GMC Sierra Complaints

15,732 consumer complaints on file.

#11006242July 18, 2017
AIR BAGS
TAKATA RECALL. I STILL HAVE NOT HAD MY AIRBAG REPLACED ON THE PASSENGER SIDE OF MY GMC SIERRA AND IT HAS BEEN OVER A YEAR. WHAT CAN I DO TO EXPEDITE THIS? NOTHING HAS BEEN DONE TO GET THIS RECTIFIED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006272July 18, 2017
AIR BAGS
DASH CRACKING AROUND AIR BAG PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005919July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) AND TOOK THE VEHICLE TO BERGER'S AUTO SALES GMC (LOCATED ON STATE RD 93 IN PA). THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD INFORMED THE CONTACT THAT THEY WERE FIGHTING THE ISSUE AND WOULD CONTACT HIM BY THE END OF JUNE 2017. THE CONTACT STATED THAT HE WAS STILL WAITING ON THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 08/31/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005924July 17, 2017
UNKNOWN OR OTHER
CRACKS IN BOTH SIDES OF THE DASHBOARD. OTHERS HAVE COMPLAINED ABOUT THIS AS WELL AND GM IS GETTING SUED FOR IT NOW. ALSO, MOLDING HAS BEEN REPLACED ON ALL FOUR DOORS AND IS COMING OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006022July 17, 2017
UNKNOWN OR OTHER
I WAS TOWING A TRAILER FOR APPROX: 5 MILES WHEN I NOTICE A STRANGE ODOR AND I PULLED OVER AND REALIZED THE TRUCK HAD CAUGHT ON FIRE BY IT SELF AND POLICE AND GOOD SAMARITIN TRIED TO PUT IT OUT BUT WAS NOT SUCCESSFUL . HENCE THE TRUCK AND TRAILER WERE A TOTAL LOSS ALONG WITH $ 750 WORTH HAND TOOLS. ( TRAILER WORTH APPROX: $12,500) I WAS ON A TWO LANE ROAD SPEED 40 (IT WAS A RENTAL TRUCK)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11005530July 16, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL, I HAVE A LETTER FROM GM. CONCERNING THE AIR BAG RECALL DATED 07/2016 INFORMING ME OF SAID RECALL AND STATING THAT I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE FOR REPAIRS. THAT HAS BEEN OVER A YEAR AGO AND NOW I HAVE A CRACK IN THE CORNER OF THE DASH PANEL WHERE THE AIR-BAG IS LOCATED. AFTER DOING SOME RESEARCH IT APPEARS THAT GM. HAS ISSUES WITH GM TRUCKS, SUV'S ETC. FROM YEAR 2007 UNTIL AT LEAST 2013 CONCERNING THIS ISSUE. I HAVE CONTACTED GM. DEALERS AND GM THEIR SELF CONCERNING REPAIRS AND OR REPLACEMENT OF THE AIRBAGS AND STATED MY CONCERNS WITH THE DASH BEING CRACKED IN THIS LOCATION. THESE AIRBAGS HAVE BEEN DOCUMENTED TO KILL OR INJURE PEOPLE AND AS A CONCERNED OWNER OF ONE OF THESE VEHICLES I FEEL GM. IS NOT MOVING FAST ENOUGH TO RECTIFY THIS SITUATION. THERE ARE MILLIONS OF THESE VEHICLES AFFECTED BY THIS RECALL ON THE ROAD EVERY DAY AND THAT LEADS TO GREATER RISK OF DEATH OR INJURY. I SHOULD NOT HAVE TO GET RID OF MY VEHICLE BECAUSE OF SAFETY CONCERNS BY THE MANUFACTURER. THANKS IN ADVANCE FOR ANY ASSISTANCE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005547July 16, 2017
AIR BAGS
TAKATA RECALL GM HAS NO REMEDY ON THIS 13-MONTH-OLD RECALL AND REPAIR OF DANGEROUS OR DEADLY PASSENGER AIRBAGS.WE DO NOT FEEL SAFE USING OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005470July 15, 2017
