Ford Freestar Complaints

2,533 consumer complaints on file.

#10456671April 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY BECOME RESISTANT TO ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE TRANSMISSION FLUID BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE ACCELERATION POWER WHILE DRIVING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456730April 27, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ABS WARNING LIGHT COMES ON AND THEN SOMETIMES IT GOES OUT. IS ABS SYSTEM NOT WORKING PROPERLY OR ELECTRICAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456427April 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING INDICATOR BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NOT A RECALL RELATED TO THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 27,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456451April 25, 2012
POWER TRAIN
ABS WARNING LAMP COMES ON, AS WELL AS THE POWERTRAIN MALFUNCTION WARNING LAMP, SPEEDOMETER FAILS TO REGISTER.......WAS TOLD AT LOCAL FORD DEALERSHIP THAT PCM/ CLUSTER WOULD HAVE TO BE REPLACED AT A COST OF $800-$1200... *TR ..WHEN PROBLEM BEGAN WOULD DO THIS UPON CRANKING, AND HAS GOTTEN TO THE POINT THAT VEHICLE NOW HAS THIS HAPPEN WHILE DRIVING. TRANSAXLE LIGHT IS ALSO ILLUMINATING.....WHICH JUST DISCOVERED MAY BE DUE TO PROBLEMS THAT ARE ALREADY COVERED IN ANOTHER RECALL.......VERY DISAPPOINTED IN OUR CHOICE IN THIS VEHICLE. AFTER INVESTIGATING THIS PROBLEM SEE THAT THE DESIGN FLAWS IN THIS VEHICLE SHOULD NOT BE IGNORED, THESE SYSTEM FAILURES ARE OF NO FAULT OF THE OWNERS AND CAUSE GREAT SAFETY CONCERNS TO THE OWNERS AND PASSENGERS WHO HAVE TO DEPEND ON THESE VEHICLES ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456464April 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELRATE, BUT IT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456243April 24, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006 RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456366April 24, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING DOWN THE ROAD THE VAN WILL SUDDENLY LOSE ALL FORWARD MOMENTUM AND DRIFT MOMENTARILY UNTIL IT WILL JUST AS SUDDENLY RESUME FORWARD MOMENTUM AND CONTINUE LIKE NORMAL. WHEN THIS HAPPENS, THE RPMS DROP OFF LIKE THE VEHICLE IS STALLING OR FUEL STARVED (HOWEVER IT HAS NO HESITATION LIKE ITS RUNNING OUT OF GAS) NO WARNING LIGHTS COME ON AND THERE IS NO PATTERN TO WHEN OR HOW IT HAPPENS. HOWEVER, THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE AND NOW IT IS NOTICED THAT IT HAS A HIGHER TENDENCY TO DO IT WHEN IT IS RAINING OR THERE IS HIGH HUMIDITY. IT DOES IT AT ALL SPEEDS FROM 25MPH TO 70MPH. FORD DEALERSHIP HAS LOOKED AT THE VAN AND COULD NOT GET IT TO REPRODUCE THE PROBLEM WHEN THEY HAD IT. HOWEVER, THEY STATED THIS DOES NOT SOUND LIKE A TORQUE CONVERTER PROBLEM ADDRESSED UNDER SAFETY RECALL NOTICE 11S25/ NHTSA RECALL 12V-006. THIS IS A VERY DANGEROUS PROBLEM AND HAS ALMOST CAUSED SEVERAL ACCIDENTS AS I HAVE NO WARNING THE PROBLEM IS GETTING READY TO HAPPEN AND HAVE NO WAY TO NOTIFY OTHER MOTORIST OF MY SUDDEN AND QUICK DECELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456372April 24, 2012
POWER TRAIN
VEHICLE LOST POWER WHILE DRIVING THROUGH A RESIDENTIAL AREA GOING UP A HILL. I WAS ABLE TO COAST BACKWARDS INTO A PARKING POSITION -- VEHICLE WOULD NOT GO IN FORWARD OR REVERSE. VEHICLE HAD TO BE TOWED AND TRANSMISSION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456187April 23, 2012
POWER TRAIN
WITHOUT ANY WARNING TRANSMISSION FAILS. I TAKE IT TO A FORD DEALER ,OF COURSE IT IS NOT UNDER THE RECALL. SO I HAD TO REPLACE TRANSMISSION OUT OF POCKET TO A COST OF $3327. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455204April 17, 2012
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, STEERING:LINKAGES:TIE ROD ASSEMBLY
APPROPRIATE HANDLING- LETTER RE 11S25- NHTSA RECALL 12V006000 REIMBURSEMENT FOR HER 2004 FORD FREESTAR. *KB THE TORQUE CONVERTER WAS REPLACED TWICE. ALSO, THE INNER AND OUTER TIE ROD ENDS WERE WORN AND LOOSE, AND THE CV AXLE WAS LOOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455206April 17, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 12V-006000 *TGW THE CONSUMER STATED THE VEHICLE IS AT A SALVAGE YARD, AS HE NO LONGER OWNS IT. THE TRANSMISSION FAILED. AFTER THE PCM WAS REPLACED, THE TRANSMISSION FAILED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455545April 17, 2012
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN INDEPENDENT REPAIR SHOP WHEN THE CONTACT WAS INFORMED THAT THIRD ROW SEATING WAS DETACHED FROM THE FLOOR MOUNTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455385April 16, 2012
POWER TRAIN
DRIVING WITH MY TWO YOUNG DAUGHTERS IN THE VEHICLE. HAD JUST DRIVEN ABOUT 50 MILES AT 60 MPH. LUCKILY HAD JUST GOTTEN OFF THE HIGHWAY WHEN THE VEHICLE FELT LIKE I HAD SHIFTED INTO NEUTRAL. THE ENGINE SOUNDED LIKE IT WAS REVVING BUT I HAD ABSOLUTELY NO POWER. IT'S NOW GOING TO COST ME $2500 FOR A NEW TRANSMISSION. I WOULDN'T EVEN GIVE IT A SECOND THOUGHT IF I HADN'T JUST READ THAT THE 2004-5 FREESTARS HAVE BEEN RECALLED BECAUSE OF TRANSMISSION PROBLEMS. I'M WONDERING WHY THE 2006 WASN'T INCLUDED SINCE I'M GUESSING THE TRANSMISSIONS ARE IDENTICAL. WE WERE INCREDIBALLY LUCKY SINCE I HAD JUST GOTTEN OFF THE HIGHWAY, BUT 5 MINUTES EARLIER WOULD HAVE BEEN A DIFFERENT STORY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455282April 15, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
IN FEBRUARY 2012 I WENT TO FOR CHECK ENGINE LET THEY SAID IT WAS ERG VALUE. I FIX. THEN IN APRIL 14TH I WAS DRIVING DOWN FREEWAY AND MY VAN LOST ACCELERATION POWER I PUT HAZARDS ON AND MANAGE TO GET TO OTHER SIDE OF FREEWAY. MY CAR WOULD START BUT WOULD NOT GO IN FORWARD OR REVERSE. I HAD TO THEN GET TOWED SINCE WAS THEY WEEKEND AND I WAS THE MIDDLE OF NO WHERE I TOWED TO HOME. ALSO, THE WEEKEND NO FORD DEALERS/ SERVICE CENTERS ARE OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455201April 13, 2012
POWER TRAIN
THE VEHICLE FIRST LOST POWER AT 50 MPH BEGINNING 12/12/2011. THE VEHICLE WOULD NOT ACCELERATE ABOVE 50 MPH. TWO MECHANICS CHECKED THE VEHICLE AND SUSPECTED A TRANSMISSION TORQUE CONVERTER PROBLEM OR AN IGNITION SYSTEM COIL FIRING PROBLEM. THERE WAS NO OTHER INDICATION OF A TRANSMISSION PROBLEM SO I HAD THE IGNITION COIL, WIRES AND PLUGS REPLACED AT A COST OF $780 ON 1/13/2012. THE VEHICLE REMAINED DRIVABLE WITH THAT SERVICE. ON 2/24/2012 I WAS DRIVING IN NORMAL IN-TOWN TRAFFIC. DURING A RIGHT HAND TURN IN HEAVY TRAFFIC I LOST ALL FORWARD AND REVERSE POWER IN THE TRANSMISSION. I COULD NOT CONTROL THE VEHICLE'S FORWARD OR REVERSE POWER. THIS OCCURRED IN HEAVY TRAFFIC WITH NO SHOULDER OR DRIVEWAY AVAILABLE. I WAS STRANDED