GMC Sierra Complaints

15,732 consumer complaints on file.

#11047239November 18, 2017
SERVICE BRAKES
TRIED TO STOP TUCK WHEN PARKING. BRAKES WERE EXTREMELY HARD AND TRUCK CAME TO A SLOW STOP WHILE I WAS MASHING THE BREAKS WITH ALL MY MIGHT. THERE WAS BREAK FLUID ALL AROUND RIGHT FRONT TIRE. DEALERSHIP FOUND ENGINE OIL IN VACUUM LINE OF VACUUM PUMP DUE TO VALVE STUCK IN PUMP CAUSING HARD BRAKE PEDAL. REPLACED VACUUM PUMP, PIPE, BRAKE BOOSTER AND MASTER CYLINDER, FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046937November 17, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD CRACKED IN TWO PLACES. THE PASSENGER SIDE CRACKED ON THE PORTION COVERING THE PASSENGER AIR BAG. I AM WORRIED THAT IF INFLATED, THE PLASTIC SHARDS WILL IMPALE ANY PASSENGER. ALSO THE DASHBOARD CRACKED ON THE DRIVER SIDE ABOVE THE INSTRUMENT CLUSTER. IT IS BEGINNING TO CAVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047011November 17, 2017
AIR BAGS
TAKATA AIR BAGS: I RECEIVED A NOTICE THAT I OWN A VEHICLE WITH DANGEROUS DEFECTIVE AIR BAGS (TAKATA) AND I CALLED PORT LAVACA GMC DEALER IN PORT LAVACA TEXAS AND WAS TOLD I DO HAVE DEFECTIVE AIR BAGS IN MY AUTO, BUT, THEY DO NOT HAVE THE REPLACEMENT PARTS AND IT WOULD BE 2 MONTHS BEFORE GENERAL MOTORS WOULD SEND THEM OUT. NOW I HAVE BEEN AWARE OF HOW IMPORTANT THIS IS AND TO GET THEM REPLACED AS SOON AS POSSIBLE AND IN A TIMELY MANNER, WELL IS 2 MONTHS A TIMELY MANNER, I NOW AM AFRAID THE AIR BAGS MAY EXPLODE THE NEXT TIME I DRIVE MY VEHICLE AND I WILL HAVE TO HAVE THIS FEAR FOR 2 MONTHS PLUS, WHAT AM I TO DO? NEED YOUR ADVICE. [XXX] PORT O'CONNOR, TEXAS 779982 [XXX] EMAIL ADD: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047104November 17, 2017
ENGINE, STEERING
HEAT SHEALD ON EXHAUST MANIFOLD RUSTED AND FELL OFF ENGINE RESTING ON STEERING COLUMN LOCKING STEERING MOMENTARILY UNTILL I FORCED IT TO WORK.CAR WAS IN MOTION WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046516November 16, 2017
AIR BAGS
WHEN I CONTACTED THE DEALERSHIP THEY SAID THAT THEY HAVE NOT RECEIVED THE NECESSARY EQUIPMENT TO FIX THE SITUATION. I HAVE CONTACTED THEM 3 TIMES AND HAVE GOTTEN THE SAME EXCUSE. THANK GOD NOTHING HAS HAPPENED YET. THE LAST TIME I CONTACTED THEM WAS JUST YESTERDAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046561November 16, 2017
AIR BAGS
INSTRUMENT PANEL HAS CRACK (BROKEN) CONNECTING THE DEFROST/VALENCE PANEL AND AIRBAG DOOR. CONCERN INVOLVES SHARDS OF PLASTIC/PROJECTILES IN THE EVENT OF AN AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046187November 15, 2017
STEERING
WHEN MAKING A FULL TURN TO THE LEFT WITH MY 2014 GMC SIERRA THERE IS A LOUD THUMPING NOISE THAT YOU CAN ALSO FEEL IN THE STEERING WHEEL. THE PROBLEM STARTED PERIODICALLY AND I HAD A DEALERSHIP DIAGNOSIS. THEY HEARD THE NOISE AND FOUND NO PROBLEMS. THE NOISE HAS BECOME MORE CONSISTENT AND A THIRD PARTY MECHANIC BELIEVES IT TO BE A STEERING RACK FAILURE. THE VEHICLE CAN BE STATIONARY OR MOVING AT PARKING LOT SPEEDS TO HEAR THE THUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046226November 15, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
I OWN A 2007 GMC SIRREA 2500HD SLT TRUCK AND IT HAS CRACKS IN THE DASH BOARD.WHICH FROM MY RESEARCH THESE GM TRUCKS AND MORE HAVE A HISTORY OF CRACKING AND GM REFUSES TO CORRECT THE PROBLEM. IT WOULD BE GREAT IF GM WOULD ADMIT TO THIS PROBLEM AND FIX IT AT THEIR EXPENSE.THE TRUCK WAS JUST SITTING WHEN I NOTICED THE CRACKS. THE CRACKS ARE LOCATED ABOVE THE GAUGE PANEL AND ON THE CORNER OF THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046253November 15, 2017
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT BRIGHT ENOUGH. HEADLIGHTS ARE USELESS AT NIGHT. DEALERSHIP CHANGED BULBS AND REPROGRAMMED. VEHICLE IS STILL DANGEROUS TO DRIVE AT NIGHT. VEHICLE HAS BEEN THIS WAY SINCE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046016November 14, 2017
AIR BAGS
"TAKATA RECALL". CALLED A CERTIFIED GMC DEALER FOR AIRBAG REMEDY AND THEY SAID GM HAS NOT MADE ANY REPAIR PARTS AVAILABLE. I NEED TO WAIT UNTIL THEY DO...WHICH MAY BE NEVER?!?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046093November 14, 2017