AIR BAGS, ELECTRICAL SYSTEM
THE SERVICE AIRBAG LIGHT COMES ON AND OFF AND OUT SIDE AIR TEMPERATURE SAYS 55 AND ITS 92 OUTSIDE WHEN MPVEING OR STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005270July 14, 2017
UNKNOWN OR OTHER
I HAVE A 2016 GMC SIERRA 1500 5.3L. I'VE BROUGHT THE TRUCK DOWN TO THE DEALER 4 TIMES NOW BECAUSE THE AC DOESN'T BLOW COLD AIR. THE AC STOPPED WORKING AGAIN THIS WEEK WITH THE TRUCK ONLY HAVING 2,800 MILES ON IT. I CALLED GMC DIRECTLY (NOT THE DEALER) BECAUSE I DON'T WANT TO BRING THE TRUCK DOWN TO THE DEALER FOR THE 5TH TIME FOR THE SAME ISSUE. IT'S 85+ DEGREES NOW WHERE I LIVE AND DRIVING WITHOUT AC IS UNBEARABLE, ESPECIALLY WHEN IN TRAFFIC. GM SENT ME AN E-MAIL INFORMING ME THE AC CONDENSER IS FAULTY BY DESIGN AND A 'REDESIGN' HAS BEEN CREATED. THE PART IS ON "NATIONAL BACK ORDER" WITH NO ETA. THEY SAID IT COULD BE 4-6 WEEKS WHICH MEANS DRIVING MY TRUCK WITHOUT AC IS VERY UNCOMFORTABLE AND NOT AN OPTION WITH CHILDREN IN THE TRUCK WHO CAN'T WITHSTAND THE HEAT. I'M READING ON VARIOUS FORUMS THAT PEOPLE HAVE BEEN WAITING SINCE MARCH (4 MONTHS) FOR THE NEW CONDENSER TO COME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005263July 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY TRUCK LOSES POWER STEERING WHEN TURNING LEFT AND PRACTICALLY COMES TO A STOP MID TURN. IT TAKES APPROX. 5 SECONDS TO BE ABLE TO CONTINUE THROUGH THE TURN. STABILITRAK NOTIFICATIONS CONSTANTLY ALERT ON THE DASH FOR TRACTION CONTROL, STEERING ASSIST, ETC AND WHEN DOING SLOW MANEUVERING THE A/C, STEREO, AND STEERING ASSIST SHUTDOWN FOR A SPLIT SECOND. RECALL IS OPEN UNDER N172085440 FOR 2 WEEKS NOW AND I KNOW OTHER PEOPLE EXPERIENCING THESE SAME SAFETY STEERING ISSUES WAITING FOR THE FIX TO BE PUBLISHED FOR THIS RECALL. PLEASE EXPEDITE THE RECALL FIX ASAP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005288July 14, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL RELATED TO THE EPS ASSIST. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BUICK GMC IN BEAVERTON, OR) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005401July 14, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD FROM WINDSHIELD TO AIRBAG ON PASSENGER SIDE. WITH NO AFTERMARKET REPLACEMENTS AVAILABLE ONLY OVER LAYS CAPS . NOTICED MULTIPLE COMPLAINTS ON SAFETY ISSUES ONLINE FROM OTHER GM OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005043July 13, 2017
ENGINE
DRIVING AND WARNING CAME ON AND IT SAID "ENGINE HOT A/C TURNED OFF" HAD THIS VEHICLE ONLY ONE WEEK WHEN THIS HAPPENED, TOWED BACK TO THE DEALER THE SAID WASN'T UNDER WARRANTY, I TOLD THEM TO KEEP THE TRUCK. THEY PUT ON A NEW THERMOSTAT, TWO WEEKS LATER SAME THING. TOOK TRUCK TO MY MECHANIC AND HE REPLACED THE THERMOSTAT. GOOD FOR ABOUT TWO MONTHS, WARNING KEEPS COMING ON. LOOKED ON LINE MANY PEOPLE HAVE HAD THIS HAPPEN, A MECHANIC AT A CHEVROLET GARAGE TOLD ME IT IS PROBABLY IN THE CLUSTER PANEL/ COMPUTER?? BIG MONEY. WITH ALL THE PROBLEMS OTHER'S HAVE BEEN HAVING, I THINK IT IS DANGEROUS TRUCK CATCH ON FIRE GOING DOWN THE ROAD. WOULD LIKE AN ANSWER TO THIS PROBLEM. THANK YOU MARY ANN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005065July 13, 2017
