GMC Sierra Complaints

15,732 consumer complaints on file.

#11242508August 8, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, LANE DEPARTURE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE BACK UP CAMERA WAS FAULTY. THE FEATURES WORKED INTERMITTENTLY AND WOULD NOT COMPLETE ALL VIEWS OF THE REAR OF THE VEHICLE. THE SCREEN TURNED BLUE AND "SERVICE BACK UP SYSTEM" APPEARED ON THE CAMERA SCREEN. THE CONTACT STATED THAT THE VEHICLE ALSO HAD A LANE ASSIST SENSOR; HOWEVER, THE SEAT WOULD NOT ALERT THE CONTACT OR VIBRATE WHEN HE DRIFTED OUT OF THE LANE. THE VEHICLE WAS DRIVEN TO HOME DALE SCHWARTZ GMC (145 WILLOW AVE, HONESDALE, PA 18431, (570) 253-4222) WHERE IT WAS DIAGNOSED THAT A NEW MODULE NEEDED TO BE INSTALLED IN THE REAR SEAT. THE CONTACT DID NOT KNOW WHAT SIDE OF THE REAR OF THE SEAT THE MODULE NEEDED TO BE PLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC ORDERED THE NEW MODULE AND STATED THAT IT WOULD ARRIVE IN THREE WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242635August 8, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE CONTACT'S WIFE WAS DRIVING AT 45 MPH, SHE ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND WOULD NOT STOP THE VEHICLE. THE CONTACT'S WIFE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED MINOR INJURIES THAT CONSISTED OF WHIPLASH. THE CONTACT'S WIFE DID SEEK MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED BRUISED LEG INJURIES NAD IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CRASH WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11242645August 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAW CHEVROLET (2944 IN-62, BOONVILLE, IN 47601, (812) 202-4101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED I HAD TO HAVE ALL BATTERY CABLES RLACED AS WELL THE A COMPLETE UPPER DASH REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242691August 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE CONTACT SPOKE WITH O'NEIL BUICK GMC (869 STREET RD, WARMINSTER, PA 18974, 267-282-4456) ON SEVERAL OCCASIONS AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *AS *TR*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242326August 7, 2019
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT RESTARTED THE VEHICLE AND IT JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED, BUT THERE WAS AN ABNORMAL DINGING NOISE. ADDITIONALLY, THE AIR CONDITIONER BLOWER FAN INCREASED TO HIGH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAIRGROUND AUTO PLAZA (100 FAIRGROUNDS RD, ROLLA, MO 65401, (573) 364-1002), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,400. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242292August 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED BAKER BUICK GMC AT 843-996-1491 (LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241500August 1, 2019
STEERING
2016 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE INSTRUCTION OF A SERVICE BULLETIN. THE CONSUMER REQUESTED TO REIMBURSED FOR THE REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240568July 30, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240305July 29, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REVERSED AT UNDER 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. THE CONTACT CRASHED INTO A TREE WHICH CAUSED DAMAGE TO THE PASSENGER'S SIDE DOOR, FENDER AND SIDE MIRROR. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040, (516) 535-9508, TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11240351July 29, 2019
