Ford Focus Complaints

22,326 consumer complaints on file.

#10021805July 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVERS SIDE REAR DOOR FAILED TO STAY CLOSED. THE DOOR FLEW OPEN WHILE DRIVING. THE CONSUMER HAD TO PURCHASE A NEW LATCH. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028467July 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
LOSES POWER ON RIGHT HAND TURNS (ENTERING FREEWAY ESPECIALLY). STALLS WHILE DRIVING. BEGAN AT ABOUT 42000 MILES, WITH A QUARTER TANK OF GAS, SO ALWAYS KEPT THE TANK AT LEAST HALF FULL. THIS WEEK STALLING HAS OCCURRED WITH FULL TANK, TRYING TO ACCELERATE FROM A STOP GOING UPHILL. AIR CONDITIONER. 95000 MI CURRENTLY. (AVERAGE 3-4K MILES/MO). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028481July 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR STALLING OUT FOR NO REASON... SPUTTERING IN THE ENGINE, CAUSING NO REACTION WHEN I STEP ON THE GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028537July 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001 FORD FOCUS - ENGINE STALLS, CAR ONLY RUNS 2-3 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028363July 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION CUTS OUT WHILE ACCELERATING TO 2ND GEAR, ESPECIALLY AT FULL THROTTLE. IN THE MIDDLE OF 2ND GEAR, RPMS HANG AROUND 4000 AT FULL THROTTLE. LETTING OFF THROTTLE ALLOWS RPMS TO REACH 5700 AND VEHICLE SHIFTS INTO 3RD. RPMS HANG AGAIN AT 4000 IN 3RD GEAR, AND ANY MANIPULATION OF THROTTLE (FULL, HALF, ETC.) DOES NOT RAISE RPMS. THIS CAUSES THE VEHICLE TO BE LIMITED TO APPROX 60 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028419July 16, 2003
ELECTRICAL SYSTEM:IGNITION
PURCHASED 2002 FORD FOCUS 4 DR SEDAN, TOOK DELIVERY 9/28/02. ABOUT 1-2 WKS LATER, TRIED TO START CAR, IGNITION KEY WOULD NOT TURN OVER. CALLED FORD ASSISTANCE TOLL-FREE #, THEY ADVISED WIGGLING THE WHEEL WHILE TURNING THE KEY. THEY SAY IGNITION KEY SOMETIMES WILL NOT TURN WHEN WHEELS ARE TURNED OR PARKED UP NEXT TO A CURB. THIS HAS HAPPENED MANY TIMES SINCE, NOT ALL UNDER THOSE CIRCUMSTANCES. TODAY, 7/16/03, WITH JUST OVER 19,000 MILES ON IT, I BROUGHT IT INTO DON HIND'S FORD DEALERSHIP IN FISHERS, IN, WHERE I PURCHASED THE VEHICLE NEW. THEY HAVE PUT A NEW CYLINDER LOCK IN THERE, PER KIP JACOBS OF DON HINDS FORD. MR. JACOBS DID TRY TO GET ME TO BELIEVE THAT THIS IS A COMMON PROBLEM AMONG ALL CARS. I INFORMED HIM I'VE BEEN DRIVING 33 YEARS, AND I HAVE NEVER HAD A CAR DO THIS. I CONSIDER THIS A SAFETY ISSUE. I RARELY LOAN MY CAR, NOR IS IT DRIVEN BY ANYONE ELSE. NEVERTHELESS, SHOULD I DO SO, AND FORGET TO WARN THEM OF THIS PECULIARITY IN ADVANCE, THEY MAY HAVE AN URGENT NEED TO START THE CAR, AND BE UNABLE TO DO SO. (LIKE, "MY BABY CAN'T BREATH! LET'S GET HER TO THE HOSPITAL FAST!") OR IF I SELL IT TO SOMEONE ELSE, IF THEY AREN'T AWARE OF THIS IDIOSYNCRASY, AND DON'T KNOW THE FORD TOLL-FREE ASSISTANCE #, THEY MAY BE STRANDED UNTIL THEY CAN FIND A WAY TO GET HELP. I WANTED TO FILE THIS COMPLAINT FOR STATISTICAL PURPOSES AND FOR PUBLIC INFORMATION PURPOSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028422July 16, 2003
STEERING: STEERING WHEEL/HANDLE BAR