FUEL/PROPULSION SYSTEM
MY GAS NEEDLE STOP WORKING AND I KNOW THREE OTHER PEOPLE WITH THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005111July 13, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHILE THE VEHICLE WAS BEING REVERSED WITH A TRAILER ATTACHED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. THE CONTACT STATED THAT THE TRAILER CRASHED INTO THE AWNING OF THE RESIDENCE. THERE WERE NO INJURIES. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EVIDENCE OF BRAKE FLUID LEAKING FROM THE BRAKE BOOSTER, WHICH ALLOWED BRAKE FLUID TO ENTER THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PERFORMANCE CHEVROLET (LOCATED AT 3222 BEVERLY PIKE, ELKINS, WV 26241, TEL: (304) 591-1077) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER WAS LEAKING AND WAS 1,000 MILES OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,023.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11005202July 13, 2017
EXTERIOR LIGHTING
HEAD LIGHTS ARE SO BAD IT'S DANGEROUS DRIVING AT NIGHT WITH THE LOW BEAMS. THE INTERNAL HEAD LIGHT SHUTTER CREATES A DISTINCT LINE WITH TOTAL DARKNESS ABOVE. WHILE TAKING A TURN YOU HAVE NO LIGHT TO THE SIDE AT ALL! YOU EASILY OUT DRIVE THE HEAD LIGHTS WITH ONLY THE LOW BEAM. BEEN IN THE DEALER SEVERAL TIMES. THIS IS A DESIGN FLAW. NO GOOD AFTER MARKET FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004743July 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I AM MAKING LEFT TURNS MY STABILITRAK WARNING GOES OFF AND LOCKS UP MY STEERING WHEEL AND WON'T ALLOW ME TO TURN AND JERKS THE WHEEL WHICH HAS CAUSED A DISLOCATED THUMB AND JAMMED FINGERS, IT ALSO POWERS DOWN MY ENTIRE ELECTRICAL SYSTEM. I HAVE HAD SEVERAL CLOSE CALLS WITH SOME SERIOUS ACCIDENTS. I HAVE ALMOST BEEN T-BONED SEVERAL TIMES DUE TO IT POWERING DOWN AND NOT BEING ABLE TO TURN. I HAVE CALLED THE GM DEALERSHIP AND THEY SAID THERE IS NOTHING WE CAN DO ABOUT THIS AND THEY ARE AWARE OF THE RECALL. IT'S GOING TO BE A HEFTY LAWSUIT ON THEIR HANDS WHEN SOMEONE IS SERIOUSLY HURT OR DIES BECAUSE THEIR STEERING WHEEL LOCKS UP. EARLY JUNE IS WHEN I STARTED NOTICING THIS ISSUE AND IT HAS ONLY BEEN GETTING WORSE!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11004789July 12, 2017
ENGINE, STEERING, BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE ENGINE ALSO LOST POWER WITHOUT WARNING AND THE REARVIEW CAMERA DISPLAY FAILED TO FUNCTION. THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO PHIL MOORE BUICK GMC (5728 I-55 NORTH, JACKSON, MS 39211), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004822July 12, 2017
UNKNOWN OR OTHER
AIR CONDITIONER NOT WORKING. AC CONDENSER HAS DEVELOPED A LEAK. IN DOING RESEARCH I DISCOVERED THAT THIS IS A COMMON PROBLEM FOR GM VEHICLES OF THE MODEL AND THE LIKE, BUT GM HAS ALSO PULLED ALL CONDENSERS FROM THE SHELVES BUT WILL NOT DO A RECALL TO ADDRESS THE DEFECTIVE CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004843July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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