GMC Sierra Complaints

15,732 consumer complaints on file.

#11149572November 5, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SUSPENSION
EXTREME RUST ON UNDERCARRIAGE HAD BROKEN SUSPENSION, BRAKE LINES, FUEL LINES, FRAME INTEGRITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145175November 4, 2018
SERVICE BRAKES
WHEN BRAKING AT SLOW SPEEDS, LIKE WHEN IDLING IN TRAFFIC OR ROLLING THROUGH A PARKING LOT, WHEN THE BRAKE PEDAL IS DEPRESSED IT IS VERY HARD, LIKE WHEN PRESSING THE BRAKE PEDAL WITH THE VEHICLES ENGINE OFF. AT TIMES I HAVE HAD TO USED BOTH FEET TO PRESS THE BRAKE PEDAL THE TRY AND STOP THE VEHICLE. THE VEHICLE IS ALSO VERY HARD TO STOP WHEN THIS ISSUE OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145176November 4, 2018
SERVICE BRAKES
TRUCK LOOSES BRAKING ABILITY AT LOW SPEEDS SUCH AS TRAFFIC OR PARKING LOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144904November 2, 2018
SERVICE BRAKES
ISSUE WHEN BRAKING THAT CAUSES THE BRAKE PEDAL TO LOSE POWER AND CAUSES THE DRIVER TO DEPRESS THE PEDAL EXTREMELY HARD TO HAVE THE BRAKES ENGAGE. THE CAUSE APPEARS TO BE A FAULTY VACUUM PUMP THAT REQUIRES REPLACEMENT. THIS COULD BE POTENTIALLY A LARGE SAFETY ISSUE IF THE PUMP FAILS AND THE VEHICLE IS UNABLE TO BE STOPPED IN TIME TO AVOID A POSSIBLE COLLISION. THIS ISSUE HAS OCCURRED BOTH WHILE IN TRAFFIC ON A CITY STREET AND WHILE ATTEMPTING TO PARK THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144936November 2, 2018
STRUCTURE:BODY, POWER TRAIN, WHEELS
FOR OVER 45K MILES I HAVE COMPLAINED OFF A VIBRATION COMING FROM THE REAR OF MY GMC SIERRA AT 65 TO 75 MILES PER HOUR. MY SUPPORTING DEALER THAT I PURCHASED IT FROM CAN'T FIND THE PROBLEM AND IS MOST LIKELY OUT OF BUSINESS.THIS IS AN ONGOING ISSUE. RECENTLY I WENT UNDER THE TRUCK TO FIND THE ENTIRE FRAME IS RUSTED FROM THE GAS TANK BACK TO THE REAR OFF THE VEHICLE AROUND THE SPARE TIRE AND ELSEWHERE. WHATS WRONG WITH GM MANUFACTURING, ARE THEY THAT CHEAP, THAT NO PAINT IS PLACE ON THE FRAME. ADDITIONALLY THE CHROME WHEELS THAT CAME WITH THE VEHICLE ARE CORRODING YET ANOTHER CHEAP PROCESS THAT GM REFUSES TO ADDRESS. MIND YOU I HAVE ALWAYS FIXED AND REPAIRED MY OWN VEHICLES. I HAVE WASHED THIS VEHICLE SO MUCH BY USING A COLD WATER HOSE UNDER THE VEHICLE AND THE TOP AS WELL TO GET THE SALT AND BRINE USED BY THE NORTHERN STATES OFF THE CAR AND YET I STILL GET THE CORROSION. HOW DO I GET GM. TO FIX THE WRONGS THEY HAVE PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145025November 2, 2018
POWER TRAIN
TOWING A 5900# RV TRAILER WITHIN THE SPECIFIED 7600# TOW WEIGHT CAPACITY, CAUSED THE TRANSMISSION TO OVERHEAT AND FREE SPIN WITHIN 10 MILES OF TRAVEL. TRANSMISSION OVERHEATING OCCURRED WHEN TOWING (285+), WHEN NOT TOWING BUT IN TOW MODE (264), & WHEN DRIVING (241). DEALER AND GMC TECH'S DO NOT HAVE A CORRECTION FOR THE TRANSMISSION OPERATING ABOVE RANGE. V6 ENGINE W 6 SPEED AUTOMATIC TRANSMISSION. TRAVELING AT 60MPH. WEATHER TEMPERATURE LOW 80'S. LEAVING THE OWNER IN THE ROAD WITH THEIR RV WAITING FOR 20 MINUTES FOR THE TRANSMISSION TO COOL DOWN SO IT CAN BE MOVED OFF THE ROAD, IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144674November 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT PURCHASED THE VEHICLE WITH THE TAKATA RECALL IN AUGUST OF 2018. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED TO VERIFY IF PARTS WERE AVAILABLE FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144419October 31, 2018
AIR BAGS
GAY PONTIAC KEEP SCHEDULING APPOINTMENTS AND CANCELLING. TODAY I WAS IN THE PARKING LOT WHEN THEY CALLED ME TO CANCEL. GMC SENT SAFETY RECALL JULY 2016. THEY SAID I CAN'T GET IT FIXED AT THIS TIME. THIS THREATENS MY SAFETY. I NEED THIS FIXED NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144074October 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED AFTER PARKING ON A BOAT RAMP AND EXITING THE VEHICLE, THE NOTICED THAT THE VEHICLE HAD STARTED TO ROLLAWAY. THE CONTACT STATED HE JUMPED BACK INTO THE VEHICLE AND DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE ROLLED INTO A TREE. THE CONTACT STATED THAT THE HAD TO BE TOWED UP THE INCLINE TO THE ROADWAY. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED TWICE AS THE VEHICLE WAS PLACED IN PARK BUT ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER BOUCHER CHEVROLET (1907 E MORELAND BLVD, WAUKESHA, WI 53186) THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT NUMBER: 8-4691104286 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11144109October 30, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144224October 30, 2018
