Ford Focus Complaints

22,326 consumer complaints on file.

#10026549July 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES ENGINE FAILED COMPLETELY AT 66,000 MILES. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026553July 3, 2003
SUSPENSION
WHILE DRIVING AND MAKING A LEFT VEHICLE MAKES NOISE AND IS HARD TO CONTROL THE STEERING. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026558July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS HAVING PROBLEM WITH AUTOMATIC TRANSMISSION. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020310July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE BUT SOON AFTER THE VEHICLE STALLED AGAIN. AFTER DOING THIS FOR THE FOURTH TIME THE VEHICLE WAS TOWED TO THE DEALERSHIP. IT WAS DETERMINED THAT THE PCM FAILED. THE LEFT BRAKE LIGHT BULB BURNED OUT. THE POWER DOOR LOCKS WERE INOPERATIVE. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019852July 3, 2003
VISIBILITY:GLASS, SIDE/REAR
THE REAR PASSENGER WINDOW SHATTERED WHEN THE CONSUMER USED THE AUTOMATIC SWITCH TO CLOSE THE WINDOW. *JB *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018087July 3, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE HAVING THE VEHICLE SERVICED THE MECHANIC NOTICED THAT ALL 4 COIL SPRINGS WERE BROKEN AND NEEDED TO BE REPLACED. *NLM *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026455July 2, 2003
STEERING, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2002 FORD FOCUS DISPLAYING STEERING PROBLEMS. *MR APPROXIMATELY NINE MONTHS AFTER PURCHASE, THEY BEGAN HAVING PROBLEMS WITH THE STEERING SYSTEM. THE CAR HAS BEEN SERVICED 4 TIMES AND PROBLEM THE WAS STILL NOT FIXED . IF THE VEHICLE WAS NOT CORRECTED IN 30 DAYS THE CONSUMER WAS GOING TO REQUEST THAT THE VEHICLE BE REPURCHASED. *CB THE REAR GATE DID NOT OPEN PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026460July 2, 2003
SUSPENSION
WHILE DRIVING AND TURNING TO THE LEFT STEERING WHEEL MAKES NOISE. DEALER INSPECTED SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025312July 2, 2003
AIR BAGS
MY 2002 FORD FOCUS WAS INVOLVED IN A COLLISION. THE IMPACT OF THE CRASH WAS ALL ON THE FRONT END OF THE VEHICLE. THE MOTOR WAS SHOVED BACK AND THE VEHICLE HAD SO MUCH DAMAGE IT COULDN'T BE REPAIRED. THE CAR WAS CONSIDERED A TOTAL LOSS BY MY INSURANCE PROVIDER. MY CAR WAS TRAVELING AT ABOUT 40 MPH ON IMPACT AND THE AIR BAGS DIDN'T DEPLOY. MY DAUGHTER HIT HER CHEST AGAINST THE STEERING WHEEL AND IS STILL HAVING SOME LASTING EFFECTS OF THE CRASH. PLEASE! PLEASE! LOOK INTO THIS. SHE COULD HAVE BEEN KILLED IF SHE HAD BEEN ON THE HIGHWAY OR GOING ANY FASTER. PLEASE RESPOND TO THIS LETTER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025317July 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:FRONT:WHEEL BEARING
PREMATURE BRAKE WEAR (4 WHEELS) REAR BRAKES NOT FUNCTIONING AS DESIGNED, WHEEL BEARINGS REPLACED (4 WHEELS, REAR ON RECALL, FRONT UNDER WARRANTY). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026443July 2, 2003
TIRES
CONSUMER NOTICED THAT THERE ARE TWO BUBBLES ON THE FRONT TWO TIRES. CONSUMER IS STARTING TO NOTICE THAT WHEN THE VEHICLE HITS A POTHOLE A BUBBLE FORMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026304July 1, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
CONSUMER STATES WHILE DRIVING AT 15MPH ON FLAT SURFACE AND WITH NO WARNING STEERING WHEEL LOCKS UP. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026305July 1, 2003
WHEELS:RIM
CONSUMER STATES THAT LEFT FRONT RIM IS CRACKED IN CENTER OF RIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026321July 1, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE VEHICLE WAS PARKED FOR ABOUT FIFTEEN MINUTES IN FRONT OF A RESIDENCE AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE PROBLEM WAS NOT DETERMINED. VEHICLE CANNOT BE USED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10026359July 1, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
