GMC Sierra Complaints

15,732 consumer complaints on file.

#11164629January 2, 2019
SERVICE BRAKES
NO WARNING OF BRAKE FAILURE ESPECIALLY WHEN BACKING DOWN A HILL AT LOW R.P.M WITH A BOAT TRAILER. THIS IS A VERY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED A.S.A.P. NO WARNING LIGHTS WERE DISPLAYED AND NO ISSUES BEFORE THIS HAPPENED. I'M JUST GLAD IT WAS ME AND NOT SOMEONE ELSE ( WIFE ) BACKING US IN THE WATER. PLEASE ADDRESS THIS AS A VERY SERIOUS ISSUE. SOMEONE COULD HAVE LOST THEIR LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164641January 2, 2019
SERVICE BRAKES
MY GMC SIERRA I BOUGHT NEW IN 2006 IT HAS 68,800 MILES ON IT WHEN I WAS SITTING AT A RED LIGHT ON A CITY STREET WHEN THE BRAKE PEDAL LOST PRESSURE AND WENT ALL THE WAY TO THE FLOOR. THE BRAKE LINES HAD RUSTED AND BRAKE FLUID WAS POURING OUT WHEN I TAPED ON THE BRAKE PEDAL. IF I WAS MOVING AT THE TIME THIS HAPPEN SOMETHING REAL BAD COULD HAVE HAPPEN. I OWN A 1948 CHEVROLET PICKUP AND THE BRAKE LINES ARE STILL GOOD ON THAT 70 YEAR OLD TRUCK. GM IS USING POOR QUALITY PARTS FROM LOW BIDDERS ON CONTRACT PUTTING THE PUBLIC AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164466January 2, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE BRAKE PEDAL FELT HARD AND WAS DIFFICULT TO DEPRESS. CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE COULD NOT BE DRIVEN SAFELY DUE TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED PER A WARRANTY, BUT IT WOULD NOT BE IN EFFECT FOR ANOTHER SIXTY DAYS. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED FOR TSB: PIT-5361B (ADDITIONAL BRAKE PEDAL EFFORT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164503January 2, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WE HAD THE VEHICLE RECALL NOTICE ABOUT THE STABILITY AND POWER ASSIST REPAIRED AT OUR PREFERRED GM DEALERSHIP, JAMES WOOD, BEFORE THE PROBLEM OCCURRED BECAUSE OF A RECALL NOTICE WE RECEIVED LAST YEAR. SUNDAY, JANUARY 30, 2018 THE DASH DISPLAYED POWER ASSIST LIMITED AND ALSO DISPLAYED ABS LIGHT . SERVICE ENGINE SOON, SO WE BROUGHT IT TO THE DEALERSHIP AGAIN. THIS TIME THE VEHICLE WAS REVVING HIGH BUT NO DISPLAY. THE DEALERSHIP OBSERVED THE VEHICLE DOING THIS BUT WE WERE TOLD THE RECALL HAD ALREADY BEEN PERFORMED. THERE IS A REVISED PRODUCT SAFETY RECALL REFERENCE NUMBER N172085440. I'M ALERTING THE NHTSA OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164513January 2, 2019
AIR BAGS
TAKATA RECALL: I RECEIVED A NOTICE FROM TK HOLDINGS IN 2016 ABOUT THIS RECALL. I'VE CHECKED THE WEBSITE SEVERAL TIMES SINCE BUT THE STATUS IS ALWAYS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". I CALLED GMC TODAY AND THEY SUBMITTED A REPORT TO THE NHTSA THAT THEY CLAIM SHOWS THAT THE TRUCK IS SAFE AND THE AIRBAGS/INFLATORS DO NOT NEED TO BE REPLACED. THEY WOULD NOT TELL ME WHEN THEY SUBMITTED THE REPORT, BUT THE DEADLINE FROM THE NHTSA WAS 8/17. THIS LOOKS LIKE A DELAY TACTIC BY GMC. IN THE MEANTIME, I HAVE A TRUCK THAT THE NHTSA HAS DEEMED UNSAFE ENOUGH TO ISSUE A RECALL. THIS IMPACTS MY PEACE OF MIND, AS WELL AS ANY RESALE VALUE THE TRUCK MAY HAVE. I UNDERSTAND THAT THESE THINGS TAKE TIME BUT THIS SEEMS EXCESSIVE. CAN YOU TELL ME WHEN THE NHTSA WILL ISSUE A RESPONSE TO GMC REGARDING THE REPORT. BOTTOM LINE, IS THE TRUCK SAFE TO DRIVE OR NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164560January 2, 2019
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 60-75 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO MILLER BUICK GMC (920 US-1, ISELIN, NJ 08830, (732) 596-7752), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164418January 1, 2019
SERVICE BRAKES
THERE IS A KNOWN BRAKE PROBLEM CAUSED BY FAULTY VACUUM PUMP. WITH THE VACUUM PUMP FAILING THERE WILL BE LOSS OF ASSISTED BRAKING. SOME PEOPLE HAVE NOTED REQUIRING 2 FEET TO STOMP ON THE BRAKES TO STOP THE TRUCK. THE DANGEROUS BRAKING PROBLEM SEEMS TO HAPPEN DURING LOW SPEEDS. SOME MEMBERS ON THE FORUMS HAVE MENTIONED GETTING INTO ACCIDENTS. GMC DOES NOT COVER THE VACUUM PUMP UNDER THEIR WARRANTY WHICH IS RIDICULOUS. I HAVE LISTED SOME FORUM THREADS AS PROOF OF NOT JUST ME HAVING THIS ISSUE. HTTPS://WWW.SILVERADOSIERRA.COM/ECOTEC3-5-3L-V8/BRAKE-BOOSTER-VACUUM-PUMP-FAILURE-T686609.HTML HTTPS://WWW.SILVERADOSIERRA.COM/BRAKES/ROCK-HARD-BRAKE-PEDAL-2014-LOW-SPEED-T595097.HTML HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/204871-VACUUM-PUMP-GOING-OUT/ HTTPS://FOX6NOW.COM/2018/11/23/GM-UNDER-INVESTIGATION-FOR-FAULTY-BRAKE-VACUUM-PUMPS/ EVEN THE GOVERNMENT IS INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164158December 31, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG INDEPENDENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO RAMEY PRINCETON CHEVROLET (LOCATED AT 135 FAIRMONT DR, PRINCETON, WV 24740, (304) 425-2134) WHERE IT WAS DIAGNOSED THAT WATER ENTERED THE AIR BAG CONTROL UNIT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,577.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164182December 31, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED FOR AT LEAST TWO YEARS. THE VEHICLE WAS TAKEN TO VINCE WEBB CADILLAC OF PENSACOLA (5651 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 912-9372), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164184December 31, 2018
AIR BAGS
AIR BAG LIGHT PROBLEMS WITH THE GMC TRUCKS HAD A PROFESSIONAL DIAGNOSE THE PROBLEM. SCANNER CODES," SYSTEM CONFIGURATION ERROR" THIS IS A COMMON PROBLEM FOR THESE TRUCKS GM NEEDS TO ADDRESS, IN A ACCIDENT THE AIR BAG WILL NOT DEPLOY. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164205December 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). KELLER MOTORS (700 W CADILLAC LANE, HANFORD, CA 93230) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164092December 30, 2018
STRUCTURE:BODY
REAR LEFT ROOF IS LEAKING INTO THE INTERIOR OF THE CAB. WATER IS / WAS NOTICED DURING RAIN AND CAR WASH. IN THE ATTACHED PICTURE I HAVE HIGHLIGHTED WERE THE WATER IS COMING INTO THE INSIDE OF THE CAB. WATER CAN ALSO BE SEEN IN THE INSIDE OF THE REAR WINDOW AND ON THE LEATHER OF THE SEATS. THIS HAPPENS WHETHER THE VEHICLE IS PARKED OR DRIVING. IT WAS NOTICED AT 1800 MILES AND ITS LESS THEN A MONTH OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164116December 30, 2018
EXTERIOR LIGHTING
