GMC Sierra Complaints

15,732 consumer complaints on file.

#11011827July 31, 2017
STEERING
STEERING WHEEL VERY LOOSE, CAN MOVE 3-4 INCHES WITHOUT ANY STEERING TAKING PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011507July 30, 2017
SERVICE BRAKES
WAS STOPPED AT STOP LIGHT,WITH FOOT ON THE BRAKE. STARTED ROLLING FORWARD AND HAD TO PRESS HARDER ON THE BRAKE. WHEN HOLDING FOOT ON BRAKE PEDAL AND IN GEAR PEDAL SLOWLY MOVES DOWN TO THE FLOOR. TOOK VEHICLE TO DEALER WHO WAS LUCKILY CLOSE BY. THEY TESTED TRUCK BRAKE'S AND FOUND THE SAME THING. THEY KEPT TRUCK, AND REPAIRED THE NEXT DAY. MASTER CYLINDER WAS BAD. THEY BELIEVE THAT A SEAL MAY HAVE A CRACK,OR A NICK IN IT, ALLOWING PRESSURE TO RELEASE. THE DEALER SAID MORE THAN LIKELY GM WILL ASK FOR PART TO EXAMINE IT, SO THEY CAN'T TAKE IT APART. TRUCK HAD 3173 MILE'S ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011574July 30, 2017
SERVICE BRAKES
DIC DISPLAYS, "SERVICE TRAILER BRAKE SYSTEM" TRAILER NOT CONNECTED AT THE TIME OF MESSAGE. NO FRAYED, LOOSE, OR CORRODED WIRES FOUND AND FUSES LOOK GOOD. CONNECTIONS DISCONNECTED, BLOWN OUT, AND RECONNECTED. MESSAGE STILL READS EVERY DAY OF DRIVING. SEEMED TO START AFTER DRIVING IN RAIN. MAYBE JUST A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010946July 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BARKER GMC IN HOUMA, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010952July 27, 2017
AIR BAGS
TAKATA RECALL SAFTY RECALL ON JULY 2016 NOW IT IS JULY 27 2017 WITHOUT ANY RESPONSE FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011130July 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THERE WAS A DELAY OF THREE TO FOUR SECONDS BEFORE SHIFTING INTO SECOND GEAR. THE FAILURE RECURRED EVERY MORNING. THE VEHICLE WAS TAKEN TO THE DEALER (JIM CAUSLEY, LOCATED AT 38111 GRATIOT AVE, CLINTON TOWNSHIP, MI 48036) WHERE IT WAS CONFIRMED THAT GM WAS AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON HIS VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 11/13/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010732July 26, 2017
SERVICE BRAKES, STEERING
ROUNDING A CORNER AT LOW SPEED AND THE A/C COMPRESSOR LOCKED UP AND STALLED THE ENGINE. I LOST STEERING AND BRAKES NEARLY HIT A POLE. SEARCH FOR THIS ISSUE AND YOU WILL SEE THAT GM HAS A KNOWN ISSUE ON THE 2014 A/C UNITS THAT THEY ARE DOING NOTHING ABOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010733July 26, 2017
STRUCTURE:BODY
PURCHASED 2.5 MONTHS FROM LOCAL DEALERSHIP. SPOTLESS INTERIOR. PARKED TRUCK IN PARKING LOT FOR ABOUT AN HOUR FOR CHURCH AND NOTICED CRACK ABOVE PASSENGERS AIRBAG TO THE LEFT SPLITTING THE DASH COMPLETELY. ALSO BOWING TO DASH BRANCHING LEFT OF CRACK. WEATHER WAS AROUND 90 DEGREES AND I USE A SUNVISOR AND TYPICALLY CRACK MY WINDOWS. HAVE NOT CLEANED OR TOUCHED DASH IN THE TIME OF OWNERSHIP, OTHER THAN SLIDDING THE SUNVISOR TO WINDSHIELD. DEALERSHIP TODAY CLAIMED THEY CANNOT AND WILL NOT DO ANYTHING ABOUT IT UNTIL GMC ISSUES RECALL. AFTER RESEARCHING THIS IS APPARENTLY A COMMON COMPLAINT IN ALL GMC TRUCK MODELS FROM 07-13. CONCERNED WITH SAFETY OF AIRBAG PROJECTILING SHARDS OF DASH IF DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010648July 25, 2017
UNKNOWN OR OTHER
DAHSBOARD IS CRACKING ALL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010661July 25, 2017
UNKNOWN OR OTHER
AIR CONDITION BLOWING HOT AIR! LEAK IN THE CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010382July 24, 2017
ENGINE
I PURCHASED THE VEHICLE PRE-OWNED CERTIFIED IN LATE MAY 2017. AC WENT OUT 1 WEEK LATER. VEHICLE HAS BUMPER TO BUMPER WARRANTY FOR 12 MONTHS OR 12K MILES. VEHICLE WAS TAKEN TO FOLSOM BUICK GMC AND FOUND "A/C CONDENSER LEAKING...RECOMMEND REPLACEMENT PARTS ON ORDER" PART NUMBER 84211191. I WAS ADVISED PART WAS ON BACK ORDER. GOING ON 45 DAYS WITH NO AC, AS THE PART IS STILL ON BACK ORDER. IN SACRAMENTO, CA WHERE DAILY IT IS 90 DEGREES WITH MANY DAYS OVER 100 DEGREES AND SOME DAYS OVER 105 DEGREES. AS THIS IS MY ONLY MEANS OF TRANSPORTATION IT IS A SAFETY CONCERN DUE TO THE AMOUNT OF HEAT ON THE BODY WHILE DRIVING FOR EXTENDED PERIODS OF TIME. I ALWAYS HAVE TO MAKE SURE I HAVE ENOUGH COLD WATER IN THE VEHICLE DUE TO THE FEAR OF PASSING OUT FROM DEHYDRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010135July 23, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. YOU CANNOT SEE LEFT OR RIGHT, ONLY STRAIGHT AHEAD. ALSO THE BRIGHTNESS IS VERY LOW. DANGEROUS TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010099July 22, 2017
