERRA 1500 PRESENTLY HAS 67,631 MILES ON IT. WITH ABOUT 46,000 MILES ON MY TRUCK AT THE END OF 2011, I NOTICED LOW COOLANT, BUT COULD NOT FIND A NOTICEABLE LEAK. I CONTINUED TO ADD COOLANT, BUT COULD NEVER FIND THE LEAK. WHILE HAVING MY OIL CHANGED IN JUNE 2016, THE DEALER (WHERE VEHICLE HAD BEEN PURCHASED AND SERVICED) SAID COOLANT HAD LEAKED INTO THE OIL DUE TO A CRACKED CYLINDER HEAD, AND ESTIMATED APPROX $3500 TO FIX IT. IN DEC 2016, THEY RECOMMENDED REPLACING THE ENGINE AT $6600. IN RESEARCHING THIS PROBLEM, I FOUND GM SERVICE BULLETIN #06-06-01-019B, 12 JUNE 2007, SUBJECT INFORMATION ON GRADUAL COOLANT LOSS OVER TIME WITH NO EVIDENCE OF LEAK FOUND. IT DISCUSSES A KNOWN MANUFACTURING DEFECT WITH CASTECH HEADS USED IN THE 5.3L VORTEC ENGINE AS I HAVE IN MY TRUCK. SUBSEQUENT ONLINE SEARCHES INDICATED THIS WAS A COMMON PROBLEM AMONG SUCH GM ENGINES. I WENT BACK TO THE DEALER WITH THE SERVICE BULLETIN AND ASKED WHAT GM WOULD DO TO ASSIST IN THE REPAIR OF THIS KNOWN MANUFACTURING DEFECT. THE DEALER SAID THE VEHICLE WASN'T UNDER WARRANTY SO THEY WOULDN'T DO HELP. I REQUESTED ASSISTANCE THROUGH THE GM REGIONAL REP, AND WAS ALSO TOLD THEY WOULD DO NOTHING. IN MARCH 2017, I WROTE A LETTER TO GM CUSTOMER ASSISTANCE CENTER REQUESTING ASSISTANCE. GM RESPONDED WITH A LETTER TWO WEEKS LATER STATING THAT FOR SERVICE REQUEST NUMBER 8-2815264552, THEY "CANNOT PROVIDE ANY COST ASSISTANCE ON THE ENGINE ISSUE ON THE VEHICLE." FURTHER THEY STATED THERE IS NO RECALL OR SPECIAL COVERAGE FOR THE ISSUE. THE FAULTY CASTING OF THE CASTECH CYLINDER HEAD IN THE 5.3L VORTEC ENGINE IS A KNOWN DEFECT IN ABOUT 5 YEARS OF GM VEHICLES WHICH GM REFUSES TO ACKNOWLEDGE TO CUSTOMERS, BUT CLEARLY ACKNOWLEDGES THROUGH ITS SERVICE BULLETIN. GM SHOULD PROVIDE A RECALL OR AT LEAST FINANCIAL ASSISTANCE TO CORRECT THIS KNOWN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994923June 13, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKING NEAR THE PASSENGER SIDE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994975June 13, 2017
STRUCTURE:BODY
THE DASHBOARD CRACKED AROUND THE PASSENGER AIRBAG AS WELL AS THE STEERING WHEEL FOR NO REASON...WORRIED THAT IF THE AIRBAG GOES OFF THE DASH WILL BREAK APART AND CAUSING INJURIES. 3 OF US AT WORK THAT OWN A GMC/CHEVY PRODUCT IN THIS AGE RANGE HAS THE SAME CRACKS IN THE SAME PLACES. MY DASH CRACKED OVERNIGHT WHILE SITTING IN A GARAGE. THE AIR TEMPS WERE IN THE 60'S SO COULD NOT BE BECAUSE OF HEAT OR COLD. THE REPAIR FOR THE CRACKED DASH WAS A LITTLE OVER $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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