Ford Focus Complaints

22,326 consumer complaints on file.

#10040771September 26, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY VEHICLE STALLED AND SHUT DOWN DUE TO BATTERY CABLE WIRE MELTING. CONSUMER WAS ABLE TO STEER ONTO THE SIDE OF THE SHOULDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040797September 26, 2003
SUSPENSION:FRONT
WHILE DRIVING AT 75 MPH ABRUPTLY VEHICLE STARTED SWERVING FROM SIDE TO SIDE. THIS CAUSED LOSS OF CONTROL, VEHICLE SPUN AROUND, AND IMPACTED A GUARD RAIL. AS A RESULT, DRIVER SUSTAINED BACK AND HEAD INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10040807September 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
AUTOMATIC TRANSMISSION SLIPS GEARS WHILE DRIVING CAUSING THE VEHICLE TO JERK. ALSO, A SQUEAKING NOISE IS HEARD WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. DEALER ATTEMPTED TO FIX THE TRANSMISSION AND THE BRAKES BUT HAS NOT REMEDIED THE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039549September 25, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING DOWN A FREEWAY OFF-RAMP, MY 2001 FORD FOCUS ZX3 STARTED TO BUCK AND HESITATE, EVENTUALLY STALLING AND CAUSING A DANGEROUS CONDITION DUE TO SUDDEN DECCELERATION AND LOSS OF POWER STEERING AND BRAKES. LUCKILY THE VEHICLE HAD ENOUGH INERTIA TO COAST DOWN THE RAMP AND EVENTUALLY I WAS ABLE TO PULL IT INTO AN EMERGENCY LANE USING THE REMAINING ASSIST LEFT IN THE BRAKE BOOSTER. THERE, I ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE AND IT FINALLY STARTED. IT HAD A HALF TANK OF FUEL SO LOW FUEL LEVEL WAS NOT THE CAUSE AND I HAD ONLY DRIVEN 163 MILES SINCE THE LAST FILL-UP SO I KNEW THE FUEL GUAGE WAS OPERATIONAL. I ATTEMPTED TO DRIVE TO THE NEAREST GAS STATION TO FILL UP JUST IN CASE AND AS I AS ABOUT TO TURN IN THE CAR DIED AGAIN. IT RESTARTED AFTER MULTIPLE ATTEMPTS AND I WAITED A LONG TIME FOR TRAFFIC TO GET AS CLEAR AS IT WOULD ON THIS BUSY ROAD. THEN, AS I ATTEMPTED TO TURN IN, CREEPING FORWARD AND FEARING THE WORST, THE CAR DIED AGAIN, BUT LUCKILY I HAD NOT YET BEGUN TO IMPEDE ONCOMING TRAFFIC. IF I HAD BEEN, AN ACCIDENT WOULD LIKELY HAVE RESULTED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE DID START AND I PULLED IN, FILLED UP, AND DROVE HOME UNEVENTFULLY TO DO SOME RESEARCH. ON THE MESSAGE BOARD AT FOCALJET.COM I READ ABOUT OTHER FOCUS CONSUMERS ENCOUNTERING A SIMILAR PROBLEM WITH A DEFECTIVE FUEL PUMP AND SOME SORT OF DEGRADATION OF A MATERIAL LINING THE FUEL TANK CAUSING THE CONDITION I EXPERIENCED. I FEEL IT IS A SAFETY CONCERN OF HIGH PRIORITY AND SHOULD BE BROUGHT TO FORD'S ATTENTION IMMEDIATELY. I AM ANGRY THAT MY LIFE WAS PUT IN DANGER RUNNING THE MOST MUNDANE OF ERRANDS AND I WILL LET THEM KNOW ABOUT IT TOMMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040486September 24, 2003
STEERING
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL# 02V289000 REPAIRS CONCERNING STEERING PINCH BOLTS. THE REMEDY FOR THIS RECALL IS INADEQUATE BECAUSE THE CONTROL ARM CONTINUES TO LOOSEN FROM THE STEERING KNUCKLE, CAUSING DIFFICULTY WHEN STEERING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040550September 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT HIGHWAY SPEED VEHICLE SHUT DOWN. VEHICLE WAS TOWED TO FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040652September 23, 2003
SUSPENSION:REAR, SEATS, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD
REAR WHEEL BEARINGS ARE WEARING OUT ON VEHICLE.*MR THE AUTOMATIC TRANSMISSION DOES NOT SHIFT PROPERLY, THE CONSUMER DISCOVERED THE WRONG TRANSMISSION FLUID WAS IN THE VEHICLE. THE FRONT WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. THE REAR SEAT LATCH, THE SEAT FABRIC AND THE KEY IGNITION FAILED.*TS THE WINDSHIELD WIPERS WORE OUT, WHICH WERE ONLY USED ABOUT SEVEN TIMES AND THE REAR BRAKES HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041869September 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
PROBLEMS WITH WATER IN VEHICLE'S ENGINE.*MR CONSUMER DROVE OVER A PUDDLE AND VEHICLE WAS SPLASHED ON BY ANOTHER VEHICLE IN THE OPPOSITE LANE. APPROX. 50 FEET FROM A TRAFFIC LIGHT, THE VEHICLE CUT OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE NEXT MORNING SOMEONE FROM THE SERVICE DEPT. STATED THE ENGINE WAS FLOODED AND NEEDED TO BE REPLACED AT $5000. THIS WASN'T COVERED BY THE WARRANTY. THE DEALER WOULDN'T OFFER A RENTAL VEHICLE SO THE CONSUMER FELT HE HAD NO CHOICE BUT TO HAVE THE WORK DONE. AN INDEPENDENT COURT CERTIFIED AUTO EXPERT STATED IN HIS OPINION THERE WAS A DESIGN DEFECT. THE VEHICLE WAS INCAPABLE OF BEING DRIVEN THROUGH PUDDLES DUE TO LOW AIR INTAKE. *PH *JB THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039331September 23, 2003
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), TIRES:TREAD/BELT
TIRE PROBLEM, POSSIBLE REAR BEARING PROBLEM, POSSIBLE ALIGNMENT PROBLEM, EGR REPLACED- ENGINE MISFIRING IS BEGINNING TO REAPPEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040241September 22, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
CONSUMER ATTEMPTED TO START VEHICLE, BUT VEHICLE WOULD NOT START. DRIVER GOT OUT OF VEHICLE AND NOTICED GAS ON THE GROUND. TOOK VEHICLE TO FORD, FORD REPLACED SOME GASKETS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040294September 22, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KEY CYLINDER LOCK WENT OUT AND CAUSED STEERING WHEEL AND THE KEY NOT TO BE ABLE TO TURN. MANUFACTURER AND DEALER WILL BE NOTIFIED OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039305September 22, 2003
STEERING:LINKAGES
I HAVE A RECALL ON MY 2001 FORD FOCUS. MY HUSBAND IS IN THE MILITARY AND WE ARE CURRENTLY LIVING IN LONDON, ENGLAND. WE HAVE TRIED NUMEROUS TIMES TO GET THE RECALL TAKEN CARE OF, BUT NO ONE WILL HELP US. WE HAVE TAKEN THE VEHICLE TO A FORD DEALER IN THE UK, AND THEY TOLD US THAT THEY WILL FIX THE RECALL, BUT THEY CANNOT ORDER THE PART BECAUSE IT IS AN AMERICAN CAR. I HAVE CONTACTED FORD ABOUT 15 TIMES, AND EACH TIME HAVE BEEN GIVEN THE RUN AROUND. I HAVE ABOUT 6 DIFFERENT PHONE NUMBERS THAT THEY HAVE GIVEN ME TO TRY AND EACH TIME, THE PERSON THAT I TALK TO SAYS THAT THEY CANNOT HELP ME. THE RECALL IS FOR REAR WHEEL BEARINGS AND PINCH BOLT. I HAVE A 16-MONTH-OLD SON THAT HAS TO RIDE IN THAT CAR, AND I HAVE TRIED TO EXPLAIN TO THEM THAT I AM AFRAID FOR HIS SAFETY, BUT EVEN THAT HAS NOT HELPED TO GET ME ANY SATISFACTION. I WILL APPRECIATE ANY AND ALL HELP THAT CAN BE GIVEN. THANK YOU, HEATHER HUNDLEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037608September 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN ACCELERATING, THE VEHICLE LOST POWER. TOOK VEHICLE TO DEALER WHO SAID IT WAS THE FUEL PUMP PROBLEM. *AK THIS OCCURRED ESPECIALLY WHEN TRAVELING ON RAMPS AND CLOVER LEAPS. THE POWER WOULD RESUME ON LOW SPEEDS. THE DEALER STATED THAT THE PRESSURE WOULD DROP WHEN GOING AROUND CORNERS. (THE FUEL PUMP AND FILTER WERE REPLACED) THIS WAS THE SECOND FUEL PUMP THAT WAS REPLACED SINCE AUGUST 2001. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039229September 21, 2003