SERVICE BRAKES
GMC TRUCK BRAKE PEDAL WILL BECOME VERY STIFF AND DIFFICULT TO DEPRESS AT LOW SPEEDS AFTER BRAKES ARE HOT (DRIVING THROUGH MOUNTAINS). THIS APPEARS TO BE CONSISTENT WITH THE GM BRAKE BOOSTER ISSUES THAT APPEAR ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235230July 27, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS FLICKER VIOLENTLY WHEN DRIVING AT ANY SPEED. ACCORDING TO THE DEALER THE ISSUE IS NORMAL. IT IS VERY DISTRACTING TO DRIVE AT NIGHT AND LIKELY DISTRACTING ON COMING TRAFFIC. THE TRUCK NOW HAS 13K MILES AND HAS GOTTEN WORSE TO THE POINT WE DON'T DRIVE IT AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234777July 25, 2019
ELECTRICAL SYSTEM, SEAT BELTS
ON NUMEROUS OCCASION THE VEHICLES INTIERIOR AUDIO CHIMES DO NO ALERT IF DOORS ARE OPEN, SEATBELTS ARE FASTENED, OR BLINKERS ARE WORKING. IN 2014 THE GENERAL MOTORS RECALL NUMBER 14315 ADDRESSED THIS ISSUE BUT GM STATES MY VIN NUMBER DOES NOT INCLUDED THE VEHICLES AFFECTED EVEN THOUGH ITS EXACTLY AS THEY DESCRIBE IN THE RECALL CAMPAIGN IN 2014. THEY WANT ME TO PAY FOR THE DIAGNOSTIC AND REPAIR DESPITE IT BEING A SAFETY ISSUE AND A RECALL THEY ADDRESSED IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234837July 25, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVING A "SERVICE TRAILER BRAKE SYSTEM" MESSAGE WHILE IN MOTION ON BOTH HIGHWAY AND CITY STREETS WHEN APPLYING BRAKES BOTH WITH AND WITHOUT TOW\HAUL MODE ENGAGED. THERE IS A RECALL NOTICE #14515 ON THIS VEHICLE AND THE NHTSA SITE SAYS THAT ALL RECALLS HAVE BEEN PERFORMED. WHAT AM I TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234860July 25, 2019
STEERING
ELECTRONIC POWER STEERING WENT OUT WHEN TAKING AN OFF RAMP, TRANSITIONING FROM A CRUISING SPEED OF 65 MPH. VERY DIFFICULT TO NAVIGATE THE TURN AND COULD HAVE EASILY RESULTED IN AN ACCIDENT IF IT HAD OCCURRED IN A HEAVY TRAFFIC SITUATION OR IN ADVERSE WEATHER CONDITIONS. TURNED THE VEHICLE OFF, SAT FOR 15 MINUTES, STARTED AND THE CONDITION WAS GONE. TOOK VEHICLE STRAIGHT TO DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234863July 25, 2019
STRUCTURE:BODY
OUR GMC HAS EXPERIENCED 3 EXTERIOR DOOR HANDLE FAILURES. WE PAID TO HAVE THE 1ST BROKEN HANDLE REPAIRED AS IT WAS NOT OPERABLE FROM THE OUTSIDE. THIS MAKES FOR A DANGEROUS EVACUATION EXPERIENCE IN THE EVENT OF AN EMERGENCY. WE CHOSE A NON-DEALER REPAIR FACILITY DUE TO THE COST OF USING A DEALER. THIS REPAIR HAS HELD UP WELL. SINCE THAT INITIAL REPAIR 2 MORE EXTERIOR HANDLES HAVE BECOME INOPERABLE. IT'S ONLY A MATTER OF TIME BEFORE THE 4TH AND FINAL HANDLE FAILS. THIS VEHICLE IS NO LONGER UNDER WARRANTY. HOWEVER, IT'S ONLY VERY LIGHTLY USED AND HAS LESS THAN 60K MILES ON IT. A 75% DOOR HANDLE FAILURE RATE IS UNACCEPTABLE BY ANYONE'S STANDARD. DUE TO THE COST OF THE REPAIRS WE HAVE NOT BEEN ABLE TO FIX THESE REMAINING 2 DEFECTIVE HANDLES. GMC, BBB AND NORTH COUNTY GMC IN ESCONDIDO, CA HAVE BEEN OF NO ASSISTANCE. WE ARE ALWAYS PREPARED TO PERFORM THE REQUIRED MAINTENANCE ON OUR VEHICLES. IN NO WAY IS THE REPAIR OF 3 