GMC Sierra Complaints

15,732 consumer complaints on file.

#11165874January 8, 2019
POWER TRAIN
BRAND NEW 2018 SIERRA 1500 Z71. WHEN DRIVING THE TRUCK FOR THE FIRST TIME AFTER SITTING FOR A NUMBER OF HOURS (6+HRS) THE TRUCK EXPERIENCES A "HARD" 1-2 SHIFT. THIS OCCURS 100% OF THE TIME WHEN I LEAVE FOR WORK IN THE MORNING. SOMETIMES IT FEELS LIKE THE TRANSMISSION SLIPPED, THIS IS THE HARD SHIFT FEELING. OTHER TIMES THE TRUCK LOSES ACCELERATION, CUTS OUT, FEELS LIKE THE TRUCK HAS RAN OUT OF FUEL. ONLY HAPPENS WHEN THE TRUCK HAS BEEN SITTING FOR A LONG PERIOD. WHEN I TOOK THE TRUCK IN TO HAVE THIS LOOKED INTO I WAS TOLD THIS IS A KNOWN ISSUE WITHOUT A RESOLUTION. IVE ATTACHED A SCAN'D COPY OF THE DOCUMENT THEY GAVE ME #16-NA-361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165931January 8, 2019
SERVICE BRAKES
WHEN TRAVELING AT SLOWER SPEEDS IN STOP AND GO TRAFFIC ON THE HIGHWAY THE BRAKE PEDDLE BECOMES VERY HARD AND I AM UNABLE TO STOP THE TRUCK. NO OTHER VECHILES WERE HIT, BUT IT WAS A VERY UNCOMFORTABLE SITUATION. THIS HAS ALSO HAPPEN SERVEL TIMES IN FORWARD AND REVERSE WITHIN PUBLIC PARKING LOTS. I HAVE BEEN A ABLE TO DETERMINE THE TRUCK LOSES POWER BRAKES WHEN THE BRAKE PEDDLE IS APPLIED 4-5 TIMES WHILE TRAVELING SLOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165037January 7, 2019
SERVICE BRAKES
LOSS OF POWER BRAKES WHEN CREEPING AND APPLYING BRAKES SEVERAL TIMES IN A SHORT TIME. TESTED AND CHANGED VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165041January 7, 2019
SERVICE BRAKES
POOR BRAKE PERFORMANCE. THE BRAKE PEDAL GETS STIFF AT A LOW SPEED AND CAUSES THE TRUCK TO NOT BRAKE COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164817January 7, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ARE COMPLETELY INADEQUATE. IF YOU ARE TAKING A TURN AT NIGHT, THE LIGHTS CONTINUE TO STAY STRAIGHT WITH THE DIRECTION OF THE VEHICLE INSTEAD OF FOLLOWING THE VEHICLE SO THAT YOU END UP TAKING A TURN BLINDLY AND CANNOT SEE THE CURB OR EDGE OF THE ROAD. IT IS A TOTALLY UNSAFE SITUATION. WE HAVE FOUND THAT YOU MAY HAVE A BIT MORE VISIBILITY IF YOU RUN WITH THE FOG LIGHTS ON, BUT VERY LITTLE IMPROVEMENT. PLEASE FIND A SOLUTION, ADDITIONAL HEADLIGHT, AS THIS TRUCK IS VERY SCARY TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164889January 7, 2019
UNKNOWN OR OTHER
MY DASHBOARD IS CRACKING/CRACKED ON MY 2013 GMC SIERRA. GETTING WORSE AND WORSE. I HAVE NOTICED SIMILAR COMPLAINTS ONLINE. A LOT OF THEM. LOOKS TO ME LIKE A MANUFACTURER DEFECT. THEREFORE, I AM FILING THIS COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164895January 7, 2019
SERVICE BRAKES
DRIVING AT LOW SPEED IN TRAFFIC ON A HIGHWAY, BRAKES FAILED THEN LOCKED-UP CAUSING TRUCK TO SKID AND HIT THE CAR IN FRONT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164901January 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4061553552. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER CALLED SEVERAL TIMES. GM RECALL NUMBER 49151.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164925January 7, 2019
UNKNOWN OR OTHER
I WAS WARMING THE TRUCK UP IN THE MORNING WITH THE AUTO START, PARKED, AND HAD THE AUTO DEFROST TURNED ON FOR THE REAR. WHEN I ENTERED THE TRUCK AND CLOSED THE DOOR THE REAR PASSENGER WINDOW THAT IS FACING THE BED, SHATTERED. I'M ASSUMING THE DEFROST IS RUNNING TOO HOT AND WEAKENED THE GLASS OR SOMETHING RELATED TO THE ISSUE. I KNOW OF SEVERAL OTHER PEOPLE THAT HAVE THIS PROBLEM AS WELL. HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/209824-2017-SIERRA-DENALI-REAR-WINDOW-EXPLODED/?PAGE=5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165509January 6, 2019
STRUCTURE:BODY
PAINT PEELING DOWN TO PRIMER COAT IN VARIOUS AREAS ON THE TRUCK. NOT CHIPS, DENTS OR DINGS. THIS IS PAINT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165400January 5, 2019
AIR BAGS
MY DASHBOARD IS CRACKING AROUND MY PASSENGER SIDE AIR BAG AND ALSO AROUND MY CLUSTER READOUT. IT APPEARS VERY BRITTLE AND I'M WORRIED IT IS GOING TO SEND PLASTIC EVERYWHERE IF I AM EVER IN A SITUATION WHERE MY AIR BAG IS DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165211January 4, 2019
EXTERIOR LIGHTING
PROJECTOR STYLE HEADLIGHTS THAT CAME FACTORY ARE TOO DIM MAKING IT VERY DIFFICULT TO DRIVE AT NIGHT AND UNSAFE. LIGHTS ARE NOW POWERFUL ENOUGH TO LIGHT UP THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164703January 3, 2019
VISIBILITY/WIPER
REAR POWER SLIDING WINDOW IMPLODED AFTER REAR WINDOW DEFROSTER WAS ON FOR LESS THAN 10 MINUTES. CAR WAS IN MOTION AT HIGHWAY SPEED WHEN A SOUND LIKE A RIFLE SHOT OCCURRED FOLLOWED WITH A CLEAR SOUND OF AN AIR LEAK INTO THE CAB. OUTSIDE TEMPERATURE WAS 25 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164737January 3, 2019
SERVICE BRAKES
AT SLOW SPEED BACKING INTO A PARKING SPOT THE BREAK PEDAL TURNED REALLY HARD TO PRESS TO STOP THE TRUCK, IT TOOK A LOT OF FORCE TO STOP IT; SHIFTED THE TRUCK INTO NEUTRAL TO PREVENT HITTING A POLE, SHIFTED THE TRUCK BACK TO DRIVE THE TRUCK WAS STILL SHOWING THE SAME PROBLEM THE VEHICLE BRAKE SYSTEM WAS USELESS (UNSAFE) SHIFTED BACK INTO NEUTRAL AS PEDESTRIANS WERE WALKING BY AND USED THE EMERGENCY BRAKE TO STOP THE TRUCK! PLEASE INVESTIGATE INTO THIS ISSUE THE TRUCK HAS LESS THAN 50K MILES AND ALL SERVICE IS DONE AT THE DEALERSHIP - AFTER TALKING TO THEM TODAY THEY SAID THE TRUCK IS OUT OF WARRANTY THE POTENTIAL COST TO REPAIR WILL BE $2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164739January 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT STOP IN A TIMELY MANNER WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RON ANDERSON CHEVROLET BUICK GMC (464054 E STATE ROAD, YULEE, FL, (904) 572-4132) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165594January 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS OR WHEN THE GEAR SELECTOR WAS IN REVERSE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO EVERETT BUICK GMC (21115 I-30 FRONTAGE RD, BRYANT, AR 72022, (501) 303-4393) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER STATED THAT THE BRAKES WERE "PERFECT". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165601January 3, 2019
AIR BAGS
I HAVE GMC SIERRA 1500 4WD THE AIRBAG LIGHT COME ON , IF ANY RECALL PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165611January 3, 2019
STEERING
THE VEHICLE HAS EXCESSIVE STEERING PLAY. IT IS DANGEROUS TO DRIVE IN ICY CONDITIONS AND CAN BE NOTICED DRIVING THE VEHICLE STRAIGHT UNDER ALL DRIVING CONDITIONS ON DRY OR ICY PAVEMENT. I TOOK IT TO THE DEALER AND THEY PERFORMED SERVICE BULLETIN WORK AT MY EXPENSE TO FIX THE PROBLEM. THE SERVICE BULLETIN AND REWORK INVOLVED TIGHTENING THE STEERING BOX BACKLASH SCREW. THE PROBLEM WAS NOT FIXED AND STILL EXISTS. THIS IS A KNOWN PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED ON THE RECALL LIST TO FIX THE ISSUE. IN ORDER TO FIX THE ISSUE, THE PITMAN ARM SHAFT NEEDS TO BE REPLACED WITH AN UPDATED VERSION GM PN 84240812 IF THE STEERING PLAY CANNOT BE ADJUSTED OUT. THIS IS THE CASE WITH MY VEHICLE AND THE PART WAS NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164578January 2, 2019
SERVICE BRAKES
I WAS DRIVING DOWN A HILL AT ABOUT 15 MILES AN HOUR AND WHEN I WENT TO PRESS THE BRAKE PEDAL I HEARD A NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR AND TRUCK WOULD NOT STOP. I HAD TO SWERVE OFF THE ROAD TO AVOID A COLLISION. AFTER, THE BRAKE PRESSURE RETURNED WHILE DRIVING, BUT WHEN STOPPED IT WOULD LOSE PEDAL FEEL AND GO BACK TO THE FLOOR. AFTER READING ARTICLES IT WAS OBVIOUS THE VACUUM PUMP WAS FAILING. I LIMPED THE TRUCK HOME AND TOOK IT TO THE DEALERSHIP AND AM WAITING TO HEAR BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164598January 2, 2019
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AND NOTICED MY BRAKE PEDDLE BECAME HARD. I WAS IN MILD TRAFFIC SO I WAS ONLY TRAVELING AROUND 40 MILES MPH ON I 287 I WAS NOT ABLE TO STOP QUICKLY. I DID NOT GET INTO AN ACCIDENT. I WAS ABLE TO GET IT TO MY DEALER FOR REPAIR. I WAS TOLD THAT THE VACUUM PUMP NEEDED TO BE REPLACED AND PARTS OF THE PUMP WERE ALSO SUCKED INTO THE ENGINE. I WAS ALSO TOLD THAT I WOULD NEED TO HAVE THE OIL PAN REMOVED TO REMOVE ANY DEBRIS WHICH WOULD COST AROUND $1100. AT THIS TIME I STILL DO NOT HAVE THE TRUCK BACK OR REPAIR INVOICE. I HAVE BEEN RESEARCHING AND DID SEE THAT THERE HAVE BEEN ISSUES WITH THE VACUUM PUMPS ON OTHER GMC PICKUPS. FORTUNATELY I WAS NOT DRIVING AT A HIGH SPEED AT THE TIME OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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