Ford Focus Complaints

22,326 consumer complaints on file.

#10064066March 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2001 FORD FOCUS 34500MILES; AUTOMATIC TRANSMISSION UNEXPECTEDLY DROPS OUT OF GEAR AT HIGHWAY SPPEDS AND UNDER LOAD . ALSO BRAKES AND ROTOR SHOT AT 345OO MILES. FORD CLAIMS THIS IS NORMAL. CANNOT BELIEVE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065073March 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 35 MPH VEHICLE STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065138March 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS UNABLE TO INSERT THE KEY INTO THE IGNITION SWITCH. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065142March 29, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
WHILE CONSUMER WAS ADJUSTING THE INTERIOR REARVIEW MIRROR IT BROKE COMPLETE OFF. DEALERSHIP REPLACED THE ENTIRE UNIT BECAUSE THE MIRROR CANNOT NOT BE REATTACHED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064127March 29, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SYSTEM FAILS, LOSES OF POWER, AND THEN THE ENGINE SHUTS OFF WHILE DRIVING DOWN THE ROAD, VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063996March 27, 2004
AIR BAGS:FRONTAL
VEHICLE: 2000 FORD FOCUS, WHILE DRIVING DOWN A RESIDENTIAL ROAD AT APPROXIMATELY 20 MPH, BOTH FRONT AIRBAGS DEPLOYED, CAUSING DAMAGE TO THE DASHBOARD AND THE WINDSHIELD. I WAS INJURED, MINOR BURNS AND A SPRAINED WRIST. THE MANUFACTURER CLAIMS THAT THERE IS NOTHING THEY CAN DO, THAT THERE IS NO PROBLEM WITH THE AIRBAGS OF THE FORD FOCUS. THE WARRANTY ON THE CAR HAS RUN OUT, AND THE INSURANCE ALSO WON'T COVER THIS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10063934March 26, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE TO HAVE MY CAR TOWED TWICE TO THE DEALERHIP BECAUSE THE IGNITION WOULD NOT TURN. THE DEALERSHIP CUT OUT THE CYLINDER AND REPLACES IT WITH A NEW ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063940March 26, 2004
TIRES:SIDEWALL
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2002 FORD FOCUS ZX3 APPEAR TO HAVE A FLAW. SHORTLY AFTER PURCHASING MY FOCUS, I NOTICED A "BUBBLE" ON THE RIGHT FRONT TIRE'S SIDEWALL. THE OTHER THREE TIRES HAVE BEEN FINE OVER THE PAST ENSUING 21 MONTHS SO I HAVE TO BE BELIEVE THAT THIS ONE TIRE WAS FLAWED COMING OUT OF THE FACTORY. MY FORD DEALER WILL NOT REPLACE IT WITHOUT CHARGING A FULL PRICE SINCE THERE IS NO KNOWN RECALL ON THIS PARTICULAR TIRE. YET, I SEE NOW THROUGH THE NHTSA THAT THERE ARE SEVERAL "SIDEWALL BUBBLE" COMPLAINTS AGAINST THIS TIRE MODEL. PLEASE ADD MY COMPLAINT TO THE LIST, SINCE I HAVE DRIVEN A LOT OF CARS OVER THE YEARS, AND NEVER SAW A "BUBBLE" POP UP LIKE THIS ....SEEMINGLY OUT OF NOWHERE! TOM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063917March 26, 2004
STEERING, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:STARTER ASSEMBLY, STEERING:COLUMN, STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL IS LOCKED AND KEY WILL NOT TURN SO CAR WILL NOT START. AFTER DOING RESEARCH I HAVE FOUND THAT THIS IS VERY COMMON AND MAY EVEN HAPPEN AGAIN AFTER BEING REPAIRED - TYPICAL COST IS $250 - 300. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063881March 25, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER HAS HAD TO BE REPLACED FOR THE 3RD TIME IN LESS THAN 3 YEARS. THE LAST 2 TWO THE CYLINDER AND STEERING WHEEL HAVE LOCKED UP, NOT POSSIBLE TO TURN IGNITION KEY OR TURN WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064816March 24, 2004
SUSPENSION:REAR
WHILE DRIVING 25 MPH, A LOUD POPPING NOISE WAS HEARD COMING FROM THE REAR. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE FILL ION ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064848March 24, 2004
LATCHES/LOCKS/LINKAGES
THE FRONT/REAR DOOR/TRUNK MANUAL LOCKS BECAME STUCK INTERMITTENTLY. THIS MADE IT DIFFICULT TO ENTER/EXIT THE VEHICLE. THE DEALERSHIPS MECHANIC WAS NOTIFIED AND ATTEMPTED TO REPAIR THE PROBLEM, HOWEVER THE PROBLEM RECURRED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064850March 24, 2004
SERVICE BRAKES, HYDRAULIC
WHILE BRAKING THE CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE BRAKES. THE DEALERSHIPS MECHANIC REPAIRED THE PROBLEM, HOWEVER THE PROBLEM RECURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065089March 23, 2004
FUEL SYSTEM, GASOLINE
VEHICLE HESITATED AND STALLED DUE TO A CONTAMINATED FUEL TANK. *PH THE CONSUMER HAS SINCE RECEIVED A RECALL NOTICE, AND AFTER READING THE NOTICE SHE REALIZED THE VEHICLE HAD THE SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063700March 23, 2004
ELECTRICAL SYSTEM:IGNITION
I COULD NOT START THE CAR WHILE IN A PARKING DECK LATE AT NIGHT! THE CAR HAD TO BE TOWED TO THE DEALERSHIP TO HAVE THE IGNITION CYLINDER REPLACED. THIS IS A PROBLEM FORD KNOWS ABOUT (THERE ARE 177 COMPLAINTS ON THIS WEB SITE) AND TSB REPORTS HAVE BEEN FILED FOR THIS PART FOR THE 2000 AND 2001 FOCI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064758March 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING GEARS TRANSMISSION LOCKED UP. CONSUMER WAS NOT ABLE TO UNLOCK THE TRANSMISSION. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED REPLACING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063606March 22, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER MALFUNCTION FORD MOTOR COMPANY IS AWARE OF FAULTY PART. LOCKS UP, YOU CAN NOT START VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064659March 22, 2004
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:HORN
WHILE DRIVING FROM A PARKING LOT DOORS LOCKED. DOORS WERE INOPERATIVE, EXCEPT DRIVER'S SIDE DOOR. ALSO, HORN STARTED TO BLOW AND THE DRIVER WAS NOT ABLE TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064661March 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER COMPLAINED ABOUT AN IGNITION SWITCH PROBLEM. CONSUMER PUT THE KEY IN THE IGNITION SWITCH BUT IT WILL NOT TURN. LATER, VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062729March 21, 2004
UNKNOWN OR OTHER
MY HUSBAND AND I BOUGHT OUR FORD FOCUS IN MAY OF 2003. IN SEPT. OF 2003 WE PAID IT OFF. WE HAVE BEEN HAVING PROBLEMS WITH AN ODOR COMING OUT OF THE COOLING/HEATING SYSTEM. IT SMELLS LIKE MOLD/MILDEW. WE HAVE TAKEN IT TO BOB BELL FORD IN GLEN BURNIE, MARYLAND ON THREE SEPARATE OCCASIONS BUT TO NO AVAIL. THEY ONLY PUT SOME KIND OF DEODERIZER IN THE SYSTEM THAT LASTS A FEW DAYS, AND THEN THE ODOR COMES BACK AGAIN. THE LAST TIME WE TOOK IT THERE, MY HUSBAND WAS INSULTED BY ONE OF THE SERVICE MANAGERS. THEY STILL HAVEN'T FIXED THE PROBLEM. WE GOT OUR CAR BACK ON SATURDAY, 5 DAYS AFTER TAKING IT TO THEM, ONLY TO BE TOLD THAT THE 'SERVICE MANAGER' HAD IT DETAILED, AND SUGGESTED THAT THE ODOR WAS DUE TO THE CAR BEING DIRTY. GRANTED, THE CAR NEEDED A GOOD WASHING ON THE OUTSIDE, BUT COME ON NOW, PLEASE, THAT WON'T CAUSE AN ODOR ON THE INSIDE. IT IS EITHER A CONDENSATION PROBLEM OR AN IMPROPER WATER DRAINING PROBLEM THAT WE ARE EXPERIENCING AND THEY WON'T CORRECT THE PROBLEM PROPERLY. FOR SOME REASON, AFTER IT RAINS, WE SMELL THIS HORRIBLE ODOR WHEN WE USE OUR COOLING/HEATING SYSTEM. IT DOESN'T MATTER HOW MANY TIMES THEY DEODORIZE THE SYSTEM THE ODOR COMES BACK. IT IS A "HEALTH HAZARD" BREATHING THIS HORRIBLE ODOR. HOPEFULLY FILING THIS COMPLAINT MAY HELP OUR SITUATION BEFORE WE ARE FORCED TO GO ANY FURTHER. IF THEY DON'T SOON CORRECT THE PROBLEM , WE WILL BE CALLING THE BBB AND CONTACTING OUR LAWYER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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