DOOR HANDLES A "NORMAL" MAINTENANCE ITEM. THIS IS A SEVERE SAFETY HAZARD IN THE EVENT THE AN EMERGENCY EVACUATION IS REQUIRED. THERE IS NO WAY FOR 2 OF THE DOORS CAN BE OPENED FROM THE EXTERIOR OF THE VEHICLE. IT'S UNFORTUNATE GMC SEES THIS AS "DEFECTIVE" BUT IS NOT WILLING TO ASSIST IN THE REPAIRS. ALL 3 OF THE HANDLE BROKE WHILE TRYING TO GAIN ACCESS TO THE VEHICLE FROM THE OUTSIDE. THE VEHICLE WAS STATIONARY EACH TIME. ALL HANDLES ARE USABLE FROM THE INTERIOR OF THE VEHICLE. THE 2 UNREPAIRED HANDLES DO NOT WORK FROM THE EXTERIOR. WE WANT TO FIX THEM AND WOULD LIKE ASSISTANCE IN DOING SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234483July 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
**BEWARE** I OWN A 2014 GMC SIERRA DENALI THAT ABRUPTLY SHUTS OFF ON ME WHILE DRIVING WITH NO WARNING. I TOOK IN INTO THE DELEARSHIP AND THEY STATED THAT THEY FIXED IT. ABOUT A LITTLE OVER A YEAR LATER IT STARTED ACTING UP AGAIN OFF AND ON. I DIDNT WANT TO DEAL WITH THE DEALERSHIP BECAUSE THEY ALWAYS SAY "IT IS NOT COVERED UNDER WARRANTY" ALTHOUGH IT ONLY GOT WORSE. I ENDED UP TAKING IT BACK TO THE DELEARSHIP RECENTLY BECAUSE IT GOT TO THE POINT WHERE MY TRUCK WAS SHUTTING OFF ON ME EVERY DAY IN THE MIDDLE OF THE ROAD. THIS WAS AN ACCIDENT WAITING TO HAPPEN! THE DEALERSHIP AFTER OVER ONE WEEK FINALLY FOUND THAT IT IS AN ELECTRICAL HARNESS ISSUE, SENDING THE WRONG SIGNALS CAUSING MY TRUCK TO ABRUPTLY SHUT OFF. THEY ARE CHARGING ME OVER $900. THIS SHOULD BE A RECALL! HOW IN THE WORLD IS THIS NOT COVERED THROUGH GMC! I WILL NEVER PURCHASE A GMC VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234499July 24, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234371July 24, 2019
SERVICE BRAKES
TOTAL BRAKE FAILURE. THE PEDAL BECAME HARD AS A ROCK WITH NO ADVANCE WARNING. I RECEIVED A NOTICE (N182202780) FROM GM STATING THAT I MIGHT EXPERIENCE INCREASED BRAKE PEDAL EFFORT. IT WENT ON TO SAY HOW THIS NOTICE "IS NOT A REACALL" AND THAT BRAKES STILL MEETS "ALL FEDERAL MOTOR VEHICLE SAFETY STANDARDS FOR BRAKE PERFORMANCE" I'M WRITING TO BRING ATTENTION TO THE FACT THAT MY TRUCK EXPERIENCED NO SYMPTOMS OF A PROBLEM UNTIL THE PEDAL HAD MAYBE 10% ASSIST. NO CHECK ENGINE LIGHT OR NOTICE FROM THE DRIVERS INFO CENTER. I APPLIED THE BRAKE, SHIFTED INTO DRIVE, ACCELERATED THEN APPLIED THE BRAKE TO STOP AND MAYBE HAD 10% BRAKING ABILITY. THE NOTICE ALSO WENT ON TO SAY THAT "FAILURE TO FOLLOW RECOMMENDED OIL CHANGE INTERVALS COULD CONTRIBUTE TO THIS CONDITION". THE TRUCK HAS 32000 MILES ON IT, I'VE OWNED IT SINCE NEW, I HAVE ALWAYS CHANGES OIL WITH 20% LIFE LEFT IN IT. THIS IS ABOUT 2000 MILE SOONER THAN THE MANUFACTURER RECOMMENDS. THIS IS A VERY SERIOUS CONDITION THAT GM HAS RECOGNIZED IN THERE LETTER, BUT IN MY OPINION, ARE NOT TAKING IT SERIOUS ENOUGH. UNLESS I'M A "ONE OFF" CASE, THIS WILL VERY LIKELY GET PEOPLE HURT AND PROPERTY DAMAGE IF NOT ADDRESSED VERY SOON. PLEASE LOOK INTO THIS, THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234071July 23, 2019
SERVICE BRAKES
AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234077July 23, 2019
ENGINE, UNKNOWN OR OTHER
BUCKING AND SURGING WHEN SWITCHING GEARS. HARD BANG WHEN TRYING TO SWITCH. SURGED FORWARD AT A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra