GMC Sierra Complaints

15,732 consumer complaints on file.

#11254144September 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT ALAN JAY CHEVROLET BUICK GMC (LOCATED AT 441 US HWY 27 N, SEBRING, FL 33870, (863) 658-0045) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254145September 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253607September 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENTERTAINMENT SYSTEM WENT OUT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE DID NOT RECUR. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN TO BOB HOWARD BUICK GMC DEALER (405-936-8800, LOCATED AT 13300 BROADWAY EXTENSION, OKLAHOMA CITY, OK 73114) WHERE THE COMPUTER SYSTEM WAS UPDATED. APPROXIMATELY TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES LOST POWER AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253145September 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CARL'S BUICK GMC (LOCATED AT 2445 SE FEDERAL HWY, STUART, FL 34994, (772) 940-0851) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253184September 4, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE BRAKING OR MAKING A RIGHT TURN WHILE BRAKING, THE VEHICLE LOST POWER. THE FAILURE OCCURRED THREE TIMES IN TRAFFIC WITHOUT WARNING. IN ADDITION, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE COULD NOT BE DRIVEN. PALM DALE CHEVROLET (1160 MOTOR LN, LANCASTER, CA 93534, (877) 385-0885) WAS CONTACTED, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252855September 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE PULLING OUT OF THE PARKING LOT, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDONALD GMC CADILLAC (5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136). THE DEALER TESTED THE BRAKES, REPLACED THE MASTER CYLINDER, BLED THE BRAKES, PERFORMED A ROAD TEST, AND DECLARED THAT THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED DURING A ROAD TRIP 200 MILES AWAY FROM HOME. DURING THE FAILURE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN AND THE WARNING INDICATOR TURNED OFF. THE CONTACT MANAGED TO DRIVE HOME SLOWLY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT A CASE MANGER WOULD CALL BACK WITHIN TWO DAYS. THE FAILURE MILEAGE WAS 3,930. *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252941September 3, 2019
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. AN APPOINTMENT WAS SCHEDULED WITH COVERT BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, 512-583-3411), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5466674851. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE FAILURE MILEAGE WAS 111,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252971September 3, 2019
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (2500 WEST ROOSEVELT BLVD, MONROE, NC) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE TIRES WERE EXAMINED AT THE FIRESTONE TIRE CENTER AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE TIRE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252197August 29, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE PASSENGER SIDE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE; HOWEVER, THEY REFUSED TO PROVIDE A SIGNED STATEMENT TO THAT FACT WHEN ASKED BY THE CONTACT. THE MANUFACTURER STATED THAT THEY WOULD HAVE NO PARTS UNTIL THEY HEARD BACK FROM NHTSA AFTER FILING A PETITION NOT TO HAVE TO REPAIR THE AIR BAGS. THE CONTACT ALSO SPOKE WITH NUMEROUS DEALERS ABOUT HAVING THE RECALL REPAIR PERFORMED, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS UNKNOWN. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252213August 29, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251908August 28, 2019
UNKNOWN OR OTHER
VIBRATION AT HIGHWAY SPEEDS. BEEN TO THE DEALER 6 TIMES. TIRES REPLACED ORIGINALLY, THEN TIRES BALANCED THE SECOND TIME, THIRD TIME "ACCEPTABLE VIBRATION", FOURTH TIME "COULD NOT DUPLICATE ISSUE", FIFTH TIME "PROBLEM RECOGNIZED, TORQUE CONVERTER REPLACED", SIXTH TIME "ACCEPTABLE VIBRATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251976August 28, 2019
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, STRUCTURE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE WEIGHT OF THE TRAILER CORD MADE THE CORD HANG. AS A RESULT, THE TRAILER BRAKE BECAME NONFUNCTIONAL. THE TRAILER COULD NOT HAUL HEAVY MATERIALS AND WAS A HAZARD TO THE CONTACT'S SAFETY. ALSO, "TRAILER BRAKE FAIL" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO JOE FUOCO MOTOR COMPANY (741 N 1ST ST, GRAND JUNCTION, CO 81501, (970) 701-4773), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251977August 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MORGAN BUICK GMC (LOCATED AT 8757 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252018August 28, 2019
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENERGY SAVER MODE AND SERVICE CHARGING SYSTEM FAILURE WARNING MESSAGES DISPLAYED. IN ADDITION, THE BATTERY GAUGE WAS DECREASING STEADILY TO ZERO AND DROPPED INTO THE NEGATIVES. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE ALTERNATOR CAUGHT ON FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED THE ALTERNATOR COMPANY AND IT WAS INFORMED THAT THE ALTERNATOR WAS A PROTOTYPE EXPERIMENTAL UNIT AND ADVISED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED CECIL ATKISSION MOTORS- KERRVILLE, CHEVROLET, CADILLAC AND BUICK DEALER (550 BENSON DR, KERRVILLE, TX 78028, (866) 240-2964) AND WAS ADVISED TO BRING THE VEHICLE IN BUT THE CONTACT DID NOT DUE TO THE TOWING FEE SINCE THE VEHICLE WAS NOT DRIVABLE. IN ADDITION, THE DEALER RECOMMENDED CALLING GM DIRECTLY SINCE HE DETACHED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11246710August 27, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIOLENTLY VIBRATED AND MADE AN ABNORMAL NOISE. ALSO, THE STABILITRAK AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR PERIODICALLY ILLUMINATED AND FLASHED. ALSO, WHILE DRIVING, EXTRA FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755, (562) 492-1000) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE MISFIRED AND THE ENTIRE ENGINE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251878August 27, 2019
FUEL/PROPULSION SYSTEM
THE CP4 FUEL PUMP IMPLODED AND SENT METAL SHARDS THROUGH MY VEHICLES ENTIRE FUEL SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246374August 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE PEDAL WAS EXTREMELY STIFF AND HARD. THE CONTACT STATED THAT THE SERVICE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE TO DRIVE, BUT HAD TO USE TWO FEET TO STOP THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE MECHANIC STATED THAT THE VEHICLE NEEDED TO BE TOWED TO A DEALER. THE VEHICLE WAS TOWED TO JERRY SMITH CHEVROLET (12484 RESERVATION RD, ANACORTES, WA 98221, 360-610-4128), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246172August 24, 2019
AIR BAGS
ONLY HAVE 18,820 MILES ON OUR TRUCK AND THE AIRBAG LIGHT IS ON. SHOULDN'T HAVE ISSUES WITH AIRBAGS ON A TRUCK THAT'S BARELY DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245998August 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE DOWNSHIFTED FROM THIRD TO FIRST GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO GEOFF PENSKE BUICK GMC (LOCATED AT 100 S MUSEUM RD, SHILLINGTON, PA 19607, (610) 370-6673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,500. THE CONSUMER STATED WHEN AT A TRAFFIC LIGHT CAR, IT CLUNKS AND DROPPING INTO FIRST GEAR WHEN COMING TO A STOP. *TR WHEN STOPPING FOR TRAFFIC THE TRANSMISSION SEEMS TO 'CLUNK' AS IF IT IS IN A HIGHER GEAR AND THEN DROPS INTO FIRST AFTER THE VEHICLE COMES TO A STOP. FEELING LIKE THE GEARS ARE MOVING WHEN THE VEHICLE IS NOT. WHEN LEAVING A STOP IT SOMETIMES HESITATE AND THE ENGINE WILL REV LIKE IT IS IN NEUTRAL THEN QUICKLY LUNGE FORWARD AT TIMES SO HARD IT FEELS LIKE IT HAS BEEN HIT FROM BEHIND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246037August 23, 2019
AIR BAGS
TAKATA RECALL, IT IS NOW AUGUST 23, 2019 AND I'M STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS. THE DEALER TELLS ME THE PARTS ARE NOT AVAILABLE TO FIX THEM. WHAT IS I HAVE AN ACCIDENT? THIS SEEMS NEGLIGENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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