UNKNOWN OR OTHER
TAKATA RECALL AS REPORTED BY GMC SINCE OF MAY 2016 AND HAS NOT PROVIDED A REPLACEMENT FOR THE DEALER IN MORE THAN 1 YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045673November 13, 2017
AIR BAGS
I HAVE CONTACTED MY DEALER AND THEY CONTINUE TO STATE THEY DO NOT HAVE THE REPLACEMENT PARTS. THIS HAS BEEN GOING ON SINCE THE FIRST OFFICIAL NOTICE CAME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045708November 13, 2017
FUEL/PROPULSION SYSTEM
MY FUEL PUMP AND INJECTORS FAILED WHILE I WAS DRIVING, STRANDING MY TRUCK IN THE MIDDLE OF TRAFFIC RIGHT WHERE A CITY STREET WAS CHANGING TO A COUNTRY ROAD. THE GMC DEALERSHIP FALSELY CLAIMED THAT THIS WAS CAUSED BY USING UNAPPROVED FUEL. THE FUEL I USED WAS B20 BIODIESEL, WITH 80% RENEWABLE DIESEL, WHICH MEETS DIESEL SPECIFICATIONS AND IS A LEGAL ROAD FUEL IN CALIFORNIA. THEY ALSO CLAIMED THAT A CASCADE OF OTHER PROBLEMS WERE ALL CAUSED BY MY FUEL AND REFUSED TO APPLY MY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045828November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHUCK STEVENS CHEVROLET OF BAY MINETTE AT (251) 202-4891 (2427 HIGHWAY 31 SOUTH, BAY MINETTE, AL 36507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045486November 12, 2017
UNKNOWN OR OTHER
TWO REAR TIRES HAVE BELT SEPARATION. TIRES ARE 2 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045285November 11, 2017
UNKNOWN OR OTHER
DASH BOARD HAS CRACKED OVER INSTRUMENT CLUSTER AND AT PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045074November 10, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ON THESE TRUCKS ARE HORRIBLE. VERY UNSAFE TO USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044805November 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
YESTERDAY I WAS DRIVING HOME ON THE HIGHWAY DRIVING APPROXIMATELY 75MPH WHEN WITHOUT ANY WARNING A STABILITY STEERING CONTROL LIGHT FLASHED ON THE DASHBOARD BEHIND MY STEERING WHEEL. THE CAR IMMEDIATELY JOLTED FROM DRIVING MID 70'S DOWN TO AN IMMEDIATE 67MPH. THIS SPEED LIMIT WAS THE LAST THING THAT FLASHED BEFORE MY DASHBOARD BLACKED OUT, THE STEERING COLUMN LOCKED AND THE VEHICLE ENTIRELY LOST POWER WHILE DRIVING. SECONDS LATER MY WINDSHIELD WIPERS SPORADICALLY STARTED MOVING (I DID NOT ENGAGE THE SWITCH) AND I WATCHED THE TEMPERATURE GO UP FROM 70 TO 80 WITHOUT TOUCHING THE GAUGE MANUALLY. THE CAR JOLTED FOR ALMOST 10 MILES SPORADICALLY LOSING CONTROL INTERMITTENTLY AND WHEN I EXITED OFF THE HIGHWAY AND MADE A LEFT HAND TURN AT A LOW SPEED (UNDER 15MPH) THE STEERING COMPLETELY LOCKED AND THE CAR PULLED OFF TO THE SIDE OF THE ROAD TOWARD A CURB. I GAINED CONTROL OF THE VEHICLE MANUALLY WHICH WAS DIFFICULT BUT I DID CORRECT THE DRIVE PATH BACK ONTO THE ROAD. I PULLED INTO THE DEALERSHIP AT A LOW RATE OF SPEED AND THE CAR DID THE SAME THING AS IT DID WHEN I EXITED THE HIGHWAY. I'M IN A LOANER AND THE DEALER HAS MY VEHICLE. THIS VEHICLE WAS PURCHASED USED ROUGHLY 2 MONTHS AGO FROM A REGISTERED GMC DEALER WITH 40K MILES ON IT. IT NOW HAS ROUGHLY 44K ON IT. I HAVE MADE 1 PAYMENT ON THIS VEHICLE THUS FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044818November 9, 2017
STRUCTURE:BODY
IN MY 2011 GMC SIERRA 1500, WHICH IS GARAGE KEPT, I STARTED FOR WORK ON A RAINY DAY, MY WINDSHIELD BEGAN TO FOG UP, I TURNED ON MY DEFROSTERS, HEARD A LOUD POP, AND WHEN I LOOKED AT MY DASHBOARD, RIGHT ABOVE THE INSTRUMENT PANEL, I HAD A LARGE CRACK IN MY DASHBOARD. I HAVE SEEN REPORTS ABOUT HOW THERE ARE MANY COMPLAINTS ON GM INVOLVING THE SAME PROBLEM. IT IS MY CONCERN THAT WHEN AIRBAGS DEPLOY ( HOPEFULLY NEVER NEEDED) THAT IT WILL INCREASE THE AMOUNT OF SHRAPNEL IN THE VEHICLE. I AM VERY UPSET THAT I HAVE HEARD STORIES STATING THAT GM CONSIDERS THIS A COSMETIC FLAW AND NOT AN ACTUAL SAFETY ISSUE. ARE YOU KIDDING ME? I WORK HARD FOR MY MONEY, I AM FORCED ON A DAILY BASIS TO STAND BEHIND THE PRODUCT OR SERVICES THAT I PROVIDE. ITS TIME GM DOES THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044862November 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBBINS CHEVROLET IN HUMBLE, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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