GMC Sierra Complaints

15,732 consumer complaints on file.

#10992290May 30, 2017
UNKNOWN OR OTHER
MAJOR PROBLEM WITH MY AIR CONDENSER THAT IS DEFECTIVE... DOES NOT WORK. THERE IS A NATION WIDE BACK ORDER FOR THIS ITEM FOR ALL GMC SIERRA'S AND NOTHING IS BEING DONE TO SERVICE THE CUSTOMERS. IT'S BEEN 3 WEEKS AND COUNTING NOW AND STILL NO ANSWERS. AIR CONDENSER PROBLEM... MY AC UNIT IS NOT OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992038May 29, 2017
SERVICE BRAKES
WHEN COMING TO A STOPLIGHT, I APPLY THE BRAKES AND THE PEDAL GOES DOWN MORE THAN IT SHOULD, BUT I GET STOPPED. WHILE HOLDING THE BRAKE AND WAITING FOR THE LIGHT TO CHANGE THE BRAKE PEDAL GOES SLOWLY TO THE FLOOR. NEXT, I PULL INTO A PARKING LOT AND GET STOPPED. I PUT THE TRUCK IN PARK AN LOOK UNDER THE HOOD AT THE BRAKE MASTER CYLINDER, NO FLUID LEAKS, THEN I C LOOK AT EACH WHEEL, NO FLUID LEAKS. I GET TURNED AROUND AND HEAD HOME BECAUSE I KNOW SOMETHING IS WRONG. DRIVING HOME THE BRAKE PEDAL IS SOFT. I'M SOON HOME AND I PARK THE TRUCK BUT WITH THE MOTOR STILL RUNNING, I SLOWLY DEPRESS THE BRAKE PEDAL, IT GOES SLOWLY TO THE FLOOR, NEXT TIME I DEPRESS THE BRAKE PEDAL IT GOES TO THE FLOOR IN A SPLIT SECOND. I GET OUT AND INSPECT UNDER THE TRUCK. I SEE BRAKE FLUID LEAKING FROM THE LINES RUNNING DOWN THE FRAME RIGHT UNDER THE DRIVERS DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992047May 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
HAS HAD AN ISSUE WITH ACCESSORIES FLASHING OFF AND BACK ON. REPORTED IT TO A GMC DEALER AND THEY WERE UNABLE TO DUPLICATE BUT SAID THAT THE BATTERY WAS BAD AND MOST LIKELY WHAT WAS CAUSING IT. IT DID FINE FOR A WHILE THEN BEGAN DOING IT AGAIN. THIS TIME HOWEVER IT CAUSED A LOSS IN POWER STEERING AND I ENDED UP IN THE DITCH. LATER IT DID IT IN A PARKING LOT AND WAS ABLE TO VIDEO TAPE IT. TOOK IT TO THE DEALER AND SHOWED THEM THE VIDEO. THEY WERE UNABLE TO DUPLICATE FOR 4 DAYS WHILE I WAS PAYING FOR A RENTAL BECAUSE MINE WASN'T SAFE TO DRIVE. ON THE FOURTH DAY I PROVIDED THEM WITH A SERVICE BULLETIN I FOUND THAT ADDRESSED THE ISSUE AS BEING A FLUCTUATION IN POWER AND FOR THEM TO CHECK THE CABLES AND DO A DROP LOAD TEST. THEY DID AND IT FAILED. I THEN HAD TO PAY 376.00 TO REPLACE THEM PLUS HAVING TO PAY FOR A RENTAL AFTER ASKING FOR A LOANER. THIS IS A PROBLEM A LOT OF PEOPLE ARE HAVING. JUST A QUICK GOOGLE SEARCH MAKES THAT PLAIN. GM ISN'T WANTING TO ADMIT IT. I HAVE THE VIDEO BUT I DON'T THINK IT WILL ALLOW ME TO UPLOAD IT TO THE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992092May 29, 2017
SERVICE BRAKES
TAKATA RECALL. DRIVING THROUGH THE SMOKY MOUNTAINS BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND DIDNT STOP. I RELEASED PEDAL AND PRESSED AGAIN AND IT WAS VERY FIRM AND HARD TO GET THE TRUCK TO SLOW DOWN/ STOP. WHEN THIS OCCURRED THE SYSTEM SHOWED NO SIGNS OF SYSTEM FAILING. IF WAS A VERY SCARY SITUATION WITH HAVING MY FAMILY IN THE TRUCK WITH ME. IM VERY THANKFUL THAT IT DIDNT END A LOT WORSE LIKE IT COULD HAVE. ALL IN ALL I DROVE 4 HOURS TO GATLINBURG WITH NO SIGNS OF ISSUES AND FOR IT TO JUST GO OUT WITHOUT A WARNING SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991971May 28, 2017