THE PROJECTOR HEADLIGHTS THAT ARE INSTALLED IN THIS VEHICLE FROM THE FACTORY DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT. I AM UNABLE TO SEE MORE THAT 15 FEET IN FRONT OF THIS VEHICLE FROM A SAFETY PERSPECTIVE. I HAVE RETURNED THE VEHICLE TO THE DEALER MULTIPLE TIMES FOR REPAIR. THEY CHANGED THE BULBS BUT STATED THEY ARE WORKING WITHIN DESIGN SPECIFICATIONS AND SAID THAT GM HAD USED A NEW TYPE OF LIGHTING SYSTEM IN 2015 BUT REALIZED IT IS WAS NOT ADEQUATE AND REDESIGNED IN LATER MODEL YEAR. IF GM REALIZES THEY HAVE A PROBLEM WHY WILL THEY NOT REPAIR VEHICLES THAT THEY SOLD PRIOR TO REALIZING THEIR MISTAKE? IN THE RAIN AT NIGHT THERE IS VIRTUALLY ZERO VISIBILITY. GM NEEDS TO FIX THIS PROBLEM AS IT IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164138December 30, 2018
SERVICE BRAKES
LOST NORMAL BRAKING GOING DOWN A STEEP HILL AT 25 MPH , HAD TO USE BOTH FEET ON THE BRAKE PEDAL JUST TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163814December 28, 2018
UNKNOWN OR OTHER
DASH IS FULLY CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. IN ADDITION, A CRACK FORMED ABOVE THE INSTRUMENT PANEL AND CONTINUED TO SPREAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163659December 27, 2018
SERVICE BRAKES
IT STARTED HAPPENING A WEEK OR SO AGO WHERE WHEN IN REVERSE OR AFTER SWITCHING FROM REVERSE TO DRIVE AND TRYING TO BRAKE THE PEDAL WOULDN'T COMPRESS, IT WAS AS IF THEY WERE LOCKING UP ON ME. I WOULD HAVE TO PUT MOST OF MY BODY WEIGHT ON THE PEDAL TO EVEN GET THE TRUCK TO STOP, TO THE POINT WHERE I ALMOST RAN INTO MY NEIGHBORS CAR BACKING OUT OF THE DRIVEWAY. IT SEEMED TO MAINLY HAPPEN AT SLOWER SPEEDS, IN BOTH DRIVE AND REVERSE AS IT HAPPENED ON MORE THAN ONE OCCURRENCE. LUCKILY I DECIDED TO TAKE IT TO THE GMC DEALER BEFORE ANYTHING SERIOUS HAPPENED, BUT THIS IS A HUGE SAFETY CONCERN AND I FEEL IT NEEDS TO BE ADDRESSED. THE DEALER ALSO KNEW EXACTLY WHAT THE ISSUE WAS BEFORE I COULD GIVE THEM ANY INFORMATION, SO IT SEEMS LIKE THIS IS A COMMON PROBLEM. THEY REPLACED MY VACUUM PUMP AND WE WILL SEE IF THAT FIXES THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163446December 26, 2018
UNKNOWN OR OTHER
THE DASH HAS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIR BAG AND ANOTHER CRACK HAS FORMED ABOVE THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. BOTH CRACKS HAVE FORMED IN THE LAST 6 MONTHS BEGINNING WITH THE ONE AT THE PASSENGER SIDE AIR BAG. THE TRUCK IS IN GREAT CONDITION WITH ONLY 55,000 MILES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163550December 26, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN PUT INTO REVERSE, THE SCREEN FROM BACKUP CAMERA IS OVERLY BRIGHT MAKING IT DIFFICULT TO USE THE SIDE MIRRORS AS THE OPERATORS NIGHT VISION IS COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163268December 24, 2018
UNKNOWN OR OTHER
DASH IS CRACKING IN SEVERAL DIFFERENT PARTS. COULD BE A SAFETY HAZARD IF VEHICLE IS INVOLVED IN CRASH. SHARDS OF PLASTIC MAY HIT VITAL BODY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163216December 23, 2018
SERVICE BRAKES
BRAKE PUMP WENT OUT ALMOST RAN INTO A POLE. READING ONLINE AND SEE A LOT OF PEOPLE HAVING THE SAME PROBLEM. ANGRY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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