Ford Focus Complaints

22,326 consumer complaints on file.

#10027215July 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT THERE IS A THUMPING NOISE WHILE DRIVING, CAUSE UNKNOWN. TOOK VEHICLE TO DEALER, AND THE DEALER STATED ROTORS NEED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027246July 14, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES WHEN AIR CONDITIONING IS ON AND VEHICLE IS IDLING T MOTOR STARTS MISSING. CAUSE IS UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025933July 12, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY DIDN'T GO ALL THE WAY DOWN INTO IGNITION. I HAD TO REPLACE THE IGNITION LOCK CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025935July 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM THE ORIGINAL AND CURRENT OWNER OF A 2000 FORD FOCUS SE. WHENEVER I EXIT THE FREEWAY AND THE EXIT IS A CURVE, MY ENGINE FAILS. SOMETIMES, WHEN I AM ON THE FREEWAY PROCEEDING IN A LINEAR FASHION, MY ENGINE FEELS LIKE IT IS GOING TO FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025952July 12, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER PIN DEFECT. HAD TO REPLACE THIS ITEM 5 TIMES UNDERWARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027031July 11, 2003
ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION
THE IGNITION HOUSING LOCKED UP AND AS A RESULT THE VEHICLE COULD NOT BE MOVED. THE FRONT AXLES ON THE RIGHT SIDE FELL OFF. THE DEALER REFUSED TO REPAIR THEM. THE FRONT BRAKE CALIPERS FELL OFF. THE REAR END SLID WHILE DRIVING ON A WET SURFACE. *MR CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025853July 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CAR HAS MANY ISSUES IN REGARDS TO THE BRAKING SYSTEM. CAR HAS BEEN TO THE SHOP ON MORE THAN 10 OCCASIONS. THE FRONT BRAKES HAVE BEEN REPLACED 2 TIMES IN 3 MONTHS. FINALLY I WAS TOLD MY MASTER CYLINDER WAS BAD. IT APPERENTLY WAS REPLACED, WHEN I DROVE THE CAR AFTER THIS REPAIR MY BRAKES 'WENT TO THE FLOOR' I ALSMOST RAMMED INTO ANOTHER CAR. THE BRAKES ARE COMPLETLEY MESSED UP AND A SAFETY DANGER. I WAS TOLD BY BRIAN THE SERVICE ADVISOR AT TITUS-WILL FORD THAT MY BRAKES ARE SAFE, HOWEVER HE WOULD NOT BACK IT IN WRITING. THIS SHOP REFUSED TO SERVICE MY VEHICLE IN REGARDS TO THIS ISSUE ACCORDING TO THEM NOTHING IS WRONG. SO BEWARE IN TACOMA, I HAVE UNSAFE BRAKES. I HAVE BEEN IN CONTACT WITH FORD AND THEY ARE USELESS ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027049July 11, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE HAD 12000 MILES WHEN CONSUMER ATTEMPTED TO START, BUT KEY WOULD NOT TURN. DEALER DIAGNOSED PROBLEM AS FAILED IGNITION SWITCH AND REPLACED IT. AT 40000 MILES PROBLEM OCCURRED AGAIN, AND DEALER DIAGNOSED AND REPLACED IGNITION SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025869July 11, 2003
SUSPENSION
I WAS MAKING A LEFT TURN AT 15-20 MPH AND FELT THE FRONT END DIPPED THEN THE STEERING WHEEL JERKED OUT OF MY HANDS AND THE CAR DROVE INTO A CURB CAUSING MAJOR DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025880July 11, 2003
AIR BAGS:FRONTAL
I BOUGHT A 2002 FORD FOCUS FOR MY 18 YEAR OLD DAUGHTER, AND LAST YEAR THE CAR WRECKED INTO A WALL ON I75. NONE OF THE AIRBAGS OPENED, EVEN THOUGH IT WAS A HEAD ON COLLISION. I WAS THE OPINION OF THE BODY SHOP THAT EVERY SENSOR THAT THERE WAS TO HIT FOR THE AIR BAGS WAS HIT. I TRIED TO CONTACT FORD AND THEY KEPT TELLING ME HOW MUCH THEY CARED BUT WOULD NOT RETURN MY CALL. I HIRED A LAWYER, WHO SAID THAT FORD WOULD TELL HIM TO TALK TO THE DEALERSHIP THAT WE BOUGHT THE CAR FROM, WHICH WAS KERRY FORD IN TRI COUNTY, AND THEY WOULD TELL HIM THAT ITS FORD CORPORATION THAT SHOULD DEAL WITH IT. MY DAUGHTERS LAWYER RESIGNED FROM THE CASE BECAUSE HE WANTED US TO PUT OUT THE MONEY FOR A PROFESSIONAL TO EVALUATE THE CAR. RIGHT NOW MY INSURANCE COMPANY IS HOLD THE CAR BUT WANTS ME TO LET THEM RELEASE IT FROM STORAGE. I