GMC Sierra Complaints

15,732 consumer complaints on file.

#11163119December 22, 2018
AIR BAGS
TAKATA RECALL AIRBAG HAS NOT BEEN REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163136December 22, 2018
SERVICE BRAKES, POWER TRAIN
REAR WHEEL BRAKES UNEXPECTEDLY LOCK UP AFTER DRIVING OVER A HOUR OR MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163153December 22, 2018
SERVICE BRAKES, POWER TRAIN
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162905December 21, 2018
SERVICE BRAKES
WHILE IN MOTION, APPLIED BRAKES AND THE PEDAL WENT TO THE FLOOR WITHOUT STOPPING. CHECKED BRAKE FLUID AND IT WAS NEAR EMPTY. ONLY 50,000MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163053December 21, 2018
AIR BAGS
TAKATA AIR BAGS. I HAVE BEEN TO THE GMC DEALERSHIP SERVICE DEPARTMENT SEVERAL TIMES OVER THE LAST 2-3 YEARS SINCE THE RECALL WAS PLACED ON MY PICKUP FOR THE TAKATA AIR BAGS TRYING TO GET THE AIR BAGS REPLACED OR FIXED. I HAVE BEEN TOLD THAT GM HAS NOT COME UP WITH A SOLUTION OR RESOLUTION FOR MY VEHICLE TO REPLACE OR REPAIR THE RECALLED TAKATA AIR BAGS. THIS ABSURD THAT THE RECALL HAS GONE ON THIS LONG AND GM DOES NOT HAVE A PLAN OR A WAY TO REPAIR OR REPLACE THE TAKATA AIR BAGS IN MY 2008 GMC SIERRA 1500 PICKUP TRUCK. PLEASE LOOK INTO THIS AND FORCE THEM TO FIX THESE AIR BAGS BEFORE MORE PEOPLE ARE KILLED OR SEVERELY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162966December 21, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VEHICLE IS HACKED ANYTIME I AM DRIVING THE VEHICLE I AM NOT IN FULL CONTROL. THE VEHICLE STEERS ITSELF LEFT OR RIGHT WHILE DRIVING, THE BRAKES ARE ALWAYS ON WHILE DRIVING SOMETIMES BRAKING HARDER BUT ALWAYS ON. THE INFOTAINMENT SYSTEM HAS MANY GLITCHES. THIS VEHICLE HAS BEEN BACK TO THE DEALERSHIP MORE THAN 15 TIMES HAS BEEN OUT OF SERVICE OVER 35 DAYS GM EVEN FLEW A ENGINEER/TECH TO INSPECT THE VEHICLE AND SAYS THEY COULDNT FIND ANYTHING. THEREFORE THIS VEHICLE IS HACKED THERE ARE SO MANY ISSUES AND GLITCHES AND THE FACT THAT THE TRUCK ONLY ACTS LIKE THIS WHEN I AM DRIVING NO ONE ELSE. LIKE IT CAN BE TURNED ON AND OFF INSTANTLY. I HAVE TONS OF VIDEOS PICTURES AND SUPPORTING DOCUMENTS BACKING THIS. I NEED HELP THIS IS A SERIOUS ISSUE AND THERE IS SO MUCH MORE TO IT THAN I CAN TYPE HERE SOMEONE PLEASE GET AHOLD OF ME TO HELP OR POINT ME IN THE RIGHT DIRECTION. THIS VEHICLE WILL BE RETURNED TO GM SOON AS THEY ARE DOING A VEHICLE REPLACMENT PER ALL THE ISSUES BUT THIS NEEDS FURTHER ATTENTION BECAUSE IF THIS CAN HAPPEN TO ME IT CAN HAPPEN TO ANYONE . PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162684December 20, 2018
STEERING
LOSING POWER STEERING INTERMITTENTLY AND SUDDENLY. WHEEL BECOMING EXTREMELY DIFFICULT/HEAVIER TO MOVE. TRUCK TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162823December 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 7 MPH, THE VEHICLE STALLED AND THE SERVICE STABILITRAK WARNING INDICATOR ILLUMINATED. THE CONTACT MOVED THE GEAR SHIFTER INTO NEUTRAL AND WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED CLASSIC CHEVROLET SUGAR LAND AT (281) 969-4132 (LOCATED AT 13115 SOUTHWEST FWY, SUGAR LAND, TX 77478) AND WAS INFORMED TO CHECK THE BATTERY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED THREE TIMES. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE PARK ASSISTANCE BUTTON WAS COMPLETELY DISABLED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET SUGAR LAND WHERE IT WAS DIAGNOSED THAT THE GROUND G218 CAUSED A LOW VOLTAGE TO THE BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162511December 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT THE VALVE HEAD WAS CRACKED AND THE ANTI-FREEZE WAS DEPLETED; HOWEVER, THERE WERE NO VISIBLE LEAKAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162553December 19, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT BELTS FAILED TO FASTEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SANDS CHEVROLET (16991 W WADDELL RD, SURPRISE, AZ 85388, (623) 428-1865) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162580December 19, 2018
SERVICE BRAKES
I HAVE EXPERIENCED LOSS OF POWER BRAKE BOOST ON NUMEROUS OCCASIONS, SEVERAL TIMES WHILE BACKING MY BOAT TRAILER DOWN THE BOAT RAMP, AND SEVERAL OCCASIONS BACKING UP AT SLOW SPEEDS AND GOING FORWARD AT SLOW SPEEDS (USUALLY LESS THAN 5 MPH). THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS, AND TRUCK FEELS LIKE IT'S NOT GOING TO STOP UNLESS I APPLY EXTREME PRESSURE. IT HAS BEEN INTERMITTENT. I ASKED MY LOCAL GMC DEALER ABOUT THE ISSUE THIS PAST FALL, AND WAS TOLD THEY COULDN'T DO ANYTHING UNTIL IT FAILED AND COULD BE REPLICATED. I DIDN'T EXPERIENCE IT AGAIN FOR SEVERAL MONTHS, BUT THIS WEEK IT HAS OCCURRED AT LEAST THREE TIMES. I CALLED DEALER TO MAKE AN APPOINTMENT, WHICH THEY DID, BUT THEY AGAIN TOLD ME THAT UNLESS THEY CAN REPLICATE IT, THEY WON'T BE ABLE TO FIX IT. I HAVE RESEARCHED THIS SITE AND HAVE FOUND A NUMBER OF INSTANCES WITH BOTH GMC SIERRA'S AND CHEVROLET SILVERADO'S EXPERIENCING THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162147December 18, 2018
SERVICE BRAKES
AT SLOW SPEEDS THE BRAKE PEDAL BECOMES " FLAT" THAT IS TO SAY THERE IS NO TRAVEL OR GIVE IN IT AND YOU MUST APPLY 110% FORCE TO GET THE VEHICLE TO STOP. I ALMOST DROVE THRU THE GARAGE DOOR AT THE LOCAL JIFFY LUBE DEALER. HAD THE LOCAL GMC DEALER LOOK AT IT & HE COULD NOT FIND A SOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162305December 18, 2018
POWER TRAIN
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162357December 18, 2018
SERVICE BRAKES, POWER TRAIN
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162377December 18, 2018
SERVICE BRAKES
PULLING INTO MY GARAGE AT VERY SLOW SPEED, I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. I HAD TO STAND ON THE BRAKE PEDAL TO PREVENT THE TRUCK FROM GOING THROUGH THE WALL AND INTO THE DINING ROOM. THOUGHT MAYBE THERE WAS SOME AIR IN THE BRAKE FLUID. LOOKED AT THE RESERVOIR AND NOTHING APPEARED OUT OF NORMAL. A COUPLE OF WEEKS LATER, TODAY 12/18/18, WHILE BACKING OUT OF A PARKING SPOT AT AN AUTOZONE, SOMEONE WALKED BEHIND THE TRUCK. AS I PRESSED THE BRAKE PEDAL TO STOP AND ALLOW THEM TO PASS, NOTHING HAPPENED. THE TRUCK KEPT GOING. I HAD TO STAND ON THE PEDAL TO PREVENT MY TRUCK FROM BUMPING INTO THE PEDESTRIAN. BOTH INCIDENTS HAD THE VEHICLE MOVING AT LESS THAN 5 MPH AND IDLE ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161935December 17, 2018
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEEDS, THE BRAKE PEDAL BECAME VERY HARD TO PUSH. THIS CAUSED THE TRUCK TO BE DIFFICULT TO STOP, WHICH CAUSED ME TO ALMOST REAR-END THE VEHICLE IN FRONT OF ME. THIS HAS HAPPENED SEVERAL TIMES. IN RESPONSE TO THIS, THE GMC DEALER REPLACED THE VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162074December 17, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. THE CONTACT STOPPED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY UNTIL THE POLICE ARRIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO FINNEGAN CHEVROLET (26529 SOUTHWEST FWY, ROSENBERG, TX 77471) WHERE IT WAS DIAGNOSED THAT THE HEADLINER AND SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162087December 17, 2018
SERVICE BRAKES
MY BRAKE PEDAL GETS HARD WITH NO BRAKES IF I HAPPEN TO BE IN A SITUATION WHERE I APPLY THE BRAKES SEVERAL TIMES QUICKLY, SUCH AS AT THE CARWASH OR IN A PARKING LOT. THE ABS WAS NOT FIRING AT THE TIME. I WAS NOT TURNING. THIS HAS HAPPENED A NUMBER OF TIMES IN THE PAST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162126December 17, 2018
SERVICE BRAKES
I WAS PULLING A TRAVEL TRAILER AT 55 MILES AN HOUR, I CAME OVER A HILL TO AN INTERSECTION AND I HAD LOST MY BRAKES. I MANAGED TO FINALLY COME TO A STOP. I DISCONNECTED MY TRAILER. I WENT TO A LOCAL GMC DEALERSHIP, AND THEY DID NOT HAVE TIME TO REPAIR MY VEHICLE. I TOOK IT TO AN INDEPENDENT REPAIR SHOP,AND THEY SAID MY VACUUM BRAKE BOOSTER PUMP HAD FAILED. THEY INSTALLED A NEW VACUUM BREAKER BOOSTER PUMP FOR THE NEXT DAY. THIS WAS A VERY DANGEROUS SITUATION, AS I LOST 95% OF MY BREAKING POWER WHILE PULLING MY TRAVEL TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161350December 14, 2018
SERVICE BRAKES
LOSS OF BRAKING AT LOW SPEED WHILE IN REVERSE. OCCURRED ON AT LEAST TWO OCCASIONS JUST PAST EXPIRATION OF BUMPER TO BUMPER PORTION OF VEHICLE WARRANTY (SEE ATTACHED COMPLAINT LETTER TO GM FOR DETAILS). DEALER STATED VACUUM BOOSTER WAS DEFECTIVE AND REPAIR COSTS EXCEEDED $400.00. GM HOME OFFICE WAS NOTIFIED VIZ FEDEX LETTER. OTHER THAN CONTACTING ME FOR BASIC INFORMATION, NO FURTHER CONTACT WAS INITIATED BY GM OR DELIVERING DEALER. ALLEGED DEFECTIVE PART IS IN OWNER POSSESSION WHICH GM WAS NOTIFIED OF AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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