GMC Sierra Complaints

15,732 consumer complaints on file.

#11050964November 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE FIRST TIME I WAS DRIVING DOWN THE HIGHWAY AND I HIT THE BRAKES AND THE DIC SAID SERVICE STABILITRAK AND A FEW OTHER THINGS AND I LOST CONTROL OF STEERING AND MY CRUISE WOULDN'T WORK FOR A MINUTE THE SECOND TIME I WAS DRIVING DOWN THE ROAD AND I GASES ON IT AND THE WHOLE TRUCK SHUTOFF AND BACK ON BUT I LOST CONTROL OF THE STEERING AGAIN THEN I TURNED IN MY DRIVEWAY AND LOST ALL STEERING AND ALL POWER AND THE TRUCK DIED I HAD TO TURN THE KEY 2 OR 3 TIMES AND IF FINALLY STARTED IT LOST ALL POWER IT RESET MY CLOCK AND EVERYTHING ON MY RADIO AND DIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051064November 28, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED, STALLED, AND LOST POWER. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC LAFAYETTE (4750 JOHNSTON ST, LAFAYETTE, LA 70506 (337) 504-7342) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER BLEW APART AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO WARRANTY OR RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048621November 27, 2017
AIR BAGS
TAKATA RECALL CONTACTED JIM CURLY DEALER AND THEY REFUSE TO REPLACE THE AIR BAGS BECAUSE THEY SAID IT WAS STILL AN OPEN RECALL. SO THEY ARE NOT BEING REPLACED AT OUR RISK TO INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048639November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEBER CHEVROLET CREVE COEUR AT (314) 567-3300 (12015 OLIVE BLVD, CREVE COEUR, MO 63141) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048448November 26, 2017
STRUCTURE:BODY
DASHBOARD IS CRACKED AROUND SPEAKER AND PASSENGER SIDE AIRBAG. NOTICED IT AROUND 75K MILES AND HAS SPREAD SIGNIFICANTLY OVER THE YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048414November 25, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL- I HAVE WENT TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK AND THEY WON'T HELP ME IN RESOLVING THIS SAFETY ISSUE. MCKENZIE MOTORS 6500 CAROLINE ST.MILTON FL 32570 850-665-2045. I LIVE IN FLORIDA WHERE IT IS WARM YEAR ROUND AND MY WHOLE DASHBOARD IS FALLING IN. I SAVED FOR EVER AND PAID FOR THIS TRUCK IN CASH. I'M THE SAFETY DIRECTOR AT NAS WHITING FIELD AND THIS IS A FATALITY WAITING TO HAPPEN. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048303November 24, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS PICKUP MAKE DRIVING AT NIGHT IN RURAL SOUTH DAKOTA ALMOST IMPOSSIBLE AND EVEN DANGEROUS. I HAVE OWNED THIS TRUCK FOR ONLY 2 WEEKS AND FOUND IN ORDER TO DRIVE AT NIGHT I HAVE TO HAVE THE FOG LIGHTS ON TO SEE, AND EVEN THAN IT IS NOT MUCH BETTER. THE BRIGHTS HELP NONE. CAN'T EVEN TELL WHEN THEY ARE ON VRS NOT. THERE HAS TO BE A FIX OR SOMETHING THAT CAN BE DONE TO FIX THIS. DRIVING AT NIGHT IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047970November 22, 2017
SUSPENSION
I BEGAN TO HEAR WHAT SOUNDED LIKE LOOSE REAR SUSPENSION COMPONENTS ABOUT A YEAR INTO OWNING THE TRUCK. I TOOK IT IN FOR SERVICE AND WAS ADVISED THAT PER THE GM SERVICE BULLETIN, THEY RE-TORQUE THE LEAF SPRING BOLTS. IT WAS FINE FOR A COUPLE OF MONTHS, THEN THE NOISE BEGAN AGAIN. IT'S NOW BEEN TO THE DEALER 4 TIMES WITH 11 DAYS OUT OF SERVICE. THE RESPONSE CONTINUES TO BE, THEY'VE RE-TORQUED THE BOLTS TO GM SPECS AND NOTHING ELSE THEY CAN DO. IT'S VERY CLEAR BY THE NOISE THAT CAN BE HEARD, BOTH WHILE MOVING FORWARD AND BACKING IN, SOMETHING IS NOT WITHIN SPECS. THE TRUCK IS UNDER WARRANTY AND I AM A COUPLE OF MONTHS OVER ON LEMON LAW ARBITRATION. GM IS DOING NOTHING TO ADDRESS WHAT COULD EASILY BE A SAFETY ISSUE AND I'M CONCERNED THAT THE BOLTS CONTINUALLY NEED TO BE RE-TORQUED. I'VE TAKEN TO ONLINE FORUM SEARCHES TO FIND THAT THIS IS A COMMON PROBLEM WITH A SIMILAR TAP DANCE DONE BY GM. IT'S SHAMEFUL THAT CONSUMERS ARE BUYING A $40K TO $70K TRUCK AND HAVING THESE ISSUES WITH NO SOLUTIONS BEING PROVIDED THROUGH THE TRUCK WARRANTY. AND WHEN THE WARRANTY RUNS OUT, HOW EXPENSIVE WILL THIS BE? NOT TO FORGET, DANGEROUS. I AM CONCERNED THAT ONE DAY, THE REAR-END IS GOING TO COME OUT FROM UNDER MY TRUCK AND HOPEFULLY IT'S NOT WHILE ON THE HIGHWAY WITH MY DAUGHTER IN THE TRUCK. MY TRUCK IS USED FOR MY DAILY COMMUTE TO AND FROM WORK. IT'S WELL MAINTAINED, NOT ABUSED AND HAS UNDER 20K MILES. I'VE TURNED TO BBB FOR HELP AND WAS OFFERED 2 YEARS OF OIL CHANGES BY GM. OIL CHANGES DON'T FIX THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047981November 22, 2017
SERVICE BRAKES
WE WANT TO REPORT A SAFETY FEATURE IN 2015 GMC SIERRA 1500. WE BOUGHT A VEHICLE BRAND NEW AND IT CURRENTLY HAS ABOUT 40,000 MILES ON THE ODOMETER. ON 11/4/2017 AFTER WE GOT OFF THE INTERSTATE 10, THE BREAK FROM THIS TRUCK STOPPED WORKING, WE HAD A DIFFICULT AND DANGEROUS TIME TO MAKE IT STOP, AND WAS LUCKY TO MANAGE TO GET INTO A STORE'S PARKING. WE HAVE TO HAUL IT TO THE LOCAL GMC ON MONDAY AND FOUND OUT THE BREAK PUMP WAS BAD. THIS PROBLEM COULD CAUSE A DEADLY ACCIDENT IF WE WERE STILL IN THE FREEWAY. WE CALLED GMC TO REPORT THE PROBLEM AND THEY SAID THERE IS NOTHING THEY CAN DO. THIS PROBLEM IS SERIOUS AND NEED TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048004November 22, 2017
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED BEFORE THE VEHICLE ACCELERATED. THE CONTACT DROVE THE VEHICLE TO WILSON COUNTY CHEVROLET BUICK GMC (903 S HARTMANN DR, LEBANON, TN 37090 (615) 444-9642). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND IT WAS REPAIRED FOR FREE. AFTER THE REMEDY, THE VEHICLE WAS OPERABLE, BUT THE FAILURE RECURRED IN LESS THAN 24 HOURS. THE STEERING WHEEL SEIZED A SECOND TIME AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS USED, BUT THE WHEEL WOULD NOT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT SERVICED FOR THE SECOND FAILURE. THE FAILURE MILEAGE WAS 34,941.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048030November 22, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE IN JULY 2016, I INQUIRED AT THE DEALERSHIP ABOUT HAVING THE RECALL DONE. I WAS TOLD THAT THEY DO NOT HAVE THE PARTS DURING MY FIRST INQUIRY. ON MY 2ND INQUIRY, I WAS TOLD THAT GM WAS AWAITING COURT PROCEEDINGS TO BE RESOLVED REGARDING GM'S RESPONSIBILITY AND/OR COST. SINCE THEN TO DATE, MY DASHBOARD AT THE AREA OF THE PASSENGER AIRBAG HAS CRACKED AND I STILL HAVE NOT BEEN ABLE TO RESOLVE THE MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047710November 21, 2017
AIR BAGS
HAVE BEEN WAITING FOR ALMOST 1 AND HALF YEARS FOR A FIX FOR THE AIR BAGS. CHECK WITH DEALER REGULARLY, STILL NO FIX. STILL DRIVING THE TRUCK BUT STILL WORRY EVERY TIME I DO. IF I SELL IT BE WORTH LESS AND SOMEONE ELSE WOULD HAVE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047750November 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2008 GMC SIERRA 1500. WHILE DRIVING 55 MPH, SMOKE EMERGED FROM THE VENTS ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE PASSENGER SIDE BEGAN TO CATCH FIRE. THE CONTACT STATED THAT WIRES WERE VISIBLE PRIOR TO THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE FOR THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11047948November 21, 2017
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASHBOARD - DASHBOARD IS DETERIORATING. NUMEROUS CRACKS. VEHICLE IS PARKED IN THE SHADE 90% OF THE TIME AND ONLY HAS 23,000 MILES ON IT. IT HAS NEVER BEEN IN ANY ACCIDENT. THERE IS A DASHBOARD CRACK NEXT TO THE AIRBAG ON THE DASHBOARD. MY CONCERN IS WITH THE TAKATA INFLATORS AND POTENTIAL SHRAPNEL PRODUCED FROM THE ROTTING DASHBOARD BECOMING AIRBORNE DURING AN ACCIDENT. THERE IS A WEBSITE THAT SHOWS THE MAJORITY OF THESE GM DASHBOARDS ARE DEFECTIVE AND FALLING APART BEYOND COSMETIC APPEARANCE. WHAT KIND OF SAFETY TESTING HAS BEEN DONE IN RELATION TO CRACKED DASHBOARDS CAUSING INJURIES? THERE SHOULD BE A SOLUTION TO THE TAKATA INFLATOR ISSUE AND A RECALL ON GM CRACKED PLASTIC DASHBOARDS. IT IS PAST AUGUST OF 2017 AND I HAVE HEARD NOTHING REGARDING THE AIRBAG ISSUE SOLUTION. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047401November 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MASTER BUICK GMC, 3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047554November 20, 2017
SUSPENSION, WHEELS
RECALL# 42190 UPPER CONTROL ARM BROKE ON MY GMC SIERRA 1500. I WAS DRIVING OUT OF A CHURCH PARKING LOT AND MADE A LEFT TURN ON TO A CITY STREET AND MY RIGHT FRONT PASSENGER TIRE FELL OFF. I CONTACTED GM WARRANTY DEPARTMENT AND GOT IT TOWED TO DALTON MOTORS IN MARIANNA, AR. THE TECHNICIAN STATED THAT I HAD BEEN IN AN ACCIDENT. THAT WASN'T TRUE. HE CALLED SUNRISE GMC IN MEMPHIS, TN OFF COVINGTON PIKE AND TOLD THEM ALL TYPES OF LIES AND TO NOT FIX IT. I TOOK IT TO SUNRISE ON NOVEMBER 20, 2017 AND THE TECHNICIAN LOOKED AT IT FOR 5 SECONDS AND SAID I HIT A POT HOLE AND THAT HE WOULD NOT FIX IT OR HONOR MY WARRANTY. A POT HOLE DIDN'T CAUSE THIS PROBLEM. I CURRENTLY HAVE A 5 YEAR 36,000 MILE WARRANTY THAT COVERS THIS PROBLEM. THERE IS ALSO A CURRENT RECALL ON THIS ISSUE AND I WAS NOT NOTIFIED WHEN I PURCHASED THE VEHICLE. I HAD TO LOOK IT UP ON MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047657November 20, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047397November 20, 2017
EXTERIOR LIGHTING
HEADLIGHTS ON THIS TRUCK HAVE ALWAYS BEEN WEAK, DISTANCE IS NOT LIT UP AND IN RAINY WEATHER ON THE HIGHWAY IS VERY POOR EVEN WITH FOG LIGHTS ON. THE HELP FROM THE FOG LIGHTS IS MINIMAL. THIS IS A KNOWN PROBLEM BY THE MANUFACTURER AND IS REPEATED MANY MANY TIMES ON VARIOUS GM RELATED OWNER FORUMS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED AND CORRECTED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047269November 19, 2017
AIR BAGS
TAKATA RECALL. MY AIRBAGS WERE RECALLED IN 2016, BUT AS OF YET, THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS TO FIX THEM. I DON'T MIND WAITING A MONTH OR TWO, BUT IT'S BEEN OVER A YEAR. WHEN ARE THE PARTS GOING TO BE MADE AVAILABLE? WHAT'S THE USE OF ISSUING A RECALL IF NOTHING IS DONE TO REMEDY THE SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047333November 19, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERES ELECTRICAL PROBLEMS GOING ON, HAVING INTERIOR LIGHTS GO ON AND OFF, DRIVERS DOOR HANDLE BROKE FROM NORMAL WEAR AND TEAR, PASSENGER HEADLIGHT KEEPS GOING OUT AFTER ABOUT 2 WEEKS TOO A MONTH, DRIVERS SIDE CONTROLS DON'T WANT TO WORK ALL THE TIME TO TRY TO ROLL UP AND DOWN THE WINDOWS, MOVE BOTH ELECTRICAL MIRRORS, UNLOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra