GMC Sierra Complaints

15,732 consumer complaints on file.

#11084374April 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM, HARD TO SEE AT NIGHT ESPECIALLY WHEN IT IS RAINING. MUST USE FOG LAMPS AT ALL TIMES TO BE ABLE TO IMPROVE VISION. CONTACTED GM AND DEALER ABOUT ISSUE, HAVE CLAIM NUMBER. THEY SAY TRUCK IS NO LONGER UNDER WARRANTY TO DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084052April 9, 2018
AIR BAGS, UNKNOWN OR OTHER
DASH CRACKED TOP LEFT CORNER WHERE AIR BAG FITS INTO THE DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083845April 8, 2018
AIR BAGS, STRUCTURE:BODY
DASHBOARD ON MY GMC SIERRA DENALI HAS 2 MAJOR CRACKS. THIS IS A KNOWN DEFECT WITH THESE VEHICLES DASHBOARDS. FIRST CRACK IS OVER THE GAUGES ON THE DASH, AND THE SECOND IS RIGHT OVER TOP OF THE AIR BAG. THIS IS A SERIOUS ISSUE WITH NO RECALLS OR ASSISTANCE FROM VEHICLE MANUFACTURERS. THE CRACKS ARE EITHER STARTED VIA DRIVING AND CRACKING DUE TO VIBRATION OF THE ROAD, OR THEY CRACK FROM PREMATURE WEAR VIA THE SUN FADING THE MATERIALS. IT IS A VERY SERIOUS SAFETY CONCERN, SEEING HOW IF THE AIR BAG WERE TO DEPLOY IT WILL SEND MANY SHARP PIECES OF DASHBOARD PLASTIC INTO THE PASSENGER OR MYSELF THE DRIVER. THIS ISSUE NEEDS TO BE ADDRESSED, IT IS A VERY EXPENSIVE FIX, AND A SAFETY ISSUE THAT NEEDS AN IMMEDIATE RECALL OR ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083786April 7, 2018
AIR BAGS
TAKATA RECALL WAS ISSUED BY GM BEGINNING 2016 WITH NO RESOLUTION IMMINENT. THIS IS 2 YEARS LATER, STILL WITH NO RESOLUTION. I AM AFRAID TO CARRY A PASSENGER FOR FEAR OF AIR BAG FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083568April 6, 2018
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083651April 6, 2018
AIR BAGS
GM RECALL # 2049151, NHTSA #16V381 THIS REFERENCES A PROBLEM GM RECALL CENTER HAS ON LINE THIS STATEMENT: SAFETY RISK DESCRIPTION THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. GM'S PETITION FOR INCONSEQUENTIALITY AND NHTSA ARE BEYOND THE AUGUST 2017 DEADLINE. YOU ARE BOTH NOW CULPABLE FOR MY TRUCK AND OTHER VEHICLES NOT HAVING SERVED UP SAFETY TO THE PUBLIC FOR BUSINESS OR GOVERNANCE ISSUES FOR THEIR WELFARE. (THIS FORM WILL DO TO CONVEY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083663April 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083289April 4, 2018
SERVICE BRAKES
VACUUM SYSTEM ON THE BREAKS ARE LOOSING PRESSURE CAUSING THE BREAKS TO BECOME NEARLY IMPOSSIBLE TO DEPRESS. I HAVE RUN IN TO MY FENCE CAUSING MINOR DAMAGE. THIS HAPPENED WHEN I WAS AT A SNAILS PACE, COULDN'T IMAGINE IT HAPPENING AT A HIGHER SPEED GM IS AWARE OF THE FIX BUT AT MY COST OF OVER 750.00. THERE HAVE BEEN NUMEROUS COMPLAINTS TO THE DEALERSHIPS AND ON GM FORUMS. THIS PROBLEM NEEDS TO BE ADDRESSED. I'M GLAD NO ONE WALKED IN FRONT OF ME WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083317April 4, 2018
EXTERIOR LIGHTING
NIGHT TIME VISION IS COMPROMISED DUE TO POOR HEADLIGHT ILLUMINATION, MOST NOTABLE IN AREAS OF LOW AMBIENT LIGHTING OR RAIN. THIS HAS BEEN PRESENT SINCE PURCHASED NEW. TRUCK HEADLIGHT BULBS WERE UPDATED UNDER GENERAL MOTORS SERVICE BULLETIN PIT5374B AT LOCAL GMC DEALER WHERE VEHICLE WAS PURCHASED. CHARGE FOR THIS UPDATE WAS $149.21. WHILE I DO NOT HOLD THE DEALER RESPONSIBLE FOR THIS CHARGE, I DO FEEL THE SUBSTANDARD LIGHTS SHOULD BE CONSIDERED A MANDATORY SAFETY ISSUE AND DEALT WITH AS SUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083195April 4, 2018
EXTERIOR LIGHTING
THE VEHICLE'S HEADLIGHT HAVE SUCH POOR ILLUMINATION IT RENDERS THE VEHICLE UNDRIVABLE AT NIGHT. GM SAYS NOTHING WRONG, I HAVE REPLACED THE HEADLIGHT BULBS WITH 3 DIFFERENT BULBS BOTH OEM AND AFTERMARKET NOTHING IMPROVES THE ILLUMINATION WITH THE STOCK LIGHT HOUSINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083231April 4, 2018
AIR BAGS
INDICATOR LIGHT IN DASH TELLING ME AN AIRBAG ISSUE. DASH ALSO STATING TO HAVE AIRBAG SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082684April 3, 2018
EXTERIOR LIGHTING
HEADLIGHT QUALITY HEADLIGHT QUALITY IS VERY POOR,SIDE LIGHTING AND DISTANCE LIGHTING ARE TERRIBLE. GM ISSUED A TSB BUT NO RECALL FOR PEOPLE WHO COMPLAINED ABOUT THE HEADLIGHTS.I PURCHASED AT 37K SO AM BEYOND THE 3YR/36K. I AM LOOKING INTO AFTER MARKET FIXES FOR THE PROBLEM. I WAS TOLD THE PROBLEM WAS FIXED IN THE 2016 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082615April 2, 2018
SERVICE BRAKES
DURING A NORMAL STOP AT A STOP SIGN ON A RURAL ROAD, A STEEL BRAKE LINE RUPTURED DUE TO EXCESS CORROSION. THIS ONE LINE BETWEEN THE MASTER CYLINDER AND ABS MODULE IS THE ONLY LINE THAT PROVIDES PRESSURE TO THE FRONT BRAKES, WHICH SUPPLY ROUGHLY 75% OF THE VEHICLE'S BRAKING POWER. THE RUPTURE RESULTED IN RAPID FLUID LOSS AND THEREFORE A LACK OF PRESSURE IN THE HYDRAULIC SYSTEM TO ALLOW FOR ADEQUATE BRAKING. NEEDED TO SWERVE INTO A DITCH TO AVOID A CRASH WITH CROSS TRAFFIC.VISUAL INSPECTION INDICATES MOST BRAKE LINES ARE EXTREMELY CORRODED, AND WERE OBVIOUSLY MADE WITH SUBSTANDARD MATERIALS AS COMPARED TO OTHER MANUFACTURERS. I DO RECOGNIZE THAT THIS IS AN OLD VEHICLE, HOWEVER OTHER VEHICLES OF SIMILAR AGE AND DRIVEN IN SIMILAR ENVIRONMENTS DO NOT HAVE THIS ISSUE. ONLINE RESEARCH, MOST NOTABLY THE COMPLAINTS FILED TO NHTSA, INDICATE THIS IS A COMMON PROBLEM WITH CHEVY/GMC TRUCKS OF THIS ERA. ALTHOUGH OTHER OEM'S (SUBARU) HAVE ISSUED RECALLS IN SIMILAR SITUATIONS, IT APPEARS THAT THE GM THAT THE PUBLIC BAILED OUT JUST A FEW YEARS AGO HAS DECIDED TO DENY THAT THIS IS A PROBLEM, GAMBLING THAT THE THE COST OF LAWSUITS ASSOCIATED WITH DEATHS DO NOT EXCEED THE COST OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082331April 1, 2018
SERVICE BRAKES
BRAKE LINE FAILURE, FRONT LEFT. STEEL LINE HAD RUSTED NEXT TO A PLASTIC CLIP THAT SECURED A WIRING HARNESS TO THE BRAKE LINE. BRAKE FLUID WAS SPRAYING ONTO THE SIDE OF THE ENGINE. NOTICED THE LEAK AFTER RETURNING HOME; HAD FAILED IN STOP-AND-GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082392April 1, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
DASH CRACKS ON ALL GM VEHICLE TRUCKS AND SUVS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082247March 31, 2018
SERVICE BRAKES
GM HAS A MAJOR PROBLEM WITH THE VACUM PUMP FAILING ON THE 2014 AND UP 1500 SERIES TRUCKS. GM HAS ISSUED A SERVICE BULLENTIN PIT5361 FOR THIS ISSUE. WHEN THE VACUM PUMP FAILS THE BRAKES BECOME ALMOST IMPOSSIBLE TO APPLY. AFTER RESEARCHING THE PROBLEM IT IS A VERY WELL KNOWN ISSUE THAT MANY HAVE HAD. MY GMC STARTED THIS AT ABOUT THE 49,500 MILE SPOT AND HAS CAUSED ME TO STRIKE A WALL AND ALMOST A PEDESTRIAN IN A PARKING LOT. THANKFULLY I WAS ON MY TOES AND AVOIDED HITTING THE PEDESTRIAN. IM A BIG MAN AT ABOUT 265LBS. WHEN THE BRAKES FAIL TO WORK I CANT PRESS THE PEDAL HARD ENOUGH WITH BOTH FEET TO STOP THE VEHICLE. IM CURRENTLY WAITING ON GM TO RETURN A CALL FOR ASSISTANCE IN FIXING THE PROBLEM AS THIS IS A COSTLY FIX. BRAKING IS A VITAL AND HIGH SAFETY FEATURE ON A VEHICLE. WHY THIS HASNT BEEN ADDRESSED BEFORE A FAMILY IS KILLED IS BEYOND ME. ISSUING A SERVICE BULLENTINE INSTEAD A RECALL FOR SUCH A VITAL PART A VEHICLE IS RECKLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082271March 31, 2018
UNKNOWN OR OTHER
I HAVE A 2001 GMC TRUCK THAT THE REAR FRAME HORN ON THE PASSENGER SIDE WERE THE FRAME IS WELDED ABOUT 6 INCHES FROM THAT POINT IT HAS A CRACK ALL THE WAY TO THE TOP OF THE FRAME RIGHT WERE THE BUMP STOP IS ON THE FRAME WITH ONLY ABOUT 1 INCH HOLDING THE FRAME TOGETHER AS OF RIGHT NOW THE REST OF THE FRAME LOOKED OK WHEN INSPECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082235March 30, 2018
STRUCTURE:BODY
DASH CRACK. DASH IS CRACKED AT AIRBAG. ALREADY BEEN REPLACED ONCE BY DEALER AND IS CRACKING IN SAME SPOT. AFRAID IF AIR BAG DEPLOYED IT COULD CAUSE SERIOUS HARM OR EVEN DEATH DUE TO SHARP PLASTIC PIECES THAT ARE BROKEN ON DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081999March 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED (HALL BUICK GMC DEALER (903) 705-1546 LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701) AND (BACON AUTOPLEX CHEVROLET DEALER (903) 481-5028 LOCATED AT 1216 E PALESTINE AVE, PALESTINE, TX 75801) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CASE NUMBER: 8-4640547777 WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082095March 29, 2018
SERVICE BRAKES
PULLING OUT OF A PARKING LOT, LOST BRAKES. STEEL BRAKE LINES BY FUEL TANK, LET GO CAUSING TRUCK TO LOOSE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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