STEERING
IT HAS BEEN TWO WEEKS AND NO SOLUTION HAS BEEN ISSUED AND MEANWHILE MY VECHILE IS STUCK AT DEALERS WHILE I AM STUCK WITH PAYMNTS AND ZERO SOLUTION TO FIX MY VECHILE AND NO IDEA HOW MUCH LONGER IT WILL BE BEFORE IT IS REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006684July 21, 2017
UNKNOWN OR OTHER
I CURRENTLY OWN A 2014 GMC SIERRA 1500 WITH 55,000 MILES.ON MAY 15 2017 THE VEHICLE WAS DIAGNOSED WITH NEEDING AN AC CONDENSER AT GREINER BUICK GMC BECAUSE THE VEHICLE HAD STOPPED BLOWING COLD AIR. WE WERE TOLD THE PART HAD TO BE ORDERED AND THEY WOULD CALL US WHEN IT ARRIVED TO BE INSTALLED. THAT FOLLOWING DAY WE RECEIVED A PHONE CALL FROM THE PARTS DEPARTMENT AT THE DEALERSHIP STATING THAT THE AC CONDENSER IS UNAVAILABLE AND THEY DID NOT HAVE AN ETA BECAUSE THE PART WAS BACKORDERED. ABOUT A WEEK HAD PAST, AND BEING FRUSTRATED WITH HAVING NO AC , LIVING IN 110 DEGREE WEATHER AND DRIVING THIS VEHICLE WITH A 2 MONTH OLD AND 4 YEAR OLD CHILD, I WAS DESPERATE TO HAVE IT FIXED. I CONTACTED GENERAL MOTORS DIRECTLY TO SEE WHAT THE ISSUE WAS WITH THE PART AND SEE IF THEY COULD HELP ME. AFTER SPEAKING TO THE REPRESENTATIVE, I GOT NO ANSWERS BESIDES THEY ARE "WORKING ON IT." SHE TOLD ME THIS WAS A NATIONWIDE PROBLEM AND THEY ARE TRYING TO GET THE PART AVAILABLE FROM THE MANUFACTURER. I TOLD HER MY SITUATION AND THE SAFETY ISSUE WITH NO AC AND THE CLIMATE I LIVE IN AND SHE TOLD ME THEY COULDN'T DO ANYTHING OR EXPEDITE GETTING THE PART. MY HUSBAND AND I LOOKED INTO GETTING AN AFTERMARKET CONDENSER AND THOSE TOO ARE UNAVAILABLE. WE DID RESEARCH AND THERE ARE TONS OR COMPLAINTS ABOUT THE AC CONDENSER BREAKING IN THE GMC SIERRAS AND CHEVY SILVERADO MODELS AND GM HAS DONE NOTHING ABOUT RECALLING IT. THIS PART RARELY FAILS IN A VEHICLE, UNLESS IT IS DAMAGED. IT IS CLEAR THAT THIS PART IS DEFECTIVE, AND IS UNAVAILABLE EVEN TO BE REPLACED. THIS IS A HUGE SAFETY CONCERN AND GM NEEDS TO ADDRESS THIS. STILL, 2 MONTHS LATER OUR VEHICLE STILL HAS NO AC AND GM HAS DONE NOTHING TO HELP US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010025July 21, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD WITHOUT COLLISION OR ANY IMPACT. THE HEAT AND COLD CONTINUE TO CRACK THE DASH AND I AM CERTAIN THE ENTIRE DASH WILL EXPLODE IF ANY AIRBAG IS DEPLOYED OR COLLISION IS EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006494July 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED AFTER A COMPLETE STOP. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS INCREASED. WHEN SHIFTING FROM SECOND TO FIRST GEAR, THE TRANSMISSION SHIFTED INTO FIRST GEAR WITH EXTREME FORCE AND CAUSED THE VEHICLE TO ABRUPTLY ACCELERATE. THE CONTACT HAD TO ENGAGE THE BRAKE PEDAL WITH FORCE TO AVOID A CRASH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO WALSH CHEVY BUICK GMC (2330 NORTH BLOOMINGTON STREET, STREATOR, IL, 61364 815-673-4333) WHERE THE TRANSMISSION SYSTEM WAS REPROGRAMMED TWICE AND THE ELECTRONIC CONTROL MODULE WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112. UPDATED 08/30/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006499July 20, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH HAS CRACKED AROUND PASSENGER SAFETY BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006669July 20, 2017
UNKNOWN OR OTHER
AIR CONDITIONER FAILS BECAUSE OF FAULTY CONDENSER, THIS IS A WIDESPREAD PROBLEM SINCE A REPLACEMENT PART IS NOT AVAILABLE WORLDWIDE BECAUSE OF THE DEMAND. THE DEALERSHIPS ARE SENDING VEHICLES TO 3RD PARTIES TO HAVE THE CONDENSER REPAIRED. THIS REPAIR IS NOT COVERED BY ANY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006333July 19, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT, OVER TIME, THE DASHBOARD BEGAN TO CRACK IN VARIOUS PLACES, BEGINNING ON THE UPPER DRIVER SIDE CORNER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT REPLACE THE DASHBOARD AS THERE WAS NO RECALL, BUT COULD POTENTIALLY PROVIDE SOME FINANCIAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006107July 18, 2017
STRUCTURE:BODY
DASH CRACK ABOVE INSTRUMENT CLUSTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra