Ford Focus Complaints

22,326 consumer complaints on file.

#10049803December 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING FUEL PUMP FAILED, CAUSING VEHICLE TO STALL IN TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048849November 30, 2003
VEHICLE SPEED CONTROL, TIRES:SIDEWALL
OUR 2002 FORD FOCUS SE, HAS HAD A SURGING PROBLEM SINCE THE DAY WE PURCHASED THE VEHICLE ON 04/15/02, THE ENGINE SEEMS LIKE IT WANTS TO STALL OUT.LSO WE HAVE A WATER LEAK UNDER THE DASHBOARD, AND WE NEED NEW TIRES. *AK AFTER ONLY 20000 MILES ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048816November 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD MY CERTIFIED PREOWNED FORD FOCUS ZX3 FOR 10 MONTHS NOW. I HAVE RUN IT UNDER NORMAL DRIVING CONDITIONS. I STARTED HAVING A A NOISE COMING FROM THE ENGINE COMPARTMENT AND NOTICED A SLIGHT VIBRATION ON THE STEERING WHEEL. I CONTINUED TO DRIVE IT FOR A WEEK, THINKING THAT IT MAY BE A HARD SPOT IN THE BRAK PAD. I TOOK IT TO A DEALERSHIP A WEEK LATER TO HAVE THEM INSPECT IT, WHILE IT WAS STILL UNDER NEW CAR WARRANTY, AND THEY STATED THAT I NEEDED NEW PADS AND ROTORS, SERVICE CHARGE :$10. I CHECKED THEM MYSELF AND NOTICED THAT THE PADS WERE STILL AT 50%. I REPLACED THE PADS AND ROTORS. THE NOISE IS STILL PERSISTENT, BUT THE NOISE, ACCORDING TO FORD IS NORMAL. I WISH THERE WOULD BE AN INVESTIGATION BROUGHT FORWARD AND A RECALL FOR ALL FORD FOCUS TRIM LEVELS TO SERVICE BRAKE ISSUES, SUCH AS PREMATURE WEAR (STATES ON ORDFOCUSBRAKEPROBLEMS.COM).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048821November 29, 2003
FUEL SYSTEM, GASOLINE
AT 75 MPH IN INTERSTATE TRAFFIC, VEHICLE ENGINE MISSED THEN LOST POWER. ENGINE WOULD NOT RISE ABOVE 1000 RPM. NARROWLY AVOIDED COLLISION IN MERGING OUT OF TRAFFIC. ENGINE WOULD NOT ACCELERATE ABOVE 1500 RPM, EVENTUALLY STALLED. AFTER 15 MINUTES, RESTARTED AND OPERATED NORMALLY FOR 5 MINUTES BEFORE STALLING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10047720November 28, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE LIGHT CAME ON AND TANK INDICATED EMPTY EVEN THOUGH TANK HAD JUST BEEN FILLED. DEALER CHECKED SYSTEM AND FOUND NO FUEL SYSTEM PROBLEM BUT SAID THE PROBLEM WAS CAUSED BY LEAVING THE KEY ON (LISTENING TO RADIO) WHILE FILLING THE TANK. WITHIN 1 WEEK OF DEALER VISIT THE SAME PROBLEM REOCCURRED AT LEAST 10 TIMES. HOWEVER, KEY HAS BEEN IN OFF POSITION DURING REFUELING. DEALER HAS NOT BEEN NOTIFIED OF LATEST INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048781November 28, 2003
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE UNEXPECTEDLY SHUT OFF. CONSUMER WAS ABLE TO RESTART VEHICLE AND DRIVE TO THE DEALER, WHO INDICATED THAT COMPUTER FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047734November 28, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR STALLED FORD FOCUS AND FUEL PUMP REPLACED. SIX MONTHS LATER SMELLED LEAKING FUEL AND PUMP AGAIN WAS REPLACED. THIS AN EXTREME SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ,IT HASN'T BEEN TAKEN CARE OF. WE WERE INFORMED WE WEREN'T PART OF THE EXTENDED COVERAGE PROGRAM(03N01) AS OUR VIN. NUMBER WASN'T INCLUDED. EVEN THOUGH OUR CAR WAS MANUFACTURED IN THE WAYNE ASS. PLANT AND IS A 2000 FOCUS AND HAS HAD IT FUEL PUMP REPAIRED TWICE ALREADY. WHO'S SIDE ARE YOU ON?OUR SAFETY SHOULD BE YOUR FIRST CONCERN. DO WE HAVE TO WAIT TILL THERE IS A SERIOUS INJURY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048682November 25, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
PROBLEMS WITH TIRES CUPPING, STEERING AND UPPER CONTROL ARMS. *MR THE CONSUMER WAS TOLD BY A MECHANIC AT THE DEALERSHIP, THAT THE CONTROL ARMS WERE TOO SHORT IN THE BACK OF THE VEHICLE WHICH CAUSED THE TIRES TO TIP IN, WHEN THE TIRES TIPPED IN, IT CAUSED THE INNER EDGE TIRE TO WEAR AND THEN THE VEHICLE VIBRATED WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE ALSO PULLED TO THE RIGHT. ON TWO OCCASIONS, THE CONSUMER LOST CONTROL OF THE VEHICLE, BECAUSE OF THE SEVERE VIBRATION IN THE STEERING. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048611November 24, 2003
AIR BAGS:FRONTAL
CONSUMER STATED WHILE DRIVING, THE PASSENGER SIDE AIR BAG DEPLOYED. SHE STATED SHE WAS THE ONLY ONE IN THE VEHICLE, SO NO ONE WAS INJURED. SHE STATED THERE WAS NO WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047445November 23, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE HAD MY 2001 FORD FOCUS IGNITION SWITCH LOCK UP ON ME A TOTAL OF FOUR TIMES IN THE FIRST 14 MONTHS I OWED MY FOCUS. IF YOU HAVE THIS PROBLEM, LOOK AT THE TIP OF YOUR KEY -- IS IT BEING WORN DOWN AT THE TIP? THIS IS THE SOURCE OF THE PROBLEM -- FORD BASICALLY USED INFERIOR METAL WHEN DESIGNING THEIR KEYS FOR THE 2000-2001 FORD FOCUSES. THEY HAVE SUPPOSEDLY FIXED THIS PROBLEM IN LATER MODELS. AFTER HAVING MY IGNITION CYLINDER REPLACED OR REBUILT THREE TIMES, FINALLY AFTER THE FOURTH TIME, THEY GAVE ME A NEW SET OF KEYS. BUT THE PROBLEM STILL EXISTS AND IT IS JUST A MATTER OF TIME BEFORE MY CURRENT "NEW" KEY GETS WORN DOWN ENOUGH TO LOCK UP THE IGNITION SWITCH WHEN I INSERT IT. I AM IN THE MIDST OF PURSUING THE LEMON LAW ON MY CAR. I'VE ASKED FORD TO "REPURCHASE" MY CAR AND THEY HAVE COUNTERED MY OFFER TO "REPLACE" MY CAR WITH ANOTHER FOCUS -- FULLY ACKNOWLEDGING THAT THE "IGNITION CYLINDER MALFUNCTION... WAS A KNOWN CONCERN IN 2001 MODELS, AND WAS UNFORTUNATELY UNABLE TO BE REPAIRED ON YOUR VEHICLE." THIS PROBLEM HAS THE POTENTIAL OF BEING RECALL-WORTHY (IN MY OPINION) BUT I HAVE NO IDEA OF HOW TO GET THAT PROCESS ROLLING! ALL I DO KNOW IS THAT ALL FOUR SEPARATE TOW TRUCK OPERATORS(WITHOUT BEING ASKED BY MYSELF) TOLD ME THAT THEY TOW 12-15 FORD FOCUSES A MONTH WITH THIS SAME PROBLEM! THAT'S RIDICULOUS! I WAS TOLD BY A KIND FORD SERVICE GUY THAT IF I EVER DO GET IN A DANGEROUS SITUATION WHERE MY IGNITION SWITCH LOCKS UP AND MY KEY WILL NOT TURN AND START MY CAR, THAT IF I LIGHTLY TAP THE END OF THE KEY INTO THE IGNITION SWITCH WITH SOMETHING HARD -- IT MAY WORK TO ALLOW IT TO TURN. SO IF YOU ARE IN A PICKLE, GIVE THIS A TRY. IF YOUR CAR IS STILL UNDER WARRANTY, BE SURE TO KEEP A GOOD RECORD OF EVERY TIME THIS HAPPENS TO YOU. THEN LOOK INTO THE LEMON LAW REQUIREMENTS IN YOUR STATE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047357November 22, 2003
TIRES:TREAD/BELT
REAR END SHAKE TRACED TO BELT SEPARATION OF FIRESTONE FIREHAWK GTA02 TIRES FITTED TO 2002 FORD FOCUS ZX3 FROM NEW. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047367November 22, 2003
SUSPENSION:REAR:AXLE:SPINDLE, SERVICE BRAKES, HYDRAULIC
MY 2000 FORD FOCUS KONA EDITION HAS BEEN SUBJECT OF AT LEAST FIVE RECALLS AND OTHER NUMEROUS PROBLEMS THAT HAVE REQUIRED ME TO TAKE THE CAR IN TO BE REPAIRED. I WAS ALSO SOLD THIS CAR WAY ABOVE STICKER PRICE AND CURRENTLY THIS FORD FOCUS IS WORTH 5000 DOLLARS YET I STILL OWE 11,000. I AM NOW HAVING PROBLEMS WITH THE BRAKES AND THE REAR AXLE, THAT I WILL ONCE AGAIN HAVE TO TAKE MY CAR IN TO GET REPAIRED. ALL OF THE INCIDENTS HAVE TAKEN PLACE BETWEEN THE YEARS OF NOVEMBER 2001 (WHEN I BOUGHT THE CAR) AND THE PRESENT DATE OF NOVEMBER 2003... BUT THE PROBLEMS ARE STILL ONGOING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047303November 21, 2003
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:OTHER:LABELS
I BOUGHT MY 2002 FORDFOCUS IN AUGUST 2002 FROM UNIVERSAL FORD DEALERSHIP IN LONG ISLAND CITY, NEW YORK. ABOUT ONE MONTH LATER OF HAVING THE FOCUS MY BRAKES STARTED SQUEALING. MY NEW CAR ONLY FELT AND DROVE LIKE A NEW CAR FOR ONE MONTH. I TOOK BACK THE CAR FOR SERVICE AND THEY TOLD ME THE CAR IS NORMAL. I RECENTLY CHANGED MY BRAKE PADS AND HAD MY ROTORS CHECKED OUT AND STILL AM HAVING BRAKES SQUEALING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048460November 21, 2003
AIR BAGS
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIRBAGS DEPLOYED, HOWEVER DUE TO IMPACT WITH THE AIR BAGS THE DRIVER DIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM CONSUMER STATE THAT THE DRIVER OF THE VEHICLE WHICH WAS HIS MOTHER IN LAW HAD A HEART CONDITION WHICH MAY HAVE CAUSED THE DRIVER TO PASS OUT AND HUNCH OVER THE STEERING WHEEL WHILE DRIVING. THE DRIVER WAS NOT WEARING A SEAT BELT. THE DRIVER VEERED INTO THE OPPOSITE LANE AND RAN INTO A PARKED CAR. AN EYE WITNESS SAW THE DRIVER HUNCHED OVER THE WHEEL PRIOR TO THE CRASH. THE AIR BAGS DEPLOYED INTO THE CHEST OF THE DRIVER RESULTING IN BLUNT FORCE CHEST INJURIES TO THE CHEST AND SUBSEQUENTLY DIED OF INTERNAL BLEEDING. THE DRIVER DID NOT HAVE ANY BROKEN BONES. CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10047308November 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
MY 2000 FORD FOCUS ENGINE SOMETIMES STALLS OR HESITATES DURING ACCELERATION WHEN MY FUEL TANK IS ABOUT ONE-QUARTER FULL. IT BEHAVES LIKE IT'S OUT OF GAS, BUT I KNOW IT'S NOT. IT HAS HAPPENED MORE THAN 20 TIMES SINCE I PURCHASED THE VEHICLE NEW. TO THE POINT WHERE I NEVER ALLOW MY TANK TO GET NEAR THE 1/4 FULL MARK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047341November 21, 2003
ELECTRICAL SYSTEM:IGNITION
LAST WEEKEND AFTER I PARKED MY CAR I FORGOT TO LOCK THE DOORS AFTER HALF HOUR I WENT OUT AGAIN AND I COULD NOT EVEN PUT THE KEY INTO IGNITION I CALLED FORD DEALER AND THEY TOLD ME THAT I SHOULD TRY TO MOVE THE STEERING WHEEL, SO I TRIED MANY TIMES, FINALLY THE KEY WENT IN BUT IT COULD NOT TURN THE KEY TO START THE CAR, NOTHING MOVES , NO EVEN THE GEARSHIFT TO SHIFT TO NEUTRAL AND MOVE THE VEHICLE, SO I WENT TO THE DEALER AND THEY TOLD ME IT'S A VEHICLE DEFECT AND ALSO THEY TOLD ME THEY DID HAVE 2 MORE CASES SAME AS MINE. SO I ASKED THEM WHAT I CAN DO... THEY SAID I HAVE TO TOWED THE CAR THERE AND TO CHECK AND FIX IT IS AROUND 400 DOLLARS. MY COMPLAIN IS BECAUSE I THINK IS VERY DANGEROUS FOR A WOMAN TO HAVE THIS KIND OF PROBLEM. THE SYSTEMS IN THEIR CARS BECAUSE IF YOU ARE ALONE AND YOU LEAVE YOUR VEHICLE IN A PARKING LOT SAID AT NIGHT AND YOU COMEBACK WHAT YOU ARE GOING TO DO IF IT IS COMPLETE LOCK? YOU CAN BE RAPED IF YOU ARE ALONE LATE IN A DARK SPOT OR ANYTHING CAN HAPPEN TO YOU... NOW IF FORD KNOWS THIS KIND THE CARS HAVE THIS PROBLEM WHY THEY DO NOT DO SOMETHING ABOUT IT ? THEY CAN RECALL THE CARS. PLEASE HELP ME BECAUSE I THINK IS NOT FEAR I HAVE TO PAY 400 DOLLAR FOR A CAR DEFECT AND ALSO BECAUSE MY WARRANTY IS OVER. THANK YOU SO MUCH FOR HELP. SAMANTHA VIDAL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047348November 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2000 FORD FOCUS SEDAN. I HAVE EXPERIENCED THE "STALLING" PROBLEM THAT SEEMS TO BE SO RAMPANT WITH ALL FOCUSES. MINE BEGAN TO STALL AT WHEN AT A FULL STOP. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THERE WAS A NEWLY DESIGNED HEAD TO FIX THE PROBLEM. BUT IT WAS OUT OF WARRANTY BY LESS THAN A MONTH. EVEN THOUGH THEY KNOW IT'S THEIR FAULT, SINCE THERE IS NOT A RECALL ON THE NEW HEAD, I HAVE TO PAY OVER $2000 IN REPAIR COSTS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047244November 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE AT 22,000 MILES. DEALER REFUSED REFUND DUE ON EXTENDED FUEL SYSTEM WARRANTY STATING THAT THE WARRANTY COVERED THE FUEL TANK ONLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047248November 20, 2003
SERVICE BRAKES, HYDRAULIC
MY FOCUS HAS ONLY 30,000 MILES AND THE BRAKES HAVE BEEN SERVICED FOUR TIMES FOR THE SAME REASON. I HAVE HAD TO REPLACE MY BRAKE PADS AND ROTORS DO TO THE EXCESSIVE WARPING AND WEARING. FIXED NUMEROUS TIMES, AND THE PROBLEM PERSISTS. DEALERSHIP INFORMED ME THAT THIS IS A MAJOR ISSUE WITH THE FOCUS, BUT NO RECALL HAS BEEN MADE TO NOTIFY THE PROBLEM. I GUESS FORD IS WAITING FOR A FEW FATALITIES BEFORE ADDRESSING THE ISSUE. SAD BUT TRUE. WELCOME TO CORPORATE AMERICA! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048430November 20, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHEN HIS WIFE STARTED THE VEHICLE AND PUT IT INTO DRIVE, IT SUDDENLY ACCELERATED. CONSUMER STATES THAT HIS WIFE WAS ABLE TO APPLY THE BREAKS AND THE VEHICLE STOPPED, BUT IT WAS SCARY. CONSUMER ALSO STATED THAT THE VEHICLE RUNS HOT. HE SAYS THAT HE HAS HAD THE HEADS AND THERMOSTAT REPLACED,. HE HAS ALSO HAD THE RADIATOR FLUSHED, BUT THE VEHICLE CONTINUES TO RUN HOT. HE STATES THE MECHANIC CAN NOT FIND OUT WHY, AND THE VEHICLE STILL HAS THE PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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