NHTSA RECALL 02-V-288-000:CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE. THIS RECALL FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025263July 1, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HELLO-I HAVE CONTACTED FORD MULTIPLE TIMES IN THE LAST SIX MONTHS DUE TO ISSUES WITH MY BARELY OUT OF WARRANTY FOCUS. ONE OF THEM HAD A TRACKING ID OF [XXX], CASE ID OF[XXX]. THE OTHER CASE ID I HAVE SINCE LOST BUT WAS UNDER MY NAME AND THIS SAME VIN #, [XXX]. THE MORNING OF MONDAY, 6/30/03, WITH APPROXIMATELY 29,300 MILES ON THE CAR, I WENT OUT THE GARAGE TO BACK UP. A HORRIBLE GRINDING NOISE WAS COMING FROM THE FRONT OF THE CAR. THE RIGHT FRONT SPRING COIL WAS SITTING ON TOP OF MY TIRE. THIS IS OF COURSE RELATED TO A RECENT RECALL (THE TENTH ONE I'VE RECEIVED). I'M OUTRAGED THAT FORD ISN'T REQUIRING FOCUS OWNERS TO HAVE THEIR COILS CHECKED. THERE WAS NO SHIFT IN SUSPENSION OR NOISE WITH MY VEHICLE. SUDDENLY, IT JUST BECAME VERY, VERY UNDRIVEABLE. THE DAY BEFORE THIS HAPPENED, I PUT ON 200+ HIGHWAY MILES AT 65MPH. IF THIS COIL WOULD HAVE BROKEN ON THE HIGHWAY, IT WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION! I HAVE HAD MY CAR IN THE SHOP 14 TIMES FOR NON ROUTINE MAINTENANCE SINCE I HAVE BOUGHT IT, BUT THIS LAST INCIDENT WAS INCREDIBLE SCARY. RESPECTFULLY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025184June 30, 2003
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS BUCKED SEVERELY SEVERAL TIMES THEN LOST POWER AT 65 MPH ON INTERSTATE IN TRAFFIC. I WAS ABLE TO MOVE TO BREAKDOWN LANE FROM PASSING LANE AND CONTINUED AT A MAXIMUM OF 30 MPH OFF THE INTERSTATE, CAR WAS STILL "BUCKING". THE CAR THEN COMPLETELY LOST POWER, UNABLE TO ACCELERATE ON BRIDGE. COASTED TO SIDE OF ROAD, CAR WOULD NOT RESTART. TOWED TO DEALERSHIP. SERVICE DEPT ADVISED THEY COULD NOT RECREATE THE SITUATION AND NO CODES SHOWED ON COMPUTER. MECHANICS BEST GUESS WAS IT WAS A FUEL PUMP FAILURE. CAR HAS 57000 MILES, IS STILL UNDER EXTENDED WARRANTY PLAN. FORD REFUSES TO REPLACE FUEL PUMP. CAR IS BEING RETURNED TO ME WITH INSTRUCTIONS TO RETURN IT IF PROBLEM OCCURS AGAIN. I'M FILING THIS COMPLAINT BECAUSE THIS SEEMS TO BE A VERY SERIOUS PROBLEM TO LEAVE "UNDIAGNOSED" AND HAVE SEEN A NUMBER OF SIMILAR COMPLAINTS ON THIS WEBSITE. FORD NEEDS TO DO SOMETHING TO RECTIFY THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025195June 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE REPEATEDLY STALLS OR RUNS COARSE WHEN COLD. VEHICLE MISSES REPEATEDLY. THIS HAS NOW OCCURED 7 TIMES IN TWO WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026289June 30, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL. MANUFACTURER RECALL# 03M02 SUBJECT FRONT COIL SPRING. THE NHTSA CAMPAIGN NUMBER COULD NOT BE FOUND IN THE ARTEMIS SYSTEM. THE DEALER STATED THE PARTS WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025145June 29, 2003
ELECTRICAL SYSTEM:IGNITION
WENT TO TURN CAR ON, KEY WOULD NOT GO INTO IGNITION SWITCH, THEN AFTER A FEW TRIES IT WENT IN BUT THE IGNITION WOULD NOT TURN. AT ALL. CALLED FIVE LOCK SMITHS, ALL REFUSED TO COME OUT TO ATTEMPT TO FIX MY JAMMED IGNITION SWITCH, ALL FIVE STATED THEY HAVE THIS TYPE OF CALL ON THIS CAR (2000 FORD FOCUS) ALL THE TIME AND THAT THEY CAN'T FIX IT, I NEED TO BRING IT TO THE DEALERSHIP AND HAVE THE IGNITION CYLINDER REPLACED. HAD CAR TOWED TO DEALERSHIP - $80 - DEALERSHIP SAID THAT THE IGNITION CYLINDER NEEDED REPLACING, THAT YES, IT IS A VERY COMMON PROBLEM, THAT THERE IS A SERVICE BULLETIN OUT ON IT BUT NO RECALL (SAID TO ME THEY FELT IT SHOULD BE RECALLED), AND THAT IT WAS GOING TO RUN ME ABOUT $475 TO GET IT FIXED!! I PURCHASED THE CAR USED, CONTACTED THE PRIOR OWNER, THEY SAID THE SAME PROBLEM HAPPENED TO THEM WITH THE CAR AROUND 15,000-16,000 MILES AGO AND THEY HAD THE IGNITION CYLINDER REPLACED AT THAT TIME AND THAT THEY WERE TOLD BY DEALERSHIP THAT IT WAS AN "IMPROVED" CYLINDER AND THAT IT SHOULD NOT GO BAD AGAIN. WELL, IT'S GONE "BAD" AGAIN, AND NOW I'M HAVING TO PAY TO HAVE SOMETHING FIXED THAT SHOULD LAST MANY THOUSANDS OF MILES. THIS IS RIDICULOUS. I'VE OWNED OTHER BRANDS OF CARS FOR 200,000+ AND 300,000+ MILES AND NEVER HAD TO REPLACE IGNITION CYLINDER ON ANY OF THOSE CARS, THIS CAR HAS 55,000 MILES AND IT'S THE SECOND TIME! I SAY DEFECT!! :) *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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