GMC Sierra Complaints

15,732 consumer complaints on file.

#11054818December 14, 2017
AIR BAGS
TAKATA RECALL GM IS STILL NOT REPLACING DEFECTIVE INFLATORS. THEY WERE SUPPOSED TO HAVE COMPLETED THEIR INVESTIGATION MONTHS AGO BUT THERE IS SILENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054571December 13, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE EXHAUST FLUID SYSTEM", "SEE OWNERS MANUAL NOW", AND "97 MILES BEFORE 65 MPH NAX SPEED" MESSAGES APPEARED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (TRICE HUGHS GM IN PRINCETON, KENTUCKY) WHERE IT WAS DIAGNOSED THAT THE IN TANK FUEL SENSOR, THREE GLOW PLUGS, AND THE NOX SENSOR HAD SHORTED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054123December 12, 2017
SERVICE BRAKES
BRAKES BECAME HARD TO DEPRESS AND ENGAGE WHILE VEHICLE WAS MOVING. ALMOST CRASHED VEHICLE. AFRAID TO DRIVE. BROUGHT TO DEALER. SAID IT WAS BAD BRAKE BOOSTER. AFTER DOING SOME RESEARCH, FOUND OUT SHOULD REPLACE VACUME PUMP, MASTER CYLINDER, HOSE LINE, ETC., SO I DID. 44K MILES, 3 YEAR OLD TRUCK, HAPPENED ON /12/10/17 BROUGHT TO DEALER GARBER GMC IN FLORIDA FOR $1300 REPAIR ON 12/11/2017. NO WARNING SIGNS WHEN THIS HAPPENED. VERY DANGEROUS WHEN BRAKES FAIL WHILE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054038December 11, 2017
AIR BAGS
TAKATA RECALL ISSUED MAY 27, 2016. WE HAVE CONTACTED GMC DEALERSHIP SERVICE CENTER. THEY KEEP SAYING THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053879December 11, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE CONTACT NOTICED SEVERE RUST TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT THE REAR SUSPENSION, FRONT SUSPENSION, AND STARTER SUPPORT SHOWED EXCESSIVE RUST. ADDITIONALLY, THE SHOCK TOWER, SUPPORTS, TRANSMISSION BOLTS, FOUR WHEEL DRIVE ACTUATOR, AND HARDWARE ALSO SHOWED EXCESSIVE RUST. THE CONTACT ALSO STATED THAT THE HORN ALSO FAILED TO OPERATE INTERMITTENTLY. BECKLEY AUTO MALL (3934 ROBERT C BYRD DR, BECKLEY, WV 25801, (304) 252-3300) STATED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS REPAIRED FOR SEVERAL FAILURES; HOWEVER, THE RUST ISSUE WAS NOT ADDRESSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *BF UPDATED 9/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053913December 11, 2017
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED ON PASSENGER SIDE NEXT TO THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053960December 11, 2017
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
COMPLAINT ON GM EXHAUST MANIFOLD BOLT DEFECT, INFERIOR BRAKE/ FUEL LINES. MINE IS A 2005 GMC. DEFECTIVE EXHAUST BOLTS AFFECT 12 MILLION GM TRUCKS FROM 1999 TO 2007. GM EXHAUST BOLTS ARE TO SMALL BRITTLE FOR SECURING EXHAUST MANIFOLDS. BOLTS SNAP OFF CAUSING EXHAUST LEAKS. TRUCKS NOT PASSING EMISSIONS AND DANGEROUS EXHAUST FUMES ENTERING THE DRIVERS COMPARTMENT OF THE VEHICLES WHILE DRIVING. I AND MY FAMILY GET A CARBON MONOXIDE HEADACHE WHEN I DRIVE IT AND HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD FEELING LIKE I WAS GOING TO PASS OUT, OPEN WINDOWS AND SIT UNTIL I FELT BETTER. I HAVE ALSO HAD PROBLEMS GETTING MY TRUCK TO PASS EMISSIONS DUE TO THE LEAKS AND THE LEAKS ARE CAUSING THE VEHICLES TO BE NONE EPA COMPLIANT BECAUSE OF O2 SENSOR ERRORS RESULTING IN FAILED EMISSION TEST. ALSO BRAKE AND FUEL LINES ARE NOT SUITABLE FOR NORTHERN STATES CAUSING BRAKE FAILURE WITH OUT WARNING, FUEL LINES ARE ALL RUSTED AND SWELLED IN DANGER OF BURSTING CAUSING FIRE WITHOUT WARNING. FORD AND OTHER VEHICLES I HAVE WORKED ON USE STAINLESS FUEL LINES AND LOOK LIKE NEW FOR LIFE OF VEHICLE. I HAVE ALSO SEEN OTHER MANUFACTURERS USE POWDER COATED BRAKE LINES ON THE ENTIRE VEHICLE AND 20 YEAR OLD VEHILCES SHOW NO RUST PROBLEMS. MY 2005 GMC FROM THE REAR END BRAKE HOSE TO THE WHEEL CYLINDERS THEY USED POWDER COATED BRAKE LINES. THOSE LINES LOOK LIKE NEW YET. GM KNEW THE POWDER COATED LINES WERE BETTER WHY DID THEY USE FAULTY GALVANIZED STEEL ON THE REST OF THE TRUCK? AS IT IS NOW MY TRUCK CAN'T BE OPERATED ON THE ROAD WITHOUT $3000 IN REPAIRS DUE TO GM USING POOR QUALITY PARTS. THE TRUCK HAS HAD THESE PROBLEMS FOR OVER 5 YEARS NOW AND ONLY HAS 138,000 MILES. TRUCKS LIKE THIS IN SOUTHERN STATES HAVE OVER 250,000 MILES, LINES STILL GOOD. RECALL NEEDS TO BE DONE. GM IS MAKING MONEY NOW YOU TUBE VIDEO ABOUT DEFECTIVE BOLTS HTTPS://WWW.YOUTUBE.COM/WATCH?V=0YG6WLBNZGI *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11053990December 11, 2017
AIR BAGS, UNKNOWN OR OTHER
PURCHASED OUR 2008 GMC 2500HD FROM CLASSIC GMC NEW. HAVE TAKEN THE TRUCK IN TEICE TO TRY TO GET THEM TO REPLACE THE CRACKED DASHBOARD. THEY ADMIT IT IS A COMMON COMPLAINT. THEY DID SAY THAT GM HAS PAID TO REPLACE SOME DASHBOARDS OR PAID PARTIAL IF STILL IN THE WARRANTY PERIOD. OF COURSE BY THE TIME WE REALIZED IT WAS A COMMON ISSUE THE TRUCK WAS OUT OF WARRANTY. WE RECENTLY (DEC. 2017) TOOK THE TRUCK TO CLASSIC TO GET A TRADE-IN VALUE & THEY ONLY OFFERED $13K BECAUSE THE DASHBOARD WAS CRACKED. SO, HOPING THERE IS A CLASS ACTION FILED. THE CRACKING CERTAINLY WILL BE A FACTOR IF THE AIRBAG EVER DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053724December 10, 2017
UNKNOWN OR OTHER
DASH CRACKED ON PASSENGER SIDE ABOVE AIR BAG. IT CRACKED WHEN THE VEHICLE WAS PARKED, AND WAS RUNNING TO HEAT THE VEHICLE WITH THE HEATER AND DEFROST. INTERIOR TEMPERATURE WAS SET TO 75, OUTSIDE TEMPERATURE WAS AROUND 35. DASH CRACK EXTENDS FROM THE AIR BAG WHICH APPEARS TO CAUSE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053778December 10, 2017
STEERING
WHILE SLOWING DOWN MAKING A LEFT OR RIGHT TURN IT WILL NOT TURN. IT'S AS IF THE POWER STEERING MALFUNCTIONS FOR A SECOND. IT CAUSED ME TO "OVERSHOOT" A PARKING SPACE IN THE CITY AND HAVE TO BACK UP AND TRY AGAIN. THIS HAS HAPPENED SEVERAL TIMES. I HAVE AN APPOINTMENT WITH GMC TO HAVE IT CHECKED OUT. THIS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053790December 10, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO DIM THE TRUCK IS DANGEROUS TO DRIVE AT NIGHT. I DROVE IN A SNOW STORM LAST NIGHT AND I COULDN'T SEE AHEAD OF ME. I WAS DRIVING ON A HIGHWAY AT 45MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053813December 10, 2017
AIR BAGS
TAKATA RECALL. MY GMC PICKUP RECEIVED A RECALL ON THE TAKATA AIRBAG IN 2016. AS OF TODAY, GMC SAYS THEY DON'T HAVE A FIX FOR IT AND DON'T KNOW WHEN THEY WILL. THIS IS NOT A SATISFACTORY ANSWER. IF PROBLEMS ARISE FROM THESE AIRBAGS, I WILL BE CONTACTING A LAWYER AND GMC WILL HAVE A LAWSUIT. I BELIEVE THE AIRBAGS SHOULD BE REPLACED. THIS IS A BIG SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053634December 9, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STARTS, RUNS FOR A FEW MINUTES, STARTS RUNNING ROUGH, MISSING, AND THEN ABRUPTLY STALLS, NO SPUTTER OR ANYTHING. AFTER THIS HAPPENS IT WILL NOT START AGAIN FOR A WHILE, SOMETIMES HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053431December 8, 2017
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPOT AT WORK (SLOW SPEED) AND I COULD NOT STOP THE TRUCK. I KEPT APPLYING MORE AND MORE PRESSURE TO THE BRAKE PEDAL AND IT DID NOT STOP THE TRUCK. THE TRUCK HIT THE CURB AND STOPPED, LUCKILY THERE WASN'T A ANOTHER CAR AS I WOULD HAVE HIT IT. IT CAUGHT ME A BIT OFF GUARD AS I WAS TRYING TO FIGURE OUT WHAT JUST HAPPENED. I BACKED THE TRUCK UP ABOUT 10 FEET, BRAKES WORKED FINE IN REVERSE, AND PULLED FORWARD BACK INTO THE SPOT. AGAIN, THE BRAKES DID NOT WORK AND I AGAIN I HIT THE CURB. NO DAMAGE TO THE TRUCK, BUT BRAKES DID NOT WORK. IT FELT LIKE THE BRAKES WERE PUSHED BACK AGAINST ME. BRAKE PEDAL NEVER WENT TO THE FLOOR, I PUSHED THE PEDAL AND THERE SEEMED TO BE MORE RESISTANCE THAN NORMAL. IT DIDN'T MATTER HOW MUCH I PUSHED, THE TRUCK KEPT MOVING FORWARD. THIS HAPPENED WITH APPROXIMATELY 78,000 MILES. I WAS LATE FOR A MEETING SO I WENT INTO WORK AND LATER IN THE DAY I HAD A BREAK SO I CHECKED ON THE TRUCK. PULLED OUT OF THE PARKING SPOT AND BACK IN AND BRAKES WORKED BOTH IN REVERSE AND IN FORWARD. SO NOW WHAT TO DO????????? AT WORK I DID A QUICK GOOGLE SEARCH AND SAW THIS SIMILAR ISSUE COME UP IN A LOT OF THE SEARCH RESPONSES- AND DECIDED TO LOG IT HERE. THIS IS A HUGE ISSUE AND VERY DANGEROUS IF I WAS IN A CROWD OR PEOPLE OR AT AN INTERSECTION AND COULDN'T STOP. I CALLED GMC AND THEY SAID THEY NEVER HEARD OF ANYTHING LIKE THIS- THEY DIDN'T SEEM TO CARE, THEY SAID IF I BROUGHT THE TRUCK IN THEY WOULD SEE IF IT HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053504December 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PINKERTON CHEVROLET BUICK GMC IN LYNCHBURG, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-2556547051. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053519December 8, 2017
AIR BAGS
TRAVELING DOWN ROAD AT 45 MPH IN A STORM. A LARGE TREE BLEW DOWN IN FRONT OF ME I HIT BRAKES BUT PICKUP DIDN'T NOT STOP. I HIT THE TREE AS THERE WAS NO PLACE TO GO. THE FRONT BUMPER WAS KNOCKED BACK APP 4 INCHES WRAPPED THE FRAME OF TRUCK. THE AIR BAG NEVER DEPLOYED. THIS WAS A 2014 GMC BAD LANDER EDITION. IT STAYED IN SHOP IN OKC OK FOR 3 MONTHS AT FORGUSON DODGE. I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED AND I HAVE A HURT BACK NOW BECAUSE I HIT THE ROOF IN MY SEATBELT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11053569December 8, 2017
STEERING
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHILE MAKING A RIGHT TURN, WHEN THE STEERING WHEEL SEIZED AND SUDDENLY FUNCTIONED AS NORMAL. THE FAILURE HAD OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP: MEDVED CHEVROLET BUICK GMC 1506 S WILCOX ST, CASTLE ROCK, CO 80104 WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053568December 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALFERD MATTHEWS BUICK GMC (3807 MCHENRY AVENUE, MODESTO, CA 95356; 209-577-0140) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052959December 7, 2017
ELECTRICAL SYSTEM
MY VEHICLE IS EQUIPPED WITH A DRIVER ALERT SYSTEM WHICH NOTIFY THE DRIVER IF THE VEHICLE STRAYS OUT OF ITS LANE OR IF IT APPROACHED STOPPED TRAFFIC. THIS SYSTEM ALERTS THE DRIVER BY EITHER PLAYING AN AUDIBLE TONE OR BY VIBRATING THE SEAT. THE VIBRATION MOTORS IN THE SEAT OF MY VEHICLE HAVE BROKEN THREE TIMES DUE TO A PINCHED WIRE DUE TO GM'S POOR DESIGN. WHEN THE MOTOR BREAKS, A ERROR IS DISPLAYED SAYING TO SERVICE THE DRIVER ALERT SYSTEM. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND WHEN IT WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052729December 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DUPLESSIS BUICK GMC, 2522 S BURNSIDE AVE, GONZALES, LA 70737 (225) 621-2164) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THE MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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