GMC Sierra Complaints

15,732 consumer complaints on file.

#11094026May 15, 2018
SERVICE BRAKES
BRAKE FAILURE DUE TO BAD VACUUM PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092968May 14, 2018
AIR BAGS
2007 GMC PICK UP. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 49152. *LD THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED TWICE. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093008May 14, 2018
AIR BAGS
2008 GMC SIERRA. CONSUMER WRITES IN REGARDS TO TAKATA AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093687May 14, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
VEHICLE HAS HARD SHIFT AT 5-6 MPH. DEALER STATED COULD NOT FIND ISSUE, AND REFLASHED TCM.APPROX MONTH LATER, AT 10K MILES, TRUCK HARD SHIFTED FROM RED LIGHT ON HIGHWAY, ONCE UP TO 45 MPH, SHUTDOWN. STEERING WHEEL LOCKED UP, NO BRAKES, NO CONTROL OF VEHICLE AT 45-50 MPH.DEALER KEPT FOR ONE WEEK, STATED LOOSE CABLE ON STARTER FROM BATTERY. EXACTLY 1K MILES LATER (5 WEEKS), NOW AT 11K MILES, TRUCK HARD SHIFTED AT 5-6MPH, AND AT 45-50 MPH TRUCK TRIED TO SHIFT IN 4WD. ALL LIGHTS ON DASH CAME ON AS A RESULT. DEALER HAS CURRENTLY HAD THE TRUCK FOR TWO WEEKS AND CAN NOT FIND ISSUE. THEY SUPPOSEDLY CONSULTED GM, AND INSTEAD OF SENDING AN EXPERT TECH TO HELP DEALER FIND ISSUE, ADVISED DEALER TO REPLACE ECM. REPLACING ECM IS THE GENERAL ANSWER TO NOT SURE WHAT IS WRONG. THIS TRUCK IS A SAFETY ISSUE, AS WHEN IT SHUTS OFF GOING 45-50 MPH THERE IS NO CONTROL OR BRAKES OPERATIONAL ON THE VEHICLE. GM WILL REPLACE THE ECM, AND JUST LIKE RIGHT NOW, WILL NOT BE ABLE TO REPLICATE THE PROBLEM, AND EXPECT ME AS THE CONSUMER TO TAKE DELIVERY BACK OF THE VEHICLE. CURRENTLY ALL OF MY DOCUMENTATION IS IN THE DASH OF THIS TRUCK, AT THE DEALERSHIP. TRYING TO DETERMINE HOW MYSELF AS THE CONSUMER CAN HELP ENSURE THIS SAFETY ISSUE IS CORRECTED, AND NOT PASSED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093803May 14, 2018
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
LOOSES BRAKE ASSISTANCE IN PARKING LOT AND SOMETIMES ON THE HIGHWAY,CHECK ENGINE LIGHT COMES ON WITH VARIOUS CODES THE MOST COMMON IS MISFIRE ON STARTUP IT HAPPEN IN DIFFERENT OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093507May 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD WROTE SOMETHING THAT HAD LIKE 4500 CHARACTERS AND YOU GUYS DID NOT ALLOW ME TO SEND IT THIS IS RIDICULOUS I WILL HAVE TO CUT AND PASTE AND SEND IT IN A EMAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093327May 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED BACK AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DESTROYED AND WAS TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11093350May 11, 2018
UNKNOWN OR OTHER
AIR CONDITIONING BEGAN NOT PRODUCING COLD AIR. IN LESS THAN A COUPLE HOURS ONLY AMBIENT AIR WAS BEING BLOWN OUT OF THE VENTS. THIS IS A KNOWN PROBLEM WITH GM VEHICLES YEARS 2014-2015. GM HAS PUT OUT A SERVICE BULLETIN TO IT'S DEALERS ON THIS PROBLEM YET REFUSES TO ASSIST IT'S CUSTOMERS. BASED ON ONLINE SEARCHES THERE ARE THOUSANDS OF GM CUSTOMERS WHO ARE HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093418May 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY VEHICLE TURNS OFF, STABILITY CONTROL COMES ON AND OFFF ON THE DIC ALSO THE DRIVE ASSIST GOES OFF THIS IS VERY DANGEROUS THEN IS WHEN IT LOOSES POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092836May 10, 2018
AIR BAGS
TAKATA RECALL-I HAVE CALLED TO HAVE MY RECALL TAKEN CARE OF SEVERAL TIMES ONLY TO BE TOLD THE PART IS NOT AVAILABLE YET. CAN YOU PLEASE TELL ME IF AND WHEN THIS PART WILL BE AVAILABLE? THIS VEHICLE IS DROVE EVERYDAY WITH MY FAMILY IN IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093260May 10, 2018
WHEELS
I RECENTLY PURCHASED A GMC SIERRA 1500 FROM CARMAX FITTED WITH A SET OF CROSSCONTACT LX20'S. THE TRUCK HAD ABOUT 18,000 MILES OR FEWER WHEN I BOUGHT IT AND IT NOW HAS 31,000 MILES ON IT. THE TWO FRONT TIRES STARTED TO DISINTEGRATE AROUND 28,000 MILES AND NOW HAVE BECOME UNSAFE AND UNUSABLE. I CONTACTED YOUR CUSTOMER SUPPORT OFFICE AND WAS TOLD THAT THEY COULD NOT DO ANYTHING FOR ME AS I WAS THE SECOND OWNER AND I SHOULD CONTACT CARMAX. OF COURSE CARMAX SAYS, CALL CONTINENTAL. THE CODE ON ALL 4 OF MY TIRES IS A32A WBDE 2215. I HAVE ENCLOSED A FEW PHOTOS OF THE FRONT TIRES, THE BACK TIRES ARE SHOWING THE SAME SEPARATION FROM THE STEEL BELT, BUT NONE OF THE TREAD HAS COME OFF YET. I BELIEVE THE TURNING BACK AND FORTH OF THE FRONT TIRES HAS ACCELERATED THEIR DEMISE. I HAVE PURCHASED 4 NEW GOODYEAR TIRES BECAUSE I TRULY FEAR FOR MY FAMILIES SAFETY. I WOULD APPRECIATE YOUR TIME AND CONSIDERATION IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092686May 9, 2018
UNKNOWN OR OTHER
INSIDE DOOR HANDLE PLASTIC CHROME IS PEELING UP CAUSING A VERY SHARP RAZOR EDGE THAT SLICED MY FINGERTIP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11092738May 9, 2018
SERVICE BRAKES
BRAKE LINES RUSTED OUT UNDER DRIVERS SIDE CAB. TRUCK STUCK IN DRIVEWAY. LUCKY IT DID NOT HAPPEN ON HIGHWAY WILL COST ALMOST AS MUSH AS TRUCK IS WORTH TO HAVE ALL NEW BRAKE LINES INSTALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092455May 8, 2018
STEERING
I WAS TURNING AROUND A CURB AT A FAST FOOD WHEN SUDDENLY THE STEERING WHEEL JERKED OUT OF MY HANDS THE OPPOSITE WAY I WAS TURNING THE SLIGHTLY BACK AGAIN. WHEN I TRIED TO REGAIN CONTROL IT DID IT AGAIN. I PAUSED AND WAS THEN PERMITTED TO COMPLETE MY TURN. I THEN EXPERIENCED IT AGAIN ABOUT A WEEK LATER WHILE BACKING INTO A PARKING SPOT. UPON COMPLETION OF MY APPOINTMENT I IMMEDIATELY DROVE STRAIGHT TO THE DEALERSHIP WHERE I HAD PURCHASED THE TRUCK NEW A YEAR AGO AND INQUIRED OF ANY RECALLS OR PROBLEMS OF THE STEERING DOING THIS AND THE SERVICE GENTLEMAN LOOKED ON THE COMPUTER AND SAID NO. I HAVE MADE AN APPOINTMENT FOR THE FOLLOWING WEEK TO TAKE IT IN TO DIAGNOSIS THE PROBLEM. I WILL NOT KNOW THE OUT COME TILL THEN, BUT SINCE IT HAS HAPPENED TWO MORE TIMES. THE SITUATION SEEMS TO HAPPEN AT SLOW SPEED( THANK GOD) AND WHILE TURNING SHARPLY. IT IS DANGEROUS AT ANYTIME WHEN THE VEHICLE IS NOT UNDER CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092479May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PARKWAY BUICK GMC, 3314 TEXOMA PKWY, SHERMAN, TX 75090, (903) 274-4116) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA CHAT AND OPENED CASE NUMBER: 8-4142603693. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092490May 8, 2018
AIR BAGS
TAKATA RECALL -- ACCORDING TO YOUR WEBSITE, GMC HAD UNTIL AUGUST 2017 TO COMPLETE ITS PETITION. WHAT IS STATUS OF THEIR PETITION AND WHEN WILL I GET MY AIRBAG REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092518May 8, 2018
AIR BAGS
TAKATA AIR BAG, I HAVE HAD A RECALL NOTICE FOR OVER TWO YEARS. THEY KEEP TELLING ME IT'S SAFE TO DRIVE , IF IT'S SO SAFE TO DRIVE WHY IS THERE A RECALL? DOES SOMEONE IN MY FAMILY HAVE TO BE KILLED TO HAVE SOMETHING DONE, MY WIFE WILL NOT RIDE IN THIS TRUCK NOW. THEY ARE MAKING AIR BAGS EVERY DAY, THEY CAN MAKE THESE, NO BODY GIVES A [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092128May 6, 2018
AIR BAGS
TAKATA RECALL - I WAS NOTIFIED IN MAY 2016 OF THE RECALL FOR THE TAKATA AIRBAGS FOR MY 2011 GMC PICKUP (GM RECALL # 2049151, HTSA # 16V381). I CHECK WITH MY DEALER (EDD ROGERS IN SPARTA, TN) EVERY TIME I TAKE MY VEHICLE IN FOR A 5,000 MILE OIL CHANGE. THE ANSWER IS ALWAYS THAT WE DON'T HAVE THE PARTS YET. I FIND IT INCREDIBLY DIFFICULT TO BELIEVE THAT THE NHTSA HAS NOT BEEN ABLE TO GET TAKATA TO GET THIS FIX TAKEN CARE OF IN OVER TWO YEARS!! WILL IT TAKE MY WIFE OR I BEING INJURED OR KILLED TO FINALLY HAVE SOMETHING DONE ABOUT THIS? WE HAVE HEARD VIRTUALLY NOTHING ABOUT THIS UNTIL JUST RECENTLY GETTING A CARD FROM TAKATA HOLDINGS, INC. I AM OF THE OPINION THAT IS TAKATA CAN'T TAKE CARE OF THE RECALL THAT GM NEEDS TO FIND OTHER AIRBAGS COMPATIBLE WITH THESE AFFECTED VEHICLES AND HAVE THIS SITUATION FINALIZED ASAP! GM CAN THEN GO AFTER TAKATA FOR REIMBURSEMENT! I WANT....NO....I NEED THIS RECTIFIED ASAP BEFORE ANYONE IN MY FAMILY, INCLUDING ME, GETS INJURED OR KILLED BECAUSE OF THE INACTION OF THE NHTSA, GM OR TAKATA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091728May 4, 2018
ENGINE
TAKATA RECALL. I RECENTLY CALLED THE DEALERSHIP WHERE THEY CONFIRMED MULTIPLE CALLS ON THE AC CONDENSER LEAKING FREON. WE HAVE TWO 2015 GMC SIERRAS WITH THE SAME LEAK. A SERVICE CENTER EMPLOYEE/MECHANIC AT BOB BROCKLAND IN COLUMBIA IL VERIFIED MULTIPLE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091744May 4, 2018
AIR BAGS
DASHBOARD UNDER FRONT WINDSHIELD PRONE TO CRACKING. INITIALLY THIS WOULD SOUND LIKE IT IS ONLY A COSMETIC ISSUE. THE PROBLEM IS THAT TYPICALLY THE FIRST CRACK OCCURS AT THE FRONT/LEFT CORNER OF THE FRONT PASSENGER AIRBAG PANEL. AS THE VEHICLE AGES UNDER TEMPERATURE FLUCTUATION AND UV EXPOSURE THE INITIAL CRACK WIDENS AND MORE DEVELOP. ALSO, FROM PICTURES TAKEN OF A 2007 GMC YUKON AND 2007 CHEVROLET AVALANCHE THE AIRBAG COMPARTMENT COVER APPEAR TO BE SHIFTING AND LIFTING AS THE CRACKING CONTINUES. THE DEGRADED PLASTIC SURROUNDING THE AIRBAG COVER COULD BE A SHRAPNEL HAZARD TO VEHICLE OCCUPANTS IN SUCH CLOSE PROXIMITY TO AN EXPLOSIVE AIRBAG DEPLOYMENT. THIS COULD ALSO DIMINISH THE EFFECTIVENESS OF THE AIRBAG IF IT IS PUNCTURED. CLEARLY THE MATERIAL AND CONSTRUCTION OF THIS PART WERE NOT MADE TO WITHSTAND THE RIGORS OF THE INSTALLED ENVIRONMENT SO MERELY REPLACING A CRACKED PART WITH THE SAME NEW PART WILL, AT BEST, ONLY BE A TEMPORARY FIX. GM NEEDS TO DESIGN THIS PART PROPERLY SO THAT WILL MAINTAIN IT'S INTEGRITY AS A SURROUND OF THE PASSENGER AIRBAG COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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