UNKNOWN OR OTHER
MAJOR CRACKS IN DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143710October 29, 2018
SERVICE BRAKES
THE VACUUM PUMP CONTROLLING THE BRAKES HAS FAILED. WHEN THE BRAKE IS PRESSED IN STOP/GO TRAFFIC, IT WILL FIRST STOP THE VEHICLE, BUT IF THE BRAKE IS RELEASED THEN PRESSED AGAIN, THE BRAKES WILL NOT WORK AND THE VEHICLE CONTINUES TO ROLL FORWARD. A MECHANICAL/ELECTRICAL NOISE CAN BE HEARD BEFORE THIS OCCURS. THIS IS MORE NOTICEABLE ON WET ROADS OR ROADS WITH A STEEP DECLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143374October 27, 2018
STRUCTURE:BODY, ENGINE, POWER TRAIN
I PURCHASED MY VEHICLE BRAND NEW IN ORDER TO AVOID UNEXPECTED EXPENSES THAT ONE SOMETIMES INQUIRE WHEN WE PURCHASE A USED VEHICLE. HOWEVER, THE TRUCK HAS GIVEN ME NOTHING BUT MECHANICAL ISSUES I'VE HEAD ENGINE POWER LOSS PROBLEMS, HAVE GONE THROUGH TWO AIR CONDITIONER MAJOR ISSUES, RADIATOR GONE BAD, TRANSMISSION GO OUT AND THE MOST RECENT MY ROOF STARTED TO LEAK. AS I DID MORE RESEARCH I CAME TO DISCOVER THAT I AM NOT THE ONLY CUSTOMER IN THIS PREDICAMENT THERE ARE SEVERAL OTHERS. I'M REACHING OUT TO FOR ASSISTANCE IN REGARDS TO THESE MATTERS, SOMETHING HAS TO BE DONE GMC HAS TO TAKE RESPONSIBILITY FOR FAULTY VEHICLES IF THAT'S IS THE CASE. THEY ONLY GIVE THE GO AROUND TO CUSTOMERS LIKE MYSELF THAT ON TOP OF HAVING A CAR PAYMENT WE HAVE TO SOMEHOW PAY HIGH MECHANICAL BILLS FOR ISSUES THAT SHOULD NOT BE ACCRUING TO NEW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143435October 27, 2018
POWER TRAIN
TRANSMISSION SHIFTS ABRUPTLY AND TORQUE CONVERTER CAUSES SHUDDER AT HIGHWAY SPEEDS. TRUCK HAS BEEN SERVICED TWICE FOR THE SAME ISSUE BY DEALER AND DEALER RECENTLY TOLD ME PROBLEM IS UNRESOLVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142826October 26, 2018
SERVICE BRAKES
AT LOW SPEEDS (PARKING SPEED, SCHOOL PICKUP LINES, CREEPING TRAFFIC SPEED) THE BRAKE PEDAL WILL LOSE ALL BOOST PRESSURE. THE BRAKE PEDAL BECOMES EXTREMELY STIFF AND INEFFECTIVE. THIS SITUATION OCCURRED ON A FEW OCCASIONS AND CAUSED GREAT ALARM WITH MYSELF AND MY WIFE. GREAT POTENTIAL EXISTS FOR AN ACCIDENT INVOLVING MACHINERY, ANIMALS OR HUMAN BEINGS. THE VEHICLE WAS TAKEN PROMPTLY TO THE LOCAL GMC DEALERSHIP FOR SERVICE WITH A COPY OF GM SERVICE BULLETINNO.: PIT5361B. THE DEALER KEPT THE VEHICLE FOR SEVERAL DAYS TO PERFORM AN EXISTING SAFETY RECALL FOR STEERING ANOMALIES (RECALL # 18289) AS WELL AS DIAGNOSE AND REPAIR THE BRAKE BOOST ISSUE. SERVICE BULLETIN PIT5361B WAS FOLLOWED AND THE VACUUM PUMP ASSEMBLY WAS REPLACED TO RESOLVE THE BRAKE BOOST ISSUE. THIS REPAIR OCCURRED AT 40728 MILES - JUST BEYOND WARRANTY COVERAGE TERMS. TOTAL COST OF REPAIR $686.56. THE BRAKE BOOST ISSUE HAS NOT REOCCURRED TO DATE SINCE THE REPAIR. THIS VEHICLE IS NOT ABUSED OR INVOLVED IN ANY RIGOROUS ACTIVITY. IT IS A GENERAL USE VEHICLE AND IS USED PRIMARILY FOR FAMILY ERRANDS AND ROAD TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142970October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDANIEL GM SUPERSTORE (1065 MT VERNON AVENUE, MARION, OHIO 43302, (740) 251-4248) WAS MADE AWARE OF THE RECALL ON DECEMBER 5, 2017 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142993October 26, 2018
ENGINE
EXHAUST MANIFOLD BOLTS BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142578October 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
WAS DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS ROLLED THE PASSENGER WINDOW UP THE STEREO CUT OFF THE GAUGES CUT OUT AND THE WIPERS WIPES IN ONE TIME. THEN A MESSAGE STATING STABILITRAK NEEDED TO BE SERVICED AND ELECTRONIC POWER STEERING WAS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142628October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CARROLL BARRON'S LULING CHEVROLET BUICK GMC, 1088 E PIERCE ST, LULING, TX 78648, (830)-386-3114) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142668October 25, 2018
UNKNOWN OR OTHER
VIBRATION AT SPEED OF 60MPH. SINCE DAY OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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