I PURCHASED THIS VEHICLE NEW, TOOK DELIVERY 9/28/02. A FEW MONTHS LATER, I NOTICED THE MATERIAL COVERING THE STEERING WHEEL HAD DEVELOPED SOME ROUGH SPOTS IN THE SURFACE. I COULD NOT REMEMBER DOING ANYTHING THAT WOULD HAVE SCRAPED OR ROUGHENED THE SURFACE. THE MATERIAL COVERING THE STEERING WHEEL HAS CONTINUED TO CRUMBLE OFF UNTIL NOW, LARGE CHUNKS ARE MISSING OFF ABOUT 6" OF IT, WITH THE METAL OF THE UNDERLYING STEERING WHEEL SHOWING IN A COUPLE OF SPOTS. ANOTHER SEVERAL INCHES ARE STARTING TO DISINIGRATE. THE WHEEL DOES NOT RUB AGAINST ME WHILE I AM DRIVING, BUT IS OCCURRING ALONG THE LOWER 1/3 OF THE WHEEL. TODAY, 7/16/03, I TOOK IT INTO THE DEALERSHIP TO BE REPLACED UNDER WARRANTY. THEY EVENTUALLY AGREED TO DO SO, BUT NOT BEFORE THE SERVICE TECHNICIAN TRIED TO INTIMIDATE ME OUT OF REPLACING IT BY INSISTING THAT I HAD DAMAGED IT MYSELF. I HAD TO ARGUE WITH BOTH THE TECHNICIAN AND THE SERVICE MANAGER BEFORE THEY AGREED TO REPLACE THE WHEEL UNDER WARRANTY. THIS IS A SAFETY ISSUE, FOR HAD THEY BEEN SUCCESSFUL IN INTIMIDATING ME, OR OTHER OWNERS WITH THE SAME PROBLEM, A FAULTY STEERING WHEEL UNSAFE TO HOLD IS WHAT THE OWNER WOULD HAVE BEEN LEFT WITH. I HAVE FILED THIS COMPLAINT FOR STATISTICAL PURPOSES AND FOR PUBLIC INFORMATION PURPOSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028430July 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION KEY WAS DIFFICULT TO PLACE INTO THE IGNITION CYLINDER. ONCE PLACED INSIDE, THE IGNITION SWITCH WOULD NOT TURN AT ALL, IT WAS LOCKED UP IN PLACE. AN INTERNET SEARCH REVEALED OVER 7300 HITS ON "FORD FOCUS AND IGNITION PROBLEMS". THE COST OF TOW AND REPAIR WAS $350.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026098July 15, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
MY 2002 FORD FOCUS CAUGHT ON FIRE LATE ONE NIGHT. THE VEHICLE IS NO LONGER ABLE TO BE DRIVEN. A ENGINE COMPARTMENT FIRE ON THE DRIVERS SIDE IN THE AREA OF THE BATTERY IS WHERE IT STARTED. THE DEALER REFUSES TO COVER THE LOSS. THE DATE OF THE INCIDENT LISTED BELOW MAY BE INCORRECT I CAN PROVIDE YOU WITH THE CORRECT DATE SOON.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10026104July 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP IN MY 2001 FORD FOCUS SE (2.0 SPI ENGINE) FAILED WHILE DRIVING. THIS RESULTED IN LOSS OF POWER AND LIMITED VEHICLE CONTROL. MY VEHICLE HAD 39000 MILES ON AT THE TIME OF THE FAILURE. FORD REFUSED TO PROVIDE ANY SUPPORT FOR THIS DANGEROUS MECHANICAL FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026109July 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY
FUEL DELIVERY PROBLEM, POSSIBLY VAPOR LOCK/FUEL PUMP RELATED (A COMMON $450-$600 REPAIR WAY TOO EARLY IN THE LIFE OF THE 2000 & 2001 FORD FOCUS ACCORDING TO ANECDOTAL E-MAIL EVIDENCE ON INTERNET CHAT SITES), BUT EQUALLY LIKELY TO BE RELATED TO EA02-022. 1ST SYMPTOM WAS LOSS OF POWER UPON SHIFTING INTO 2ND GEAR. SPEED THERE WAS ACCELERATION FROM 12 MPH UP INTO 2ND GEAR. THE CAR RECOVERED AFTER A NEAR STALL WITH ONCOMING TRAFFIC APPROACHING. 2ND INCIDENT WAS THE NEXT DAY (TODAY) WHERE I WAS SHIFTING FROM AROUND 25 MPH INTO THIRD GEAR IN MORNING RUSH HOUR TRAFFIC AND WAS NEARLY REAR-ENDED BECAUSE THE VEHICLE STALLED. FORTUNATELY I WAS ALBE TO PULL OVER TO THE SHOULDER, WHEREUPON THE VEHICLE WOULD NOT ACCELERATE IN ANY GEAR/WAS COMPLETELY ASTHMATIC. AFTER TWO MINUTES IN PLACE THE VEHICLE RECOVERED AND I WAS ABLE TO PROCEED. THE MECHANIC WANTS TO REPLACE THE FUEL PUMP, FUEL FILTER, FUEL FILTER HOSE AND FUEL RETURN LINE....BUT IF THE PROBLEM IS SYSTEMIC TO THE FUEL DELIVERY SYSTEM PRIOR TO THE FUEL PUMP PURSUANT TO THE REFERENCED STUDY, THEN A NEW PUMP WILL BE ABLE TO DRAW FUEL BETTER/SERVE AS A TEMPORARY FIX. BUT, LIKE THE ORIGINAL, IT TOO WILL FAIL EARLY DUE TO THE HIGHER DEMAND ON DRAWING THE FUEL THROUGH THE BLOCKAGE. THE TANK WAS APPROX. 1/4 FULL AT THE TIME OF BOTH INCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026119July 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
CAR LOST FUEL PRESSURE AND WOULD NOT DRIVE. AFTER WAITING UNTIL CAR COOLED DOWN CAR WILL START AND DRIVE. CAR ONLY HAS THIS PROBLEM WHEN THE TEMPATURE IS ABOVE 90 DEGREES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026120July 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I TOOK MY CAR TO SEQUIOA NATIONAL FOREST ON MEMORIAL DAY WEEKEND. MY CAR WAS ACTING GREAT TIL I TIL THE GRAPEVINE MY CAR SUDDENLY DID NOT WANT TO CHANGE GEAR IT WOULD GET STUCK MAKING MY RPM REALLY HIGH I WAS AFRAID I WAS GOING TO BURNOUT MY ENGINE AFTER I GOT INTO INTO THE MOUNTAINS THE CAR WAS FINE AGAIN MAYBE CAUSE I WAS DRIVING UNDER 30 MPH BUT AS SOON AS I GOT INTO THE HIGHWAY AGAIN I WAS FINE AS LONG AS KEPT THE SAME PACE OF THE CAR WHICH WAS 80 MPH AS SOON AS I GOT LIKE 85 OR LOWER TO 65 MPH IT WOULD GET STUCK. UNFORTUNETLY ALL OF THIS HAPPEN WHEN MY WARRANTY EXPIRED BY 1000 MILES. I THOUGHT FORD WOULD BE UNDERSTANDING BUT UNFORTUNETLY THEY DIDNT GIVE A RATS BEHIND. SO NOW IM STUCK WITH A "DEPENDABLE" CAR WITH A CRAPPED OUT TRANSMISSION. THANK YOU FORD YOU ALWAYS MAKE GOOD CARS (SARCASM BY THE WAY) NEXT TIME ILL GET A REAL DEPENDABLE CAR LIKE HONDA OR TOYOTA. YOU SUCK FORD MOTOR COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026127July 15, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
JAN 2003 - IGNITION LOCKED AND KEY COULD NOT BE TURNED. CAR WAS TOWED TO DEALERSHIP AND THE IGNITION CYLINDER HAD TO BE DRILLLED OUT AND REPLACED.AY 2003 - SAME AS ABOVEJ. UNE 2003 - SAME AS ABOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026131July 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FUEL PUMP WENT OUT AND IT ALSO MADE THE FUEL PUMP DRIVER MODULE TO GO OUT AS WELL. ALSO THERE IS A LOOSE CONNECTION AT THE FUSE JUNCTION BOX IN THE ENGINE BAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029347July 15, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH DOOR HANDLE. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALLS ON THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027154July 14, 2003
AIR BAGS:FRONTAL
CONSUMER STATED WAS INVOLVED IN FRONT COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10027161July 14, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE RECALLS ON VEHICLE HAD FAILED AFTER MECHANIC INDICATED THAT THE RECALLS WERE NOT NEEDED IN DRY CLIMATE AND REFUSED TO DO THEM. HAD TAKEN VEHICLE BACK TO DEALERSHIP AT LEAST 3 TIMES FOR REPAIRS. THE MECHANIC HAD SUPPOSED TO HAVE ORDERED PARTS EACH TIME BUT FAILED TO DO SO. NEEDED PARTS FOR THE BATTERY CABLE (RECALL CAMPAIGN #02V288000), THE REAR WHEEL BEARINGS RECALL CAMPAIGN #01I017000 AND THE BALL JOINTS. PARTS WERE NEVER ORDERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026050July 14, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY DOES NOT TURN. WITH ONLY 55144 MILES THE IGNITION KEY SHOULD NOT BE A PROBLEM. DEALER STATED THEY HAVE SEVERAL CARS WITH THE SAME PROBLEM SO IS OBVIOUSLY A DEFECTIVE PART. I FEEL THE DEALER SHOULD PAY FOR THIS TYPE OF REPAIRS, THERE ARE AT LEAST 50 OTHER CONSUMERS COMPLAINING OF THE SAME PROBLEM RIGHT ON THIS SITE. PLEASE CONDUCT AND INVESTIGATION AS SOON AS POSIBLE, SOONER OR LATER SOMEONE WILL BE INJURED AS A RESULT OF THIS FAULTY IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027179July 14, 2003
TIRES:TREAD/BELT
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE TIRES HAD TREAD SEPARATION. DEALER NOTIFIED. SIZE#P20550R16. PLEASE PROVIDED THE DOT#.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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