GMC Sierra Complaints

15,732 consumer complaints on file.

#11056139December 22, 2017
STRUCTURE:BODY
CRACKED DASHBOARD NEAR AIR BAG. I HAVE 3 CRACKS ON THE DASHBOARD. THIS IS VERY COMMON IVE BEEN READING. IS THIS A SAFETY ISSUE REGARDING THE AIR BAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055926December 21, 2017
AIR BAGS
TL-CONTACT OWNS A 2010 GMC SIERRA --- RECEIVED TK HOLDINGS LETTER --- HAD NOT CONTACTED GM REGARDING AIR BAG REPLACEMENT ---- CONTACT WAS IN ACCIDENT WHEN VEHICLE WAS SIX MONTHS OLD AND DRIVERS SIDE AIRBAG DEPLOYED IN ACCIDENT... VEHICLE WAS FIXED DUE TO LOW MILEAGE AND VEHICLE ONLY BEING SIX MONTHS OLD...... SIDE AIR BAG ALSO DEPLOYED IN ACCIDENT... CONTACT TOOK TRUCK BACK TO GM AND GM STATED NOTHING WAS WRONG WITH UNSOWN AIRBAG.... 1RECALLSASSOCIATED WITH THIS VIN... CB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11055935December 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE DUE TO THE FACT THAT THE RECALL NOTICE STATED THAT A SECOND NOTICE WOULD BE SENT WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055658December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (COURTESY BUICK GMC LAFAYETTE, 4750 JOHNSTON ST, LAFAYETTE, LA 70506, (337) 504-7342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055771December 20, 2017
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (SEWELL BUICK GMC OF DALLAS IN DALLAS, TX, PHONE NUMBER: 214-350-8000) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS NOT GIVEN THE RESULTS OF THE TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY A PERCENTAGE OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 39,900. *BF UPDATED 8/28/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055797December 20, 2017
UNKNOWN OR OTHER
THE AIR CONDITION CONDENSOR IS LEAKING AND THEREFORE CAUSED THE AC NOT WORK. WE HAVE PURCHASED A NEW CONDENSOR TO REPLACE IT AND FIX THE PROBLEM BUT THIS SHOULD BE COVERED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055462December 19, 2017
AIR BAGS
TAKATA RECALL NO ACTION TAKEN TO REPLACE THE AIR BAGS AND TOLD WHEN I CALLED THAT IT WAS LOW PRIORITY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055191December 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. UPON STARTING THE VEHICLE AND DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT ALSO RECEIVED NOTIFICATION FROM TK HOLDINGS, ALERTING HER THAT TAKATA FILED FOR BANKRUPTCY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055232December 18, 2017
SERVICE BRAKES
TAKATA RECALL WHEN BACKING UP BRAKE PEDAL IS NOT AT ITS NORMAL PRESSURE SEEMS TO BE ALL THE WAY DOWN SO HAVE TO PRESS BRAKE HARDER TO STOP THE TRUCK WHEN I SHIFT TO DRIVE FORWARD SAME THING APPLIES. AFTER TRUCK HAS BEEN OFF FOR SOME TIME PARKED THEN START TO DRIVE BRAKES SEEM TO BE WORKING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055293December 18, 2017
AIR BAGS, SEAT BELTS
TL-CONTACT OWNS A 2007 GMC SIERRA 1500 PICKUP TRUCK .... RECEIVED RECALL LETTER TWO YEARS AGO FOR AIRBAGS... SPOKE WITH GM AND GM STATED PARTS ARE NOT AVAILABLE TO FIX AIRBAGS..... 1RECALLSASSOCIATED WITH THIS VIN MAY 27,2016 MANUFACTURER RECALL NUMBER2049152 NHTSA RECALL NUMBER 16V383 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, AND YUKON XL VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. CONTACT WAS GIVEN NUMBER TO GM AT 800-462-8782
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11055316December 18, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AT ANY SPEED AT NIGHT, THE CONTACT COULD NOT SEE ABOVE 50 TO 55 FEET AHEAD. THE VEHICLE WAS TAKEN TO THE DEALER (GRAFF CHEVROLET, OKEMOS, MI, 517-349-8300) WHERE THE TECHNICIAN UTILIZED THE TSB INSTRUCTIONS AND ADJUSTED THE HEADLIGHTS. THE CONTACT STATED THAT THE LIGHTS BECAME BRIGHTER, BUT THE FAILURE WAS NOT COMPLETELY REPAIRED. THE CONTACT DID NOT REMEMBER WHETHER THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055390December 18, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE STABILTRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP AND JERKED THE VEHICLE TO THE RIGHT. THE VEHICLE WAS TRAVELING AT 30 MPH ON A SECONDARY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055141December 17, 2017
UNKNOWN OR OTHER
CRACKED DASH ABOVE THE PASSENGER AIR BAG ON MY 2009 GMC SIERRA AND MY 2007 CHEVROLET AVALANCHE. COULD CAUSE A SAFETY HAZARD IF THE AIRBAG WAS DEPLOYED AND IS NOT AESTHETICALLY PLEASING CONSIDERING THE MONEY SPENT ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055044December 16, 2017
AIR BAGS
I WAS IN AN ACCIDENT AND HIT A FENCE AND THEN A POWER POLE. THE IMPACT PUSHED THE POWER POLE ABOUT A FOOT AND MY ENGINE WAS PUSHED INTO THE INTERIOR. THE AIRBAG DID NOT DEPLOY. AT THIS IMPACT SHOULD THE AIRBAG HAVE DEPLOYED?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11054983December 15, 2017
AIR BAGS
TAKATA RECALL. THE VEHICLE WAS BUILT WITH DEFECTIVE AIR BAG SAFETY DEVICES. TO DATE (12/15/2017) THERE IS STILL NO REMEDY TO FIX/REPLACE/REPAIR THE AIR BAG SYSTEM ON THE VEHICLE PER DEALERSHIP OR MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054695December 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DONOVAN AND BAUER AUTO GROUP, 11579 HYDETOWN ROAD, TITUSVILLE, PA 16354), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT THERE WAS NO REMEDY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *TT CONSUMER STATED TRANSMISSION-SHUTTERING FEELS LIKE ENGINE MISS. UPDATED 8/14/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054697December 14, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING, THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS LEAKING FREON. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.*BF CONSUMER STATED THAT THERE ARE MANY COMPLAINTS ABOUT THE 2014 TO 2017 GM CONDENSER LEAKING AND GOING OUT. CONSUMER ALREADY INFORMED GM (COMPLAINT) AND THE CALIFORNIA EPA ABOUT THE PROBLEM. HAVING A FAULTY CONDENSER THAT GOES OUR MEANS LEAKING FREON INTO THE ATOMSPHERE. THE SAFETY CONCERN IS IF YOUR DRIVING AND WHEN YOU HAVE A HEAVY MOISTURE PROBLEM (RAIN) YOUR INSIDE WINDSCREEN COULD FOG UP AND RESULTING TO BAD VISIBILITY. UPDATED 8/16/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054734December 14, 2017
SERVICE BRAKES
VACUUM PUMP FAILURE. THE TRUCK HAD THE VACUUM PUMP FAIL AFTER ONLY 56,XXX MILES. THE PUMP FAILED AND CAUSE ME A HARD BRAKE PEDAL WHILE COMING TO A STOP. THE PART INTERNALLY FAILED AND WAS NOT PRODUCING ENOUGH VACUUM TO SUPPLY THE BRAKE BOOSTER. AFTER DISCUSSING THIS WITH THE DEALER IT WAS A COMMON PROBLEM AND NOT COVERED BY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054785December 14, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2008 GMC SIERRA 1500. WHILE DRIVING 65 MPH AND ATTEMPTING TO STOP, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN CONCUSSION AND INJURIES TO THE NECK, LEFT SHOULDER, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE AREA FOR THE AIR BAGS TO DEPLOY WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11054804December 14, 2017
ELECTRICAL SYSTEM
SEVERAL TIMES WHILE DRIVING AND MAKING TURNS THE VEHICLE COMPLETELY DIED AND ALL ELECTRONICS WENT BLACK. THIS CAUSED A COMPLETE LOSS OF STEERING AND CONTROL WHILE TURNING ACROSS TRAFFIC. THE STEERING WHEEL WOULD SHAKE AND JERK IN THE OPPOSITE DIRECTION AS WELL. ONCE I CAME TO A STOP I WOULD HAVE TO PUT IT BACK IN PARK AND RESTART. I AM VERY LUCKY THAT THAT THERE WAS NO CROSS TRAFFIC IN THESE MOMENTS, AS THIS COULD HAVE LED TO A MAJOR ACCIDENT. THE REALLY FRUSTRATING PART IS THAT AFTER I TOOK IT TO THE DEALER THEY DIAGNOSED AND STATED THAT IT WAS A BATTERY CABLE OF SOME SORT THAT WAS MELTING OVER THE EXHAUST. THIS WAS PUBLISHED AS A KNOWN PROBLEM WITHIN THE COMPANY. HOWEVER, NOT A RECALL OR WARRANTY (47,000 MILES). HOW CAN A KNOWN DESIGN PROBLEM ON A RELATIVELY NEW VEHICLE THAT CAUSES A COMPLETE LOSS OF CONTROL WHILE DRIVING NOT BE A RECALL OR SAFETY VIOLATION OF SOME SORT? I HOPE THIS DOES NOT FALL ON DEAF EARS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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