GMC Sierra Complaints

15,732 consumer complaints on file.

#11081808March 28, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081842March 28, 2018
WHEELS
BOUGHT SET OF FOUR DYNAPRO HT P255 70R17 TIRES. HAD TO TAKE THEM IN FOR RE-BALANCING THREE TIMES DUE TO ROUGH BUMPY RIDE. THIRD RE-BALANCING WAS TO A DIFFERENT DEALER THAN THE ORIGINAL SELLER. HE SAID TIRES WERE BADLY "OUT OF ROUND". ORIGINAL DEALER REPLACED TIRES WITH MICHELIN. HAD TO HAVE THESE TIRES 'ROAD FORCE BALANCED' AND PROBLEM WAS SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081400March 26, 2018
EXTERIOR LIGHTING
HID HEADLIGHTS ON MY TRUCK FLICKER SIGNIFICANTLY, AND DIM AND BRIGHTEN, WHILE DRIVING VEHICLE ON BUMPY SURFACES. THIS IS BRAND NEW TRUCK WITH 2500 MILES ON IT. I PAID EXTRA FOR THE ALL TERRAIN VERSION. GMC'S OFFICIAL RESPONSE TO ME IS THAT IT IS NORMAL FOR HID HEADLIGHTS TO FLICKER ON/OFF, AND THEY ARE REFUSING TO DO ANYTHING ABOUT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081015March 23, 2018
AIR BAGS
TAKATA RECALL CONTACTED DEALER ABOUT RECALL AND WAS TOLD "HASN'T BEEN DETERMINED WHAT PARTS ARE DEFECTIVE AND PARTS ARE NOT AVAILABLE." REALLY?? SO, I'M ASSUMING ALL PRODUCTION OF NEW VEHICLES HAVE STOPPED SINCE THEY DON'T HAVE PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081087March 23, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONING WAS BLOWING OUT HOT AIR, WHICH FOGGED UP THE WINDSHIELD AND MADE IT DIFFICULT TO SEE WHILE DRIVING. THE CONTACT HAD TO ROLL DOWN THE WINDOWS IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO GOLD STAR BUICK GMC (1980 N DAVIS RD, SALINAS, CA, (831) 240-4859) FOR REPAIRS. THE CAUSE OF THE FAILURE AND REPAIR SPECIFICS WERE UNDISCLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,696. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081089March 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2001 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY LOST COMPRESSION AND THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO COURTESY CADILLAC (1345 EVANGELINE THRUWAY, BROUSSARD, LA) WHERE IT WAS DIAGNOSED THAT ONE OR MORE FUEL INJECTORS WERE FAULTY AND REMAINED OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT INDICATED THAT ALL EIGHT FUEL INJECTORS WERE PREVIOUSLY REPLACED APPROXIMATELY FIVE YEARS; HOWEVER, BUT THE FAILURE RECENTLY RECURRED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081139March 23, 2018
AIR BAGS
TAKATA RECALL MY 2011 GMC SIERRA HAS BEEN UNDER THIS RECALL FOR ITS ENTIRE EXISTENCE. WILL IT GET FIXED, AND IF SO, WHEN, AND, IS IT SAFE TO CONTINUE TO DRIVE IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081140March 23, 2018
SERVICE BRAKES
LOSS OF POWER BRAKES AT LOW SPEED ESPECIALLY IN TRAFFIC AND PARKING WITH REPEATED APPLICATION OF BRAKES, PEDAL BECOMES VERY HARD AND REQUIRES MUCH PRESSURE TO MAKE VEHICLE STOP, IN REVERSE GRINDING IS ALSO HEARD. MECHANIC SAYS BELT DRIVEN VACUUM PUMP MAY BE DEFECTIVE, OTHER COMPLAINTS AND BULLETINS ARE STATING ALL COMPONENTS MUST BE REPLACED, I WOULD THINK A $58000 TRUCK SHOULD LAST MORE THAN 64K MILES BEFORE NEEDING ALL THE MAJOR BRAKE COMPONENTS CHANGED. IF YOU DON'T HAVE VERY STRONG LEGS WHEN THIS HAPPENS YOU ARE GOING TO CRASH..SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080828March 22, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STERLING BUICK/GMC IN JENNINGS, LOUISIANA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080860March 22, 2018
STRUCTURE:BODY
PAINT IS COMING OFF IN LARGE AREAS AND RUST SPOTS STARTING TO FORM WHERE PAINT HAS COME OFF. PAINT CAME OFF WHEN DRIVING VEHICLE IN RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080863March 22, 2018
SERVICE BRAKES
BRAKES LOOSE BOOST AT IDLE AFTER TOWING TRAILER. I TOWED A HEAVY TRAILER AND THEN DROPPED IT IN MY YARD. WHEN I WENT TO MOVE MY TRUCK DOWN MY DRIVEWAY AND INTO MY GARAGE I HAD NO BRAKE BOOST UNLESS I REVVED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080422March 21, 2018
STEERING, TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKES FUNCTIONED INDEPENDENTLY EVEN WHEN THE ACCELERATOR PEDAL WAS APPLIED. ALSO, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES. THE VEHICLE WAS TAKEN TO BILL MARSH AUTOMOTIVE GROUP (1621 S GARFIELD AVE, TRAVERSE CITY, MI) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL POSITIONING SENSOR FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080683March 21, 2018
UNKNOWN OR OTHER
FAULTY INSIDE DOOR HANDLES AND MECHANICISMS.THE DOOR HANDLE ITSELF WILL BREAK OR THE CONNECTING MECHANISM WILL BREAK NOT ALLOWING THE OCCUPANTS ANY ABILITY TO LEAVE FROM THE VEHICLE IN CASE OF AN EMERGENCY OR OTHERWISE CAUSING THEM TO BE TRAPPED INSIDE. THIS IS PARTICULARLY DANGEROUS IN A FIRE, SUBMERGED IN WATER OR WINDOWS FREEZING SHUT FROM ICE OR SNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080760March 21, 2018
UNKNOWN OR OTHER
WE HAVE VIOLENT SHIMMY/SHAKING ISSUES WITH OUR TRUCK AND HAVE SINCE WE GOT IT BRAND NEW. WE HAVE TAKEN IT TO THE DEALER 5 TIMES AND EVEN HAD THE DEALER WITNESS THE SHAKING THE LAST TIME WHILE ON A TEST DRIVE. THEY REPLACED THE TORQUE CONVERTER, REBALANCED THE WHEELS, AND ROTATED THE TIRES AND THE PROBLEM CONTINUES TO HAPPEN REPEATEDLY. WE DO NOT FEEL SAFE DRIVING THIS TRUCK ANY LONGER AS IT HAPPENS AT SPEEDS ABOVE 40MPH. THE DEALER SAYS THEY CAN'T FIX IT IF THEY DON'T KNOW WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080787March 21, 2018
AIR BAGS
I RECEIVED A RECALL NOTICE FOR MY PASSENGER AIRBAG. I CONTACTED SAM SWOPE PONTIAC WHERE I PURCHASED THE VEHICLE NEW. I SPOKE TO MANY DIFFERENT THERE APPROXIMATELY 5 TIMES. EACH TIME I WAS TOLD THAT THEY DID NOT HAVE THE PART, THEREFORE THEY COULD NOT REPLACE THE AIRBAG. BECAUSE I WAS TOLD THEY NEVER RECEIVED THE REPLACEMENT PART, I CONTACTED THE PARTS DEPARTMENT DIRECTLY. I WAS TOLD THAT THEY WERE ABLE TO ORDER THE PART, HOWEVER I WOULD HAVE TO PAY $760.60. IT IS APPARENT THEY DO NOT WANT TO FIX THIS PROBLEM OR ADHERE TO THE RECALL STANDARDS. BECAUSE IT IS A RECALL, THE REPLACEMENT SHOULD COME AT NO COST TO THE CONSUMER. PLEASE HELP AND ADVISE ME IN THE DIRECTION I SHOULD TAKE. I AM AFRAID TO DRIVE MY VEHICLE WITHOUT THE AIRBAGS, WHICH WAS INCLUDED AS A WORKING PART WHEN I ORDERED IT. I HAVE NOT HAD A WRECK, HOWEVER I DON'T FEEL SAFE DRIVING THIS VEHICLE WHICH I PAID FULL PRICE FOR BRAND NEW. BECAUSE THEY WONT ADHERE TO THE RECALL POLICY, ANY ACCIDENT RESULTING IN INJURIES WOULD BE GROUND FOR A LAW SUIT. I DO NOT WANT ANYONE TO GET HURT AND THIS PROBLEM MUST BE FIXED. PLEASE HELP ME. I'VE EXHAUSTED ALL MEANS IN TRYING TO GET THIS RECALL PART INSTALLED. THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080317March 20, 2018
POWER TRAIN
PLEASE MAKE GM RESOLVE THE ISSUES WITH THE 8 SPEED TRANSMISSIONS IN THE TRUCKS. 2016 SLT Z71. I PURCHASED THE TRUCK NEW. IT'S NEVER SHIFTED PROPERLY. HESITATIONS, CLUNKING, JERKING, SHUTTER, HARD DOWN SHIFTS.... EVERYTIME I TAKE IT IN, THEY SAY IT'S DUE FOR AN UPDATE. THE TRUCK HAS HAD 4 UPDATES AND NONE OF THEM HAVE FIXED A THING. I HAD IT IN BEFORE THE 36,000 MILE BUMPER TO BUMPER WARRANTY WAS UP AND WAS TOLD IT WAS UP TO DATE. THEN LAST WEEK, I TOOK IT IN AND WAS TOLD IT WAS "SEVERAL UPDATES BEHIND." (54,XXX) MILES. TO TOP IT OFF, GENERAL MOTORS WOULDN'T PAY FOR THE $400 UPDATE, WHICH DIDN'T FIX ANYTHING AT ALL!!! THE TRUCK JERKED BEFORE WE GOT A BLOCK FROM THE DEALERSHIP. GM SAYS THAT EVEN THOUGH THE TRUCK IS STILL UNDER A FACTORY 60,000 MILE POWERTRAIN WARRANTY, TRANSMISSION UPDATES AREN'T COVERED. THE 120,000 EXTENDED WARRANTY WOULDN'T COVER IT BECAUSE THEY SAY IT SHOULD BE COVERED UNDER THE FACTORY POWERTRAIN WARRANTY! I ABSOLUTELY LOVE THE TRUCK OTHER THAN THE JUNK TRANSMISSION IN IT. I DON'T THINK IT'S SAFE OR MUCH FUN HAVING A VEHICLE THAT STARTS TO GO THEN FALLS FLAT ON ITS FACE FOR A FEW SECONDS BEFORE SLAMMING INTO THE NEXT GEAR. THIS IS A MAJOR PROBLEM WITH A HUGE NUMBER OF TRUCKS. DON'T BELIEVE ME? GOOGLE "2016 SIERRA TRANSMISSION ISSUE" OR ANYTHING OF THE SORT. YOU'LL SEE. I'M REALLY NOT ASKING FOR MUCH. I DIDN'T WANT TO PUT MY FAMILY IN A POTENTIALLY UNSAFE VEHICLE.....YET HERE WE ARE. LIKE I SAID, I'M NOT ASKING FOR MUCH. ALL I WANT IS FOR MY TRUCK TO SHIFT NORMAL. TO GO WHEN IT NEEDS OR HAS TO. MY TRUCK HAS HAD 4 UPDATES AND WAS SEVERAL UPDATES BEHIND LAST TIME, THAT'S ROUGHLY AN UPDATE EVERY 10,000 MILES AND NOW THEY'RE NOT COVERED? ON TWO SEPARATE OCCASIONS, IT'S SHIFTED SO HARD THAT IT JARRED MY NECK AND MADE IT SORE FOR A FEW DAYS! IVE EVEN PULLED OVER ON THE SIDE OF THE ROAD THINKING WE WERE REAR-ENDED. SO HAS MY WIFE. NOT SAFE-NOT NECESSARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080329March 20, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE HAD A FIRE STARTING IN THE DASHBOARD AREA BEHIND INSTRUMENT CLUSTER I THINK. IT TOOK LESS THAN 15 MINUTES FROM THE SMELL OF AND ISSUE TO FLAMES VISIBLE. I NOTICED THE GAUGES BECOMING ERRATIC THAN THE CHECK ENGINE LIGHT CAME ON WITH WHAT FELT LIKE THE 4 WHEEL DRIVE KICKING IN AND OUT FOLLOWED BY THE MOTOR RUNNING POORLY. I PULLED OVER, TURNED THE VEHICLE OFF AS THE SMOKE STARTED. THAN DIALED 911.. TROOPER WAS THERE IN 6 MINUTES WITH FIRE DEPARTMENT SHORTLY AFTER. I WAS ON A HIGHWAY TRAVELING ABOUT 70 MPH. THERE WERE QUITE A FEW POTHOLES AS THIS WAS WINTER TIME. LIGHTS WERE ON, CRUISE WAS ON, HEATED SEATS AND STEERING WHEEL WERE ON, RADIO WAS ON, PHONE AND LAPTOP WERE CHARGING ( LAPTOP UTILIZING 110 OUTLET IN TRUCK).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11080340March 20, 2018
AIR BAGS
CONTINUE WAITING ON AIRBAGS FOR MY VEHICLE, AND WAS TOLD ON 03/20/18 THE MY VEHICLE THERE IS NO REMEDY! REALLY, AND WHAT AM I SUPPOSE TO DO CONTINUE TO RIDE IN DANGER OF MY LIFE OR PASSENGERS LIFE? THIS IS RIDICULOUS. NO ANSWER FROM ANY DEALERSHIP OR THE COMPANY. WHO HELPS US?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080116March 19, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO POOR THAT IT FEELS DANGEROUS TO DRIVE AT NIGHT. ON TOP OF THAT, WHEN IT'S RAINING AT NIGHT, I TRY TO AVOID THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080220March 19, 2018
SEAT BELTS
I HAVE HAD MY VEHICLE IN FOR REPAIR SEVERAL TIME ON THE PASSENGER SEAT BELT DOES NOT PROVIDE A WARNING WHEN DISCONNECTED WHILE OPERATING. THE DEALER IS TELLING ME THAT IS WAS NOT INSTALLED IN THAT MODEL AND YEAR. I DO NOT FEEL SAFE HAVE A PASSENGER IN THE SEAT WITH OUT THE WARNING LETTING ME KNOW THAT ARE UNBUCKLED. MY WIFE RODE FOR OVER 200 MILES WITH IT DISCONNECTED BY NO FAULT OF HER OWN. I FEEL THIS IS A SAFETY ISSUES AND NEED ADDRESSED WITH GMC THE CHEVY SAME YEAR IT WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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