Ford Focus Complaints

22,326 consumer complaints on file.

#10065544April 5, 2004
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH, WHEN THE VEHICLE WAS ON PARK. DEALER NOTIFIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064583April 5, 2004
ELECTRICAL SYSTEM:WIRING
ON WEDNESDAY MARCH 31 2004 MY HUSBAND NOTICED THAT OUR PARKING LIGHTS AND DASHBOARD LIGHTS WERE NOT COMING ON. THEN WE DISCOVERED THAT THEY WOULD WORK ONLY IF THE REAR DEFROSTER WAS ON. WE TOOK THE CAR TO OUR MECHANIC WHO SUSPECTED A SHORT AND DISCOVERED BROKEN AND EXPOSED WIRES IN THE HATCH. HE REWIRED THE CAR. I WENT ON LINE AND FOUND THAT 2000 FORD FOCUSES HAD BEEN RECALLED FOR THIS TYPE OF PROBLEM (NHTSA CAMPAIGN ID NUMBER: 00V411000). I CALLED FORD'S CUSTOMER SERVICE HOTLINE AND WAS TOLD THAT THIS RECALL DID NOT APPLY TO MY VEHICLE'S VIN NUMBER BUT TO HOLD ON TO MY RECEIPT IN CASE THE RECALL WAS BROADENED. WHEN I ASKED HIM WHY MY CAR WASN'T INCLUDED EVEN THOUGH OTHER FORD FOCUSES HAD THE SAME PROBLEM HE SAID THAT IT WAS PROBABLY JUST A COINCIDENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064457April 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EXTERIOR LIGHTING:HEADLIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS IS A CRAP CAR, I CAN ONLY HOPE FOR THE BEST OF THE NEXT FEW YEARS AS I HAVE PAID OFF THE [XXX] THING. 2000 FORD FOCUS. FUEL PUMP FAILED AND REPLACED AT DEALERSHIP WHO IN RETURN REFUSED TO GIVE BACK THE FULL TANK OF GAS I THOUGHT I HAD (I FILLED UP THAT MORNING AND BROUGHT IT STRAIGHT THERE) ANOTHER MALFUNCTION??? THEY SAY I BROUGHT IT IN AT 1/4 TANK???? THE CAR STILL SPUTTERS!!!! WHAT THE [XXX]. ALSO>>>>>PAINT IS HORRIBLY PEELING OFF TRUNK. MY CAR WILL BE GREEN IN NO TIME. AGAIN DEALER WONT EVEN ANSWER PHONE CALLS BECAUSE I AM OFF WARRANTY (AS IF DRIVING MILES WOULD ACTUALLY HAVE ANYTHING TO DO WITH THE PEELING OF PAINT) MOISTURE IN THE FRONT HEADLIGHT NEVER GOES AWAY. AND QUITE FRANKLY I DON'T FEEL LIKE REPLACING THE ROTORS AND PADS EVERY 15000 MILES!!!! CHEVY HERE I COME! *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064493April 3, 2004
FUEL SYSTEM, GASOLINE
MY 2001 FORD FOCUS ZX3 HAS STALLED AROUND TURNS AND WHEN IT GETS BELOW 1/3 TANK CONSISTENTLY SINCE I GOT IT, AND IN MID MARCH IT COMPLETELY STALLED OUT AS I WAS DRIVING DOWN THE ROAD AND TOOK NEARLY 20 MINUTES TO RESTART. I JUST VISITED FORDS WEB SITE TO FIND OUT ANY RECALL INFORMATION AND IT CAME UP WITH NO RECALLS FOR THIS PROBLEM, OR ANY OTHER PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066825April 1, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP ASSEMBLY WAS REPLACED UNDER RECALL. *PH PRIOR TO KNOWLEDGE OF THE RECALL, THE VEHICLE BROKE DOWN WHILE THE CONSUMER WAS DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066718April 1, 2004
VEHICLE SPEED CONTROL
VEHICLE WAS SURGING AT A STEADY SPEED OF 53-63 MPH. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064329April 1, 2004
SERVICE BRAKES, AIR
IN DEC,OF 2003 I HAD CAUSE TO GO TO FORD AND COMPLAIN ABOUT THE BRAKES ON MY CAR,THIS WAS THE 4TH TIME I HAD COMPLAINED TO THEM. AT THIS TIME THEY SAID THE FRONT BRAKES WERE WORN TO 0.I WAS INTO FORD JUST 2 MONTHS BEFORE FOR THE SAME THING AND NOTHING WAS SAID AT THE TIME,NOW THEY DECIDED THAT WE WERE GOING TO PAY FOR THE WHOLE THING ROTORS INCLUDED I WAS SHOCKED BECAUSE I WAS TOLD THAT THE CHEAP BRAKES THAT FORD PUTS ON ONLY LAST FOR LESS THEN 12,000 MILES WE PAID TO HAVE THEM REPLACED BECAUSE FORD GAVE US NO CHOICE,NOW WE ARE HAVING PROBLEMS WITH THE BACK BRAKES MAKING A LOUD SQUILING NOISE I AM SO UNHAPPY THAT THEY CHOOSE TO DO NOTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061508April 1, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOORS FAILED TO STAY CLOSED. DOORS WOULD FLY OPEN WHILE DRIVING, EVEN IF THEY WERE LOCKED. AS A RESULT, CONSUMER WAS UNABLE TO TRANSPORT THEIR CHILDREN. DEALERSHIP COULD NOT LOCATE THE CAUSE OF THE FAILURE.*AK CONSUMER LOOKED ON NUMEROUS RECALLS ON VEHICLE BUT DEALER SAID THAT THEY DON'T PERTAIN ON VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059791April 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED TWICE, BUT ALWAYS STARTED BACK UP AFTER A FEW MINUTES. ON ONE OCCASION, THE DEALER REPLACED THE STARTER AND ON THE ANOTHER OCCASION, THE TRANSMISSION WAS REPLACED. *AK THE STARTER WAS FOUND FAULTY, THE TRANSMISSION WAS INOPERATIVE AND THERE WAS A VIBRATION WHILE GOING 40 MPH DUE TO SHIFTING, THE CLOCK DISPLAY WAS INOPERATIVE, AND THE ENGNE LIGHT STAYED ON. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059150April 1, 2004
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL DID NOT CANCEL AFTER MAKING A TURN. THE TURN SIGNAL WAS REPLACED AT 38521MILES AND 5000 MILES. HOWEVER, PROBLEM RECURRED.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059173April 1, 2004
TIRES, ELECTRICAL SYSTEM:IGNITION:SWITCH
IT WAS DIFFICULT FOR THE CONSUMER TO TURN KEY IN THE IGNITION SWITCH. ON NUMEROUS OCCASIONS CONSUMER WAS UNABLE TO START THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK PROBLEMS WITH VEHICLE TIRES/ TIRES HAVE CUTS IN TREAD.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059513April 1, 2004
TIRES, UNKNOWN OR OTHER
REAR TIRES TRACTION FAILED. AS A RESULT, VEHICLE BECAME UNCONTROLLABLE. *AK THE CONSUMER STATED WHEN THE ROADS WERE WET, THE VEHICLE WAS HARD TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES FOR THE SAME PROBLEM, THREE OF THE SIX TIMES THE DEALER REPLACED THE TIRES, HOWEVER THAT DID NOT RESOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055841April 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
WHILE DRIVING THE VEHICLE SUDDENLY BEGAN TO JERK. AS A RESULTED THE CONSUMER LOST CONTROL OF THE VAN AND HIT A TREE. THE VAN WAS TOTALED. *NM *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057244April 1, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, SUSPENSION:REAR
WHILE DRIVING, THE VEHICLE STALLED DUE TO ELECTRICAL FAILURE. THERE WERE NO BRAKES OR STEERING. THE VEHICLE CRASHED INTO A TREE. DRIVER DISLOCATED HER SHOULDER AND SUSTAINED A HEAD INJURY. *AK THE REAR WHEEL BEARINGS WAS REPLACED, THE FUEL FILTER WAS REPLACED *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065294March 31, 2004
ENGINE AND ENGINE COOLING
WHEN DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO THE SIDE OF THE ROAD. DRIVER WAS ABLE TO RESTART THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065367March 31, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DEPRESSING THE ACCELERATOR PEDA VEHICLE HESITATED/ STALLED. DEALERSHIP SERVICED THE VEHICLE, AND DETERMINED THAT FUEL PUMP NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065369March 31, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENTLY THE KEY STICKS IN THE IGNITION WHICH CAUSES THE VEHICLE NOT TO START. THE IGNITION WAS REPLACED ONCE BEFORE IN MAY 2003 FOR THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064163March 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE RUNNING ROUGH - DEALERSHIP SAID FUEL PUMP NEEDED REPLACING; DONE;THEN TWO DAYS LATER THE #3 PISTON BROKE AND THE ENGINE IS NOW UNREPAIRABLE AND MUST BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064184March 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK SELF ACTIVATION - WHILE WE WERE IN THE DEALERSHIP, WE WERE THE THIRD PERSON OF THE DAY TO COMPLAIN ABOUT THIS PROBLEM. SINCE FORD PUT OUT THE SERVICE BULLETIN ON THIS PROBLEM IN 2002, I WOULD THINK THEY SHOULD PAY THE $184 FOR PARTS IN ADDITION TO THE $189 LABOR. THIS IS AN OBVIOUS DEFECT IN THEIR MANUFACTURING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064218March 30, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SMELLED FUEL STRONG SMELL AFTER PARKING THE VEHICLE OVERNIGHT. UNSUCCESSFULLY ATTEMPTED TO START RESULTING IN FUEL SPRAYING FROM THE TOP OF THE FUEL TANK OVER UNDERSIDE OF VEHICLE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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