UNKNOWN OR OTHER
DASH BOARD CRACKING NOT SURE WHEN IT HAPPENED LOOKED AT ON DATE BELOW AND HAS A DASH MAT SINCE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991928May 27, 2017
SUSPENSION, UNKNOWN OR OTHER
AUGUST 19, 2016 TRUCK WAS IN AN ACCIDENT WHEN THE VEHICLE WENT OUT OF CONTROL.. A BRACKET ON THE LEFT FRONT OF THE TRUCK BROKE AND THERE APPEARED TO BE A CRACK ON IT. WE BELIEVE THE ACCIDENT WAS CAUSED BY THE BRACKET BRAKING AND THEN MADE IT SO THAT WE COULD NOT CONTROL THE VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10991737May 26, 2017
AIR BAGS
" TAKATA RECALL" LAST MEMORIAL DAY, I HAD JUST LEFT A STOPLIGHT TRAVELING APPROX. 20 MPH, WHEN I WAS STRUCK BROADSIDE BY A VOLVO SEDAN TRAVELING BETWEEN 50-60 MPH. I HAVE A SLT MODEL WITH FRONT AND SIDE AIRBAGS AND NONE OF MY AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10991623May 25, 2017
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE POSITION, THE POWER STEERING FAILED. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO LUTHER FAMILY GMC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991447May 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (NIMNICHT BUICK GMC 11503 PHILIPS HWY, JACKSONVILLE, FL 32256 (904) 638-7686) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991153May 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUE FROM THE FIRST FEW MONTHS OF OWNERSHIP. THE TRAILER BRAKE SYSTEM FAILED AND WAS REPLACED ON OCTOBER 2014. THE VEHICLE HAS HAD MANY RECALLS THAT HAVE BEEN CORRECTED BY OWNER AND SERVICE PROVIDER. THE SECOND SUMMER OF OWNERSHIP THE VEHICLE HAD RADIATOR ISSUES, AND MOST RECENTLY ELECTRICAL ISSUES AGAIN AND TRANSMISSION ISSUES. WHILE DRIVING THE VEHICLE ELECTRICAL DASHBOARD GOES INTO A FLICKER AND SHUTS DOWN. GMC WAS ABLE TO FIX THIS ISSUE AT THE OWNERS COST WITH THE VEHICLE BEING OUT OF SERVICE FOR 3 WEEKS. GMC WAS TO REIMBURSE THE OWNER FOR COSTS OF A GM DEALER THAT WAS NOT ABLE TO FIX THE ISSUE (PAINTER AUTOMOTIVE)(FEBRUARY 9, 2017) OF $300, THIS HAS NOT BEEN REIMBURSED. THE VEHICLE IS NOW AT THE SERVICE STATION AS IT DOES NOT START WITH NO CODES. IT HAS BEEN OUT OF SERVICE FOR 2 WEEKS AND COUNTING, THIS VEHICLE IS NO LONGER RELIABLE OR SAFE FOR US TO DRIVE. WE HAVE DOCUMENTATION OF ALL THE ISSUES AND VIDEO OF THE DASHBOARD FLICKER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991210May 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE AND THE ADDITIONAL RECALL NOTICES SENT TO THE CONTACT DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991214May 23, 2017
UNKNOWN OR OTHER
VIBRATION BETWEEN 65-80MPH. DEALER HAS ROAD FORCE BALANCED TIRES TWICE WITH NO BETTER RESULTS. FIRST TIME ONE TIRE WAS FOUND TO BE OUT OF SPEC THEN 2ND TIME, ALL FOUR ARE IN 'SPEC'. I DON'T BELIEVE THIS IS A TIRE/WHEEL PROBLEM AS THE VIBRATION VARIES ON SMOOTH HIGHWAY - AT TIMES IT IS VERY SMOOTH THEN IT WILL START VIBRATING/BOUNCING. VERY UNNERVING DRIVING AT THESE SPEEDS WITH A VIBRATION THAT FEELS LIKE A LOOSE WHEEL OR OTHER DRIVETRAIN PART. MY SON HAD A 2015 MODEL HE BOUGHT NEW AND HE FINALLY SOLD IT DISCLOSING THE ISSUE (STILL UNDER WARRANTY) RATHER THAN CONTINUING TO WASTE TIME WITH GM. PROBLEM HAS EXISTED SINCE I BOUGHT THE TRUCK NEW OCT. 2016. 2016 GMC SIERRA 2500HD DENALI 20" FACTORY WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990867May 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990885May 22, 2017
EXTERIOR LIGHTING
NATURE OF CONCERN: WHEN THE VEHICLE IS PUT INTO REVERSE, THE REAR BACK-UP CAMERA COMES ON. THE DISPLAY OF THE CAMERA IS EXTREMELY TOO BRIGHT, AND MAKES IT DIFFICULT TO BACK UP PROPERLY WITH A GLARING LIGHT IN YOUR FACE. THERE IS CURRENTLY NOT AN OPTION TO DECREASE THE BRIGHTNESS OF THE CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990731May 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
INSTRUMENT CLUSTER WORKS INTERMITTENTLY. SPEEDOMETER, FUEL GAUGE ETC, DO NOT WORK AT RANDOM TIMES. (WHILE OPERATING THE VEHICLE, OR NOT) THE LIGHTS ON THE INSTRUMENT CLUSTER ALSO DIM, FLICKER, AND SOMETIMES GO OUT COMPLETELY. THIS PARTICULAR VEHICLE HAS VERY LOW MILEAGE, (USED AS A RECREATIONAL VEHICLE, NOT PRIMARY TRANSPORTATION) IT WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990757May 20, 2017
SERVICE BRAKES
BRAKES WENT OUT AS I WAS PULLING INTO MY DRIVEWAY, BRAKE LINE CORROSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986362May 18, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE SEAT BELT EXPERIENCED TROUBLE LATCHING. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE SEAT BELT LATCH NEEDED TO BE REPLACED. THE DEALER CONFIRMED THIS WAS A COMMON FAILURE WITH THIS MODEL VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986131May 17, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE SUN ROOF AND DAMAGED THE ONSTAR SYSTEM, INTERIOR HEADLINING, AND ALSO PENETRATED THE ELECTRICAL PANEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUN ROOF GASKET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 87,549.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986145May 17, 2017
EXTERIOR LIGHTING
GMC UPGRADED THE HEADLAMPS AS A "FIX" FOR THE EXTREMELY POOR SIDE AND FORWARD ILLUMINATION BY THE VEHICLE. THE "FIX" IS STILL SUCH A POOR EXCUSE FOR HEADLAMP ILLUMINATION THAT WE KEEP FROM DRIVING THE VEHICLE AT NIGHT AS A "SAFETY" REASON. THE POOR PERFORMANCE CONTINUES AND THE DEALERSHIP HAS EXHAUSTED WHAT GMC/GM IS WILLING TO DO AND IS NOT THE DEALERSHIPS PROBLEM BUT GM'S. I WOULD SEND A PHOTO OF THE POOR HEADLIGHT PERFORMANCE BUT YOU CAN'T SEE IT AS IT WAS ON A RAINY NIGHT AND THE HEADLAMPS THEN ARE EVEN WORSE. WHAT A POOR EXCUSE FOR A FIX. GMC/GM FIXED THE ISSUES IN THE 2016 AND 2017 BUT DUE TO THE COST OF REWORKING THE TRUCKS THEY SOLD IN 2014 AND 2015 THEY HIDE BEHIND THE SORRY FIX THEY MAKE THE DEALERS TRY TO MAKE THE CUSTOMERS GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985969May 16, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE ZINC ALUMINUM ALLOY ON THE BRAKE LINES CAUSED SEVERE CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 07/18/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra