GMC Sierra Complaints

15,732 consumer complaints on file.

#11004219July 11, 2017
AIR BAGS, UNKNOWN OR OTHER
MY TRUCK HAS A DEFECTIVE DASH THAT HAS CRACKED IN MULTIPLE PLACES FOR NO REASON AND NO ROUGH TREATMENT OR ANYTHIG THAT WOULD CAUSE IT TO BREAK, IT CRACKED AND BROKE ALL ON ITS OWN... AND GMC SHOULD BE RESPONSIBLE FOR REPLACING BECAUSE IT IS A SAFETY HAZARD. THIS IS A DEFECT HAPPENING TO THOUSANDS OF THESE TRUCKS AND ALL THE CRACKS AND BREAKS AND IN THE SAME EXACT SPOTS WHICH WOULD SEEM TO BE A MANUFACTURER DEFECT NOT A CONSUMER ISSUE...IF I WERE TO GET INTO AN ACCIDENT THE DEFECTIVE BROKEN DASH COULD SERIOUSLY INJURE SOMEONE. MY TRUCK IS ALSO PART OF THE TAKATA RECALL AND I CAN NOT GO IN TO GET THE AIR BAG FIXED BECAUSE IT WILL FURTHER BREAK MY DASH. THIS DASH ISSUE IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO BE MADE FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004277July 11, 2017
AIR BAGS
AIRBAG NEEDS SERVICE WARNING INDICATOR KEEPS POPPING UP. EVERY 30 SECONDS OR SO. I HAVE TO KEEP HITTING 'DISMISS'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004336July 11, 2017
UNKNOWN OR OTHER
THE PLASTIC DASH HAS CRACKED AROUND THE AIRBAG WHICH MIGHT INTERFERE WITH THE AIRBAGS OR BECOME PROJECTILES FROM THE AIRBAGS DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004360July 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEN STOLER CHEVROLET OF WEST MINISTER, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE AIR BAG INDICATOR ASSESSED. IN ADDITION, THE DEALER STATED THAT THERE WAS NO REMEDY AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 8-245-208-9108. THE CONTACT STATED THAT THE "SERVICE AIR BAG" WARNING AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004643July 11, 2017
UNKNOWN OR OTHER
CRACKED DASH - THE DASH OF MY GMC TRUCK HAS CRACKED IN TWO PLACES WITHIN THE LAST YEAR; ONE CRACK BY THE PASSENGER SIDE AIRBAG AND THE OTHER ABOVE THE INSTRUMENT CLUSTER. THIS VEHICLE HAS ALWAYS BEEN GARAGE - KEPT AND VERY WELL MAINTAINED. THIS IS A VERY COMMON PROBLEM AS EVIDENCED BY ONLINE BLOGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004016July 10, 2017
VISIBILITY/WIPER
AC CONDENSER HAS FAILED AND GMC IS UNABLE/UNWILLING TO SUPPLY PARTS FOR REPAIRS. MY VEHICLE'S PROBLEM WAS IDENTIFIED TWO MONTHS AGO, THE DEALER NOTIFIED ME THAT THE PART IS BACKORDERED AND THERE IS NOT ETA ON THE PART. THIS IS A SAFETY ISSUE BECAUSE WITHOUT AC, THE DEFROSTER DOES NOT WORK, AND THERE IS NO/LIMITED VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003916July 9, 2017
AIR BAGS
THERE IS A CRACK ON THE DASHBOARD RIGHT BESIDE THE PASSENGER AIRBAG ON THE INBOARD SIDE. AS THE DRIVER, I AM WORRIED THAT A SHARD OF PLASTIC COULD EXPLOSIVELY TEAR THROUGH MY SKULL, KILLING ME, IN THE EVENT OF AIRBAG DEPLOYMENT. GMC NEEDS TO FIX THIS POTENTIALLY DANGEROUS PROBLEM BEFORE SOMEONE GETS KILLED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003612July 7, 2017
UNKNOWN OR OTHER
WHEN DRIVING AT HIGHER SPEEDS (50+ MPH - TYPICALLY ON THE HIGHWAY) THE ENTIRE TRUCK SHAKES: THE CONSOLE, STEERING WHEEL, ETC. YOU CAN FEEL IT IN THE SEATS AND THE FLOOR BOARDS. IT FEELS AS THOUGH THE TRUCK IS GOING TO GO OUT OF CONTROL OR BREAK DOWN AT ANY MOMENT. OVER THE PAST TWO YEARS, WE HAVE HAD OUR ENTIRE TRUCK SUSPENSION, ALIGNMENT, BRAKES/ROTORS, ETC INSPECTED NUMEROUS TIMES AND WERE TOLD MORE THAN ONCE BY GM TECHNICIANS THAT THIS VEHICLE PERFORMS UNDER ACCEPTABLE CONDITIONS ACCORDING TO GENERAL MOTORS, EVEN THOUGH THEY AGREE THAT IT DOES NOT FEEL ACCEPTABLE. MY LAST INSPECTION WAS TODAY AND I WAS TOLD THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003227July 6, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TERRIBLE IN THIS TRUCK. WHEN WE DECIDED TO PURCHASE THIS TRUCK IT WAS VERY EXPENSIVE BUT WE THOUGHT WE WERE MAKING A GOOD INVESTMENT-WRONG!!! WHAT GOOD IS THE TRUCK IF WE GET IN ACCIDENT BECAUSE WE CAN'T SEE AT NIGHT. GMC JUST TRIED TO SAVE MONEY WHEREVER THEY COULD-ONLY THE BARE MINIMAL-ITS ALL ONLY ABOUT LINING THEIR POCKETS WITH THE MOST CASH THAT THEY CAN. WE HAVE TALKED TO THE DEALER ABOUT THIS AND THEY SAY THEY IS NOTHING THEY CAN DO. GMC REPLACE THE HEADLIGHT STARTING IN THE 2016 BUT WHAT ABOUT THE 2014 & 2015 OUR LIFE'S DON'T MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003490July 6, 2017
UNKNOWN OR OTHER
AIR CONDITIONER STARTED BLOWING HOT AIR IN NOVEMBER/DECEMBER 2016 AT OR AROUND 50K MILES. IN JUNE 2017, PAID A GMC DEALERSHIP TO DIAGNOSE THE VEHICLE. RESULTS SHOW A CONDENSER LEAK.. CONTACTED GM CUSTOMER CARE DEPT. (SPOKE TO BETH). BETH CONFIRMED THE DIAGNOSIS, INFORMED ME OF THE BACKORDER, THEN INFORMED ME THAT GM WOULD NOT PROVIDE COST ASSISTANCE FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003066July 5, 2017
AIR BAGS
TAKATA RECALL I'VE BEEN WAITING A YEAR FOR PARTS SINCE TEH JULY 2016 LETTER I RECEIVED FROM GM. THEIR WEBSITE RECALLS.GM.COM STILL SAYS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003171July 5, 2017
UNKNOWN OR OTHER
45,000 MILES. AIR CONDITIONER STARTS BLOWING WARM AIR ABOUT A MONTH AGO. THE FOLLOWING WEEK, TAKE THE PICKUP TO THE LOCAL DEALERSHIP TO DIAGNOSE THE FOLLOWING. CONDENSER IS LEAKING. INFORMED THAT THE PART IS ON A NATIONAL BACKORDER AND THEY WILL CALL ME WHEN IT COMES IN. THREE WEEKS AND COUNTING SO FAR. I LIVE IN THE SOUTHWEST SO THE TEMPERATURES HAVE BEEN VERY HOT LATELY AS THIS IS THE HOTTEST PART OF THE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002748July 3, 2017
ENGINE
MY GMC 2015 DIESEL DURIMAX TRUCK HAD THE ENGINE LIGHT TURN ON AND SAID EMISSION NEEDS SERVICED. IT PROCEEDED TO CUT MY TRAVELING SPEED FROM 75 MPH TO 65 MPH TO 55 MPH. I MADE IT TO DENVER COLORADO BARELY WITHOUT THE TRUCK FALLING TO 4 MPH. I WENT YESTERDAY TO HAVE IT SERVICED. THEY SAID THAT THEY FIXED IT STILL UNDER POWERTRAIN WARRANTY. I DROVE AWAY TO GO BACK TO TEXAS 700 MILES OF HIGHWAY HOME. I DROVE AND THE EXACT SAME PROBLEM HAPPENED AGAIN. I'M WAS ON A HIGHWAY AT THIS POINT WITH HEAVY HIGHSPEED TRAFFIC IN THE MIDDLE OF NOWHERE WHERE THE SPEED LIMIT IS 75 MPH. MY TRUCK SPEED WAS REDUCED BY THE EMISSION SYSTEM AGAIN FROM 75 MPH TO 65 MPH TO 55 MPH. I WAS ALMOST HIT BY A BIG RIG TRUCK WITH MY WIFE IN THE CAR. SOMETIME LATER WERE ALMOST SIDE SWIPED TWICE, AND THEN IT STARTED RAINING AND THE SUN STARTED TO SET, AND MATTERS WENT FROM DANGEROUS TO NEAR DEADLY. WE TRIED TO TURN THE TRUCK AROUND TO GET BACK TO DENVER AND ALMOST WERE HIT AGAIN BECAUSE WITH THE GMC SPEED REDUCTION I COULD NOT ACCELERATE AWAY FROM THE HIGH SPEED CARS COMING AT US. GMC SHUTDOWNS THE CAR SPEED PURPOSELY TO AVOID SOME TINY AMOUNT OF NOX, AND PUT PEOPLE AT RISK OF BEING KILLED ON A HIGHWAY IN RAINY NIGHTIME WEATHER. WE FINALLY MADE IT BACK TO DENVER JUST 19 MILES BEFORE THE TRUCK SPEED WOULD HAVE BEEN REDUCED TO 4 MPH. WE WOULD HAVE TO BEEN ON THAT 75 MPH HIGHWAY RIDING IN THE RIGHT SIDE OF THE SLOW LANE AT 4 MPH !!!!! AT NIGHT IN THE RAIN WITH HIGH SPEED 18 WHEELERS GOING BY AT 75 TO 85 MPH. THE GOVERNMENT AND GMC ARE INSANE TO HAVE DESIGNED THIS, I AM BRINGING IT TOMORROW TO GET TRY TO GET IT FIXED AGAIN BUT THE ORDEAL I WENT THRU IS STILL SCARY AS HELL, AND WORRIED ABOUT IT GETTING FIXED. WE COULD BE KILLED DUE TO THIS. I AM AN ENGINEER DEALING WITH PUBLIC SAFETY, AND I AM IN SHOCK CONCERNING GMC'S AND THE GOVERNMENT OVER STEP IN THIS DESIGN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002795July 3, 2017
ELECTRICAL SYSTEM
FAULTY IGNITION SWITCH. CAN PULL IGNITION KEY OUT AFTER STARTING IGNITION AND WITH IT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002839July 3, 2017
SERVICE BRAKES
I PURCHASED THIS VEHICLE BRAND NEW IN 2004 AND HAVE TAKEN VERY GOOD CARE AND ALMOST 100,00 MILES IN ALMOST 14 YEARS HOWEVER I APPLIED THE BRAKE AND ALL THE BRAK FLUID CAME OUT I HAD TO DRIVE OVER A PERSON LAWN TO AVOID HITTING A PERSON AND A MOVING VEHICLE ON 7/1/2017 DUE TO RUSTY BRAKE LINE AND CHECKING ALL LINES WERE RUSTED . I AM ALMOST 75 YEARS OLD AND VERY CONCERNED I WAS AWARE THE LINES WERE ALL RUSTED DUE TO IMPORTED BRAKE LINES WITH INFERIOR METALS, NEVER HEARD ABOUT AND NOTICE OR RECALL.I ALMOST INJURED A PERSON AND HIT A CAR IF I DID NOT DRIVE ON SOMEONES LAWN THE VEHIVLE WAS MOVING ABOUT 35 MPH .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002840July 3, 2017
UNKNOWN OR OTHER
A/C CONDENSER FAILURE. REPAIR PART IS ON NATIONAL BACKORDER. ESTIMATED ARRIVAL TIME IS 10-12 WEEKS. TEXAS SUMMERS CREATE A VERY HOT VEHICLE. CHILDREN IN CAR SEATS WITHOUT AIR CONDITIONING IS DANGEROUS WHEN SITTING IN BUMPER TO BUMPER TRAFFIC. RAINFALL REQUIRES EITHER THE WINDOWS GET ROLLED UP OR CHILDREN GET PELTED WITH RAIN DROPS ON THE HIGHWAY. NEITHER ARE ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002700July 2, 2017
UNKNOWN OR OTHER
DASHBOARD CRACKED AT CORNER OF AIR BAG . MAY BE DANGEROUS IF DEPLOYED . CAR PARKED IN DRIVEWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002431June 29, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
UPPER DASHBOARD CRACKED ALONG AIRBAG LOCATION ON PASSENGER SIDE - TOP LEFT CORNER OF AIR BAG. CAR WAS PARKED, CRACK WAS JUST THERE WHEN I ENTERED THE VEHICLE ONE MORNING...NOT JUST ONCE BUT TWICE. APPARENTLY THE DASHBOARD CRACKS JUST AFTER THE THIRD YEAR AND RE-OCCURS WITH REPLACEMENT DASHBOARDS AS WELL (ALL DASHBOARDS ARE DEFECTIVE, INCLUDING THE REPLACEMENTS). NOTE: EXACT SAME CRACK AND LOCATION AS MANY OTHERS REPORTED ON FACEBOOK GROUP FORUM PAGE (07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002127June 29, 2017
UNKNOWN OR OTHER
A/C CONDENSER WENT. GM HAS NOT ISSUED A RECALL. THERE IS A NATIONAL BACK ORDER ON THE RE-DESIGNED CONDENSER. PEOPLE ARE BEING FORCED TO WAIT MONTHS AND ARE GOING WITHOUT A/C. GM CLAIMS THAT THEY ARE AWARE AND ARE WORKING WITH TWO MANUFACTURERS TO GET THE NEW PART MADE AND SHIPPED TO DEALERS. PLEASE SEE DOCUMENTATION OF CHAT SESSION WITH GM REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002144June 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN YOUNG CHEVROLET OF EUNICE, LOUISIANA WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, PROVIDED THE CONTACT WITH A CASE NUMBER, AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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