SUSPENSION, TIRES
TIRES WEAR OUT EVERY 10,000 MILES HAVE REPLACED TIRES 5 TIMES NOW WAS TOLD IT WAS BECAUSE WE DIDN'T ROTATE. 3 LINE UPS DONE AND ROTATED EVERY 5000 MILES WE ARE NOW ON SET NUMBER 6 OF TIRES AND THE DEALER CAN NOT EXPLAIN WHY WE CANT GET EVEN 1/2 THE LIFE OF THE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039104September 18, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY IGNITION AND STEERING WHEEL IS LOCKED, CANNOT TURN KEY TO START CAR. WHEN I CALLED THE FORD HELP LINE, I WAS TOLD THAT THIS WAS NEW, NOTHING THEY'VE HEARD OF BEFORE. HOWEVER, WHEN I CALLED THE DEALERSHIP THEY REFERRED ME TO THE MECHANIC ASKED ME WHAT I DROVE. I SAID FORD FOCUS. HE ASKED WHAT YEAR, I SAID 2000. THEN HE SAID THAT KEY IGNITION IS A COMMON PROBLEM WITH THE 2000 FOCUS AND THAT THEY'VE HAD TO FIX SEVERAL FOCUS' FOR THAT SPECIFIC REASON ALONE. FORD NEEDS TO DO A CENSUS OF HOW MANY OF THEIR DEALERSHIP HAVE LOGGED IN THIS PROBLEM BECAUSE THE COMPLAINTS ARE ALL OVER THE INTERNET, TOO MANY TO IGNORE!!! THIS NEEDS TO BE A RECALL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039057September 17, 2003
ENGINE AND ENGINE COOLING:ENGINE
SINCE 7/7/03 MY 2002 ZX5 FORD FOCUS HAS STALLED AND NOT RESTARTED RIGHT AWAY AT LEAST 15 TIMES. I'VE HAD IT TOWED TO THE DEALERSHIP 5 TIMES. THEY HAVE HAD IT THERE FOR 50 DAYS SINCE 7/7/03. EACH TIME EXCEPT THIS LAST ONE THEY CLAIM THEY FIND WHAT IS WRONG WITH IT ON THE COMPUTER AND DO THE REPAIR. IT HAS ALL BEEN UNDER WARRANTY. I WORK AT NIGHT, I'VE STALLED IN FRONT OF ON COMING TRAFFIC, I HAVE STALLED GOING 35 MILES AN HOUR, I HAVE STALLED ON A BLIND CORNER. I'VE HAD TO WALK HOME MANY OF THESE TIMES AT 3 OR 4 IN THE MORNING AND LEAVE THE CAR IN AN UNSAFE POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039076September 17, 2003
TIRES
RIGHT REAR BUBBLE INSIDE NEAR RIM, RT. FRONT BUBBLE, WENT FLAT AND INSIDE OF TIRE WALL SHREDDED APPEARANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039079September 17, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILS TO TURN WHEN KEY IS INSERTED. STEERING REMAINS LOCKED AND CAR WILL NOT START. FIRST TIME THIS OCCURRED WAS JUNE 2001 WHILE CAR WAS UNDER WARRANTY. LOCK WAS DRILLED OUT AND REPLACED. IGNITION HAS LOCKED UP FOR THE SECOND TIME TODAY WITH NO WARNING. WILL HAVE TO HAVE THE CAR TOWED 30 MILES TO DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039010September 16, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY CAR IS A 2000 FORD FOCUS SE WITH 41,000 MILES. WITHIN THE LAST FEW MONTHS I HAVE NOTICED A HESITATION IN ACCELERATION AND A DIFFICULT TIME IN STARTING. ON JULY 30TH OF THIS YEAR MY CAR WOULD START BUT NOT CONTINUE TO IDLE. I BROUGHT IT TO MY FORD DEALER AND THEY REPLACED A IDLE AIR CONTROL VALVE @ THE COST OF $400. THIS PAST WEEKEND MY CAR WOULD NOT START AGAIN AND I HAD IT TOWED TO THE SAME FORD DEALERSHIP AS PREVIOUSLY MENTIONED. THEY TOLD ME IT WAS THE FUEL PUMP AND IT WOULD COST $600. THIS CAR HAS ONLY 41,000 MILES ON IT. I HAVE BEEN TO MANY WEBSITES/FORUMS AND NOTICE I AM NOT ALONE. IS A RECALL ON THE FUEL PUMP IN PROCESS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040019September 16, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN ATTEMPTING TO START VEHICLE IGNITION LOCKED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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