IN THE RIGHT HAND LANE OF TRAFFIC. I FELT EXTREMELY UNSAFE, TURNED ON THE VEHICLE'S HAZARD FLASHERS AND LEFT THE VEHICLE BECAUSE I WAS CONCERNED IT WOULD BE HIT AND CAUSE AN ACCIDENT, UNTIL THE TOW TRUCK ARRIVED. I HAD THE VEHICLE TOWED TO THE SHOP WHICH PERFORMED THE EARLIER IGNITION REPAIR WHO INFORMED ME THE PROBLEM WAS AN INTERNAL TRANSMISSION PROBLEM THEY COULD NOT SERVICE. I THEN HAD THE VEHICLE TOWED TO A HEAVY MECHANICAL SHOP WHICH RECOMMENDED A REBUILT TRANSMISSION AT A COST OF $3,200. I THEN HAD THE VEHICLE TOWED TO A TRANSMISSION SHOP WHICH REBUILT THE TRANSMISSION ON 2/24-4/1/2012 AT A COST OF $2,142. I RECEIVED THE SAFETY RECALL NOTICE 11S25 / NHTSA RECALL 12V-006 FROM FORD DATED MARCH 2012 ON 4/2/2012, MAILED ON 3/29/2012. IN ADDITION TO THE DANGER AND COST THIS DEFECT CAUSED ME, I AM UNSURE IF THE REPLACEMENT TRANSMISSION TORQUE CONVERTER IS ANY BETTER THAN THE ORIGINAL TRANSMISSION TORQUE CONVERTER, SINCE FORD STATES IN THE SAFETY RECALL NOTICE THAT REPLACEMENT PARTS ARE NOT CURRENTLY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455129April 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 35-60 MPH, THE BRAKES WERE APPLIED BUT THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE TRACTION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE 77,566 WAS AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455131April 13, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS 2004 FORD FREESTAR. AS THE CONTACT WAS DRIVING, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND CALLED THE LOCAL DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO MAKE THE REPAIRS WOULD NOT BECOME AVAILABLE UNTIL LATER IN THE YEAR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 149,565. UPDATED 05/03/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454921April 12, 2012
POWER TRAIN
WHILE DRIVING MY 2004 FORD FREESTAR 4.2 LITRE ,AT SPEED OF 60MPH ON HIGHWAY SUDDENLY VEHICLE STALLED , AND I HAD TO ACT FAST AND COASTED VEHICLE 2 LANES OVER TO HUG SHOULDER OF HIGHWAY. PUT VEHICLE IN PARK TURN IGNITION OFF TURN THE KEY OVER VEHICLE STARTS FINE I DRIVE BACK ON THE HIGHWAY VEHICLE DRIVES GOOD LIKE NOTHING OCCURRED, MY THOUGHT WAS FUEL LINE PROBLEM, SO HAD MECHANIC LOOK AT IT HE CHANGED MY FUEL PUMP , FUEL FILTER, FUEL PRESSURE SENSOR , SO BACK ON THE ROAD WITH VEHICLE , VEHICLE KEEPS STALLING AT 50-60MPH AND ALSO STALLS AT TRAFFIC STOP LIGHT WHILE IDLING. HAVING DONE SOME RESEARCH ONLINE MY PROBLEM SEEMS LIKE FORD MOTOR COMPANY HAS A DEFECT PROBLEM IN THE PCM (POWERTRAIN CONTROL MODULE)WITH THE FORD FREESTARS/MERCURY MONTEREY MODELS IT SOLD. I BELIEVE NOW MY VEHICLE IS NOT SAFE TO DRIVE AND ENDANGERS OTHER DRIVERS ON THE ROAD. PLEASE LOOK INTO THIS SYSTEMATIC PROBLEM WITH FORD FREESTARS/MONTEREY MINIVANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454962April 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EMITTED A LOUD NOISE. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE WOULD NEED A NEW TRANSMISSION. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 106,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454977April 12, 2012
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FLOOR MOUNTS FOR THE REAR SEATING RUSTED AND RENDERED THE REAR SEATING INOPERABLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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