GMC Sierra Complaints

15,732 consumer complaints on file.

#11089283April 22, 2018
UNKNOWN OR OTHER
A/C NOT WORKING. BEEN TOLD BY GM DEALER THAT TGIS PROBLEM WAS ON A RECALL BUT OUR VIN DID NOT COME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089540April 22, 2018
UNKNOWN OR OTHER
DANGEROUS CRACKED CONDITION OF DASHBOARD SURROUNDING AIRBAG DEPLOYMENT AREA. DASHBOARD IS SO BADLY CRACKED AND BRITTLE THAT IF THE AIRBAG WERE TO GO OFF, SHARP AND JAGGED PIECES OF PLASTIC WOULD BECOME FLYING SCHRAPNEL. THE VELOCITY OF AN AIRBAG EXPLOSION COUPLED WITH FLYING BITS OF HARD SHARP PLASTIC COULD CAUSE SERIOUS INJURY OR EVEN DEATH. THIS VEHICLE HAS BEEN WELL CARED FOR AND AS SUCH THE DASH CRACKING IS A RESULT OF DEFECTIVE ENGINEERING AND MATERIALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089187April 21, 2018
POWER TRAIN
WHEN VEHICLE STARTS MOVING FOREWARD FROM A DEAD STOP AND WHEN AUTOMATIC TRANSMISSION SHIFTS FROM 1ST GEAR TO SECOND GEAR THERE IS A HARD CLUNK.THIS HAS BEEN HAPPENING SINCE 15000 MILES.WHEN I BRING TO DEALER ,THEY WANT TO KEEP TRUCK ,LEAVING ME WITHOUT VEHICLE.WIFE AND I WERE ON MAJOR HWY AND HAD TO SHUT VEHICLE DOWN IN TRAFFIC TO STOP THE CLUNK.VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089078April 20, 2018
AIR BAGS
RECALL OIT FOR 2 YEARS, NEVER RECIEVED A NOTICE, JEAPORDIZING THE SAFERY OF MY CHILDREN AND WIDE, YET I ALWAYS GET JUNK MAIL LETYERS AND CARDS FROM DEALER WANTING ME TO TRADE IN OR BIY ANOTHER GMC. CALLED WIEANER IN CONROE, THEY TOLD ME NO FIX ABAILABLE AND JUST TRY TO DRIVE WITHOUT ANY PASSENHERS!? WHAT!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089131April 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (PENSKE GMC IN CERRITOS, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088844April 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED AND VISITED THE DEALER (HAGGERTY BUICK GMC, 300 W ROOSEVELT RD, VILLA PARK, IL 60181, 630-279-2000) FOR MONTHS, BUT WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. AFTER CONTACTING THE DEALER A FIFTH TIME, THE CONTACT WAS INFORMED THAT THEY STILL DID NOT KNOW WHEN THE PART WOULD BE PROVIDED FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088876April 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP TO HAVE SOME DAMAGES REPAIRED. THE CONTACT WAS ADVISED THAT THE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE DEALER (ANCHOR BUICK GMC, 1 AUTOMOTIVE BLVD, ELKTON, MD 2192) WAS CONTACTED AND STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO HIGH MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY FOR THE TECHNICAL SERVICE BULLETIN DUE TO THE HIGH MILEAGE. THE FAILURE MILEAGE WAS 85,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088926April 18, 2018
SERVICE BRAKES
I WAS DRIVING DOWN I20 IN DALLAS IN RUSH HOUR TRAFFIC, THE TRAFFIC WAS HEAVY BUT MOVING AT 70 MILES AN HOUR. I SAW BRAKE LIGHTS IN FROM OF ME, WHEN I PRESSED THE BRAKE TO SLOW DOWN THE BRAKE PEDAL WAS HARD, I COULD NOT PRESS IT WITH ONE FOOT AND I COULD NOT SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY PUTTING BOTH FEET ON THE PEDAL WITH ALL MY WEIGHT IT FELT LIKE IT WAS FOREVER BEFORE I WAS ABLE TO SLOW DOWN. I THOUGHT I WAS GOING TO BE UNABLE TO STOP.I DROVE ANOTHER 15 MINUTES GOING VERY SLOW AND SCARED. PARKED MY TRUCK IN THE DRIVE AND HAD A TOW TRUCK PULL IT TO THE DEALERSHIP CLOSEST TO MY HOUSE. MY TRUCK ONLY HAS 58,000. I REALLY WAS SCARED FOR MY LIFE IF YOU HAVE EVER DRIVEN IN RUSH HOUR DALLAS TRAFFIC YOU UNDERSTAND . I COULD HAVE LOST MY LIFE OR BE SERIOUSLY INJURED. THE DEALERSHIP TOLD ME TODAY THEY HAD NOT HEARD OF THIS ISSUE. THE DEALERSHIP SAID THEY DOUBT GMC CAN DO ANYTHING ABOUT THE PROBLEM. THE SERVICE DEPARTMENT SAID WAS A VACUUM PUMP ON THE BREAKS. I LOOKED ON LINE AND OTHERS HAVE REPORTED THIS SAME ISSUE. I COULD HAVE BEEN KILLED. STILL SHAKING OVER THE INCIDENT . I HOPE THIS PROBLEM IS ADDRESSED BEFORE SOMEONE IS KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088655April 17, 2018
STEERING, UNKNOWN OR OTHER
WHEN TURNING OR BACKING UP AT SLOW SPEEDS STEERING IS LOST OR THE WHEEL JERKS VIOLENTLY. THERE ARE CHIMES AND MESSAGES DISPLAYED FOR STABILLITRAKAND ANTI-THEFT WARNING. MESSAGE TO ROLL THE WINDOW ALL THE WAY DOWN AND UP WILL ALSO APPEAR VEHICLE ELECTRICAL POWER IS AFFECTED. THE SYSTEM SEEMS TO KEEP RESETTING. ALL POWER WILL BE LOST AND VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088735April 17, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO KUHIO CHEVROLET CADILLAC HYUNDAI NISSAN (3033 AUKELE ST, LIHUE, HI 96766, (808) 245-6731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085149April 15, 2018
UNKNOWN OR OTHER
THE VEHICLE OPERATES UNPREDICTABLY WHEN PRESSING ON THE GAS PEDAL CAUSING UNSAFE DRIVING CONDITIONS. WHEN PRESSING THE GAS PEDAL, ANY ONE OF THE FOLLO^WING CONDITIONS MAY OCCUR. 1.) SOMETIMES THE RPM'S DECREASEA. 2. )SOMETIMES THE TRANSMISSION HUNTS SEVERAL TIMES. 3.) SOMETIMES THE VEHICLE SPEED SURGES. 4.) MANY TIMES THE ENGINE HESITATES FOR A LONG PERIOD BEFORE THE RPM'S INCREASE. THIS UNPREDICTABLE OPERATION IS MORE APPARENT WHEN THE ENGINE IS LOADED LIKE GOING UP HILLS AND ESPECIALLY WHEN HEADING INTO STRONG WINDS. THE UNPREDICTABLE OPERATION IS EXTREMELY UNSAFE WHEN DRIVING ON ICE COVERED ROADS. THIS VEHICLE IS ALSO CONSIDERED AN "OFF-ROAD" SERIES VEHICLE. THIS UNPREDICTABLE OPERATION IS VERY UNSAFE, EVEN DANGEROUS, ON AGGRESSIVE TRAILS. WHEN DRIVING IN STEEP TRAILS, DRIVERS REQUIRE FEEDBACK FROM THEIR VEHICLE ESPECIALLY HOW THE VEHICLE OR ENGINE RESPONDS AS THE GAS PEDAL US DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085028April 14, 2018
AIR BAGS
TAKATA RECALL : STILL WAITING ON A REPLACEMENT. NO ACTION TAKEN BY THE LOCAL DEALER.THE AIRBAG IS STILL INTACT, BUT THE VEHICLE IS STORED OUTSIDE IN THE SOUTHEAST TEXAS HEAT AND I AM CONCERNED ABOUT ITS FRAGILITY BECAUSE OF THIS. LAST CONTACT WITH THE DEALER WAS IN 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084909April 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KENT COUNTY MOTORS IN DOVER, DELAWARE) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084825April 12, 2018
ENGINE
MY ENGINE HAS A TICK,,BROUGHT IT TO A SHOP HE TOLD ME LIFTERS AND ITS EXPENSIVE...WENT TO DEALER,,, TOLD ME I NEED LIFTERS 2600.00 TO FIX IT AND APPARENTLY MY LIFTER ISN'T GETTING OIL IN IT , "FROM ACTIVE FUEL MANAGEMENT" WITH I HAVE READ ALL OVER INTERNET THAT ITS A HUGE PROBLEM AND PEOPLE HAVE TO PAY TO FIX,,,BUT WONT FIX THE ISSUE DO TO THE FACT THE AFM CUTS THE CYLINDERS OFF CAUSING THE LIFTER TO NOT GET THE OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084487April 11, 2018
SERVICE BRAKES, SUSPENSION
AT 50000 MILES HAD TO REPLACE BOTH FRONT HUBS BEARING WHERE DESTROYED.AT 6500 M ILES BRAKE LINES RUPTURED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084625April 11, 2018
AIR BAGS
TAKATA INFLATORS. SINCE 2011 AI HAVE BEEN ASKING MY DEALER TO REPLACE THE DEFECTIVE AIR BAG AND THEY KEEP TELLING ME GM WILL NOT AUTHORIZE IT. IT IS NOW APRIL 2018. I WANT TO KNOW WHEN THIS REPAIR WILL BE DONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084429April 10, 2018
UNKNOWN OR OTHER
AC CONDENSER HAD TO BE REPLACE DUE TO LEAK. FAULTY DESIGN & INSTALLATION. GM ALREADY RECALLED 2014 MODELS WITH THE SAME PROBLEM. CONDENSER LINE BRACKET MOUNT DOES NOT ALLOW THE LINE TO FLEX, THUS MAKING CRACK IN CONDENSER. REPAIRED BY THE DEALER AT A COST OF $775.61.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084433April 10, 2018
STRUCTURE:BODY, WHEELS
SPARE TIRE FELL OFF FROM THE CABLE, UNKNOWN, I ALSO HAD A 2001 GMC YUKON AND THE SAME THING HAPPENED, THIS IS UNSAFE AS IT COULD BECOME DETACHED WHILE MOVING AND NEEDS TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084309April 10, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT NOTICED NUMEROUS CRACKS IN THE DASHBOARD AROUND THE PASSENGER SIDE AIR BAG AREA. LARRY STOVESAND BUICK GMC IN PADUCAH, KENTUCKY AND ROYAL OAKS CHEVROLET IN PADUCAH, KENTUCKY WERE MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084321April 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY AND THAT THE AIR BAG WARNING INDICATOR WAS RELATED TO THE RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAYES CHRYSLER JEEP DODGE RAM BALDWIN, 3656 GA-365, ALTO, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,431. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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