BOUGHT THE CAR WITH MY DAUGHTERS SAFETY IN MIND AND FEEL LET DOWN, AND LIED TO AND PUSHED AROUND BY CORPORATE FORD. IF THERES ANY WAY YOU COULD HELP IT WOULD BE MUCH APPRECIATED. THANK YOU. RICK KAISER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025893July 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SIX MONTHS AGO I HAD MY 2001 FORD FOCUS IN THE SHOP. THE COMPLAINT WAS THE CHECK ENGINE LIGHT WAS ON AND I WAS HAVING TROUBLE STARTING MY CAR. IT WAS LIKE THE CAR HAD RUN OUT OF GAS AND IT WOULDN'T START TILL YOU FILLED IT UP. I COULDN'T LET MY GAS GO BELOW 1/4 OF A TANK. THE CAR DEALERSHIP HADN'T FOUND ANY PROBLEMS AT THE TIME BUT OVER THE NEXT SIX MONTHS IT KEPT GETTING WORSE. EVENTUALLY YOU HAD TO HAVE AT LEAST 1/2 A TANK OF GAS IN ORDER TO NOT HAVE A PROBLEM STARTING IT AND IT BEGAN SPUTTERING AND BOGGING OUT. EVENTUALLY IT GOT TO THE POINT THAT EVEN WITH A FULL TANK OF GAS THE CAR WOULD NOT RUN RIGHT MEANING IT BOGGED OUT AND JERKED AND SPUTTER EVERYTIME YOU PUSHED THE GAS TO GO UP HILLS OR WHEN YOU FIRST PULLED OUT SOMEWHERE. IT FINALLY LET ME SITTING IN PITTSBURGH GOING THROUGH OAKLAND I STARTED TO PULL OUT FROM A STOP LIGHT AND WHEN YOU GAVE IT GAS IT JUST MADE ALL THESE FUNNY SOUNDS AND IT TRIED TO MOVE BUT WOULDN'T THEN SHUT OFF RIGHT THERE IN TRAFFIC. I HAD IT TO THE SHOP AND THEY FOUND OUT THAT THE FUEL PUMP WENT BAD AND IN MY HOME TOWN THEY DON'T EVEN HAVE THE PART IN STOCK ANYMORE BECAUSE THEY HAVE CHANGED SO MANY OF THEM IN THE LAST FEW MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025889July 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS AND BRAKES HAVE HAD TO BE REPLACED BEFORE 35,000. THIS CAR IS NOT SAFE. WE TOOK THE CAR IN BECAUSE IT WAS MAKING NOISE FOR BRAKE PADS. THE CALLED AND TOLD USE THE ROTORS WERE DAMAGED. THIS IS TOOK SOON TO HAVE THIS PART REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026928July 10, 2003
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHILE DRIVING AT 40 MPH VEHICLE WAS IN A COLLISION. CONSUMER STATES THAT BOTH OF THE FRONT AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026958July 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES BRAKES WEAR PREMATURLEY WEARING OUT WHICH PRODUCES A GRINDING NOIUSE. DEALER STATES THIS IS NORMAL FOR THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026971July 10, 2003
ENGINE AND ENGINE COOLING
VEHICLE SHUT OFF WHILE DRIVING AT ANY SPEED. DEALER HAS INSPECTED SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025838July 10, 2003
TIRES, TIRES:SIDEWALL
FORD FOCUS IS NOT EVEN A YEAR OLD AND FRONT LEFT RIM IS STARTING TO BEND, WHICH IS CAUSING THE TIRE TO BUBBLE. TOOK THE CAR TO THE DEALERSHIP, THEY SAID EVEN THOUGH UNDER WARRANTY THEY WOULD NOT REPLACE THE TIRE. THE DEALERSHIP WOULD NOT WORK WITH US WHAT SO EVER. I BELIEVE THE RIM AND THE TIRE IS A DEFECT. VERY FRUSTRATED!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011154July 10, 2003
STEERING:LINKAGES
THE POWER STEERING FAILED, WHICH CAUSED THE VEHICLE TO FLIP INTO AN EMBANKMENT. *JB *TS THE CONSUMER RECEIVED A RECALL REGARDING THE PINCH BOLTS. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10026839July 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 35MPH VEHICLE STALLED. DEALER NOTIFIED, AND COULD NOT DUPLICATE OR CORRECT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026879July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER STATES THAT VEHICLE ONLY HAS 1700 MILES ON IT, BUT HEARING A METAL TO METAL "GRINDING" NOISE WHEN BRAKES WERE APPLIED. DEALER DIAGNOSED THAT BRAKE PADS, ROTORS AND FRONT DISCS, ALL NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026900July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER STATES HAS HAD TO REPLACE BRAKE PADS 13 TIMES SINCE VEHICLE PURCHASE. PADS WERE WEARING EXCESSIVELY EVERY 2000-3000 KILOMETERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus